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Fort Thunder Harley-Davidson
500 SW 11th St, Moore, OK 73160, United States
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Fort Thunder Harley-Davidson
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Da
Review №1

Troys expertise with parts and his customer support are outstanding! He worked with me to find great part options and kept me up to date on my orders. I couldnt be happier with the installations of a Bassani 2 into 1 exhaust and the raised handlebars on my Low Rider S. Thank you Troy!

Mo
Review №2

Fort Thunder Harley-Davidson was a life saver for me. After having planned and started my cross-country trip from Texas to New York I ran into a problem right off the rip. One of the pipes I had just got for my motorcycle had cracked and then flew off my bike as I was riding on the highway. Once I pulled over, I got off my bike, checked my pipes and sure enough, my top exhaust pipe was completely gone and the other one had a crack in it too. I then had to decided what I could do. Not wanting to wait longer than I had to, I decided to get on my bike and ride to Fort Thunder Harley-Davidson since it was the closest motorcycle shop to my location. After telling them my story and finding out that my bike was toast, they were more than supportive in helping me find a solution to my problem. I called my fiancée right away to let her know what was going on and as if things were not already exciting enough, she told me that she was pregnant, and we were going to have a baby. Now unsure about purchasing a bike, Noah, one of the sales associates at For Thunder Harley-Davidson, assured me everything would be alright and that they would be able to take care of me. Needless to say, by the time Fort Thunder closed, I had a great deal on a new bike, a new baby, and one hell of a story to tell. To this day the bike I had purchased from Fort Thunder has worked flawlessly and I’ve been very grateful to them and Noah for helping me out. Thank you guys again and I can’t wait to stop on by next time I’m in town!

Ge
Review №3

I gotta say how proud I am to know Joseph Whetstone. Anytime Ive ever had an issue with my road king, hes gone above and beyond to make sure it was fixed. Definitely a man of his word. I wont trust my bike with anyone else there.

S
Review №4

Fort Thunder was the best and easiest experience with buying a motorcycle or any vehicle I have ever had. I first talked to Kevin about the bike I was looking at prior to driving an hour and a half to see it in person. Kevin was spot on about the condition and price. My first impression of Fort Thunder was how everyone greeted you as you walked in. The second was how clean and well laid out the dealership was. After showing me the bike, Kevin gave me a tour of everything and introduced me to everyone from service to parts to clothing. Tammy in parts and accessories was the most knowledgeable person I have ever talked to about motorcycles. She wanted to look and talk about the bike I purchased, showing me everything. She never tried to sell me anything, she thought me about my bike. Kevin introduced me to the managers that never pushed me or Kevin for a sale. Finance started out not having a payment I wanted but within minutes made the payment I wanted to be at happen. When I done, the entire staff of Fort Thunder took part in ringing the bell and congratulated me on my purchase. My bike was not ready to ride home but I knew that right off the bat. Kevin told me that the would deliver the bike to my house as soon as it was completed. Fort Thunder is an hour and a half away.Great experience

Ch
Review №5

The staff at Fort Thunder was Amazing. From sales to parts and service, it was amazing to see everyone work together, to take care of customers. My son just bought his first Harley, and it was awesome to see how, professional and personal his experience was. I highly recommend Fort Thunder!!!!

Bo
Review №6

Only on website, but I LOVE this store! Had a jacket that was sold out here in Oklahoma and they delivered CRAZY fast!!!! If I ever need anymore Harley, Ill shop here!!! Awesome

Ri
Review №7

Bought my 2012 fully loaded Pearl white heritage softail (Moore,Oklahoma)I was very impressed with not only the inventory, but the professional staff, and customer service as well! When they say “Welcome to the Family”,They are sincere about it!I highly recommend this location to anyone who is interested in a new or used bike!If you get the extra time, make a trip to Moore,Oklahoma off of the West side of I-35and check out their inventory. You‘lol be glad you did!!!!

