Place is hit or miss on food. Never had an issue with staff. Nothing is ever consistent though. I pretty much only go to this sonic if I want a drink. Avoid the expensive food, as things tend to get left out or unusually low proportions.

The car hop was very professional and nice.

Me and my family go to sonic alot to eat in the evening and we always run into people we know.good place to eat and catch up with friends and family.

I would like to say sonic has made a good comeback since the last time I been there. There food has improved and there drinks have gotten better. I would also like to make a shout out to BRITNEY CATER. She was an amazing car hope with an amazing attitude. She was polite and she used wonderful manners. I would love to have her as a carhop in the future one day. Thank you sonic for approving.

You know use to when you got a toaster sandwich it was hanging out the sides! Now you have to open it to see if they put anything in it.🤪 Plus at 9 in the morning you can only get drive through.

Monticello Sonic is best around fast friendly and great food.

French vanilla iced coffee. NASTY!!!!NEED TO ADD CARAMEL AND MOCHA FRAPPE TO MENU.

Always fresh and served as fast as its cooked.

Excellent service.... was packed so was expecting slow service but they are on top of it. Great job.

Quick service.

It was very good and fast

This was one of the most professional experiences that I have had at a fast food restaurant. The staff was polite. The food was hot. The drinks were fresh. My lemon berry slush was perfect and the best one that Ive ever had. I felt like I was having a dine-in experience because once the associate realized that we were eating our food there, she made eye contact with us and smiled several times as to say, Im here if you need me. Of course she didnt continuously check on us because thats not the culture of Sonic, but the fact that she kept observing us with a smile let me know that if we did need something she would have been there to help.

It was pretty good. Everything fairly reasonable. The only thing I wish they had was some diet dishes.

Midnite is one of thr best carhops up there. Shes always nice!

Great food. Good service.

Everything was fine until I recieved my food I ordered a number 7 with mustard and onions with a cheese tot with extra cheese. I did not say extra onions and extra mustard the amount I got was absurd. When it came to the cheese tots I did say extra cheese, but I expected 2 to 2 and half slices of cheese not four so it made the tots uneatable. The drinks were on par though. I also ordered a number 1 combo with fries they were on par.

Had very slow service. My drink order was not correct.

Always a great experience here. Sometimes a bit slow.

Really busy. Had to wait a little longer than usual. But great food.

We sat for over 15 minutes with the button pressed and no one ever took our order.

Needs to be Alot Better Food was Cold.

Depends on which So ic you visit the is okay

Very fast and nice. Good food!

Food was good. They were very busy that day

This 5 star rating is for the one in Monticello, Arkansas. All of the Sonics need to take lessons on how to be a carhop from this one. Each time Ive been there the greeting Ive gotten from each carhop has been so welcoming and genuinely happy to be doing their job and to have a job. I will definitely be a repeat customer. Keep up the good work Sonic of Monticello!!! So far your carhops are the best Ive come across! 💜🤗👏

Fast service fresh burgers best sonic I have been to.

Order was wrong put everything on the Sonic cheeseburger suppose to be just mustard, not mustard mayo and ketchup., plus left off a strawberry shake. Gave carhop a $4.50 tip, then she told me I would have to pull thru the drive thru to pick the shake up. So I did, and they were not friendly. Acted as if I was a problem. Then I had to go around and park again to let my family eat. It was raining some, however I have been to other Sonics during the rain. Never received this type of service. This visit was October 23. I have worked in the public industry for 40 years, and this type of service would have never been tolerated.

The lady that took our order didnt listen. Cheese wasnt melted on my burger and I asked for a side of extra cherries but she added 5 cherries

Great visit! Service was fast and friendly

All ways good good but so slow on the service

Well it wasnt but a few months I wrote bad review for McDonalds In hot springs, well as it has it the sonic here in monticello isnt uptoo standards today, no tomatoes or real mustard not mention no onions on my burgers, but instead hot spicy mustard which I am allergic too, thanks to my woman she tried one first and saved me, so get yalls s..t together please.

Good Morning Dear Cornerstone Family !!!Happy early Easter !!!!Jesus lives 💕💕💕

Love this place. So many choices

Often rude, speed has improved as well as percentage of correct ordered items recieved. Price just keeps increasing. Cost of living hasnt risen that much.

It took 20 minutes to get 2 shakes and a coke. The shakes were melted. One shake the lid wasnt on and the carhop watched it spill on my husband without a word. We requested some napkins but perhaps you can guess she never brought any. Thankfully I had a rag in the back of my car. This was a second chance stop at this Sonic and was worse than before.

Worker couldnt hear my order then they were so slow delivering food.

Good for a drive thru

Monticello Sonic is clean. I give them that. Their car hops arent all the friendly at times. Seems like they are there just to make a paycheck. They could make tips if they would smile some or act nicer. Its not our fault they are there. I also went there last week to get a drink like I went today for. HOW IS SONICS MACHINES COMPLETELY DOWN and couldnt take any orders?

Those drinks was Everything!=

The Manager was very disrespectful they messed up our order we had to go back through drive through. We had to wait a extra 15 min we asked for a free drink since we had to wait so long the Manger said no with a attitude terrible service never going back.

A Business that will place Biblical scripture on their receipts is alright with me. Food is very good. I would only comment it is especially important to get your orders exactly correct. If ya dont want cheese on your burger. Dont put it on there and if ya dont want to work there, get a job somewhere else. Dont stay there and have your unhappy attitude for all to see. Thanks Shine

Always fast service.

