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Glass Doctor of Montrose
2480 N Townsend Ave, Montrose, CO 81401, United States
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Glass Doctor of Montrose
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Ki
Review №1

Thank you to James and Madden. These guys delivered incomparable customer service! Not only did they measure the window I needed replacing. They taped up the broken window providing safety and security. The first 2 companies that came out to provide quotes did no such thing. They thoroughly explained the process, again, something the previous 2 companies did not do. They were so friendly and knowledgeable about their product and the history of my historic home.I would use them again and recommend them to anyone!

An
Review №2

I highly recommend Glass Doctor for your glass repairs in the Montrose area! Weve used them to repair windows in both our house and vehicles and the service is always great. Our latest repair was to repair a storm window that has years of sun damage. Madden did our estimate and repair and all went smoothly. The office staff answered additional questions and payment was easy online. Glass Doctor always has friendly and responsive employees and well keep using them for future glass needs.

Ma
Review №3

Swift and competent, courteous service! We were impressed with quality & thoroughness of work. Though we have not yet committed to window replacement/ still comparing bids, this company is competitive. Theyve completed screen repairs and shower door leak repair.

Su
Review №4

I’ve (unfortunately) had multiple chips in my windshield over the past couple months, BUT Glass Doctor of Montrose does a great job filling them. I don’t want to be a “frequent flyer” but if I do have more glass damage I’ll definitely go back to this shop. Highly recommend!

Ro
Review №5

Brought in doors for an antique bookcase they put in the glass and looks great and very solid. Friendly and nice people to work with.

Ki
Review №6

We called at 4:30 after having a rock ding our window. We were 4 minutes away and they told us to come on in. Apparently, they may be able to accommodate you as late as 4:45 even though they close at 5:00. We were in and out in 15 minutes and can barely see the spot that the rock hit. So glad we found them as we were on a road trip and really needed it fixed.

Mi
Review №7

We had a star chip in our windshield of our 2018 Rogue and they did a great job replacing it. But, the replaced window had a distortion and a bubble in it. So, they had to order another one to replace the replacement. Fortunately that went well also. The girl at the front desk was very helpful. Thanks to Maddie. And the technician did a great job too. I would rate the customer service as a strong 5. Thanks again.

Co
Review №8

Alonzo is the reason why I choose Glass Doctor of Montrose! He and Colton originally measured for our shower door and I choose them over the competition. The door was just installed by Alonzo, Madden and Garrett. They did an awesome job! They were professional, on time, efficient, and precise with their measurements! They are the best Montrose has to offer!

Ro
Review №9

Glass Doctor did a great job with our windshield replacement!

je
Review №10

So we have been doing buisness with glass doctor for years and in writing have it stated that windshield has a one year warrenty against chips and damage that cant be repaired then a new windshield. Today for the first time that we needed to actually use warrenty we were told sorry we were given bad informaton and they dont cover fleet vehicles. Not a good way to do buisiness and we will no longer use them as no attemot was made to make this issue any better.

Hu
Review №11

Had a few hitches but both the technician and service rep (Maddie) were very accommodating and I was able to get an appointment quickly. They installed PGW glass which seems to be decent quality. Only negative is that the rain sensor seems to be less functional than before, which may be a function of a different brand of glass.

Ab
Review №12

Estimate was given in timely manner, installers were professional, thorough and just good guys. Great company 👍

Jo
Review №13

Great people, great products and fantastic follow up.

Gr
Review №14

Great Job. I was in and out quickly!!

Ka
Review №15

We order our window in july and they told us it be here in a month.We called a month later and they said it would be here the next day..then three weeks went by and we still didnt get our window so we called again and they said it arrive they will be right out to install. We were unhappy with the lack of communication and not being updated and having to wait. I understand shipment takes awhile cause of covid but a phone call would be nice to be inform the shipment was late. We called them and told how unhappy we were but felt like they didnt care. We didnt feel like we should of own them the rest of the money or even a deal to make it right cause of the frustration but they didnt offer anything to us.plus on appointment day we were waiting around for the guy to come and install no time frame when he was going to come, he fianlly came at 3. We had other things to get done but we had no clue a time the communication of this place is very poorly and there customer service is awful.

Je
Review №16

An appointment was made for mobile repair on multiple breaks on our ambulance. 8 hours of waiting for Glass Doctors to show up, nobody showed up. Didnt even bother to call to cancel the appointment. Fortunately, there are other, more professional glass services available.

Da
Review №17

This is third time we have used Glass Doctors. They are always on time, professional & quality workmanship!

Bi
Review №18

The installers of our glass storm door were beyond amazing! It didn’t fit exactly right, so they spent two days making it perfect! Thank you. However, we ordered the door in October and didn’t get it until February after a couple of calls to Glass Doctor. Covid might have been the culprit, but it seems like that was a long time between the order and the installation. They did give us a 10% discount, which was nice.

Cj
Review №19

The entire staff is very pleasant and responsive. They communicate all steps of the process and keep you informed along the way. Great company!

