Came in to get a newly released game. Got a lecture about how I should pre-order when they clearly had copies laying around. The other costumers were being treated like they were a hassle (there were 2 workers and 4 costumers, the shop just opened). When I finally check out the one clerk (the same throughout) started to start down to the other, and then I got another lecture about not having the game stop plan or whatever. Overall wont ever come back.
GO HERE! AWESOME EMPLOYEES AND SELECTION AND NICE ORGANIZATION TO FIND WHAT YOU WANT LIKE i said employees all great but andy is my favorite he will be hands down honest and give you the low down and explain to a T!
Camped out for a ps5 pre order! Everyone was super friendly and received great customer service keep up the good work! I’ll be there to pick up my PS5 when it drops!
Great staff, and managers a great person!!! Always helpful and friendly!
Management is super cool if ya get the chance to talk to him
Selection is decent enough, and being able to but used games is a major plus. However in the past Ive had bad experiences trading one games. Youre better off keeping them. Whenever I visit the store I find myself wanting to make a quick stop and end up staying for 30 minutes. I like it. My biggest complaint is also my biggest factor when judging any store, customer service. Each time Ive been to the store in the past couple months (since Ive been going again), Ive had bad experiences with their staff. Its as if they act like they are better than you are and completely disregard any small talk about their game interest. I have yet to run into an employee whos played ANY sports game, much less any game i grab to ask about. From what I can tell, they are mostly just PC gamers. Love the store, but could sure use a friggin smile and a polite experience with an employee. 0/2 so far.
Love this place. Even if im not buys the employees talk to you help you out and in general very nice..... go video gamers
Andrew was awesome! I came in looking to see if there were any games for the PS3 that would be kid friendly (I have a 3 year old girl) and Andrew patiently walked me through a bunch of options that might work. Andrew also let me know that controllers were on sale as well as a clearance special for pre-owned games. Andrew made my visit and experience at Game Stop one that will have me coming back when I have my next gaming need. Great customer service! Thank you Andrew.
The game stop in Morris helped me more then the one closer to my house.
This location has very friendly and courteous staff that are very knowledgeable and always eager to help. Theyre gamers that know how to relate to their customers and address their needs. This is the location to go to if youre in the area.
Wont pick up the Phone in store
Love these guys!
Pushy manager. I did not want to sign up for your scam of a points card. Yet you kept pushing. Never shopping here again.
Good selection of games. Salespeople too pushy with memberships, upsells, etc. Demanding my phone number and email when I simply want to pay cash for a game and leave.
Employees are always willing to help and answer questions on whatever concerns you have. They also provide their opinion on their favorite games and ones that they think the customer might enjoy.
Always on top of the gaming world with the newest games.
As always it was a good visit. Came in to pick up a pre-order, trade in three games, and cancel a different pre-order. service was personable and quick. Ive never had an issue at the morris location.
The staff there are always super freindly and happy to answer any questions and there always on the look out for deals to help you save a little bit of cash when you purchase an item i have always had a great time going in there
Always friendly and polite staff! They can find what youre looking for or make excellent suggestions if youre browsing.
Great shop and the staff is always friendly and helpful!
Helpful service, since video gaming is another language to me
Wish the store had more room in it
I love the selection of games they have for our boys
This place is awesome they helped me out and find games and they are really funny
Selection is good but my goodness do they rip you of when buying from you.
The staff is always friendly and helpful.
This place is amazing staff are super nice
Only place I ever buy games. Never sell games here though
Most associates have in depth knowledge
Great people and serviceKnowledgeable!
I love gamestop soooooooo... much!
Interesting choices Some good prices
Very high priced an the staff was very rushy racist
Good store, helpful employees.
U need to out ur company email on ur website.
Do not buy anything pre-owned or refurbished it more than likely got returned for not working properly. They then resell it.
Great service and always friendly
Nice place little too crowded though
Good customer service
Bought buy 2 get 1 free on used and 2 controllers didnt work....they dont test them first
Love it awesome process
Staff was okay but the company as a whole not that good
Helpful and friendly staff, good selection
Small but convenient
They scam you if you try to return something that was expensive for like 5 bucks it’s a rip off.
Helpful staff, especially Andrew
Itsa good :)
Love game stop
My kids favorite place.... very knowledgeable and helpful
Good service
Dope time got my games
Good service
Its cool
Pricey
Unprofessional. Andrew.