The staff at Hot Water Productions are very knowledgeable and professional. Paul took time to explain his products and the differences between his tubs so we could choose wisely.The installers were friendly and did a good job installing, setting up the tub, and explaining how it should be operated.They sell a great product... I highly recommend looking into their hot tubs.

Very good customer service with all the products I need. Thank you!

This store helps me with the best products and customer service. Even though I didnt purchase my jacuzzi from them, they have what I need when my local hot tub store doesnt help me. Best part of it all is, the cost of their products is completely reasonable. The opposite is true in my little ski town. Saved my day and made me smile- for that I am thankful!

These guys are AWESOME! You will not go wrong ordering from them. Paul our sales rep was so very knowledgeable. He made everything so easy with helping us to determine what would best fit our needs and then delivering and installing without one issue. Our hot tub is awesome. Thanks Hot Water Productions!

Prompt and efficient. The service technician knew exactly what was needed to repair our tub at the house we recently purchased. He then took the time to fully explain the operation of the tub and its controls and answered my questions. Very helpful.

I recently purchased my second hot tub from Hot Water Productions. Not only is their customer service top notch, but the hot tub that I chose is absolutely perfect for my son and me. The therapeutic benefits are really great, but what I appreciate the most is the space that my son and I have apart from TV, phones, electronics, etc. The time we have together to communicate and reconnect in our busy lives is worth every penny spent!

Paul got us a great deal on a used hot tub! He and his team got everything up and running in no time. He made the time to come to our home and personally go over the system maintenance and water treatment requirements. Hot Water Productions and the Derence family have been in the hot tub/spa business for many years and their experience and dedication to providing excellent customer service shows. No reason to look anywhere else if you need/want a hot tub!

Our experience with Hot Water Productions has been amazing. We couldnt be happier. Not only is our hot tub great, the costumer service has been phenomenal. Theyve been patient with our many phone calls as weve been learning how to care for the tub. They even came and moved it for us a few weeks after we got it. Great job Hot Water Productions!

HWP bent over backwards to get my hot tub delivered while I was on vacation so that I could surprise my wife on our return. The team is super friendly and efficient, and they really care about their customers. When our tub had a leak due to a manufacturers error, they picked it up, fixed it and returned it within a day. Now we are soaking the stress away every night in our awesome new hot tub. I have found my spa people for life!

When my wife and I moved into our home, we knew nothing about the hot tub. We also didnt know who to call. Everyone we asked said that Hot Water Productions was the best, and they were right!They took the time to explain everything about our hot tub. The staff is friendly, prompt, and knowledgable.Paul, Joe, and the rest of the crew are the type of people that you WANT to deal with as opposed to those you have to deal with. They sell you what you need and dont pressure you to buy anything you dont need.Pretty soon we will be in the market for a new spa and I cant imagine dealing with anyone else.Thanks for all the great service!!!!

GREAT service! The Hot Water crew went out of their way to get my system running after a power outage apparently fried a circuit board. The weather was below freezing and they felt it critical to get the water heated and circulating as quickly as possible. Several trips were required, but in the end, everything works again. Thanks!

I called Hot Water Productions (Paul and Paula) for a difficult to find pool part; Paul happened to have one in stock and saved dozens of families vacations! Not only was the service excellent, the entire process was efficiently handled with a minimum of effort on my part-I emailed a photo of the parts serial number, and Paul, Paula and crew did all the research necessary. He also took the time to email me when the emergency courier picked it up! Highly recommended.

WOW what a great store. Not only does Hot Water Productions have the most knowledgeable and reliable service staff in the area but the owner even gives out his home phone number on the message machine in case of emergency’s! Now that’s customer service!

I am adding another five star rating to this companys review. I have a tub that was given to me 4 years ago. We have had issues with the tub in those 4 years. One day it decided to shut down and I could not get it fired back up. Of course this event took place in January, Coldest month of the year. I had to put a heater under the tub for days. I have had other dealings with hot tub businesss in Grand Junction. All they want is your money by charging you travel ($2 a mile round trip = 100 miles round trip). They also would not talk to me without a service call nor would they give me any advise. I decided to call Hot Water Productions and give them a chance. I spoke with Paul on the phone and described the issue at hand. Paul was kind enough to give me some info to trouble shoot. The issue turned out to be not even my tub. Joe paid me a visit on my appointment day and had the issue narrowed down to the service line from the GFCI breaker to the tub within a matter of minutes. Thank you Joe......Thank you Paul. You have my business for ALL my hot tub needs. And when this one expires. I will purchase a new one from HOT WATER PRODUCTS. Thanks guys.

Awesome staff, very knowledgeable, easy transaction, and reliable. What more could you ask?

Great service, great hot tub!!!

I love my hot tub, Thank you Paul for making everything right.

I would not buy a used hot tub from Paul. I feel like Paul took my money an really did not care if he sold a good product. An still to this day Paul dose not care about me as a coustom. So Iam now a owner of a used hot tub with a lot of problems. Thanks Paul for making me feel like a joke

Its the people that make your experience worth while

They always know who I am and what I need products. Got that small town friendly feel in there!

They were there to answer any questions we had...

I work with Kathy on a regular basis, always a pleasure to work with!

Well stocked store for spa products, friendly staff.

Awesome experienced staff, i have had my Hot Springs tub for 9 years, superb maintenance free and high performance use. Thanks Paul, Joe and staff !!

Always have what we need.

When we moved in to our house they came right over and set it up for us, they new the history and brought every thing we needed

Best selection for miles!

Knowledgeable & friendly