Se
Review №8

The whole experience went great. Ryan was very knowledgeable and had a answer to everything I had asked. Big thanks to you Ryan as we came in a companion and you sold us the idea of getting one!

Br
Review №9

Everyone here is super cool and super friendly. I just bought an older HD, and the service guy (I think his name was Brandon) was super cool about checking it out and letting me know what upgrades would be good for it and giving me some more info on my bike. If you are looking to get a bike, talk to the sales staff and they can find what youre looking for. They did find an anniversary bike for me, one that I had been looking for, but I really liked the one I just bought, but great selection of bikes to choose from and again, everyone there is super cool. Thanks!

si
Review №10

Ryan is the best salesman. Hes friendly and very knowledgeable. He answered all my questions. I have purchased many motorcycles from other dealerships. Fort Thunder gives the best trade in value and their service department is exceptional. Looking for a Harley? Ask for Ryan and go to Fort Thunder in Moore, OK. I drove 2 hours to do business with them. It was worth it.

Du
Review №11

Ryan was AMAZING!! We had stopped at another “dealership” and they had the worst attitudes so we decided to run by Fort Thunder. Ryan greeted us at the door and had so much energy and love for the bikes. He checked with us every 5 minutes and made sure we left with exactly what we wanted! Every person we encountered had the best personality! We will definitely be a returning customer!! Can’t thank Ryan enough!!

Ji
Review №12

I recently purchased a 2021 Ultra Snake Venom. Nick and the entire staff were a pleasure to work with and the entire Trade-in and purchase process were seamless. Nick was extremely knowledgeable and his salesmanship was impeccable.

St
Review №13

Just passing through, but always chip hunting. Stopped at The Fort and was amazed by the inventory of bikes, motor-clothes and original H-D labeled chrome! I rode from Kansas City, MO, (approx. 500 mi.), and Ill do it again. Great trip! My trip was educational, and filled with beautiful country-sides!

Au
Review №14

Best sales experience I’ve ever had! I’ve shopped with a bunch of harley shops and fort thunder is by far the best there is. Nik is very knowledgeable and if you want to buy a bike from a guy who loves to ride, build, and customize bikes he’s your guy. The finance team can make your dreams come true despite being credit challenged. All around a phenomenal team that I would recommend to any one

Pa
Review №15

Brandy is truly outstanding! She is very knowledgeable and helpful! Best customer service I have experienced anywhere. Im the same distance from all 3 Harley Dealerships in the area. I choose Fort Thunder for my parts because Brandy is there.

Da
Review №16

Great experience buying my 1st harley a 2006 softail

Wi
Review №17

Was an excellent atmosphere and Nick was right there from the moment I walked through the door ready to help and when I said I was just passing through he answered all my questions about the dealership showed some awesome bikes they had in stock. His professionalism is the best I’ve seen of any Harley-Davidson associate. Highly recommend checking out Fort Thunder Harley-Davidson!

La
Review №18

These guys have turned if around. I am pleased to have purchased my 2020 Road Glide Special. They have really been a pleasure this time around. And the service Department has been treating me good. Thank you Fort Thunder Harley Davidson.

Sh
Review №19

We just bought our bike today! We loved our experience there. Everyone was so nice and welcoming it was the best experience I’ve had! Our salesman Nikolaus was awesome!!! He made sure everything was taken care of and you could tell he loved his job! If you need a bike I definitely suggest you going to see him!

Bo
Review №20

Having bought several bikes from Ft. Thunder, I purchased a 2012 Soft Tail Deluxe for my wife as a retirement gift. Alex and Nolan made sure all our needs were met with professionalism and the upmost courtesy. Its not to see there is definitely a culture in sales that elevates the entire dealership as one of the best H-D dealerships in the country. As always, the experience has been extremely satisfying through my relationship with Ft. Thunder starting in 2010. Customer for life. When you find something that works, you stick with it!!! Thanks Alex for carrying on the tradition. Bob & Debbie Kelley

er
Review №21

Very good experience. Got my 2012 Fat Boy right in for 10,000 mile service. I killed about 45 minutes in the showroom (bikes and apparel) and the folks were friendly and absolutely no pressure to buy or try to talk me into trading in or anything.They found a small gasoline leak and fixed that as part of the inspection.He walked out to my bike when I was leaving (which surprised me, instead of just handing me the keys and saying see ya) to give me quotes on tires and brakes, and when i should be thinking about replacing - ALSO, NO PRESSURE. Plus, this is my first Harley, and first bike in 30 years, but I never felt talked down to or anything like that, even if my questions were basic.So, I would definitely recommend them.Also the bike was cleaned up nicely.

