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CubeSmart Self Storage
820 NW 27th St, Moore, OK 73160, United States
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CubeSmart Self Storage
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Review №1

We moved here from Dallas last year and have had our stuff stored here at Cube Smart since then. The staff is super friendly and helpful. Back in February when we had record snowfall we went to get our extra blankets out of our unit and it was snowed in. The employee on duty offered to help shovel the 3+ feet of snow from in front of our unit so we could access it. We told her it wasnt necessary but appreciated the offer.Ive also never had a worry about the safety of our stuff being stored here. Ive used other companies previously and always worried that Id come back to an empty unit. Cube Smart is very secure!The access hours are great, too! 6 am to 10 pm! Im always able to get to my stuff when I need it.:-)

Je
Review №2

They are wonderful and very welcoming! Hospitality and customer service outstanding. Prices are great too!!

Ti
Review №3

We never had a problem. So we cant complain

Va
Review №4

Do not use. I had my climate controlled storage broke in to and they stole so much. The way I found out is my key wouldn’t work one day. The lock was damaged but the thief’s put it back on. So it make me think they had a master key of some sort but we’re kind enough to put the lock back on. We had to drill out the lock and replace it. Come to find out that there have been several break in over the past month. Nobody notified renters. The front office worker acted like he has never heard about it. But it made it to the news on KOCO channel 5. I know crime happens but this is ridiculous that you pay for security and nobody notified anyone of the crimes. Don’t rent here!

Al
Review №5

Keith was very cool and has great customer soft skills. Very nice man and really well kept storage spaces. Great deals! Very satisfied :)

Of
Review №6

These people here are quick and easy! Got it within 30 minutes! Keith is quick at what he does, he’ll get ya in no time!

Jo
Review №7

Office staff friendly. Well maintained facility. Ease of access in / out of storage units.

Le
Review №8

Great place! I went with a friend to CubeSmart and they were very friendly and had great prices! If I didnt live so far away Id move my storage to their place. Great storage and great people!

Ro
Review №9

We had things in storage here for about a year and a half while we were out of country. Came back to about $20k worth of items missing out of our unit. When we contacted CubeSmart they stated that they have been having issues in our building but never contacted us to warn us about these issues.While moving our remaining items out, there were numerous people hanging around inside the facility that looked like they actually lived there.I highly recommend that you DO NOT rent a unit here.

Mi
Review №10

Great staff! Love the not so expensive unitsAnd the security! Def will be backOnly place I rent storages from

Br
Review №11

The A1 customer service was outstanding. I was in and out with no problem. I felt truly comfortable during my rental process and I would recommend cubesmart to my friends and family because I was thoroughly satisfied. Roll Tide!!!!

Ru
Review №12

Have had a unit here for 3 years and have been happy. Good people to work with helpful and friendly

Je
Review №13

We had spent majority of our day looking for storage units. We initially called CubeSmart first, but wanted to check around. Eventually we decide to go back to them. We were saddened to hear the unit we initially were interested in had been rented out. However, Jo (Williams) informed us there was another unit available that was bigger than we were initially looking for and still within our price range! She was suuuper friendly and extremely helpful during the whole process! The grounds looked very well kept and she made sure all questions and concerns were provided before we left. The whole process took no more than 15 minutes for me and my whole family!

Ke
Review №14

Cube smart has been charging my husband double every month and adding on late fees and auction threat letters that is $150 on top of everything. He pays on line example: 3-25-2021/4-25-2021 he paid $3 hundred and something on 3-25 for the months of 3-25-2021/4-25-2021. It is now 4-25-2021 and they are sending the auction threat letter and just said on the phone if it aint paid by Friday they are adding another $110. On it. They have been nothing but gold digging rude bunch of people that says the opposite of what the people say online. All of this money for an $18 a month storage. I dont recommend this place unless you have money to throw away.

Am
Review №15

The office staff is so nice and friendly. The facility is clean and safe. The online process is very easy.

De
Review №16

A wonderful staff very knowledgeable and friendly a great help during this transition thank you.

Ka
Review №17

Amazing staff! And super clean and friendly. Highly recommend them

Pa
Review №18

Keith was absolutely wonderful! Definitely recommend doing business here! Super affordable

Ro
Review №19

Very clean and well lit. The ladies in the office made the renting experience quick and easy. They are very nice and explained everything well. Our unit is clean and much larger than we expected, especially for the price. The location is convenient to I-35 and Shields and is halfway between Norman and NW Oklahoma City, which works for our needs. Be sure to note that the locks are different here. They are cylinder locks, not the traditional padlocks or circle locks. Honestly, it was a little weird at first, but it actually seems way more secure when I thought about it. Highly recommended.

Je
Review №20

He was the most amazing person I have ever had the pleasure to deal with. She was funny and explained everything perfectly

Br
Review №21

Love this place! Kieth and Joe are always there to help! Thanks for a great place to store our stuff!!