Br
Review №20

I utilized Glass Doctor for a windshield replacement on my truck. They were very easy to schedule with and after dropping off my truck, drove me back to my house so I could be home while they worked on my vehicle. When it was done, they picked me up and even left a can of their glass cleaner for me. Highly recommend.

An
Review №21

We were extremely pleased at the outcome of our new tinted windows. We would definitely recommend this company to anyone.

Gu
Review №22

I’ve done business with Glass Doctor of Montrose on multiple occasions, every time they have done an excellent clean job, are consistently professional and make the entire process as convenient as possible. They will definitely continue to get my business.

ph
Review №23

I sent photos of broken windows and requested an estimate about 2 weeks ago. I have not received any response yet.

Jo
Review №24

Very professional, on time, receptionist and installer Awesome!!

Ji
Review №25

I got tired of looking around all the cracks in my windshield. These folks were fast and friendly and now I can SEE! 😎

Mo
Review №26

The glass installers that came out to repair/ install the glass for my window were so helpful and excellent. The job was a bit involved and they took the extra time to make sure the job was done perfectly. I really appreciate the professional excellence from the Glass Doctors.

Ji
Review №27

Replaced Jewelery case mirrors. Maddie in office is GREAT! Installation guys are professional, cleaned up and extremely friendly.

Ad
Review №28

We had a broken windshield that we needed replaced quickly before a long trip. They were able to turn it around in a couple of days to ensure we had it done on time. Company is easy to work with, responsive and professional. Only small hitch was that the windshield wiper washing did not work for the trip. Nonetheless, immediately notifying them of the problem afterward had them come out to the home and fix it the same day.

Le
Review №29

Ive had nothing but awesome experiences with Glass Doctor. Very knowledgeable, reliable and they do excellent work. I am very happy with the results of projects they have done for me. I highly recommend them to everyone!

Je
Review №30

This place has employees and management that place blame on the customer and try to make the decisions of their employees th customers fault.•The person who came out to replace our windshield broke a hole the size of a soft ball in my husbands dash. And opted to tell me how he sat his screwdriver on it and it (just went through the dash) when my uncle watched him try to lean on it to scoot up in the cab and boom hand broke through. One of the employees insisted that I just put duct tape over the hole and that there is nothing they could do and that the employee is no longer with them. After calling and speaking with a different employee she pushed a cheap cover through and made things a little better then duct tape but I now have a giant hole in my dash with a floppy cover over it.• Then one of the other vehicles we had a window installed in had broken within a month or two. We called, they sent a person a few months later and replaced the window under warranty and no problems.•Then my cars window broke just sitting in my driveway. When we called to have them replace our window we were told that we have to bring a vehicle in for replacement (even though the other vehicle had no issue getting someone up here to replace) and due to life circumstances we simply could not make it before the year warranty was up. The receptionist stated that it was okay if we waited to make an appointment to have it replaced. When we called to schedule the new receptionist stated that there was nothing they could do and that we would have to pay 500 to have our window replaced .I do not know if they use cheap goods or if they just have that bad of employees installing them but from management to installing the only person there who would help the customer properly quit and I can see why. I do not recommend anyone ever going with this place. I will no longer ever use this place. I can tell you multiple other mistakes this company has done but this post is long enough.

Er
Review №31

It was good job and the guy was very friendlythank you

Bw
Review №32

These guys are fast and do really good work.

Th
Review №33

The Glass Doctor staff and installers are highly professional and accommodating of my needs and those of my business.

Ma
Review №34

Fantastic service by appointment. Used my State Farm windshield insurance which they processed without my input on the paperwork. Just a signature upon completion.Special acknowledgement of Gerald Neil who installed the windshield transferring over my Mx and express toll stickers. Clean inside and out. Superb installation by Gerald. Thank you. If I need to I’ll come back for professional service without hesitation.

Lo
Review №35

The team at Glass Doctor of Montrose was professional, had proactive solutions to offer, and installed without a hitch. I would highly recommend them based upon this experience at our office.

Me
Review №36

Great job and they came to me, super convenient!

Ru
Review №37

Talk about the hits and misses with cars did a fantastic job the price was high but you can say worth it see rust under the windshield linings and got it out happy to have that done and a new glass

Ju
Review №38

AMAZING EXPERIENCE - Came the next day when others said 2 weeks...they had our store-front window replaced before others could even come measure...Technicians were professional, friendly, courteous and cleaned up beautifully! THANK YOU!

Cl
Review №39

I have used this business before and loved the way I was treated then, I was not disappointed this time either. Great place to business with.

Er
Review №40

Great customer service and quality workmanship.

ne
Review №41

A bad rock chip was repaired and became almost invisible afterwards.

ji
Review №42

Friendly and knowledgeable staff inside. The installer Gerald was top notch also pointed out the previous windshield was not installed properly! Thank you for doing it right and giving great service!