Da
Review №22

I wanted to stop and give thanks to Brian and Dillon in the service dept. I hauled a bike in from Seattle, WA and they were more than eager to help and get me back on the road. Professional and courteous doesn’t begin scratch the surface with those two gentlemen. Thank you!!!-Dan

Di
Review №23

Nik is absolutely the best sales person i’ve personally ever dealt with. Felt like family the moment I stepped in the store and he had answers to every question I had. Helped me find the perfect bike for me without even making me feel like he was trying to sell me anything.

An
Review №24

Troy and his parts department is the only team Ill buy anything from. The knowledge and desire to help is over the top. I will continue to pay more for shipping any day of the week, because you cant place a price on excellent customer car & service.

Ta
Review №25

This is my first time back to this service dept. after I swore I wouldnt be back. Mike was awesome. Got my Night Rod back in tip too shape. Glad I have them another chance. So far so good!!Tanya C.

Ty
Review №26

Ryan, Louis, Griz, Justice and everyone i dealt with was amazing. Sales was very friendly and knowledgeable, fiance got the payments where I wanted them for my bike havent been to parts yet but definitely will be. Amazing experience overall will definitely be coming back

Br
Review №27

Bought a used bike two months ago tomorrow. Fair price. Unfortunately, Fort Thunder sold a bike that didnt belong to them. Still waiting on a title. I am sure it will come soon, but a terribly poor way of doing business. Selling something that doesnt belong to you is against the law!

Di
Review №28

Found a nail in my tire. And guess what theres a tire shortage. Parts located a rear tire for my 2020 street glide on Wednesday and had it shipped in. Tire came in on Friday and I had my bike back Saturday morning. Super happy. Thanks Tammy and Joe.

Ja
Review №29

Broke down about 5 miles from Ft Thunder. Called, they were there in no time and loaded me up. I was worried being 4 hours from home but they got it on a lift, diagnosed and fixed my issue within a couple of hours. Super great folks there, highly recommend them.

St
Review №30

Nick the salesman was awesome. Noland was awesome in finance. But I will never spend another penny or dollar there. I hate hidden surprises. Still some explanations need answered Ill leave at that one person ruined an awesome afternoon. I thought I could ride the new bike home but because they are picking up my two bikes I traded in at my house because they didnt have them at dealership so they deliver mine the new one and pick up trade ins. Kinda angered me in a raw way paper work done they have titles to trade inside made me feel like I was untrustworthy.

Te
Review №31

We just purchased our 6th bike from Noah and the crew. If you aren’t buying from Fort Thunder you are doing it wrong! I will never buy from anyone else! From the moment you walk in it feels like you are part of the family. No one is pushy, everyone is super helpful. We love our Fort Thunder family! Special thanks to Noah, Will, Lewis, and Christen along with every other person who helped us!

Ni
Review №32

Treated like family even before I became family!!

j
Review №33

I was told that the extended warranty included free lifetime battery. I was not told that it was an additional $40/month charge on top of the warranty fee. John done well at clarifying and said I could come in and have the charge taken off of the backside of the loan.

R.
Review №34

Nik was my Salesman and his product knowledge, and the Harley Davidson brand are superior. He answered my questions, I originally came in to look at a 2021 HD Road Glide and I saw the 2019 HD Softail Deluxe and really liked it. We made a deal and now it is mine! Ft Thunder met and or exceeded all my expectations and I will do business here again.