Ma
Review №22

Awesome customer service! With so many options I am glad I chose to use them for storage. Super helpful and informative!

Ti
Review №23

Keith and Jennifer are the best and always so helpful!!👍🏾👍🏾👍🏾

si
Review №24

Best service I’ve had by far! Keith was the biggest help and absolutely wonderful! Highly suggest!!!!

Wh
Review №25

They have been very good to us!!!

Gr
Review №26

Great spot... Helpful employees... Great prices!

Sh
Review №27

Joe and Keith are very nice people, and have been very helpful to me.Sincerely Jim Gallups

Su
Review №28

AMAZING. HIGHLY RECOMMEND JO AND KEITH WERE THE BEST IVE EXPERIENCED IN MANY YEARS OF RENTING STORAGE UNITS !!

Tr
Review №29

Keith was super helpful in getting us set up with our new unit! Out of all the places we looked at, this was the biggest size for what we need at a good price!

Br
Review №30

Very easy process to get started and prices are good within budget so I loved that.

Je
Review №31

I just moved here from California and was looking for somewhere to store my stuff until I get a place. I went all over Moore looking for a storage. I ended up at the Cube Smart self storage because it is right down the street from my moms house. When I went in there I was just “shopping around” for storage prices. The girl working the front desk was welcoming! She offered me multiple options of storages and also offered me two different sales they were offering. She took me out to see the space on the golf cart and I was sold. She was personable and connected with me on professional and personal levels. She introduced herself as Jo and told me to let her know if I wanted to rent a storage. No pressure! I rented it that day! Great customer service great availability and access to my storage every day and multiple times a day if I want too. I would recommend this place to all my friends and family.

Jo
Review №32

I currently have a unit at cubesmart in moore and honestly I can say they are by far the BEST storage facility in the area. KEITH AND JOE are excellent at their jobs, super friendly and didnt give me no hassle whatsoever. THANK YOU CUBESMART!! keep up the good work.

Ra
Review №33

My roommates and I are temporarily homeless and needed a storage unit for our things. We originally reserved a 5x10’ but quickly realized we needed to size up. The ladies working there immediately drove us around to find a bigger unit that was open and simply gave it to us for the same price as the smaller unit for the first month! They were very accommodating and helpful! The facility feels secure and all my belongings feel safe. Highly recommend!

Pa
Review №34

Jo is terrific! She gives exceptional service with a great memory that makes for a personal touch.

Da
Review №35

My Aunt was robbed and treated as she did wrong. Bad security or just none at all

Ga
Review №36

They have been extremely supportive during this past year. So glad I found them!

Is
Review №37

This place was so fantastic and helpful! We were displaced from our home due to leasing difficulties, and they helped get us set up with a unit the same day we needed it. They were kind, understanding, helpful, efficient, and over-all fantastic. I would recommend this place to anyone!

Em
Review №38

Jeff Williams was an awesome salesperson and was very helpful with explaining unit sizes and costs.

Ka
Review №39

Stopped by for boxes. Extremely nice and helpful employee. She even helped me get the wardrobe box in my small car and helped unhook the carseat to get the boxes in. Great prices on boxes too!

Ch
Review №40

Great experience at the cube smart self storage! The lady at the front desk was really nice and welcoming! Showed me the space, gave me all the necessary instructions needed. Space was clean and intact. Overall great experience!

Ra
Review №41

Absolutely love Leanne! She’s so helpful and answered all of my questions when I was looking for a storage place. She goes above and beyond and I highly recommend to anyone needing a place to store their items.

Ge
Review №42

My daughter used cube smart, storing things from OU. We were very satisfied. The office was closing and a woman, just slightly after hours, went back inside to get her cube information. We will definitely use them again next year!

Ki
Review №43

The people were very helpful and friendly. I recommend using them.

Je
Review №44

Keith did awesome job.

Ch
Review №45

The ladies in the office are so great to work with. Very helpful and this place has amazing prices. We have stored with them since 2017 and I dont plan on leaving anytime soon!

lu
Review №46

Both ladies were fantastic. They made sure I got exactly the unit I needed efficiently and for a good price

Ta
Review №47

Prior to coming to CubeSmart i had the worst time trying to find a good storage unit… after going to 2 other storage companies I was so stressed! I had one lady who told me I would have to wait until after her lunch was finished and then I have a another man who told me that the unit that he worked for had been broken into over four times… After meeting Jo And speaking to her about CubeSmart’s security and safety measuresThere was no doubt in my mind that CubeSmart was for me… Jo had great customer service And definitely made me feel like I made the right choice!

An
Review №48

This is really the best storage place in town. I’ve seen quite a few, but this one takes the cake. Those managers are the nicest people ever. They are always smiling and helpful. The customer service is fantastic. Prices are great, it’s very clean and secure. I’m glad I made the choice to go with CubeSmart.