This place is terrible. Food is rarely fresh, the people who work there all have terrible attitudes. Tonight I had one of them lie straight to my face. When I went through the drive through I had requested ranch with my food and when I asked if they put ranch in my bag she said “yes there is ranch in there”. Luckily I looked in my bag before driving off, because there was no ranch. When I said there’s no ranch she just stormed off and someone else brought me ranch finally. Absolutely ridiculous that they can’t even get that correct.

Sonics burgers are really good. Its fast and the ppl are friendly

Great service and loved the scripture on the receipt.

Now that I have the app I love going to sonic! My order is almost always ready when I pull in. Staff has improved so much in the last few months. Friendly faces almost ever time!

Sonic has good fast food they are just too expensive. The biggest reason being their drink prices. This Sonic location does have good service.

It sucked, none of the 3 meals were correct. The reason being the Lady that took our order did not LISTEN and did not detail our order as I ordered it. She just did what was easiest for her so she could b ed done with me. Breaker Drive inn is always correct!!!!!

Running specials and they never have products.

Good food. Fast service

I had the cheeseburger and onion rings. They are really good. Fresh produce and protein.

Fast friendly staff

Friendly staff. Quick service

No toys for kid meals and shortened a vanilla cup of ice cream

Clean, and well maintained. (newer construction) Landscaping edging laying everywhere. Carhops dont believe in the word hospitality, or just really cant stand to be friendly. When I ordered a second time the last time I came, it seemed to annoy the order taker that he had to speak to me again. In Monticello, this kind of service is uncommon. They generally have beer service in a college town. Food was still on target. BUT SERVICE IS EVERYTHING.

Good hot food and service

Best place in town to get something to drink!

Service is fast and their drive through expedites your food order quickly as well

Pretty fast most of the time. Also, one of the few fast food places in town that gets your order right the first time.

About as good as any other sonic. Order taker needs to pay better attention and repeat order. Tots were kind of old, BLT was good.

It sonic and its a good one

I love that they put a Bible verse on the ticket. And the servers are cheerful. The food is what you expect, good Sonic comfort food. We like eating outside on the patio which is always clean.

Managers knowledge is lacking. Had to wait long time for a code that I missed and food had gotten cold and she did not authorize replacement of the cold food and melted ice cream. Manager gave wrong information which made for longer delay. If you have money on gift card on the sonic app in your phone, be sure to get the code that displays on the screen, because if you miss it the manager is clueless. Thank goodness they have some fantastic employees who are knowledgeable and know what to do.

Fast service, great food

We had milkshakes & they were delicious. My favorite is the hot fudge shake

Need to close down food is really a mess not worth eating

Nice place for a fast meal. Great staffing. And very well maintained.

The service was TERRIBLE. The girl working was rude and hateful. The cake batter tasted like it just came out of the oven. The flurries taste stale. They didnt give us but 2 straws for 8 drinks. When i asked for straws the girl rolled her eyes and unwillingly gave us the straws. Wont be returning and I live in town.

Nice entree selection, clean, fast service, comparably priced

You get your order within a reasonable time and at a reasonable price.

Love Sonic, but this location struggles with customer service. They screw things up, then ask for item back after its already been in my hands. I cant believe with the Flu epidemic the Monticello Board of Health allows this to happen. Also very dangerous intersection with the new DQ next door. No longer enough space in the center lane to safely merge going both north or south on 425.

Placed an order for several of the 2.99 burgers and fries, pretzel sticks and a couple other things, the speed of service was to say the least slow and lacking. The entire order was messed up overcharged for the full price of the burgers and the fries (still received the small burgers and small fries). The pretzel sticks were so burnt that we couldnt eat them. When I called that evening I couldnt get the manager on the phone and finally hung up, called the next morning, she did try to help but the night manager said that all sales are final and no refund or compensation would be given. Terrible customer service and would not recommend.

Great

Love this place happy hour is the bomb n helps me treat my 6 kids to afternoon treats

Service was fast, friendly & food/drinks were correct, fresh & tasted great.

My 1st clue shouldve been how slow they are compared to Dairy Queen next door. I ordered a Coney meal add mustard and onion, large tots and a large Dr. Pepper. My husband ordered a Sonic burger and a large M&M Blast with No whipped topping. We will start with my husband order Blast had whipped topping and the only M&Ms were on top of the whipped topping, burger was fine. (Receipt was correct on what was ordered)My coney had about 1/4 tsp of chili and a 14 ounce bottle of mustard on it. My husband tried to get me to have them remake it but because of the time of day and long drive we had ahead of us I didnt. Wish I would have, but you never know what to expect when you return your meal and have it remade. As for the tots, didnt get to eat them as they accidentally landed on the floor of the truck (my fault) BUT they were not hot, barely warm when I picked them up.

Love the nice blonde car hop. She is very polite.

Fresh food pretty fast service.

Always quick service and good food. Never a bad experience...

I love Sonic!

Good food good service. Really busy most of the time.

I sat in the drive thru for an hour waiting.

Love this Sonic because of the great Employees and Prices!

Fast and efficient service

Great food

Food is okay...Service is usually quick

Food was barely warm.

Fast food and service.

Burger was cold, cheese wasnt even near being melted

Slow service, but the food is usually good.

Food was hot...enjoyed our meal on the go.

Sonic is one of my familys favorite places to eat. We visit often and the service is always fast and the food is hot and fresh!

A pretty ok place to get a simple drink but as far as food goes, its usually always wrong.

Great service . although, some workers have been rude to me on different occasions .

Fast friendly service, with great food and drinks that keep me going back.

Took over 20 minutes for a simple order

Friendly service and rarely get an incorrect order.

The new Resse ice cream is not that great for the price

Friendly car hops and food has always been good

Food has always been good, and drive through is quick. Overpriced like all Sonics though.