Ky
Review №35

I’ve purchased two bikes from FT Thunder a street Glide two years ago and a Road Glide Special yesterday. They worked with me and gave me a great deal on my bike. These guys have some great people working here. The internet sales guy Andrew was very helpful, Also my salesmen Tom was awesome. He made me feel comfortable like I was just talking with a friend, very knowledgeable guy. Brian in Finance was a super nice guy as well made the transaction very easy. Nice selection of Bikes and parts In stock, I come here several times a month.

Ra
Review №36

Ryan at Fort Thunder was the best salesman. He helped us with our trade in value. Would definitely recommend Fort Thunder Harley dealership and especially Ryan.

Re
Review №37

I have utmost respect for both the Sales and Finance staff at Ft. Thunder HD. I would like to include the Service Dept., but Im not quite there...yet, although my last round of service/installation was spot on (thanks to Ron). I especially want to thank Nick (my salesman), Tammy and Tony (parts), and John (store manager) for their exceptional customer service. From a sales perspective, I cant say enough positive things about Nick. He is genuine, honest, and makes you feel like part of the family. Overall, all the employees made me feel like I mattered and that means a lot in my book. I will return frequently-even if to simply visit. Signed Rebel Thompson, happy customer, 2021 HD Sports Glide.

Da
Review №38

Every time I walk in the doors I am greeted like I am a member of the family. Everyone is helpful no matter what I am there for. I have witnessed everyone walking someone to the department they need and they make sure they are taken care of. I cant pick a favorite person because everyone is friendly, helpful and treats me as a member of the Fort Thunder family!

J
Review №39

After a lengthy wait on back-ordered parts from the Motor Company, Joseph got my bike in and the warranty repairs taken care of very quickly. The service department is a 180 from where it was before the current GM took control of the dealership.

To
Review №40

I was on a 3 week bike trip to the western states and the 25K service came due. I talked with Justin in service on a Wednesday and set up an appointment for the following Monday. I covered more miles than I thought I would and arrived in Moore about noontime Saturday. I gave Fort Thunder a call and asked if they could fit me in that afternoon. They said sure, come on down! Andrew was the tech and I feel he did a great job, had me rolling again in about 5 hours. All in all it was a great service experience, from the greetings I got from most everyone when I arrived at the dealership, thru the service write up and the service itself. Justin kept me informed of the progress of the work. I’m very happy with the service and the work performed. The fact that they took a traveler in off the road at the last moment to perform a major service speaks volumes about their customer service.The reason for only 3 stars is because the cost was hideously expensive, even by Harley standards.

Ta
Review №41

When I finally decided to bu a Freewheeler I was going to purchase the floor model but I mentioned to John I would rather have the flat silver denim. John found me one and made me a good deal on it. I love my trike!

Da
Review №42

THE TECHS AT THE SERVICE DEPARTMENT DID A GREAT JOB INSTALLING THE 131 PERFORMANCE UPGRADE. THE PARTS DEPARTMENT WAS A BIG HELP BY HAVING EVERYTHING THAT WAS NEEDED TO COMPLETE THE JOB. THANKS GUYS :)

de
Review №43

Ryan was our sales person, he was extremely informative & not pushy at all. It was a wonderful experience & although we didn’t purchase today, when we do we will be back to visit him specifically!

Fr
Review №44

Noah and the entire staff was professional, kind and helpful. Thank you!

Ro
Review №45

Awesome store. Very clean and great atmosphere overall. No pressure just help offered in every direction. They have some great prices here as well.

Co
Review №46

Very unhappy with the service. The mechanics told us that the bike was on the lift on Tuesday but come to find out once we went to the shop they haven’t even put the bike on the lift. If you are going to run a business at least don’t lie to your customers!

Da
Review №47

During a recent update to my 2008 FLHTCU I purchased some new OEM Harley parts and accessories. I was very pleased with Pops. He was able to answer my questions and help me with my parts order. I am a repeat customer for life. #veteranfriendly

Pa
Review №48

Nik our salesman did an awesome job for us. Michelle in the apparel department was fabulous. Noland the finance manager did a good job.

