Great store. They have everything were always looking for. A little high on lawn furniture for this time of year but everything else is fine.
Easy in and out, great selection, shelves are stocked. Im happy!
Online pickup crew was exceptional! Very friendly and work area was very clean.
I love this store. The employees know there stuff. It doesnt matter how young or old the person is, Menards training department here in particular is very thorough! I can ask anyone where something is and they can tell me exactly where its at. They dont give you a general idea either, they walk you there even if its not their department! They will give you tips and tricks on how to do whatever you need to get done. I will always go here for my home projects.
My go to home improvement store. A little pricey, but they have what you need and what you dont need. I dont think Ive ever left with out picking up a little extra.
I love Menards. Menards is my go to store when I am doing a project or need a tool. Menards usually has what I am looking for in stock and 11% mail in rebate is great. Save big money at Menards.
Always a great place to shop. Was super surprised they had strawberry 🍓 plants. We have been looking for 3 weeks
Good place to shop for needs around the home.
Horrible. Co. Policy- computer is always right. Even when product is clearly marked down with appropriate tag. Unbelievable. Jewel food store gives item free if tag and computer dont match. Menards bad
Went to Menards today to buy some lighting. The price on the display did not match the price on the shelf. The assistant in the lighting department told me to inform the cashier of the lower price. I went to ring up the item and informed the cashier that the price was incorrect. She called a customer service manager over who told me that the computers give them the lowest price. I informed her of the tag and what the lighting associate had said and the customer service manager said (very rudely) she isn’t going to change the price and the lighting department needs to change their tags. I spend tens of thousands of dollars at Menards every year. It’s about customer service to me wherever I shop at, and if these are the people who are going to represent Menards then I will take my business elsewhere.
We ordered lumber and had it delivered. The process only took a couple of days. The semi dropped off our supplies onto our driveway. The driver was quick and efficient. The order had exactly what we needed. Thank you menards for an making our screened in deck a successful project.
Decent selection. Clean store. Had to ask 3 people where an item was. 3rd guy knew which aisle I needed. Otherwise, good store, friendly people.
Love Menards. They always have exactly what were looking for. Great customer service too!
Great place to shop!! Very friendly people to help you. Tonight I found beautiful hanging petunias and at great price! Thank you!!
Menards is the best home improvement store by far!
Great store, had the necessary storage totes as needed.
Have a problem with our less than a year old Whirlpool wash machine we purchased at Menards. (5/17/2020) Whirlpool gave me the run around when I called. Finally found a place to do warranty service on the wash machine. JOHN NORRIS in Cabinets, and Appliances did every thing in his power to assist with the problem. Thanks for all your help John, it was greatly appreciated. Keep up the great customer service.
I called ahead and got a price on an item for $16.99. I went to the store, found the item, and it rang up as $19.99 at the register. I informed the clerk, went back outside and took photos of the item and the $16.99 price label on the shelf. I waited 15 minutes as two different managers CONFIRMED what I had told the clerk. I was then denied a refund for $3, because I was told whatever the register rings up, is the correct price. That is horrible customer service. Never in my 52 years have I seen a policy like that. If they werent going to honor their price on the shelf, why make me wait an additional 20 minutes? Horrible store.
The works need to be more helpful and polite.
Their Christmas display area is quite amazing. The variety of products offered exceeded my expectations. And they have increased the sq ft of floor space used for holiday offerings in previous years. I went there for polyurethane and was attracted by their display area and spent $160. This is definitely NOT my normal buying practice; but I found so many nice pieces that I couldnt pass them up.
Great! We finally werent forced to wear a mask 👍
Usually has everything in stock in my experience. Would recommend this store.
A wide variety of merchandise and knowledgeable people to help you locate everything... needed since the place is HUGE.
What’s funny is when you need assistance no one is to be found!!! I’ve actually had to call the store while being in the store to get assistance!!!But you go in without a mask they come flying out like roaches when the lights go out!!!
Employees were very helpful and they always have my favorite flowers
I was having a medical issue. My legs were giving out to the point of me almost passing out. Customers were concerned about me and waited until my dizzy spell had passed. This was in Morris, IL. edrrr=If the people that helped are reading this I think that I
I love this Menards! The workers are super helpful and the place is always clean. I am always able to find someone working in the department.
Great place to shop, kinda like Home Desperate and HyVee super market combined. You need studs for your extension and refill for your coffee pods: this is the place for you.
Great place for home improvement supplies. My wife and I are slowly remodeling our house 1 room at a time and Menards is the first place we go for everything. Weve always received great help from the staff when needed.
I love Menards!Potting soil, garden gloves, shrubs...YES.
