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Muscatell Pre-Owned
2951 11th St S, Moorhead, MN 56560, United States
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Muscatell Pre-Owned
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Ka
Review №1

Cody and Jared took great care of us. From start to finish the process was top-notch. Car shopping is stressful, but they really made it easy. Highly recommend.

Sh
Review №2

We worked with Lisa and it was a great experience! She listened to what I wanted and didn’t show me anything not in that description or out of my budget. She didn’t rush me and answered all of my questions. Eric also walked us through all of our options and didn’t push us to get more than we needed. Overall we received excellent customer service and I car I love!This was the second time we have bought from Muscatell and from start to finish enjoyed working with them.

Li
Review №3

Greg made purchasing my new Subaru seamless! The process was quick and easy; I was in with my old car and out with my new car in 90 minutes. I am loving my Legacy and would highly recommend Greg and Muscatell!

Ke
Review №4

What an absolutely outstanding experience all around! We arrived at Muscatell with apprehension due to an experience elsewhere, and within one minute Lisa completely turned that around! We received the warmest welcome, and tons of empathy about our other experience. From sales to financing every moment was absolutely perfect, this is what buying a vehicle should always feel like! As long as I am in the area I will only buy vehicles here. Thank you so much to Lisa, Cadie, and Eric for turning one of my most frustrating days in to an amazing one that I will never forget!

Ch
Review №5

I knew we wanted a Subaru, but it had been years since I had driven one and I didnt know which model I wanted. Lisa was patient, knowledgeable, and friendly. She brought out several cars for us to test drive (4 or more?), both new and used. She made the process smooth and painless and we are happy with our new car! The whole experience was comfortable - no pressure, and no one minded when our kids did kid things.

Ma
Review №6

Lisa was fantastic to work with! She made the process of looking at and purchasing my first car go so smoothly. Lisa was present in conversation and shared her positive experiences as someone who’s owned a Subaru. She did a great job explaining all the technology inside the crosstrek and helped set up Bluetooth before leaving Muscatell.😊

Ab
Review №7

We had Brian and he was very hopeful and very patient with us we got the 2018 jeeb I really enjoyed the experience he did a very good job overall 😊

Sa
Review №8

This was the best experience buying a car I’ve ever had. Lisa was awesome! She took time to show us all the different features of the car. She was upfront and honest about different cars we were interested in. I just appreciated her going through all the different options with us and helping us find the right car.

Ba
Review №9

Lisa and then whole Muscatell Subaru were quick at answering questions, efficient, and great at communication. They do a good job of helping people get a great car!

So
Review №10

Working with Lisa Leick at Muscatell Subaru was an absolute dream! She’s very genuine and wants to get you the best car possible for your needs. The whole buying process from start to finish was very simple and quick! I love my new car and will definitely be coming back to Lisa when my lease is up!

Te
Review №11

We just leased our second Forester, this time a Sport model. We LOVE it!! Working with Lisa Leick each time has been both fun and enjoyable!! Lisa makes car shopping a stress free experience. Highly recommended!!

Be
Review №12

I have now leased my second car through Greg Mickelson at Muscatell. He makes the process super easy and is so fun to work with-he even answers all of my ridiculous questions (I have many) and walks you through the features of your new vehicle. I also love the atmosphere there-great facility. Everyone is so welcoming.

Pa
Review №13

Great personal service! Greg took time to explain everything, made the whole car buying experience easy! Financing was a breeze and Im happy with my new Subaru Forester!

Mi
Review №14

Excellent overall experience. Lisa Leick is fantastic. She helped us through test driving several vehicles and selecting the perfect car for us. She spent time with us familiarizing us with all of the features. Great experience thanks!!

Ja
Review №15

This was a very joyful experience working with Kyle Anderson at Muscatell. We purchased a Subaru Ascent, which attracted us by the tons of safety features, as well as plenty of comfort features. This was the perfect upgrade for our family. Kyle was very knowledgeable and was a pleasure to work with - highly recommended! (:

Ji
Review №16

Blaine made my first time leasing experience the easiest process I have ever had. Also, Katie in the finance department answered any questions I had while explaining everything in normal language so I would be able to understand everything. I could not have asked for a better experience. Thanks Blaine and Katie!

Ra
Review №17

I worked with Greg and the process couldn’t have been smoother. He was patient and answered all of my questions without pressuring me to buy! After purchasing the car he spent time going through all the different features of the car again as well as where everything was located under the hood. I would highly recommend checking them out!

Ho
Review №18

Kyle Anderson was so good to work with! He made the process really easy and didn’t make me feel dumb for asking stupid questions! Highly recommend!

Ra
Review №19

Came in and they quickly found the car I was looking for. They worked easily with my financing, made the process very smooth and streamlined. Would definitely go back again for my next car!

