My fiance and I went to find a new mattress to replace our old one. We shopped around and came here to just price one. John was super friendly and very energetic, went into details we hadnt been told on mattresses and helped us find the right one for our budget, even helped us put it on lay away and gave us tips on how to prolong the life of the mattress. We paid it off a week later, there was a slight miscommunication on delivery but he fixed it fast and got it to us right on time. We will definitely return either in a few years for a new one or if we decide to upgrade the childs bed and we strongly suggest anyone looking to shop here.

I have bought every mattress from this store...through two generations! This family has always been honest and fair with me which prompts my five star rating... plus I love their hospitality!

Would give 0 stars if I could. I ordered a mattress from John on April 12th over the phone and he said it’d be 3/4 weeks until it got to the store. Time rolls by and I call him over and over again to never get a response. I emailed him and left him several messages trying to find out why my mattress was taking 7 weeks and why I hadn’t heard from him. I ended up having to drive over to the store to see him, and it turned out he never even ordered the mattress. I ordered the mattress in person (middle of June now) and have the invoice he wrote, again he said it would be about 3 weeks. I felt better knowing I had an actual invoice in my hand and he seemed to have actually ordered it. 3 weeks come and I call, he tells me it didn’t come on the truck but to wait until the next week. The next week rolls around and I kept calling and getting no answer; at this point I assume he purposefully ignores calls from my number. Now it’s August, I’ve never heard back from him, have no idea if the mattress ever came in, and ended up ordering with someone else. Because of John’s immature business mannerisms, I have waited 4 months to get a mattress I could’ve had in April. I wanted to support local, my family had trusted him as a business owner, but now we and other community members are seriously disappointed in his behavior. I hope nobody else experiences what I did, and I hope his future actions don’t reflect how he treated us.

Fast delivery, setup, took old bed, employees were extremely professional, new bed is wonderful. I Support local business in Morganton.

Very helpful answers all of my questions.

We recently purchased 2 mattresses from John and are extremely pleased. There is a reason he has been in business since 1936. He offers great products at a fair price and backs it up with exceptional service and delivery.Save yourself the hassles of other stores. If you need a mattress this is the place to go.Thank you.

Great person selling mattress. On time delivery

Excellent prices, delivery was slow

Very pleased with all aspects of this purchase! I feel like I got a good value mattress for the money spent. I felt like John was providing more of a good customer service experience, than a sales experience. I also felt like the men delivering the mattress were trustworthy, and that is important to me when opening my home to people i don’t know. I was referred to this business and I hope I can send more customers their way.

John is awesome. He is very laid back, but also very much about customer service and making sure you get what you want and need. The delivery guys are very professional and quick and clean up after themselves. My only downside is I wish there were more headboard options in differing sizes readily available.

Nice place

No follow through, and tells you what you want to hear. Service after the sale is sub-par.

John is great. Highly recommend this business

John gave us a GREAT deal on a SUPER mattress. The mattress he recommended has really helped my husbands back pain. Dont go anywhere else...this is the place to get you the mattress you want at the most affordable price (I did some comparison shopping)--Adela

In my personal opinion, the person who attended me in the store very kind, had doubts about my purchase but he is very professional and helped me solve and make the right decision, thank you very much thank you

AWESOME PRICES

Recently had an issue with a mattress purchase..no argument from owner..replacement is on the way! You couldn’t ask for better service, friendlier people . Glad I chose local!

Great place to shop, low prices really knows his business

Great place John the owner will help you any way he can

It was Fantastic!!! Great Service!! Friendly people! Five Stars!!

Great prices and service.

Great service best price in town

Good info and no pressure to buy

Always great customer service

Very friendly and helpful