I love it the employees are so nice!
Always good place to hang out and find something clever to buy
After being a loyal customer of over a decade and spending literally thousands of dollars at your stores, I have spent my last red dime at Hot Topic. This decision stems from an encounter that took place on August 4th, 2020, where I was prevented from entering the Morgantown Mall location due to a medical condition that prevents me from wearing a face mask.Even after politely divulging the fact that I have an exemption that impedes me from wearing said mask, the young woman at the entrance further declined to permit me to access your goods and services. Even though I failed to get her name, the young woman I speak of was wearing a distinctly memorable, orange and black jack o lantern face covering,.I shouldnt have to point out that her actions were a blatant overstep of the rights granted to me per the Americans with Disabilities act Title iii. No cooperate, municipal, state rule, ordinance, regulation, or law supersedes or overwrites this federal law. You need to re-educate and train your employees about the rights of their fellow Americans with disabilities right not to wear a mask or you are leaving yourself exposed to endless lawsuits.
A hot topic is a hot topic... typically. The girl working at the Morgantown, WV mall location absolutely made our whole experience. She had the best customer service I think I maybe have ever witnessed. I only wish I could give her the MAD PROPS she so totally deserves n mention her by name... Im a dink n spaced hardcore on asking her name. So if anyone that has got topic power is reading this ..u have one pretty kick-butt employee in Motown (WV). She knew just about everything there was to know about questions I didnt even realize I had. One of the only times I have walk outta HT feeling like I got exactly what I wanted for the best price I could get. YOU GO GIRL!! ...whoever you are :))
Love taking advantage of Hot Cash when they become spendable. Great variety of Funko pops and all kinds of Pop Culture items. Love Hot Topic!
Greasy looking employee followed us around the store like he wanted to steal my wallet.Just wanted to look around. Didnt even bother asking for a rewards card either.Sad that they treat Veterans like that, especially when they look more clean cut and upstanding than their employees do...
Love this place really nice people willing to help get what u want
Staff is always friendly and helpful. Great selection of neat items from various fandoms, hair dye (larger selection of arctic fox/manic panic than even Sallys), and accessories. Can find some great deals, too.
The staff is friendly and helpful.
The employees at hot topic are always so friendly and helpful!
Prices are good. Clothes and items are trendy for your teen... or if you just like their stuff.
The girl working was super awesome. She was nice, helpful and guided me towards sales and clearance which I loved!
Just like every other hot topic. Except the lady with the septum piercing, she makes it better
$$ Very helpful and friendly staff. They carry a decent assortment of things but can also order items as well.
Did not have a good selection of jewelry. Clarksburg mall has better selection.
Salesperson #106203 Thank you for your assistance! Youre awesomeness.
Great selection!
I love hot topic I been going there since I was 15 and Im 33 and still go there and I will go there as long as Im alive
Love hot topic. Sweet and friendly workers
Friendly staff... Always updating their shop with newer equipment. The only shop I go to.
Always a great store to get fun tshirts !
Always fun. One of the favorites!
Cool and friendly staff 👌🏽
Meh, if you loved this place in the 90s do your nostalgia a favor and stay away, its all bieber and mumble rappers.
Best staff in town, friendly and great selection
Do they still sell the big chucky dolls?
Always find a little something
Its hot 🔥
This store is my kryptonite! Shut up and take my money
Love the food and always excellent service. I go there every chance I get.
Always seems cool
All the emo stuff u need
Great staff, dope music
They help fuel my button hording
Love this place!!
Friendly help. Prices high.
It was good
Very friendly staff :)!
Always like what I find