user
The UPS Store
2119 Riverwalk Dr, Moore, OK 73160, United States
Appearance
The UPS Store
Comments
St
Review №1

If you have UPS on your sign you should take a UPS number. Instead they tell you that you will have to go online and fill everything out and make your own label. So now I have to goto the UPS hub and they are only open limited hours. I will be switching to FEDEX from now on. FEDEX/Kinkos has no problem taking a shippers number.

Sh
Review №2

Very friendly and fast-paced, which keeps the line moving, getting you out the door quickly. It’s pretty hot inside is the only downside.

Th
Review №3

Went to UPS last Thursday to ship my package and i gotta admit, they offer the best services i have seen. The lady at the checking counter was amazing. her name is Julia if i remember it right. She was so polite, helpful and i loved her smile. 10/10 i recommend this place to everyone. 5 stars service.

Ed
Review №4

Best ups store I’ve ever visit.Thanks to little guy .

ke
Review №5

Problem getting a Package delivered. UPS sent it back to me. Saying incomplete address. But they shipped it half way across the country to the town but shipped it back . I know it was a good address because I Shipped to address before. So I go to Moore ok UPS shipping store and talked to three different people and they wanted me to pay again to ship the package again after admitting it should have been delivered the first time. I was getting quite irritated after the 3rd person. Finally after getting angry, they gave me a number to call. Called and got it straighten out in 5 min and my money refunded . These people at the Moore store Obviously Its not trained to help the customer fix a problem. They are there to take your money. Was reminded by them they are just a franchise.. Their franchise just cost UPS several thousands of dollars from me. I Well be going to fedex from now on

Li
Review №6

I went to UPS this last Sunday to mail off two large containers of cookies and candies to my Air Force nephews – one in Colorado and one in DC. Ronnie was on duty and assured me he would take care of getting them there safely. Both packages arrived Wednesday with not one cookie broken!!Being retired military myself the importance of receiving a package of cookies which are not crumbs is high on my list. Outstanding job Ronnie!

Sk
Review №7

I’ve used them a few times. The last couple of times they were very confusing with how fast they were rushing through the process to ship, and it was very expensive. This last time I told them I didn’t need it fast or anything special just the basic shipping. It came out to $42 for about a pound package less than the size of a piece of paper. I questioned and said how expensive that seemed. They said it was because it’s still close to holidays (5 January). Then I went home and did an estimate for 2lb package to the same place and the UPS ground rate was $12. The 2 day air rate was the $38+ rate they charged me. Beware that your best interests aren’t on their mind. You may pay too much and they will explain it away.

Jo
Review №8

My wife has repeatedly gotten poor service from and older Caucasian man. He is condescending and rude. Everyone else there is pretty darn great but he really bring the store down and should seek other employment.

Gi
Review №9

Best customer service thanks ranj

Ro
Review №10

Very knowledgeable and friendly staff

Be
Review №11

I always take stuff her to get packed to ship. They are super nice and friendly and do a great job of packaging up fragile things. I had a large picture sent to Europe and it arrived in perfect shape, among other items they have packaged for me. Highly recommended!

Ma
Review №12

Love this store. Everyone is so friendly. The employees are efficient and effective. Always eager to help.

ju
Review №13

Every time I go in this store, they are so helpful and respectful. Also, they know their stuff wonderfully. I always say this is the place I go for easy answers cause they always have them. Love this store!

su
Review №14

Ranjit was amazing 10/10 customer service, very friendly one of my favorite people in the store !! should definitely give him a raise ✨❤️

Kr
Review №15

Every once in awhile you come across someone in the customer service business that goes above and beyond. The 2 men who helped me today with my amazon returns were amazing. They took the time to call me on my cell phone after I had already left the store to tell me that I only had 1 tracking number and I wouldn’t get reimbursed if we didn’t figure it out. So- I went back in there and they helped me pull up the labels on my phone. Thank you so much. God bless you!

Je
Review №16

I really liked this location. Its sorta hidden but in a very quaint location. The associates were friendly and was able to help me with my transaction. There was no wait and I suspect it was because I was there during and off time. The UPS Store also offers notary service so you dont need to go to a bank or tag agency to get something notarized. All in all great location great staff and would definitely recommend to use to mail stuff.

ph
Review №17

What is the point of putting UPSs name in your business name if you do not serve all the functions of UPS. Its like a halfway franchise. If you have a UPS account. They do not recognize it. I do not reccomend this location for any service.