Ja
Review №49

Bought a bike here recently and the way the VIP coverage was explained it was very appealing, like show up needing any work done and you get moved to the front of the line and it covering 10k mile service and a few other things. After trying to use it twice and being told to schedule it for simple 10 minute jobs I realized the VIP plan is trash. Tried cancelling it for a refund and it cant be canceled, so youll be buying something thats non honorable and cant be canceled. Save your money, dont buy the VIP trash. We will never spend one cent in this dealership again. We are buying a trike soon and guarantee it wont be from here. Enjoy the money you made off of one deal with me. Only reason for a 2 star is Harry in sales is cool and I believe his name is Joe in service is cool, Joe helped us once and of course PopsEdit: The speaker was blown when we got the bike, seems it couldve been handled alot better than it was. Guess from your stand point you had my money already and thats what matters. We were told VIP moved you to the front of the line for everything, my bad for not reading the fine print and trusting people.

Ma
Review №50

After opting out 12 times and making several phone calls, I cant get their marketing emails to stop! They stopped for 2-3 years, then started back up again.Do NOT give these guys your email address!EDIT: To be clear, all other service and products Ive received from Fort Thunder are fine. Ive bought parts and accessories, and will again if I move back to the area.

Ja
Review №51

I love the store. my credit wasnt very good so the prices they offered was over my limit but they have some awesome bikes great staff and even gear. harley bike night was pretty awesome even though we got some unexpected rain. mom and nephew had a blast.

Am
Review №52

Let me first start off by saying I went in to get a hat. Nik(one legged man, he gave me approval to mention this) just said hi. I responded with I’m not looking to buy. He stated he’s perfectly fine with that and he just wanted to welcome me in. I glanced at their used inventory and fell in love with a bike and nik came back around. He was super friendly, wealth of knowledge, kick back man that made me feel comfy about looking at bikes. Mind you I don’t ride. Nik is the man you want when you buy. He’s a wealth of knowledge and not your typical sales person. He’s a bike consultant. Thank you

Bo
Review №53

I shop Ft Thunder every 3 weeks to see whats new. Tammy and Pops know Harley parts.

Cl
Review №54

I have traded at the Fort for parts and supplies for about the last three years, then last year I bought an 18 Ultra Classic from them, its been in the shop twice for repairs made under warranty, both times they got me in and got me taken care of in a timely fashion. Great service department, and Tammy back at the parts counter really knows her business, shes always taken good care of me. I have traded at other HD dealerships, but I have always considered Fort Thunder to be my go to dealer for parts and service. Keep up the good work guys.

To
Review №55

I havent been here in a few years, came in and it was significantly better than when I came in before. Noah, my salesman, was really great!! Noah helped me pick out a 2010 Dyna Wide-Glide and I love it! Will the sale manager (Im pretty sure he is the sales manager) worked out the finances with me and got my monthly payments where I wanted them!! Thanks guys!!

Ch
Review №56

I dont know anything about motorcycles but this is the cleanest, best smelling store Ive ever been in.

Gr
Review №57

Due to medical.issues I needed to sale my 2016 ultra jackson made this a good experience offered me a very fair price. Thanks for helping.

Ja
Review №58

We Love Fort Thunder! Wish we could buy a Harley-Davidson but ya know.... Normally We Visit Fort Thunder when Santa is Visiting! Santa is a Great Santa and weve been 3yrs in a row now.

Br
Review №59

The staff is amazing. They were all extremely knowledgeable and made the entire experience seamless. I came back several times before making a decision and there was never any pressure. They were always willing to answer my questions and let me make my decision on my time. Fantastic experience...thank you Fort Thunder Harley!!!

Br
Review №60

Kool H-D dealership. Awesome people working there.

Ja
Review №61

Offered a fair price for my motorcycle. Shout out to Haley for giving me a ride back home!