I generally like Menards & most often can find what Im looking for w/o assistanceNot the case this visit & took 3 associates to find an item, the first 2 associates sent me to opposite ends of the store, but the third took her time to locate the item despite the store locator on her personal phone giving the wrong location
Worst customer service and respect I have ever experianced from a so called manager and assistant in my life. Chad and Kelly. After spending tens of thousands over the years at Menards we have spent our last dollar there. Hello Lowes and Home Depot
Hard to believe Menards sells an air conditioner but not the extension cord to go with it but will special order u one for $75$ no thanks Home Depo had them for $15$
Always a great time. Home improvement shopping.
Big box retailer you get what is expected
Menards is always well stocked. They always have what I need. Reasonable prices and good service make Menards an excellent hardware store.
Went in for a new grill and found the perfect one.. to bad it wasnt already assembled.
They had the products I was looking for and a great price too.
I am writing about their propane refill. Almost double anywhere else. 30# tank charged $38. Anywhere else $15 to $18.
Very clean and organized unlike many Menards Ive been to. The teammates are very polite as well.
Found the citronella plant that I had been looking for. Thanks
The staff at Morris Menards store has always been very very helpful in all departments. Very knowledgeable and if not familiar with your question, they will get someone who is. The staff always goes out of their way to assist. Plus the 11% rebates are an added bonus! Keep it up Menards...you have out beat Lowes and Home Depot!
STAY FAR AWAY FROM THIS STORE!!! THE WORST CUSTOMER SERVICE EVER!! We special ordered some items and they were severely damaged, all while we had a crew hired and being paid on the clock. They wanted us to send them the one item back that would hold up the whole remodel and cost us more money. Tim the store manager would not give us any discount and was not willing to help us in any way othe then to send it back and hold up the whole project again!! Home Depot is 100 % better at customer service, at least they care about their customers 🙄 will not be shopping here again no matter what!!
Menards is a good place to find what you need
Its was great but they should have a way to keep stuff from fall off a cart went you zig zag in the store
After calling ahead and asking for the hours and specifics of THIS Menards, I was asked to leave my 13 year old children in the car on a 93 degree day. I was there to buy a chair and Jen, informed they did not want my business if my children were there. She informed me it was “outside on a sign”. How about the phone call? I heard a while long recording several times and spoke to an associate? Never a mention there, Jen. I’m not angry, but merely stating this fact for those who might consider shopping there. The people with kids, who are against leaving them in a car on a 90+ degree day. There’s a few of us I bet. Understood. It’s a free country and somewhere, maybe Home Depot, would welcome my business.
Still running the Mask zone. SMH
You kind of feel like your being stalked guess Service is so good. But when need something no Service. I didnt like it. Some employees are great and some ROOD! We spend many THOUSANDS per month there, Handyman
Every other time Im seeking help with wood, I can never find it! WELL TODAY, MATT IN LUMBER WAS SO HELPFUL! He walked out with us to pull wood when what I was looking for was not indoors, and then proceeded to cut the wood for me! (Which by the way, I always struggle with and no one can ever help with). He even loaded it on our cart- he has excellent customer service skills and was super polite! I will look for him each time from now on! 🙂
I usually go to Home Depot especially for lumber. The whole going outside to pick up your lumber is a deal breaker for me. Just move it in doors. That being said, today I purchased a Hitachi miter saw. I called ahead because only one was in stock. The lady placed my name on it to hold it for me. They wont usually do this and it was appreciated. I was asked if I needed help loading as well as help picking out stand for my new saw. Very friendly people and I got a great price on the saw. Today was also the last day for the 11%rebate. I saved 43 dollars with that. Not bad.
My favorite place to shop!
A great place to shop for household necessities!
Friendly customer service and quick check out
It used to be a lot better.
Glad that they care about their employees safety requiring masks
Was very disappointed with my trip today. They had an item I needed marked one price and charged me extra at the register. They refused to fix the issue.
Everything a homeowner or contractor needs and then some. Friendly and knowledgeable staff. Following guidelines to prevent the spread of covid.
Its a big place
The Morris Menards is the greatest my wife and I love it we never leave without spending at least 100$ the employees are nice and helpful .now the Paru Menards is the complete opposite
I believe its ridiculous that Menards is the only store in the United States that are enforcing the mask to be wore. Home Depot and Lowes do not. All stores recommend but dont enfore. My elderly parents have enough trouble breathing without them on. So screw them wil spend our money elsewhere.
Employe I asked was not knowledgeable at all also they did not have the product the internet said they did and the servic desk was no help either .customers shopping there were rude and did not social distance at all 👎 wouldnt recommend this store ...