Th
Review №18

I love this store so so much every one is so helpful, I love coming here

re
Review №19

If you are shipping abroad to military and need help packaging, come to them. They did so well job in front of us. Our whole group is giving them 5 star reviews. thank you

Ra
Review №20

This is literally the best USP store of all time! The guys in here are amazing! I get the best service here! I use to hold my UPS packages here then the service was so great that I got a mailbox here. This is way better than getting packages left an apartment office. I was having issues with my apartment office and not that is no longer a problem because I have an address here. Really great people and great service!

In
Review №21

They helped us ship package to our brother abroad in military. Me and my few friends went there to ship package and amazed by brilliant customer service. Very good.

Un
Review №22

Posting this with my friends. Thank you for helping us ship package to our friend abroad.

ja
Review №23

This is my first time reviewing on google, and let me tell you these guys were amazing. It is my second time using this store. The other time they packed and shipped about eight box worth of my sentimental items. All of them made it to my brother safe and secure. They packed it so very well. And today, I ordered 500 cards in the morning (they told me they would do business cards too when i visited them last time) and they had it ready in a couple of hours. I was impressed! Thank you guys for excellent service. i recommend everyone to use this location for packing, shipping and printing requirements. These folks will take care of everything!!

Su
Review №24

Been there with my brother to ship a package to my cousin in the millitary, amazing customer service. Recommended!

ba
Review №25

Our friend abroad will appreciate your help in packaging our gift for our dearest friend who is serving in military

Ir
Review №26

Posting with my friends just coz they were so helpful with packaging our game station

Br
Review №27

Always a great experience! Employees are friendly and always fast pace. I prefer going here because of the convenience of location and speed of service. They are quicker than any other place I have been so far and I do a lot of shipping.

Ro
Review №28

We are their regular customers. We always get our presentation comb bound with blank cover and dark-hard back cover. for 20-25 copies (10 pages each) they give us handsome deals everytime. Recently they started spiral binding too and just too have so many options is so much better. There guys do their job lightening quick as compared to other stores we had been in the past. 100% service. Quality and Time efficient. We recommend other printing for their business to use this store. These guys take care of you really well.

mi
Review №29

Brilliant customer service from the gentlemen on the counter. Recommended!

Ad
Review №30

Ranish is always on it. Always. Incredible customer support from him and his team there.

Hu
Review №31

By far and away the best UPS store in the area. I bring my business from Norman because they’re that great.

Em
Review №32

Great print station. Very helpful. Speedy customer service. Folks are very helpful. Highly recommended. Guys do awesome job. 👏🏽👏🏽

co
Review №33

The gentleman on front helped me print 287 pages off my phone and mail to chicago in a day. Very reliable, quick, efficient. They even put a plastic bag around my prints to protect from possible rain damage. They go above and beyond to help customer with their jobs. Highly recommended.

Te
Review №34

Went in to get a couple cards laminated. I called first to make sure that they did this here and the gentleman was very friendly and helpful. So I went in and only waited a couple of minutes for them to help the person there before me and they got right on my cards. They did a great job, were friendly, quick, and made the experience a great one. Will go back for my shipping or office needs.

A
Review №35

I was grossly overcharged at this store. I shipped a package in October and was charged $86.00, not even overnight shipping. I had to ship the same exact shipment today, and I used a Staples UPS drop and ship, and I only paid $13.00. Buyer, beware.

Tr
Review №36

Great service, great location! Dev is very welcoming and kind. He is thorough and efficient while also being easy to talk with. Great experience every time!

As
Review №37

We do our business here for Garden Ponds Unlimited and their printing prices are reasonable. They are fast and efficient.Will do our business here from now on.They did more work for us - so i decided to change my review to 5 stars. They are absolutely amazing and very per-sable.

DJ
Review №38

Nice store friendly people, always willing to help. I have a mail box there and I never get to use my key. As soon as I walk in they grab my mail for me. Such good friendly service.

ja
Review №39

Stop for amazon returns but able to do email & print doc,notarized,and overnight to my attorney done within a couple minutes make a easy day,great services!!anything need will be back.

Ka
Review №40

I came in to get a copy and send a fax and I was treated with so much kindness it was a real delight.,with all that is happening. And safety was practiced 💜

Li
Review №41

Thank you ranz

So
Review №42

We do a lot of shipping using UPS and it is more convenient for us to drop off our packages at the Moore location. We sometime do utilize their print service because of the great rates. The two gentleman is always helpful and seem to enjoy their job.

