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Techmate
617 Locust St, Monticello, MN 55362, United States
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Techmate
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Za
Review №1

Techmate is simply the best!! No better place to bring your device to be fixed. The technicians that work here are fast and friendly, and very knowledgeable about all of the products they service and sell. 10/10 would recommend this establishment.

Ni
Review №2

Had my daughters phone screen replaced here. The part ended up being defective and they did a great job addressing my issues and ordered a replacement part and fixed it free of charge. Very satisfied

An
Review №3

So helpful, honest and reasonable. Im thankful for them and their knowledge of technology. Its so nice to have this service close to home!

Tr
Review №4

They were professional, patient and happy to answer questions. Fixed a minor phone issue very quickly. Will definitely go back!

Ga
Review №5

They were nice to me through the whole process but at the end once I got my xbox elite controller the thumbsticks had been altered and not OEM. They refused to acknowledge that they messed up the thumbsticks and will not do anything about it. I forgot to take a picture of the controller before I brought it in unfortunately so there is no way to prove it didnt go in there like that. Make sure if you bring in a controller you take a picture before hand to hold them accountable.

El
Review №6

I will never return to this store. When bringing in my iPhone to have the screen replaced, the technician broke my phone beyond compare. The touchscreen no longer worked and he couldn’t figure out why. The technician said it’s because apple is secretive about their devices. They offered to pay for PART of a new phone for me, an old refurbished phone. My husband ended up calling the owner a few days later to see if there was more they could do. The owner earned the additional star by replacing my phone for free, I just had to wait a few days. The disheartening part was that the owner says that “this happens” in relation to phones getting broken.. overall, I was disappointed with my service and will not be returning to Techmate in the future.

Sh
Review №7

I brought my labtop in to have the screen looked at because it wants working, I got told it was broken..i didn’t have it fixed, it turns on 7 days later working, makes your think the trueness of the people at the business 🤦

Ba
Review №8

Very helpful and have solved my issues every visit.

Be
Review №9

What great service. Austin was so helpful and nice. Definitely will use their services again. Thanks Austin and Techmate!😊 Merry Christmas!🎄

Br
Review №10

They were really helpful and quick with fixing the issue I had with my laptop. I’d highly recommend them as they seemed to be very knowledgeable of their craft.

Ba
Review №11

My computer is 6 weeks old and already required service. I wanted to go locally somewhere in the Big Lake/Monticello area. After checking reviews for the businesses I decided to visit Techmate in Monticello.The lady whom I first met with was very personable, took my information, and said that I would be receiving text messages on the progress. I explained that when my trial offer of the Norton antivirus ended I deleted it and installed a program that I had used for several years with Windows 7. An update on my replacement program resulted in communication errors with other programs and ultimately became what is described online as the “Screen of Death.”Within 24 hours I received a text informing me that work had begun and a few hours later I received a call from the tech explaining what he had found and that it would have be to reset to how I had received it. Being so new there was only a couple of items that would be lost so it was not an issue for me.This morning I received a call and it was ready to be picked up.I met the tech and he mentioned that I utilize Google as my search engine so he added an extension which will block ads.Techmate is a family run business as I found out. Everyone is so nice, genuinely focused on great customer service, and completing the work on a timely basis. I give them 5 stars!

Ga
Review №12

They are reasonable employees that do listen to the customers concerns and thoughts on the issue before working on it themselves. If something goes wrong, they will make every reasonable attempt to make it right. I would recommend them to others and will return again if I ever need help with my laptop again.

Jo
Review №13

They fixed my Jstar samsung lickedy split like, I got to save all the info in my phone, I would definatly recommend there service. Joe

Ja
Review №14

Techmate is the BEST, better than any other tech places that fixes electronics, they r not to expensive, I would recommend techmate to anyone.

PL
Review №15

We have had multiple tablet screens replaced here and every time it is quick turn around, done right and at a good value. Very happy with the repair. I strongly recommend trying them out if you have not yet done so.

Ha
Review №16

In and out, fast to fix the problem, was nothing major, but was done right. Will return

Do
Review №17

Nice to have as local computer repair company in a small town. Used them twice last year and both time they resolved the problem.

Em
Review №18

We brought a phone in that wouldnt charge, and we were out the door in 5 minutes! Very nice young man with great customer service. Will go there again.

Ja
Review №19

Techmate is great to work with as far as customer service, knowledge of products and general kindness. I highly recommend them for all if your computer and even Drone repair needs!

To
Review №20

Daughter got a new screen and replacement camera for iPhone 7+. Was a decent price @161...

ca
Review №21

Busted up my phone screen of my nearly brand new iPhone, brought it in the same day and I had a new screen in under two hours. Fabulous service and very reasonable prices—posted right in their website too so you know exactly what you’re gonna pay. Would recommend!!! Thanks for turning my day around, Techmate!

Gr
Review №22

Unable to give an estimate for a simple job.

Je
Review №23

Having issues with IPhone X charging port. The Techmate repair expert knew what our problem was and fixed it in minutes! Plus, they had Monticello merchandise we purchased as well 😊. Thank you!

Em
Review №24

Wonderful experience taking my daughters I pad here to get fixed. They went above and beyond to help me. The costumer service was amazing, super nice guys and so helpful!

Cu
Review №25

Awesome customer service and quick turn around.

Ch
Review №26

Great job they did

Je
Review №27

Great customer service and fair prices!

Za
Review №28

Way over priced

Ka
Review №29

They knew what was wrong with my computer right away! Not only did they fix it, but somehow it runs faster AND they cleaned it off for me aswell!

Ka
Review №30

Brought a custom PC in for a free diagnosis but it only applied to pre-builts, so they charged me a $60 service fee. On top of that, while they did fix my pc by swapping the RAM into a different DIMM slot, they failed to identify why the first RAM slot wasnt working in the first place. Upon closer inspection while removing the CPU, one of the pins was bent in the CPU tray, leading to massively decreased gaming performance and my first RAM slot to stop functioning altogether. Was told that the CPU was reseated during service, so there was a definitely a chance to catch that issue. Really nice people, otherwise. Wish they were a bit more thorough in inspection for what I had to pay for. Hopefully they see this so they can provide better service for the next customer. 3 stars because their advice of buying a new motherboard was correct either way.

He
Review №31

Wonderful customer service!

Mi
Review №32

Awesome workers and great prices!! 100% would reccomend

Ma
Review №33

Nice and knowledgeable staff

Ya
Review №34

Fair deals on computers.

Ni
Review №35

Recycled a laptop, tablet, and a Verizon jetpack. The process was painless and the staff member was pleasant.

Information
9 Photos
35 Comments
4.8 Rating
  • Address:617 Locust St, Monticello, MN 55362, United States
  • Site:http://techmatemn.com/monticello.php
  • Phone:+1 763-272-1430
Categories
  • Computer repair service
  • Computer store
  • Computer support and services
  • Data recovery service
  • Mobile phone repair shop
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:9AM–4PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
From the business
  • Identifies as veteran-led:Yes
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