Went in to get my battery tested .. the fine gentleman that worked thr said no one was there to test a battery and didnt even say when they might be back. I then asked if I do need a new battery do you replace them here.. he said it depends... he didnt say depends on what.... it was a joke. I would not go back to this store.
I love this place. Not only are the guys and girl knowledgeable with the products they sell, but theyre friendly and super nice which isnt always the case anymore. And they have a loan a tool program, at no cost to the customer!
They would get 5 stars if they updated their computer systems. For some reason I have had anywhere between 5 and 15 accounts in the system, occasionally making returns or exchanges or collecting reward points difficult.
Great customer service at this auto zone. In particular Joe who was very attentive and was very obliging and willing to get me the best quality parts for my vehicle at a great price! Highly recommend this auto zone!
Devon at Moorpark AutoZone was so helpful in getting and installing my new windshield wipers! Thank you Devon!
Who ever owns this establishment should really look into management. Sales manager working Feb 20 at 4pm is the most unmotivated person I ever detiled with.... and such poor knowledge couldnt even look up a part number.Ive been a customer here for over 10 years sadly NAPA found the part within 2 minutes and i felt welcomed.
Youre best of knowing exactly what you want before you enter. Nice people, but not exactly experienced car people.
Very helpful. I needed a gas cap but it wasnt a standard receiver for the vehicle so they gave me a whole bunch to try.👍
The piece was not quite right, the service person did check the two parts mine and replacement piece one small connection was not right. They were quick to return the part, find my original and pleasant. Thank you.
Helpful staff, good selection of products.
Pleasant & helpful staff. I dont think Ive ever had a bad experience at this location. 4.75 stars.
Never had a problem. treats everyone the same and managers have automotive knowledge.
Such great service. Would definitely recommend. 🙂
Good supply of everything you need to keep your auto in great shape.
It was good I have shopped her 3 times, good chew
Always very helpful when I go in even double check at check out to make sure your purchase if for the correct car. They have no problem helping you look for a product. Very nice staff go here for pretty much all my car needs.
I was watching disneys soul and ended up here.
We went in there for a new battery expecting to spend $160.00 and Joe and Ruben took the time to do a price match and the total ended up being $93.00. But then Ruben pulled up our rewards account and found out our old battery was still under warranty. Joe explained that we needed grease and felt pads to war off corrosion. Long story short, we walked out of there only having to pay $4.00 for the felt and grease and $0 for the battery! Joe and Ruben were great, very helpful, friendly. If you want great service, this the place.
Love this place. For professional help ask for joy or Rudy.
Helpful staff. Great stock.
Shout out to Joe from autozone in Moorpark. Talk about great costumer service. I came in to have my Battery checked out since it has been giving me problems with starting. He immediately took care of me and diagnosed the problem. Since my husband was at work and I had 4 kids in the car, I was afraid the car would die on me. He didn’t hesitate to install the battery in a hot temperature day. Thank you so much joe!
Rudy was very helpful with helping me pick out the right part even after the part number I supplied was found to no longer be in production. Excellent service.
They have a good selection.---- edit ----Dear owner, your robo reply misinterpreted my sarcasm and generous 3-stars. Your staff is rude. Both people refused to acknowledge our existence. One person did not have the class to scoot over so that I could pass through the isle. I had to wait until he left. The other, spent plenty of time chatting with the customer before me with no desire to get to the next person (me). When the customer ahead of me finally left, the cashier finally came to us. Did not say hello. Just stuck his chin up and said Whats wrong with that?. I said, Uh, I want to buy it..My kid remarked when we left that the place had a weird vibe. I said to him, I am sure it is not a racial thing. But, clearly some customers are more important than others.
Friendly and helpful
After a decade of dealing with the horrible service at this autozone, I am finally writing a review. The staff here moves like they have lead in their shoes and seem inconvenienced when you ask them a question. Today was the final straw when I asked the gentleman at the counter to help find an exhaust gasket that was not stock to a vehicle (aftermarket exhaust flange). He insisted he look at the schematic for the vehicle,and if course didnt find what I was talking about. When I gave him the dimensions and asked him to look through the bins, he made every excuse of why he didnt want to look through, including that he didnt have the time to look and to come back later (there were other employees in the store and only one or two other customers who were shopping on their own. I will never shop at this store again, and will be taking my business to the LA Ave store in Simi.