El
Review №20

Kyle was very nice to work with. He had the car warmed up and ready to go for my test drive when I arrived!No high pressure tactics - just a straightforward car buying experience!

Ke
Review №21

Good low stress place to purchase a vehicle. Purchased both my current vehicles from them. Both times they were easy to get along with and made the process simple for me.

Am
Review №22

Everyone was amazing, from sales to service! I couldnt have asked for better service! Everyone was so friendly, kind, and knowledgeable!! Hands down he best experience leasing a vehicle!!

Ti
Review №23

This is the 2nd vehicle I bought from Lisa Leick. She was very professional, very knowledgeable and fun to work with. Muscatell Subaru is a fantastic dealership! Aaron Berg who is the preowned manager was great! I have always been treated well there. My finance guy was Rick Stotts who was also great to work with. I would recommend this dealership for your next purchase!

er
Review №24

Greg was great to work with and did an excellent job answering all of my questions. Thank you for your great service!

Lo
Review №25

Friendly staff, The best car buying experience I have had in the Fargo/Moorhead area. We went there on a spur of the moment type of trip and came home with a new truck!

Ta
Review №26

Greg Mickelson is the best, very knowledgeable on the vehicles, straight forward on what can and cannot be done to help you out.The others I worked with also made everything easy and stress free.Great to work with and I am very happy with my new ride!

G
Review №27

Lisa is phenomenal. Our familys 3rd vehicle with her.

Ma
Review №28

The experience was great staff were helpful and their product is wonderfull Im in love with my car process of buying it was smooth and staff was both efficient and very knowledgeable and explained everything about what the car could do in a very understandable way

Ki
Review №29

Lisa was absolutely amazing! I enjoyed the experience of buying my new car from start to finish.

Sa
Review №30

Matt and the whole team at Muscatell are excellent to work with. They offered me more on trade in for my old vehicle as well as more savings on the vehicle I purchased. My overall experience was second to none through the entire process. Would recommend anyone to Muscatell who is in search for a new ride!

Ja
Review №31

I was really happy with the service I was given with Blaine at Muscatell! Very honest group and friendly.

Ta
Review №32

Great service and great cars! Love my new ride.

Ry
Review №33

Wonderful, no pressure experience with Tom Muscatell this week! Highly recommended.

Ka
Review №34

I just bought my 7th Subaru from Muscatell. They have great service & our salesman Greg is the best!

Ma
Review №35

They made buying a car fun. From the test drive to driving it home. Thanks Mathieu Ross and the rest of the guys at Muscatell.

Ge
Review №36

Pretty enjoyable. Helping my son find a car. We visited alot, no pressuring, worked out a deal and hope we got a good one. First time for financing and I just wanted to be there for support. Thanks for a pleasant, helpful experience!

Mi
Review №37

Smooth and fast deal and very accommodating staff especially gary 😃👍🏼

Be
Review №38

My salesperson Kyle Anderson was a joy to work with.

Sh
Review №39

Muscatell when I pulled up one of there sales people was standing outside. And promptly asked me if he could help me. I need to talk to. Stephen in the recon department, who by the way is very good at making sure your car is exceptionally clean before you get it back. Long story short my next time I purchase a new car I plan on going to Muscatell.

Bo
Review №40

Spoke with a very helpful and knowledgeable salesman in pre owned. Seemed honest and up front.

Ta
Review №41

Excellent salesman very professional

Ja
Review №42

Definitely a five star company! Knowledgeable, helpful staff. I highly recommend Muscatell pre-owned!

Ja
Review №43

I was looking for an Impreza and stopped by. A used one had just been traded in and I was interested in buying it from them. Gary Chesley made a phone call to see what work might be needing done on it before selling it to someone. He was a straight shooter with me when he got off the phone and said that it might need a lot of work and he just wouldnt feel right selling it to me. The guy didnt try to sell me a lemon but he kept his integrity. A week later a car came in that was the perfect fit for me. The price was fair, the trade-in for my truck was fair, and theyve got a customer for life.

Ca
Review №44

We had a great experience. No hassle, no rush and got the vehicle we wanted at a price we could afford. We worked with Mathieu Ross and he was great to work with! Knowledgeable, helpful and all around great salesmen! We will be back!

Bi
Review №45

Called to see what was in stock for pre owned with the intention of purchasing a good used car, I was pleased with the service I recieved. Not pushy and easy to work with. The part I liked most was during my purchase I was not shuffled around between different rooms and different people. I worked with Gene Hauser and hes the friendliest fella, you have to ask for him! Also I should add that these guys are very decent on giving you the best trade in price for your vehicle!

Fr
Review №46

This is where I have been getting my car fixed for 17 years. They take good care of my daughters cars as well. Honest and fast and reliable

wa
Review №47

Great place to buy a used vehicle. Our salesman Tom was great to work with. Overall a very pleasant experience.