Da
Review №62

Outstanding Sales Staff, both on the Bike and Motorclothes sides of the house! Kaila in particular was exceptional, providing well above average assistance!

Ta
Review №63

-update-(SEE PIC) Someone backed a trailer into my front fender. Harley refuses to refund me after sending a new CVO color fender that isnt the right color and they will not release the paint code for. Three 20 yr professionals say its the wrong mid coat and not the same color at all. The said the decision has been made and that this was painted to spec-update- I called back for a payoff for the interest on the interest at card member services and Deanna answerd the phone this time. She was able to completely handle the situation and make it right as if it never existed! Ive had a back and forth mixed bag experience with Harley but this one was pleasant and she made everything right. Make sure to ask for a supervisor when dealing with the Visa card member services if someone seems to not be willing.-update regarding Visa card 4.5.21-Worst credit card experience Ive ever had. I wasnt able to figure out how to make my payments properly due to the confusion in the dealership after purchasing a Street glide CVO and placing some of the balance on this credit card. The payment was processed one day late for the final balance after the 12-month cycle of interest free so they charged me all of the interest at over 22%. They also lowered my credit limit for no reason in the middle of making payments just fine and harmed my credit score. When I called in theres absolutely nothing they can do about it and theyre charging me the full interest never use a credit card from Harley ever!-update-Would not budge on undisclosed damaged. Offered to buy bike back at 8K less a few days later as only option.Paying top dollar for less than top dollar situation with bad attitudes. Even claimed I might have made the damage as if to tell me I had no proof.I understand there might be a transition in management but no help for my situation.Felt like I was an inconvenience that they made tens of thousands off of.-original post-They will not budge on price but seem to be taking good care of the deal so far making sure the bike is right.

Ke
Review №64

Big thanks to Gator who delivered my new bike home. He insisted on cleaning the bike after delivered. Hard worker, and big heart!

ja
Review №65

Salesman Nik was great. He was very knowledgeable, fun to talk to. I recommend this place

Mi
Review №66

Dont mind buying gear here the Ladys in gear shop are very friendly. The loan person would not work with me on a bike. For me, they did not budge on the price so I went to Texas and bought one and they come off there price $1500.00. Will go to Texas to buy bikes.

He
Review №67

I Love The Service that you get here. I can always find the perfect gift for my husband and always receive the help needed from the staff.

Co
Review №68

Im proud to say that i got my dream bike from Fort Thunder Harley Davidson. The guys there made my day of just browsing into a dream come true. From the sales to finance everybody was friendly and made the whole experiance amazing thank you again so so much. Also a huge shout out to Nik my salesman, he was awesome. Helped me find exactly what i was looking for.

ja
Review №69

There has never been a time that I have not received excellent customer service in any department. Everyone has always answered my questions or directed me to someone who could. From sales, to service, to parts, this is by far the best Ft. Thunder has ever had.

Jo
Review №70

I had my bike quit on the side of the road north of Ardmore. I called the dealer in Oklahoma City and they promptly told me they didn’t have time to mess with me. Several people stopped to check on us while we waited five hours on the guy they recommend. One of them asked where we were taking the bike. I told them it was going to the dealership in Oklahoma City and they told me about Port Thunder. When I called them they said if I could get it there before closing, they would look at it. The driver finally showed up he got us there 15 minutes before closing. They rolled my bike in the shop and started working on it. It was two hours after closing by the time we were ready to get back in the road. Nowhere in recent memory have I been treated so well by any business. Anyone within a hundred miles of that dealership needs to use them instead of the dealership in Oklahoma City that didn’t have time for a broke down traveler. I haven’t sent an email to corporate yet but it’s forthcoming. Thanks again.