Li
Review №43

These folks are fantastic! They go above and beyond for us over and over. Working with them is an absolute joy. I cannot recommend them highly enough.

G
Review №44

They did a great job of repairing a couple of windshield chips at a fair price. I couldnt have asked for anything more.

Ju
Review №45

We were on a RV trip when a rock hit our windshield. We called enroute and when we arrived the tech serviced us with very little waiting and did amazing work. The service was awesome and allowed us to continue our trip and saved us$$$$$$

De
Review №46

Great Local Service, prompt quote, and great customer service. Look forward to working with them again.

Co
Review №47

Sherry, Jake & Nate all have excellent customer skills. They were friendly and efficient. They arrived when they said they would and did what they said they would. This is very important to us since some local businesses dont adhere to this work ethic. The windows were replaced at a fair price.

An
Review №48

Tried to schedule before a trip, windshield was delivered defective. Glass Doctors resceduled for the NEXT morning and got us on our way. The technician was on time, friendly and did a great job. We live in a rural area and this was a big deal. Very happy with our service!

De
Review №49

Top notch experience.

Ph
Review №50

Great service, friendly staff, in & out in an hour with a free can of window cleaner even!

Br
Review №51

Friendly staff. Work was completed very timely. Very accommodating.

Co
Review №52

The first time we used glass dr. Was for a broken window in a work truck. They changed it out on fathersday and i still had time to go to the lake with the kids. Quick and a great job. That was ten years ago. Now they do all of my glass work from shower doors, mirrors and vehicles. I have no complaints and alot of thanks for there great work.

We
Review №53

Wow! Incredible customer service and follow through!

An
Review №54

Great

St
Review №55

I was a few minutes late to my noon apt. Cori called back their technician who just left for another apt. She was accommodating and friendly and efficient. The technician was not put-off by having to come back. He also was friendly and got right to repairing my rock chips.

Br
Review №56

Great customer service!

Ma
Review №57

My 2003 Ford Excursions suffered the effects of a rock coming off a concrete truck on the way to Ouray from Kansas City. I made several phone calls to different glass companies to try to get it fixed before I had to head back home and Glass Doctors of Montrose were the only ones to pull through for an out of towner. They had the windshield the next morning. Fixed and took the payment over the phone so my son and I could enjoy our day 4 wheeling and pick it up later. What an awesome group of people. Everyone I talked to there was super friendly and went out of there way to help me. I would recommend them to anyone!

Me
Review №58

I needed three large pieces of glass for picture framing. It was a last minute job and they came through for me.

Ro
Review №59

So we recently took our camper window in to have it repaired. My husband specifically told them that we did not want plexiglass because it scratches. Well the guy was having trouble getting the lower pane (the one that opens) in and when my husband picked it up yesterday not only was the lower pane smoked plexiglass (the upper window clear glass) but the frame was bent in several places and my husband had to pound the dents and bends out when he installed it. All of this would probably still be ok had they at least admitted that they used plexiglass for the lower pane and possibly given us a discount on the $400 that was quoted and what we indeed paid for REAL GLASS! Wont be recommending this place to anyone.

Al
Review №60

Called Glass Doctor this morning expecting to hear that they would have to order the windshield we needed for our truck not only did Charla tell me they had it in stock but they could also get it installed today too. Gerald told my husband it would 2 hours he had it done in just a little over an hour. Totally professional and great service. Thank you Glass Doctor

Br
Review №61

Everyone of their staff is super nice and they do quality work.

Mc
Review №62

Excellent workmanship and service. I would definitely use them again.

Wi
Review №63

I had a chip in my windshield and within 25 minutes it was fixed

Al
Review №64

Best windshield chip repairer on the planet!

Bi
Review №65

Quality, reliable, fair pricing, friendly and courteous customer service.

Ro
Review №66

Great experience with Glass Doctor...Staff is friendly and very timely service.

La
Review №67

Easy to deal with and willing to fix their mistake, servicing a rural area also a bonus.

Ri
Review №68

Cut a mirror for the bathroom34x37

Es
Review №69

Done great job!

Br
Review №70

Was not here. Went to Elk Creek auto repair.

ri
Review №71

Excellent service

Ed
Review №72

Very good service

Ko
Review №73

Quick, no hassle & friendly staff!

Br
Review №74

Great service and warranty.

Sa
Review №75

Friendly people. Got my rock chip repaired. Took a little longer than expected.

Pa
Review №76

Very friendly, available and even replaced the stickers on my windshield

Re
Review №77

Good service.

St
Review №78

Great service and reliable work

Ca
Review №79

Great service

Information
6 Photos
79 Comments
4.6 Rating
  • Address:2480 N Townsend Ave, Montrose, CO 81401, United States
  • Site:https://glassdoctor.com/montrose?utm_source=gmb&utm_campaign=local&utm_medium=organic
  • Phone:+1 970-249-1118
Categories
  • Auto glass shop
  • Glass repair service
  • Glass & mirror shop
  • Shower door shop
  • Window installation service
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
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