Ju
Review №48

We were very pleased with all the sale staff and loan officers

Br
Review №49

Gary Chesley always does a great job! I have purchased 3 vehicles from him. I would recommend Muscatell Pre-owed to anyone. Thanks again!

Du
Review №50

Awesome dealership and very good prices. Went in to get a quote on a new truck and they beat the competition by a long shot. Tom was very good to work with and made it a breeze buying a brand new truck. Thanks Muscatell

C
Review №51

Muscatells auto has always been good to deal with. My family has bought 4 vehicles from them and with each one they deal fair and give the best deal they can. Would recommend to anyone.

Jo
Review №52

Great staff. Very friendly employees that help you get what you want without feeling pressured to drive away in something on your first visit.

Je
Review №53

So far so good! Very happy with Muscatel today and I want to reward what I view as positive behavior. I called to ask about a repair quote...and they DID IT! They gave me a quote! I go to Muscatel often for my Subaru which is still under warranty but I was calling about another vehicle, feeling frustrated after 2 other shops refused to give me a quote unless I brought it in and they diagnosed it first. As vehicle owners we should not support shops which try to hide behind a lack of transparency to impose higher prices on you. Its NOT OK! So thanks Muscatel for not being jerks!

De
Review №54

Friendly, courteous staff. Tom very knowledgeable about the vehicle I had test drove. I highly recommend Muscatell Super Center for your next vehicle.

bu
Review №55

Bought our vehicle from muscatell. Have had it serviced at muscatell. EVERY TIME the service desk guys are aggravated if you ask questions. I understand being busy or even being behind, but, that is no excuse to be rude to someone who is just picking up there vehicle. Today was the last straw for me. As I walked in to get the keys, the fella held the keys up to hand them to me. He was on the phone, obviously on hold as he was able to converse properly and hold mouthpiece away. When I took my keys, I had a couple questions. Assuming he could answer 2 simple questions (was the oil synthetic or regular and do I owe you) I asked. He hung up the phone and exclaimed that he cant do two things at once. I dont need that. There are plenty of other service places in town.

Da
Review №56

I buy all my cars there. The staff is honest helpful and friendly. Their cars run great and last forever.

ch
Review №57

We purchased a preowned car from these guys worth a significant amount.There was agreed upon work that needed to be done and took multiple attempts to come close to satisfactory.After being promised a new key fob, the salesman was MIA for the last 4 MONTHS. No response to texts or return calls for voicemails left.Still no key.Finally went in in person and was told they never recieved our messages and they were sorry.It seems there were never any issues with our messages prior to buying the car. Go figure.Also was told oil change coupons would be sent out after purchase as a thank you. After asking about them today In person (since we could not get anyone on the phone) we were told by management that they don’t do that.Overall the process was straightforward but we never felt like our business was valued or wanted. Seemed like just a game for them. And the same old run around sub standard car dealers are known for.There are too many dealers in our area to waste our business on ones where you are not valued as long term, repeat customers. Will not buy from Muscatell again.

Ja
Review №58

Would give a negative 5 if I could. Seem to be shady. From sales to service

Ch
Review №59

Arguably the easiest car dealership in the region to work with. Friendly, knowledgeable staff and management team make the car buying experience truly enjoyable!

Ch
Review №60

Salesman could use some work on their people skills.

St
Review №61

The salesman are awesome there I just bought a jeep there.

Ke
Review №62

Everyone at muscatell are very assume people

Ke
Review №63

Alot of cool cars

Ke
Review №64

Tom Muscatel is the best salesperson there.

Jo
Review №65

A ok place to get a pre-owned vehicle.

Re
Review №66

Love this place! The mechanics and service dept staff are awesome!!!

Mi
Review №67

A pleasure to work with, as always.

Je
Review №68

Awesome guys to work with.

ch
Review №69

Great no pressure dealer

Je
Review №70

Very helpful, low pressure.

Er
Review №71

Great selection and service as always!!

An
Review №72

Great price on used tires

Sh
Review №73

Wasnt Helpful getting me in a cheaper car!

Er
Review №74

Good time

ja
Review №75

I hate this place

Ki
Review №76

Friendly

Information
17 Photos
76 Comments
4.4 Rating
  • Address:2951 11th St S, Moorhead, MN 56560, United States
  • Site:http://muscatell.com/
  • Phone:+1 218-477-7000
Categories
  • Car dealer
  • Car accessories store
  • Car detailing service
  • Truck accessories store
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–7:30PM
  • Wednesday:8:30AM–7:30PM
  • Thursday:8:30AM–7:30PM
  • Friday:8:30AM–7:30PM
  • Saturday:8:30AM–6:30PM
  • Sunday:8:30AM–6PM
Offerings
  • Oil change:Yes
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