Mi
Review №49

Always open when needed. There was always a customer service representative available when I needed their assistance with my gate code. I will definitely recommend them to my friends and family.

Ta
Review №50

JO is absolutely amazing… She was very kind and you could tell she was Was knowledged about her work and ready to help!!!❤️❤️❤️

Ju
Review №51

Helpful and friendly office staff. Temperature controlled units available all decently priced. Great gate access hours. 🙂

Da
Review №52

Jo and Leanne were awesome! Great customer service. Great location with climate control units.

Do
Review №53

Awesome storage facility! When the unit I first got was too small Leanne was able to help me transfer to a bigger unit with no hassle.

Je
Review №54

Just had storage unit broke into there is no security

Sa
Review №55

Leane did a great job explaining everything to me and taking the time to show me the different sized units they had available.

An
Review №56

All around a great place. Great prices! The units are nice and clean. Every staff member has been very friendly and helpful. Highly recommend.

Wa
Review №57

Yesterday the great ladies at CubeSmart provided professionalism, quality products and amazing value. Thank you so much for coming through in our time of need.

Ma
Review №58

These people are lovely and very helpful! They help you find the cheapest and best deals around! Very accommodating and Jo was absolutely fantastic and so incredibly pleasant! Thank you CubeSmart and Jo for making this storage easy and cheap!!

De
Review №59

Exceptional. The manager really took the time out to make me feel welcome. Showed me around until I was happy. Very clean, no trash anywhere on the lot. The storage locker was clean. I’m happy that there is security cameras. Overall I’m very happy and would recommend. Thanks.

Fr
Review №60

Understanding staff when situation has a change

Cr
Review №61

The lady working yesterday was very nice she really helped us out alot we were low on money and my friend had to be out of her place she got us the best price and worked with us..I really recommended this place .

Ja
Review №62

Break ins all the time

Be
Review №63

Location & the staff that run the place.

Am
Review №64

Kandis did such an amazing job. This place is very affordable and I love the convenience and staff. I love the fact that it’s climate controlled as well. She was super friendly did a super great job for us. Very impressed, with it all.

Lo
Review №65

I recently moved to this area, and I reserved a few units for my stuff until I find a home. Everyone was friendly and helpful from the get go, and helped make a stressful situation easier. They helped set up auto pay and didnt try to up-sell, even advising my current insurance could cover me, which saved a bit of much needed money. Thank you very much!

Ch
Review №66

Cubesmart storage on NW 27th in Moore has had a number of break-ins of units. I have lost $10,000 of merchandise I was storing to open a business. Over 20 units have been broken into and the company in the last month. As I was filling out my police report we found 3 more that had been broken the same time period just by checking units with no locks. The lack of patrolling and security is ridiculous. In the past 2 months every time I went there, there was only one person in the office. They said they were having staffing issues and still have no management for the location. Cubesmart has done nothing to assure my remaining 3 units are safe. Several times I have gone up and the gate was wide open and there is only one person at the front desk. A family member and I went there today to show video of the shotty management and security. While there we talked to another person who had her mothers jewelry stolen also complaining about the management and security. It has gotten so bad people are putting up notes saying Everything of value has been stolen by thieves no use breaking in on their units. Cubesmart will not let us speak to the district manager and has said they are looking into putting more cameras in but cannot change door codes. I am seeking legal recourse but Im already out so much money and me and the other owners of the units should probably contact the news.

Kr
Review №67

The girls were so helpful, knowledgeable and professional! My new unit is clean and ready to use! The process couldnt have been easier, and the price is definitely affordable! Thank you so much!

He
Review №68

Jo and Leane were so friendly and helped accommodate my storage needs!

A
Review №69

They were very helpful in accommodating my storage needs when I was in a time crunch.

Cr
Review №70

Easy no hassle storage unit and nice climate control buildings!

an
Review №71

Great service from the first phone call. spoke with LeeAnn. when I arrived and filled out.paperwork with Jo. very ice building. clean and well.maintained .

Br
Review №72

Joe was great! She was very patient and kind with me and my move from out of state. She was knowledgeable and helpful. We are very satisfied with our move in and the location!

Na
Review №73

I loved this place me andy wife are using it for moving . And they are very decently priced

Ed
Review №74

I never leave a review, but this time it was worth it. Those girls are very nice. From the moment I walked into the door. I was comfortable with them. I am very glad I decided to walk into those doors. The prices are great, the place is very clean. All in all, it was a great experience.

Ro
Review №75

Very clean. We really enjoyed talking Leanne?So very friendly and informative!

Ch
Review №76

Those two girls are always so happy and very nice and I always feel welcome. That place stays clean. I feel like my belongings are very secure. The prices are the best around. I have no complaints.