Jo
Review №43

I have been using them for all my print services. They made banner for football team i coach, they made business cards for me. I do like 1000 color copies every month or so and they give me the best deal in market. I spend 60% less on their store than their competitors.

B.
Review №44

I had an Amazon return to send out, 2 large boxes, and Dev was such an AMAZING help!!!!!! He helped me out tremendously! Fantastic customer service!

du
Review №45

Great service at affordable cost. They went extra miles to help me print, notarize and ship. helpful and constantly smiling employees. bravo! keep up the good work.

MD
Review №46

Good job on packaging. thank you

A.
Review №47

I had a massive amount of things to print and fax and the team stepped up to make it as painless as possible and even offered a discount for enormous stack of papers. Also got to use their convenient shredding service for all those extra pages I didnt need.

Ri
Review №48

Absolute BEST in the business! Friendly service, speedy service, and take pride in what they do. These guys help me run my business remotely and are always quick to help me out when in need. Will be a customer for life.

ba
Review №49

Thank you for helping us ship package

Mi
Review №50

Josh and the other guys have always been amazing help every time I come in. Definitely recommend coming to this location, very friendly! Thanks guys!

Er
Review №51

Been to ups store in okc yesterday and today to this one. Great customer service. I think ups in general is outstanding for customer service. Great job fellas!

Ja
Review №52

Super helpful, fantastic customer service, quick and full of knowledge covering all ups elements.

Jo
Review №53

Great customer service. Dev, the gentleman behind the desk went above and beyond to help me get my package delivered. This will be my go to ups store for all future shipping.

DV
Review №54

Ups store is great company, they always text me when packages are here!!

Ta
Review №55

Super helpful and friendly people here! I pass another store just to come here because they are so much nicer. They definitely brighten my day.

Ma
Review №56

Dev is the man! Dev got me out of a jam. First class guys. I highly recommend

Id
Review №57

Ranjit is the shizzzznit

En
Review №58

I did double sided 36X24 poster print with lamination from this store for my grandparents anniversary with the picture of sky when they were born. Turned out amazing. They got it done in 1 day.

Er
Review №59

They offered me huge discount on my print job. Very efficient service. gentlemen on front are just awesome.

De
Review №60

They help me print stuff out of my phone. Great people. Excellent service

Ma
Review №61

These guys were amazing. It is my first time using this store. Highly recommend

kr
Review №62

I really cantt say enough good things about this palce! They always do really good work and so polite with all,as well as a quick turn-around.

Pa
Review №63

Great service!! We ships packages and they have always been helpful.

Ge
Review №64

These guys are fantastic. we did 16000 eddms for 73170 zipcodes and they were helpful with everything printing and postage. recommended

RY
Review №65

The associate on the front was super helpful. Helped me made my 5X6 post cards. Recommended

Ja
Review №66

Always friendly, professional service. These guys always go above and beyond. Even after I changed my address and had trouble getting my mail at the new address, they would keep my mail that wasnt forwarded like it was supposed to be and call me when it came in. Cant say enough good things about this store!!

Th
Review №67

Excellent service from Dev he helped me out tremendously. 😀

Si
Review №68

What great service. Love the owner. Very sweet.

Ch
Review №69

Great place the very professional very quick service Dev is very professional.

Ja
Review №70

Ranish is a model employee. He went above and beyond to make sure my shipping needs were met. This day and age it’s hard to find people willing to work so hard. It is appreciated.

Ch
Review №71

Very nice people

De
Review №72

Only place to ship! I drive from Choctaw to go to this UPS store because the staff is that awesome. I ship from here very often with no complaints. The one time that a shipment had an issue the staff took care of the claim and I was reimbursed, HASSLE-FREE! Cant recommend enough.

Er
Review №73

Guys are great down here. Open on time even in crazy snow. Cheers!!

Bi
Review №74

When I ship UPS, I drive to this location instead of the store in Norman. the staff is courteous, efficient and friendly enough as well. Ive never been given the hard sell to purchase crushproof shipping boxes, or unnecessary insurance.I ship only a couple of times a year and they have been my go-to UPS store for eight, maybe 10 years. Good staff, good people here.