Disappointed no one as at service desk to do rebate stuff
If you are handicapped and ask them to pick out wood for you make sure that you are there when they do so you dont end up with I see boards and or warped. Other than that everything went fine had the order picked out waiting at the register for me because I called ahead being disabled its too hard to walk across the whole store but they do have carts that you can ride
Called about my 430.00 Generac Power Washer, as the pull cord busted, they basically told me to bad, contact the manufacturer...thank you Menards, Im sure HD and Lowes will be happy to provide me service...you lost a customer who owns 2 businesses, Lawncare and Home Improvement...
Fairly quick pick up considering everyone is there doing week end projects.
Great selection, fair prices, helpful staff, and the 11% off is nice!
General good service, have had a hard time finding someone to help on occasions, but when I find someone they are always helpful.
They have good stuff a little expensive
Very helpful fellas in back made sure to load up my lumber and materials for a big job. Couldnt have been better.
Right now not busy at all. Mask required
11% is just an optical illusion.
Inventory was right on rep took good care of me
I like Morris Menards. You need, you ask and they help and are friendly about it. Good people.
Treated my daughter with such disrespect she cried all the way back to my truck. Going to get her birthday present!! Won’t make that mistake again...just wish I could give you a negative rating!
Thanks to the paint department for the perfect shade of paint.
Starting to see stockpile increase but unfortunately the prices have increased as well.
One of our go to stores.
Very nice quiet.
What a delightful place to shop for lumber. One can use the selfserve saws cut the wood and be very satisfied.The staff are extremely helpful and smart. The power washers are plentiful and work great. The grocery department continues to grow and development into a solid and respectable place to purchase food and beverages. Brian Rumbold on the lumber yard demonstrated outstanding service in teaching us how to properly use the self- serve saws. He is an outstanding employee and demonstrated great Christian values. Attend!
Easy to navigate and fair prices!
Everyone there was super nice I have never been to a Menards before. Would really like to see one in Charleston West Virginia to give Lowes and Home Depot a run for their money.
Never a issue at this location. A+
Love Menards! They have great prices and great employees!
Great place to stop for home improvement and everyday needed items
Very helpful
Better than most menards.
Ive had about half and half experiences with employees here, but yesterday and today have me never coming back to this Menards.We had to stop and ask three employees where their lumber saw was to cut a plank down to size. Each gave us a vague handwave and said Out back that way. When we finally found the saw, signs said that it was self service, and that safety goggles and an instruction manual were in a tool box. Well, the goggles were...but no instruction book.While we were standing around trying to figure out how to work the saw, with our plank on the table, an employee walked up, moved between us, MOVED OUR WOOD OUT OF THE WAY, cut something, and then LOCKED THE SAW SO WE COULDNT MOVE IT. He did not say a word to us even when we tried to engage him. We found and asked another employee to show us how to use the table saw and he said hed be over in a minute; after five minutes he showed up, by which point we had finally gotten it unlocked ourselves and began to cut.Numerous fork lifts were being driven with no spotters, and we spotted a few other OSHA violations.They also were unable to cut a gutter down to size for us, so we wound up spending ten minutes in the parking lot with a hand held saw cutting it ourselves.Today we called to ask if they had a power washer available for rent. We were told that they had several in stock and ready. Five minutes later my husband walked in store and was told that all of the power washers had been rented out a while ago and none were available.Go to Shorewoods Home Depot instead.
Never have product stocked when you putchase things that say they have them, ignorant staff! And so many code violations
Great experience today in Menards today!! Erika and John helped me big time in buy my boards I needed and then John help me with a tote then out the door!! Fast and easy!!
Ryan in the Morris store was above and beyond the best service Ive ever got from the plumbing section. I usually find my material myself. Ryan made my trip easy. I want to thank him again for being so helpful.
It was the worst experience I will not spend any more of my money in that store I will drive to Joliet and spend my money some where else
Great friendly service in the lighting department. The department manager handled our return from online above the required action. Definitely will shop this store again and recommend it to my friends
Had a great time
I love this store so much..It always has everything I need. The people are always friendly. The hubs and I always call our Menards outtings our date night. Love this place.
Went looking for misc. supplies, nothing unusual, so everything was in stock.
Great employees but general manager didnt want to price match a washer or even come down $50 dollars on a floor model and didnt want to come down from office to talk with me. And all the in stock models werent in stock I found out after much time. I have no negative feedback with the employees there just the general manager and his lack of good customer relations.
Amazingly big and has even a grocery department
Menards in Morris is great... Nice, friendly and helpful crew... Always a pleasure to shop there...
Great home building store. Love the 11% sales they always have for rebates.