Ja
Review №71

If i could give no star i would i purchased my bike from here online and when i went to pick it up bike was all apart fixing a electrical problem witch is understandable well a year later im having problems with turn signal fuse blowing so i tore my bike down only to find when they put it back together they left all the wiring loose and pinched the wiring harness in between the inner and outer they left 6 screws missing out as well i would not recommend letting them work on nothing they are scan less fort thunder you will never see a penny of my money again and i will always talk bad about your service

R
Review №72

Just bought a Sportster 1200 Custom and have no complaints. Ryan was a knowledgeable young salesman, no pressure. Nolan in finance was straight forward as was Lewis and Troy in parts and the young lady measuring my melon for a helmet. I will return for service and parts

Mi
Review №73

It was a awesome experience, showed me different bikes, showed me around the store, even got to meet the Purdy girls that work there, that was the best part. Then we choose a Heritage, and sat down with the finance guru there, I was a bit confused at first but everything was explained and I couldnt ask for better service. It was my first time in Fort Thunder Harley and they made me feel as if I was one of their daily customers. Which I will be in the future, I live in Edmond but its worth driving a bit further and go to where Im more comfortable at than to save money. Their prices i noticed were lower than Harley World and Iron Nation, so its common sense for me to drive further and save money than to just hit any old harley place. I will recommend to friends to go to Fort Thunder cause they most likely will save more money than they thought.

Jo
Review №74

Joe is a 5 Star guy! I had an issue and he had his guy come to me and to get it fixed! What more can you ask? Everyone there is great from John the general manager, Grizz the delivery guy, Tammy in sales and somehow Noah in sales remembers my name after not seeing me in 6 months! Thanks guys!

th
Review №75

List all the employees are new from the last time I went there and bought a bike the ones this time were pretty nice the girl in the service department is really nice

mi
Review №76

No complaints. At all. Bought mine there.Really fair tire pricing on Dunlop. Any work gets first class detail.. Cool place. Harley shouldnt mean Hundred dollar bill. Keep looking at them as you shop. There seasonal deal can help keep costs down.

Da
Review №77

This an excellent place. Noah and everyone else involved with my purchase were absolutely exceptional. I cant say enough about my positive experience with these fine folks.

Sh
Review №78

Everyone I spoke with was extremely nice and knowledgeable. Getting a test drive was like pulling teeth (proof of financing is required). There was no dickering back and forth on the price. I got the bike I wanted at a good price. Thanks.Update: I had some scheduled and unscheduled maintenance performed on my bike recently at Fort Thunder. In 30 years of dealing with service departments, I dont think Ive dealt with a service manager and staff that was so adamant about ensuring customer satisfaction.

Ja
Review №79

WOW talk about knowledge. Nik is probably the best sales rep they have. He not only can read a customer he truly understands the Harley Davidson bikes and parts. Speaking to a gearhead instead of a sales rep is more informative and he makes you think about things you probably didnt even think about before you talked. If it wasnt for Nik I probably wouldnt have purchased my bike at Fort Thunder. He listened and found me the perfect bike. I am so happy about my purchase....my wife on the other hand......hahaFORT THUNDER ROCKS!!!

Fr
Review №80

Came in for exhaust gaskets and was helped quickly and the staff was great

Ro
Review №81

Rude as hell...Well I was trying to talk to them and they hung up on me Im not sure how thats good customer service whats crazy is 2 of my friends have got bikes from you in the last month and then to be treated this way I we will see what happens if you can really help me or not

Jo
Review №82

Five stars, good selection of shirts.

Na
Review №83

Me and my family can not be more satisfied with fort thunder service is one of the best I have ever dealt with the staff are very friendly always makes me and my family feel welcome that helped me get on a bike that I thought was impossible for me to get my sales rep Nicklaus Saathoff one of the best if not the best in my humble opinion helped me get the best deal and bike for me and just allaround great team if you ever need/want a harley fort thunder is the place to go I swear by it. Ps talk to Nicklaus Saathoff one leg man he will make it happen for you

Ni
Review №84

The people at Fort thunder harley davidson are the best they will do what it takes to make you feel like part of the family and to get you on the bike you want. Nik, Andrew, and the rest of the crew there are amazing. This is where I will do all my harley related business. Doesnt matter if your buying a new bike, parts, or motorclothes fort thunder harley davidson is the place to go.

