One of the best service calls I’ve ever had! Elijah went the extra mile. He obviously takes great pride in his work. Honest and thorough. He really listened to all my concerns. Thank you so much! I certainly will request him next time!

Great service. Jake was helpful and professional and I appreciated the time and attention he gave. Thank you

Jacob was courteous and friendly and performed his tasks professionally and expeditiously. A great example of high quality customer service. He checked and maintained our furnace system and winterized our swamp cooler.

Jacob & Elijah did a wonderful job cleaning my forced air system. They were very professional and went above and beyond to make sure I was satisfied. Highly recommend!

Great company with amazing staff from the front office to the techs!!

Scott was very patient and did a great job.

Wow! I was just hung up on! I had made an appointment to have my heating system looked at, and no one showed up during the window of time that I was given. I called to ask what happened and the representative told me that I wasnt even in the system. When I told her that I was certain I had called them and that theyd given me this time, she repeated 2x that I wasnt in the system. I asked what we should do, whether I should make another appt, she told me for a third time that I wasnt in the system. I didnt understand why she couldnt have said, sorry about that, lets get you scheduled and move forward. When I told her that each time she told me I wasnt in the system I was getting irked, she told me: Im under no obligation to serve you and hung up on me. True enough, I suppose! I looked in my phone history and, sure enough, I had made the call to this business on 12/1/20 for 9 minutes to set up the appointment. Im not sure why they lost my info, but mistakes happen. I just wish she wasnt so offended.

Royce, Dean, and Eli along with the office staff are the HVAC dream team. Our furnace went out on the first freeze of the year and 48 hours later our new heat system was up and running. Professional, reliable, and no surprise cost increases. Thank you all for keeping the family warm.

They were very professional; kept me up to date on the technicians arrival . The technician, Dean, was extremely knowledgeable, friendly and was very thorough. I would definitely recommend this company and will use them again, when needed, in the future.

Love One Hour Heating & AC, Amber called to let me know the tech was on the way, so I didnt have to leave work until she called. The tech, Eli was awesome, took care of all the normal things and was pleasant and friendly. Found a few issues and took care of correcting those all in good time and without making any messes. Cleaned up after himself. Recommend them for any heating or AC needs you have, great customer service.

Sorry but as a senior I thought the price was kinda high. I also thought this was going to include a cover for my swamp cooler. On the up and up Alex was wonderful. He explained everything he did. And Im thankful I was able to charge the service on my Home Depot card. Thank you.

Royce was so nice and thorough. Expensive call but had to happen

Website says they are open on Sundays, but when I called there was only a plumber available for on call for a HVAC company. I am not sure anyone should call on a Sunday in any kind of emergency.

Very detailed check of our air conditioners. Technician explained what he was doing and why.

Offered a free service call which was great but, service technician didnt look at my furnace before telling me I would need to completely replace the unit. Tried to get me to buy a new one for $6700!!! Unbelievable.

Very good service

They showed up a bit late and were there for a lot longer than expected. Pleasant to deal with but was costly!

Outrageous! We paid $1565 for 2.5 hours of work to seal heating ducts under the house. It was not an emergency call. We signed off on the estimate because it required removing & replacing some insulation, which must have been a simple task based on the time the project took.

Royce was very professional. He explained everything in detail that he was going to do and why the system needed it.

The installation of the furnace was done efficiently and professionally. Keith and Mike finished the job with little or no wasted motion. The price was what was quoted to me so there were no surprises.

They kept the appt and the tech was knowledgeable and helpful, and informed us of options and what else we could expect. They did promise an estimate for a water heater replacement, which we haven’t gotten yet.

I really appreciated the great customer service, flexibility, and really excellent explanations of the work they were doing for us. Highly recommend!

The people at One Hour went above and beyond in the service they provided. I highly recommend them!Personal service much appreciated!

Timely and very proficient.All questions were answered to my expectations.

The repairman was very conscientious. He took pictures of my swamp cooler unit to show me when we talked.

Got on the problem with my furnace right away, communicated well and got me up and running ASAP at a reasonable price. Really, what more could you want?

Told me i had a compressor out and needed to replace the whole system. Absolute lies, it was the refrigerant (like I told him when he arrived). Watch out for this business and get 2nd opinions.

The technician was one who has worked on my equipment several times. He knows what he is doing and he is mannerly and competent.

Whole house humidifier install. Very happy with the installation!

Great jobs guys.