Da
Review №77

Kandis is really great. She goes out of her way to make me feel comfortable. I told her my light bulb needed to be changed. She said she didn’t have any available but would go buy some and the next time I stopped by to let her go in and change it. I came back to make my payment a few weeks later and she told me she had the light bulbs and was ready when I was. I didn’t even think she would remember me, but she did. That’s what I call customer service. That was only my second time ever being there. The place is clean too and seems real safe.

Ky
Review №78

Freaking love this place! They really work with you when you need it. Candice always makes me laugh. Joe is always smiling. Its super chill. No problems ever.

Em
Review №79

Great service for both setup and for leaving. No issues at all.

Ar
Review №80

Great storage location and good hours to access the unit.

A.
Review №81

I had a great experience at cube smart. Especially dealing with leanne! She is so amazing

Sh
Review №82

Kansas is always so nice. She told me she can win a contest if i do this she needs to win. She is so nice. I see her our there working hard all the time doing stuff cleaning up real good and always smiling and waving so I figure this is me smiling and waving back

Ni
Review №83

Recently rented a 10x10 after a terrible experience at public storage. The place is well lit and seems very safe with cameras everywhere. They even offer a referral bonus so Ill be sure to tell all my friends as my family. The only issue was with the gate code but the young girl named Jolisa I believe was so nice and fast in getting it resolved. Thats the kind of service that people deserve and create a loyal customer base. I look forward to many happy years here knowing my valuables are safe and sound and dealing with the wonderful staff.

Mi
Review №84

Jo, the office manager was exceptional. Amazing at her job. Glad to have my belongings safe with CubeSmart.

Re
Review №85

Jo was nice & helpful which made it easy & a quick process with nice units!! Would definitely recommend!!

Ch
Review №86

Kandis the general manager explained everything clearly and thoroughly was friendly and extremely helpful.. Place was clean well kept. And close to my home.

Da
Review №87

Great place to store your stuff! Talk to Jo shell take care of you ☺️

Ti
Review №88

I meant to do this last week but got side tracked. I walked out of that place like WOWWW because I just didn’t expect that. I had a great laugh with the manager (Candace I think) Even though I wanted her to race me around in the golf cart and she wouldn’t but that’s okay. She was still cool. The place was super clean. All in all it was a great experience and I’m so glad I chose them.

Mi
Review №89

We have had our things stored here for almost 2 Years now. Gated and cameras everywhere for your security. Clean and rodent free. The management (Lottie & Don) are very pleasant to do business with. Highly recommended :)

Ja
Review №90

Very clean, amazing customer service ! Thanks chick!

Me
Review №91

Amazing. I was expecting to wait a long time, I didn’t. I was expecting to deal with uppity business people, I didn’t. I was expecting a ton of hidden charges, there wasn’t. The manager that day was very friendly. The atmosphere was professional, yet comfortable. I would give more stars if possible. Thanks Cubesmart!

Th
Review №92

Great staff and manager ! I made reservation from out of state, manager called and welcomed me 2 hours later! Very clean and secure! I highly recommend this store1

Rh
Review №93

Leanne is such a pleasure to work with. 10/10 would recommend.

De
Review №94

They always sweet with me. Its clean and safe and them girls are nice. I would give a few hundred stars if I could.

We
Review №95

This place is AAAHHMAZING!!! Jo worked so hard to help us with exactly what we needed!!!😍😍😍

Da
Review №96

Keith is the best

ma
Review №97

The ones that work the location are great!

Ca
Review №98

Manager Jo and General Manager Kandis were exceptional. We were in a bind over finding the right storage unit solution for facilitating the growth of our landscape design business and they made the reservation, search, and onboarding process completely painless. I would highly recommend renting from this establishment for top tier storage services.

ro
Review №99

Joy was wonder and sweet!! And she showed me my storage unit and was very delightful to me in my time of need!! Thanks cubesmart!!!😍😍

Pe
Review №100

I am so glad that Cubesmart took over that place. The other people were shady. Yesterday Kandice stopped what she was doing to talk to me like she was my best friend. I told her I was thinking about opening a business and she was telling me about how the storage business works with the auctions. I had a lot of questions and she had all the answers. I wanted to do construction but now Im thinking about buying auctioned storage units. She told me I take the chance of losing money and to be careful and just look at the pictures really well before I buy. I like that she told me about the risk too. Like she wasnt just trying to get me to buy stuff, she was really trying to help me. It is hard to find people who really care these days so that makes me want to stick around. She even told me if I would take my stuff out of the two smaller units I have and move it into a bigger unit then I would save money! I dont feel like moving all that but can you believe it? A business that isnt only worried about taking as much money from you as they can but will give you ideas to save money! I would rate this place a thousand stars if I could but Ill settle for five. Sorry for the long review but honestly I could keep going.