BA
Review №85

Saleswoman took a lot of time to show me all the details about the helmet I wanted. 🏍

Tr
Review №86

I love how they dont look at you like a number and they treat you like your family and how they will joke and give you a hard time and make sure you have everything u need

Sc
Review №87

The service department is one of the better service departments in the state.

Au
Review №88

Ryan at Ft Thunder HD was my guide to finding the perfect starter motorcycle for a 1st time rider. I got the Sportster 1200 and love it! Everyone in the store was attentive to my needs, knowledgeable about the products, and willing to go the extra mile (staying 2 hours late for me). I would highly recommend Ft. Thunder HD to anyone looking for a friendly environment, with no pressure. A+

Se
Review №89

Was wanting to have them do a 5k service and install my Thundermax tuner I got directly from Thundermax. Was told that I can have the 5k service done, but they cannot install Thundermax that hasn’t been purchased from them due to “company policy”.

Wi
Review №90

No inventory on electric bike or Pan American. Wasted trip

Sa
Review №91

We bought a 19’ Street Glide and it was the best experience. There were a couple of people that helped us but we can’t remember their names unfortunately. Shon was our sales guy and he went above and beyond to make sure we were getting the bike we were happiest with and he was not pushy at all. Bryan in finance went above and beyond as well getting us a mo they payment that we were happy with. The apparel lady was extremely helpful and knowledgeable at helping me find the perfect helmet. The parts lady was amazing as well. Everyone we encountered here was super friendly and helpful. We definitely recommend this place if you are looking for a Harley.

ch
Review №92

I called for the 5k service. They were able to get me in the same day. I also asked last minute to upgraded spark plugs and they accommodated and got me finished within a few hours. I was back out and riding that same day. Joe and Mike awe awesome in service. They are very patient with me and take time to make sure all my questions were answered and I understand what is going on.

Do
Review №93

Great family to belong!!! They All greet me at the door! Very genuine people from John -the GM to his wife Ashli — all social events and just a great environment to hangout.On this last purchase Justin listened to what I was saying and with the salesman Jake they got me on the right bike. Noland was great in finance—more money than I wanted to spend but wonderful experience at this dealership.

Ja
Review №94

Excellent selection and extremely helpful staff. Noah was my sales associate, and I felt welcome from the time I stepped in the door. All of the staff are very knowledgable and able to address all of my questions and concerns. I will be happy to do buisness here in the future.

Sh
Review №95

Very nice experience the people there are great

Le
Review №96

Family friendly, go out of their way to get ya on your new ride, great environment!

Sh
Review №97

Bought my bike from Noah on 07/15/2020. Great customer service. No pressure from Noah, no trying to sell me on something I didn’t want. Listened to what I wanted and helped me get onto the right bike. Very happy with my purchase and the quality of service from Fort Thunder!

Da
Review №98

Fabulous selection of clothes.... great service.... oh, and the best motorcycles in the world!!!!!!!!!

Mi
Review №99

Great Experience! Great Harley Davidson dealership with first class mangers. Kim in the clothing department is very knowledgeable with helmets, jackets, and Sena Communication devices. Ashleigh does a great job with events and this Christmas with the Grinch was too cool and I can’t wait to see what’s next. The parts department is extremely helpful and Nathan is one of those mangers that is a go getter.

De
Review №100

Had a wonderful experience.. staff helpful and very knowledgeable!!

Information
100 Photos
100 Comments
4.4 Rating
  • Address:500 SW 11th St, Moore, OK 73160, United States
  • Site:https://fortthunderharleydavidson.com/?utm_campaign=gmb&utm_source=local&utm_medium=organic
  • Phone:+1 405-793-8877
Categories
  • Harley-Davidson dealer
  • Motorcycle dealer
  • Motorcycle driving school
  • Motorcycle insurance agency
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
  • Motorsports store
  • Parking lot for motorcycles
  • Used motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–3PM
  • Saturday:Closed
  • Sunday:9AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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