Definitely my favorite Autozone in the county. Went I’m there today because my battery went bad. I had it under warranty but only problem was that it’s wasn’t gonna arrive until the next day. I was helped by Mario Martinez who is one of the PSM’s at the store. He was very helpful and had me in and out of the store within 5 minutes! Not only do they have great staff but also great customer service!
Today, I visited this Autozone, and received excellent service from Mayra Sanchez. As the line was long when I arrived, not only did the other employees manage the line very well, but then Mayra had me in and out, in no time.I highly recommend this location for fast, comprehensive service.
I was turned away from my oil trash (paper towel and gloves) last weekend when I went to recycle my oil and filter properly, but the weekend before they took it all. Not sure if rules are being made per employee working, but that was the first time I was ever told they cant take the other trash at ANY Autozone. Willing to change rating if that is indeed a policy not to take the oil trash.
The employees at Autozone are very helpful, they changed my battery quickly and help me with the car issues I was dealing with
Great service! Best AutoZone out there!
AutoZone, in general, is the jack-all-trades/master-of-none for auto parts stores... an old hot rodder like me usually only goes there in a pinch. The pinch this time was a dead battery in my wifes truck. They were out of all but the most expensive models... Okay, fine, only the the best for my wife, lol. They lent me a socket that I was missing to change to swap it out...The staff was friendly, the store was neat. Easy, breezy...all good...
Helpful staff advised me on what to get to save money and keep my car running optimally longer! No hassle returns too. Friendly place with friendly clients. Someone in line lend another person in line their tools for a quick part change in the parking lot!
Friendly staff -- vehicle engine was misfiring so we pulled in, they scanned for error codes and were able to find us a local mechanic nearby who was open on a Sunday afternoon. We were very lucky to stumble upon this particular store and sincerely helpful staff to help us -- THANK YOU!!!
It’s a great store with a staff that always goes the extra mile to help you out in anyway they can!
Must use credit card or else theyll round up to next dollar. No coins!
Rueben is always a great help
Had the part I needed. Service was prompt and helpful. Even gave me a helpful suggestion about installation.
Friendly and informative
Great local Autozone! Store is clean and organized and the staff is knowledgable.
Very friendly very helpful. Great customer service
Good customer service
Well stocked friendly helpful knowledgeable people
Managment was very helpful, I forgot my receipt and they didnt hesitate to look through their transaction history and help me out!! Will be going back
Good prices and if you google the manufacturers of their parts they are good brand names with the Autozone brand on them.
Friendliest staff around.
Friendly helpful non judgemental of my lack of experience In auto repair, always looking for what i need even if not available in their store . rewards program is a good bonus as well,Online ads help with costly project discounts if the timing is right and Ordering to ship to home is simple hassle free.
Alot better than the other autozone in camarillo
Good place to find what your looking for. Helpful customer service too.
Every time i go there for tune up parts for my toyota tacoma prerunner they seem to have problems having parts in stock. I cant wait for parts to arrive next day, my truck is my livelihood.
Expensive battery but they put it in for me and refused a tip. I appreciated it very much.
Very helpful!
Worst service i have ever experienced. Not a single knowledgeable staff member. Slow AF at the counter. Surprised this place isnt out of buisness
Courtesy, helpful, offer to take your used oil to be recycled.
Its an autoparts store with an adequate stock of parts and accessories
Helpful people and usually seem to have what I need
Even tho MARIO is not funny I like coming to the zone
Very helpful team and great service.
Good auto parts store. They have evrything you need or will order it for you.
These guys really tried to help me with a problem I had with my lights. They went out of their way to help. Especially Ronnie and the other two fellas. I didnt have to buy a munch of parts I didnt need. Thanks
Easy, friendly & knowledgeable!Thank you!
Great!
Very helpful and friendly staff
Great help
Good employee Juan
👍
Very helpful employees
They had everything I needed in 1 trip
Love this place
Closer and convenient
Get what you need for auto parts
Helpful Staff
Great selection
👍👍👍👍👍great staff
Shady
Their employees are not very friendly as they say in their TV commercials in Morpark ca they have an employee named Keven, very despot
Here in morpark A very bad service I have irresponsible, I ordered parts for my car and they never arrived, I recommend you look for other options
Great service
Very kind. And attentive.