I love this hardware store! They are so extremely knowledgeable and helpful! However I would never have known it was called whitmore Ace hardware. It is in Morris Illinois.
Great ACE even though Braidwood, IL location is my favorite.
Friendly, Polite, Courteous, and they take their time to help you.. Its time to start helping out the Mom&Pops stores and restaurants and etc!!! Forget about the bigger corporations, they dont care about the people!! Just worried about their money!!!
Very helpful and knowledgeable staff.
Very helpful staff, even offered to help me take my purchases out to my truck.
Always get in and out when making a delivery people are friendly. Its a nice hardware store has what you need.
Very freindly and helpful, did have screens at check out all were wearing masls
Staff is always so helpful :) love my local ace
I also was in the store recently. One clerk had a mask on; mine did not. Also, no plexiglass barriers between the clerk and customer. No barrier? Its a hardware store! I love to support small businesses, but I wont be back to this one unless they change their policies.
Im here at least once a week. Great people!
It seems that every employee at Ace Hardware is an expert in their field. They are completely knowledgeable about everything in their store. The service is excellent and the prices are reasonable. For these reasons, I will always go to Ace before I go to Menards. Even if I do have to pay a few dollars more than if I shopped at Menards, Ill still buy at Ace, first. Just because theyre so good at what they do.
Professional courteous..Repaired several window screens in a timely manner. Price wasnt bad either. Great job!
Great service as always!
Very helpful staff.
I went to this Ace location today (5-12-2020). Very nice and very helpful staff members. I highly recommend this location. Ill come back here someday.
Nice small store with employees that wont bug you asking if you need help, when you probably know what youre there for and where to find it anyway but you can always ask for assistance and when I look a little confused theyve asked if I needed help finding anything. Very nice people and the ideal shopping environment for me, the prices may be a little more than say Menards but its worth paying it because I can get in and out in a fraction of the time!
Good hardware store
Nice and local in the morris area if you ever need something they have it. Nice people working in the front
So convenient staff very helpful.
Staff is very helpful. I like that I can buy individual nuts, bolts, washers, screws, etc and dont have to buy a whole package that I dont need.
I was just in the store today June 12. They did not have their employees wearing mask. There was no sign on the front door requiring mask. There was no attempt at social distancing inside. There were no marks on the floor where to stand. I tried calling the manager when I got home and was placed on hold for an extended period of time and forgotten about. I will not be going back to the store.
Always helpful, always knowledgeable and filled with Holiday Kindness as Santa and the Wonderful Hardware Staff were greeting all who entered!Thank You Jeff and Steve for all your help today... Youre never too busy to take time with me!!Happy Holidays 🎅
New owners. Awesome place ❤️❤️
A flash into the past.helpful employees. Good key makers. They have all the hardware you might need for any job. Better than Menards where you can wander around forever.
Excellent as usual, dont know what i would do without our Morris ACE.
Excellent service. Always what you need.
Staff who truly care and want to help you. Adam always has a smile and helpful advice.
Great place, super friendly staff, everyone was great. I needed some oversized bolts for a Brake Caliper bracket ( 16mm × 2.0 ) and washers. Logan very quickly helped me sort out which bolts I needed and had me out of there in a jiffy. Im truly grateful for all the help and I will be back.
Great service and a well lit, clean store. Would recommend!
Logan did a great job cutting a bunch of keys for me. One of them in particular was for my 87 Chrysler Conquest. At first it appeared that they may not have that key in stock. But Logan was tenacious and kept looking. And alas, he found one that would work. Other places I stopped by did not have this blank. The cut was perfect on both copies and the rest of the keys he cut worked perfectly too. I got what I paid for in a timely manner with no bad attitude or lies. Small things like this, trying hard and being detail oriented are what maks consumers like me happy. Keep that up, Logan and youll find yourself owning a chain of Aces! Thanks!
Clean store, helpful and professional staff, thank you!
I always have a pleasant shopping experience. The staff has good knowledge of the products and services offered at Matteson Ace.
I love the way I am treated from when I walk in the door till I walk out. I am not just a paying customer putting money in there pockets. Its like we are family and care about each other.
Great customer service.
Very nice and extremely helpful & friendly employees. Came in for something specific and was pointed in the right direction. Got my sprinkler and slip & slide for a bbq & they were a hit!
Every thing you need with kindness !!
Pretty handy store youll find here what youre looking for
Got that old time feel friendly people
Always super helpful staff, and they always have what you need! Love shopping local!!
Never had any issue, in fact I have found the staff quite knowledgeable from plumbing issues, to finding the right screw or nut for the job at hand. I have gotten great advice on how to do my small projects and they have never steered me towards items that I DID NOT NEED nor the most expensive.
If you are in a hurry and dont have time to walk around a warehouse store,hit the Ace hardware. Its a little bit more money than Menards but it is also quick
This is a great store when you cant find things anywhere else. However they are a little more pricey
Matteson Ace Hardware is my go-to place, when I need something fast, or I need something odd. They carry a lot of very unique and obscure items, which allows me to repair older equipment and also gives me more options when I’m indulging in my hobby of inventing things. If you can’t find something, just ask. They probably have it, or have a suitable substitute. One of their greatest strengths, is the people that work there. They are knowledgeable about their products and have often made product suggestions, over what I normally buy, which have given me better results on my projects. They greet you when you come into the store, and are always friendly. You will never have to go looking for help, because there’s always someone asking “Are you are finding what you need?” or “Is there anything that I can help you with?”. If you’re looking to solve a problem, the staff can always find a solution. Also, if they don’t have what you need, they can tell you were to get it. They’ll even send you to their competition, if they don’t have what you need, because solving your problem is their first priority. I’ve been in the store, so many times, that I feel like they treat me more as a friend, than a customer. I hate repeating myself, but more than anything, the staff is what makes this store so great. I don’t know who does the hiring, but they’ve got a good eye for friendly, knowledgeable and talented people. They also must be treating their employees well, because there is very little employee turnover. It’s nice to see the same people, every time I walk in there. They get to know me, and I get to know them, which makes going there, even more enjoyable. Yes, Ace’s prices are a bit higher than the big home improvement stores, but when you only need a few items, or you’re in a hurry, it’s worth paying a little extra to get in and out quickly. (I see a lot of local tradespeople’s trucks, in front of Ace. That should tell you something.) I’ve never had a bad experience here, and I highly recommended them!Tip: Get yourself on their mailing list. (Either in store, or online.) They send out valuable coupons, every month, which can save you some serious cash. As far as I know, they don’t sell your information. I’ve never received anything except coupons.
Love Mattesons. They always help me.
Got what I needed. Employee spent his time to make sure i got the correct item.
Very knowledgeable and helpful staff. A completely satisfying experience, plus quality products.
Well managed store. Clean and well organized. Good people. Go here!
Knowledgeable staff, better than your average Ace.
Great place
Sometimes hard to find a person to help you with your wants and needs!
Best place to find what you need very knowledgeable and helpful staff
Most helpful staff, always friendly & accommodating
People are very helpful,and you can find someone, unlike some big box stores
Old fashion hardware. Smart friendly help
Excellent hardware selection!
Great staff and service
Good service and good people
Jeff was extremely helpful
A nice place to buy tools.
Always have what you need
Helpful and knowledgeable staff.
Always great service
Was there for work and didnt have the tools I needed. The place was large and well-stocked and the staff helped me find exactly what I was looking for.
Not the best selection
Wasnt there...
Friendly people that help you .
Best workers
Local and knowledgeable
Got everything you need
Very helpful
Good people
Very good