Le
Review №75

Printed a canvas picture from my phone. I thought it would bring down the resolution because you know how the phone zoom ins create pixelated images but they printed 30 by 30 canvas for me and the resolution was too good. And for the same price it was all stretched and mounted on a woodden frame. I mean that was the best gift for my anniversary to my wife. I didnt even have to purchase extra frame or mount. And they got it done in a day. Good job. Will be back for more in future

Ro
Review №76

Very friendly clerk. I just had an amazon drop off package about 20 pounds and it was not taped well. I was worried if they would not accept my package because amazon policy requires me to seal the package. Anyway, the gentleman on the counter explained it was not safe but he could tape it up for a dollar. It was a 70 dollar worth item and i am glad he taped it up with big fat tape gun. I had my two refunds cancelled earlier just because it was not sealed properly and they said they lost the package. God bless this gentleman

Ti
Review №77

Absolutely hands down the best UPS store I have ever been into, they are all so helpful, great customer service, just an all around great place !!!

Lu
Review №78

All cloth that was big for suitcase we bring to them and they ship to california. we stay here for a week for vacation and they give good rate than other place.

Ta
Review №79

Best UPS store in Oklahoma by huge margin! You guys rock

Ri
Review №80

UPS Store in Moore continues to provide an outstanding service for all my postal/parcel needs. Special appreciation to Dev and the UPS Staff in Moore, OK.

Al
Review №81

The ups in Moore is so great they helped me out so much they helped me pack and down size my package at the last minute they were kind and helpful I will come back and visit amazing customer service as well as going above and beyond for their customers Jacob was amazingly kind helpful as well as his helpful staff I appreciate you all so much and you can expect my business long term small business owners appreciate great people like you all thanks again

Pa
Review №82

Used this store for years and have no complaints, let them know what you need and theyll take care of you.

Br
Review №83

Staff was nice, but didnt unlock their doors until 9:08am.... I just appreciate people being on time for work.

Sa
Review №84

Great customer service

Ru
Review №85

Great staff! Very helpful. Im rarely ever in and out of a postal place. This location is great!

be
Review №86

THE STAFF IS VERY HELPFUL. I LOVE THE TWO GIRLS THAT WORK THERE . THEY ALWAYS GO OUT OF THERE WAY TO HELP ME. THE PRINTING AND FAX SERVICE IS THE CHEAPEST I COULD FIND. I USED TO GO TO KINKOS BUT THIS STORE IS MUCH CHEAPER. WHILE I WAS THERE SHIPPING A BOX THERE WAS A MAN BEING A JERK TO THE STAFF BUT THEY KEPT THERE COOL . WHAT A WONDERFUL STORE. I WILL BE BACK

Jo
Review №87

Fast and easy service, and the staff is super friendly and helpful.

ra
Review №88

Great print shop,great quality and reasonable price,highly recommended!

He
Review №89

These guys go up and beyond to leave no stones unturned in helping customers with printing needs. We print our menus here and they prepare them in time.

ha
Review №90

Printed some brochures and flyers here,they looked really beautiful and were extremely reasonable priced,fast and friendly service with great price,I won’t go anywhere else in town .

je
Review №91

Great customer service!

Ha
Review №92

Great service, guys are really helpful,affordable price, love this place

Ja
Review №93

Where do I start, I first met josh and then I met dev and ranish. The owner of the shop should be very proud of these guys. They took care of my sister Annah’s extra large shipments, most of which had to be individually wrapped - a total of 12 shipments going to Alabama. We were impressed by their professionalism, by their kindness and just down to earth attitude. They were not shocked and were kind enough to patiently help us. I would ask anyone shipping ups in OKC area to use this site in 2119 riverwalk drive.

Ro
Review №94

Very friendly staff, I will definitely come back to do business with them again.

Je
Review №95

Greatest guys around!!!! There very helpfull, and know the stuff!!

De
Review №96

Great CSR every single time!

Da
Review №97

Almost $3 to print a shipping label that was prepaid for! FedEx is FREE to print shipping labels!

St
Review №98

Great customer service for millennials!!!’ I was very pleased and will come back!!!

Ca
Review №99

CBI Wire Rope Division...….Service is Great at this location and the employees are very helpful with shipping our many boxes

Ma
Review №100

I have never experienced such a bad customer experience in my life.Go to FedEx!

Information
12 Photos
100 Comments
4.6 Rating
  • Address:2119 Riverwalk Dr, Moore, OK 73160, United States
  • Site:https://locations.theupsstore.com/ok/moore/2119-riverwalk-dr?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 405-735-2500
Categories
  • Shipping and mailing service
  • Business center
  • Freight forwarding service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:Closed
  • Tuesday:9AM–4PM
  • Wednesday:Closed
  • Thursday:8AM–6:30PM
  • Friday:8AM–6:30PM
  • Saturday:8AM–6:30PM
  • Sunday:8AM–6:30PM
Similar organizations