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Home Improvement Warehouse
1600 S Cumberland St, Morristown, TN 37813, United States
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Home Improvement Warehouse

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Mo
Review №1

Had to drive 45 minutes to get here, but theyre the only place in 200 miles that had what we needed. Staff was friendly and helpful. Loaded my items for me. Easy transaction. Not pushy about anything. Had some flooring, cabinets, paneling, sinks, tubs, and other stuff. Just a small place but definitely will use again.

Ke
Review №2

Stopped in an hour before they posted they closed and they were nice but you could tell they were in a hurry to leave. We are actively looking kitchen remodeling and cabinets. It wasnt really much for us to look at so its not for us to shop at. They did have a lot of unfinished cabinets though.

Mi
Review №3

Bought from this place a few times had good experiences until had to return which their receipt clearly states return in 30 days with receipt and they refused and said they couldn’t do anything for me even though the product was bought just 2 days earlier and hadn’t been used. Nowhere did it say on receipt or in store they wouldn’t take vinyl rug back when cut. B.J. Boyles owns this place and I’m in the process of contacting him now. They told me it was the company not them. Don’t be takin in by false friendly reviews and false statements on their paperwork the BBB will hear of their bad business ethics as well.

Ch
Review №4

They had what I needed.

sh
Review №5

Great customer service and prices.

An
Review №6

Tom is the best kitchen cabinets arranger that Ive talked to so far, the guy knows what hes talking about so I recommend everybody going in and taking a look around at the cabinets.

Jo
Review №7

Good place friendly people

Ze
Review №8

Very bad expierience. Called to Get an estimate on what a small kitchen cabinet set would cost, which I was given a rough estimate and I told the man I was going to come out to the store and check it out. I got there about an hour later and asked an employee if he was the one I talked to on the phone. He told me no and asked a man across the room which replied I talk to alot of peoole on the phone in a very rude manner. He walks over and I start by trying to show him a picture of my current kitchen on my phone. He wouldnt even look at it, cuts me off, and said in a very condescending tone that dont tell me nothing, I need measurements ... well if you cant look at a picture and point me in the right direction maybe you need to find another occupation. Anyways, I asked what he did have. He walks to a wall and points at a price paper and said here you go then he walks off to talk to another customer. Then despite being highly agitated I at least had a look and found a close out set I was interested in buying but couldnt get anyone to talk to me for 10 minutes. Finally I just walked out. Highly unprofessional. I would consider a huge overhaul in your customer service and how you treat people. Rude will not get you a sale from me, pretty sure the guy that was rude was either ther owner or the manager

M
Review №9

Nice clean respectful place

Ti
Review №10

Great prices

Ch
Review №11

Very disappoint

Cu
Review №12

Its ok

Information
14 Photos
12 Comments
3.4 Rating
  • Address:1600 S Cumberland St, Morristown, TN 37813, United States
  • Site:http://hiwtn.com/
  • Phone:+1 423-586-8611
Categories
  • Building materials store
  • Cabinet store
  • Flooring store
  • Home improvement store
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:8:30AM–3PM
  • Friday:Closed
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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