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C & L Auto Body
45 Dumont Pl, Morristown, NJ 07960, United States
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C & L Auto Body
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Ja
Review №1

Professional and great service! The whole process which I expected to be stressful was flawless and expedient. Lena was awesome and kept me updated and informed the the entire time. Highly recommend!

Ma
Review №2

Excellent job. My truck looks better than it did before the accident

Vi
Review №3

I was initially skeptical since the other persons insurance directed me to this facility in March 2021, but everything turned out excellent and surpassed my expectations. The manager stood by his word and did even more than my estimator listed on my car. I didnt have to call him to check up; he took initiative and called me when the work was complete on my Toyota Corolla. This is the first place I will go to for any future repairs.

Sc
Review №4

Great guys who do great work

br
Review №5

They did great body work and paint. sadly they told me I would get my truck back in 8 days which turned into almost a month. they unexpectedly trashed my bedliner. And that would have taken another week. So I opted to take truck before it was finished. They damaged my running board and tail light and denied responsibility

R
Review №6

Needed my SUV to be fixed after a minor front end collision. Only 4 parts needed to be changed which were the front lower bumper, lower grill and tow hook cover and mid bumper. Went to drop it off, since it was a shop that my insurance recommended. Immediately the supervisor gave me attitude and was very unprofessional. I ended up leaving it because not many shops were open due to the covid virus... took a week to fix, which was quick. Picked it up and saw the receipt. They ended up replacing the entire bumper. They also did not do a very good job painting or clearing the bumper. Life time warranty, yes. But why would I want to complain, catch attitude from the supervisor and bring my car back to the same people to mask their mistakes. Never again going to C&L or any insurance recommended body shop.

Ja
Review №7

(Now C&L Auto Body) First of all, I have to say that I was nervous after hearing horror stories from going to an auto body shop someone doesnt know. My parents use someone whos too far away, so this place was convenient for me and my coworker said they did a good job with her car.From the start, they were so incredibly nice and easy to work with. They worked well with my insurance company, called for my rental car and all.Lauren at the front desk kept me posted via email and phone calls (she responded to emails very quick). It did take a few days longer than they originally estimated, but the work they did on my car is perfect!I had a minor front end collision, but the entire hood and grill needed to be replaced. The paint is blended perfectly and it looks like new. They even took care of some duct-tape residue that was on my side window from when it was broken months ago - didnt even mention that or ask them to take care of it!Overall, great experience. Easy to work with. Couldnt tell you how their prices compare to other places, but my insurance seemed ok with their estimate.Thank you!

Ch
Review №8

Best auto body Ive ever dealt with. First, they do great work. The car came out looking literally like new. Fast service. My car was done in a week. Other shops would not start work for a month.

ja
Review №9

One of the great Autobody shop. Very friendly staff. They finished my car on time and it looks great and new.

Ma
Review №10

These guys are great. They had my car done ahead of schedule. They cleaned my car and made it look show room new after they finished the collision work. Everyone there treats you professionally

Ca
Review №11

C&L Auto Body called to say my vehicle was ready for pick up. I picked up the car and drove back to work. I noticed the driver side door had a very loud sound when opening and closing it. The driver door has a switch that operates the opening of the trunk and the switch was completely non-functioning. In addition, the driver side door seems to be letting in a lot of noise from the outside which has never happened before (the cabin was very quiet before this). I then called the adjuster from my auto insurance company (Progressive) to relay the information and see what further steps I should take. He advised me to bring the car back to the shop for repairs. The next day I drove the car to the shop in the afternoon. The workers proceeded to look at my car and as I started to point out where the problems were, Chuck, the owner/supervisor caught a very nasty attitude towards me and told me to be quiet, we got this. His attitude towards me only aided in my frustration and told me to wait inside while they looked at the car further. I walked into the waiting area of the shop to wait for Chuck. The secretary asked me if I needed anything and I responded with I want to wait for Chuck so I can ask him a question and she told me to wait. I waited for him to come out and asked him How could you put a malfunctioning part on my car and tell me my car is ready? Chuck grew very angry, avoided my question and answered me with “we will take care of it. I asked why he was giving me an attitude and he responded with “why are you giving me one?” I responded with “I am just trying to figure out why you expected me to be okay with this repair and I want to know what the process is here before you call costumers to let them know their vehicle is ready.” He was not pleased, grew angrier, and signaled me to leave. I was taken back by the way I was treated. I felt discriminated, robbed, lied to and want everyone to know what this man did to my car and my moral state of being.

Jo
Review №12

I took my BMW truck to them for some Auto body work.Best Service, nicest people, very helpful. When i asked how much it would cost to buff out the whole truck, they did it as a courtesy. I recommend this place to everyone. Thank you McDonald Auto Body!!!!

Sa
Review №13

I went to McDonald autobody to get an estimate for my car after my car was hit on the highway. McDonald gave me a very fair price on my car and offered to do the work one day faster than every other body shop I brought it to for an estimate. I proceeded to contact McDonald and let them know I plan on getting the repairs done with them but I needed to get a rental car first. Lauren, the receptionist, helped me get a cheap rental and was extremely polite and professional and consistently offered her help with anything I needed. The car was done in about a half of day before promised and it looked absolutely great, the car looked better after the repair than before I got into the accident. The other gentlemen I dealt with at McDonald was Chris, who gave me the estimate, was extremely professional and courteous and I could not have been happier with the service at McDonald. I would highly recommend them to anyone who needs body work done to their car.

St
Review №14

This place does absolutely terrible, sloppy work. I had my car here for service two separate times. The first time it took a MONTH. During this time they gave me estimated completion dates about 4 times and missed all of them. Very frustrating. The work was decent with some flaws (Misaligned parts, missing fastener, and overspray on the bumper and my side mirror was chipped).Second time I had my car in was for a minor parking lot ding. They said it would take only a few days. Over a week later I get a call saying they completed the work but the paint job did not pass their quality control and had to be redone. After a few more days I go to get the car and the fixed paint job was incredibly sloppy with too much paint applied so that the door had a wave in it. Additionally they chipped my fender (which was put on and painted fresh by them a week prior) and attempted to cover it up with a blob of touch up paint. They also mounted the fender too close to the door so opening the door caused the panels to rub and messed up the fresh paint job. It also looks like they managed to get some of the clear coat spray on my interior which I cant remove.I am still finding little things here and there that they botched and it makes me very disappointed to see broken clips on newly replaced body parts, paint imperfections and scraps of painting tape left in between body panels. This place WILL do sloppy, unacceptable work and try to pass it off on you, and will waste your time trying to fix things when you complain.Update: A mechanic working on my car discovered that instead of fastening a part properly, they chose to drill a screw straight through two plastic parts to hold them together. Additionally the re-do paint job was not properly blended and looks bad where body panels meet.Hack job would be a fitting way to describe McDonald Auto Bodys work.

Information
3 Photos
14 Comments
4.1 Rating
  • Address:45 Dumont Pl, Morristown, NJ 07960, United States
  • Site:http://clautobody.com/
  • Phone:+1 973-538-0024
Categories
  • Auto body shop
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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