Good prices and honest service. As a retired ASE Master Technician, I was very pleased that no one tried to sell me services I didn’t need. Always professional and courteous with the new management.
Heartland tire is the only auto service place I fully trust. They have taken great care of us and our vehicles over the years. Reasonable prices, no nonsense, and truthful. They have done $30 nail repairs on my teenagers tire, given me a lift down the road when my car was in for service, and are always friendly and service is quick.
When I had my flat tire, they were available to help me out on a Saturday morning. One of the few places that were available on the weekend. Thank you!
Great service. Helpful staff.
Extremely knowledgeable service Representatives professional mechanics nice atmosphere expedient service in most cases
Tom and the crew are helpful, knowledgeable, fair and honest. You cant ask for more. Thanks for your help!
I have come here a few times now and everytime i have a great experience. Very friendly and fast service. Every time i have called they have been able to get me in the same day. Very happy with them!
Been going here for 10+ years, love their honesty. They’ll bring you back to the bay to show you the problem, they offer multiple solutions depending on price point and how long the “fix” will last. Super friendly, loaner cars available and a night key drop box on site.
Seriously these guys are awesome. After the cold spell we had in February my car had to have work done and afterwards my engine light kept going on. Heartland never gave up on figuring out what the problem was. They were always super nice and respectful, gave me a loaner while they worked on it, went above and beyond. And didnt charge me! I have never been treated so well by an auto shop and they have my undying loyalty for any future car needs. I would recommend them to anyone. Love this place!
Terrible service, over priced, and definitely not worth the money. Go somewhere else & save yourself the time, money, and energy.
This is the only shop I take my car to. Ive had such great customer service and honesty there. They are reasonably priced. Ive also been to the heartland tire in St.Cloud and Ive had better experience with the one in Monticello all the way around from price to service. The people there are great and theyre waiting room is very comfortable. Theyre also very good about doing things in a timely matter 🤗
Very friendly staff. 2nd time coming here and very fair price for service. I came here this time because my tire had a slow leak and was told by my dealership service dept that I should just keep an eye on it... With subzero temps this week and winter in general, I wanted a 2nd opinion.Heartland got me in right away, listened to my concerns and addressed the issue. Good peace of mind!Update: picked up a screw in my tire and had to get it patched temporarily on my way home from up north. Called Heartland and told them I needed a new set of tires. They had me in the next day with a new set of tires at a far better price than the dealership gave me on my old set (same model and brand!)Cant beat great service like theirs! Thank you!
Bryan was simply THE BEST! We had a problem with our tire and not only did he take of that problem, he helped us with another issue with had with our trailer...if you need a place that is going to take care of you, you’ve got to come by and ask for Bryan...he really took care of us!
Ask for Kevin did a great job on my car...even did some preventative maint for me..great job
You cannot beat the honest and fair service and quality work at an affordable price!
Ill never use Monticello Goodyear auto and Tire every again. Went in and had a plug I needed filled, they did a great job getting it done, fast and very nice.Got about 40 miles down the road, the tire wouldnt hold air. It did before, but I wanted to make sure a plug was in it, because the leak was a slow one.Filled it up again and got 100 miles out and pure flat. So I had to go into a place in Park Rapids and they showed me what they did.The pulled the tire off the wrong way on from my rim, ripping the bead to shreds. SO I had to buy two new tires ( my tires only had 10,000 miles on them.)So I figured I would contact the GoodYear in Monticello, just to let them know, they accidentally ripped my tire. Left a message, and even messaged them on FB...no return calls nothing.No return calls and they blocked me on Facebook... Who does that?I wasnt wasting my time going up there in person because I can already hear the BS on how it wasnt them, when it was. ( I watch the Park Rapids guys remove my tires )Thanks for nothing Monticello Goodyear. Dont expect me to use you ever again. And I will be taking down my good rating for you on your site. Oh thats right, you blocked me???
Honest, They do the job. They give me recommendations but never try to sell me on services I dont need. Ive been getting my tires there for about six years on all our vehicles and I have recommended family members go there as well.
Had an untimely issue on a Saturday with my truck tires. I called and spoke with Bryan and he said he would try to squeeze me in as they were very busy.They managed to get me the service I needed and were easy and efficient. Would give more stars if possible. Good experience
Great Customer Service! These guys are honest and helpful. We had the coil go out on our truck and had to have it fixed. They got us in the next day. While I waited I heard only respectful conversations. I would recommend this place to everyone! Thank you!
Absolutely Amazing. Got a quality tire mounted and wait time was two hours probably one hour projected all lanes full and parking lots packed but they still got me out in ten minutes because I had to get to work. Above and beyond. Absolutely thankful. Definently recommended.
Haunting the Haunts can always count on you for all of our vehicle needs. With our travel schedule upkeep and reliability is a must. You have proven yourself exceptional far beyond your competition. As a small business we appreciate the constant superb quality in everything we have purchased. Haunting the Haunts will always choose you.
Out of towner and my local friend recommended me to them. Very nice, quick, and cheaper oil change than I thought I was going to be paying. Definitely go to them next time I visit!
You can count on heart land tire to take care of your vehicles needs.
Had an unexpected lug nut failure on my trip to north dakota. I was lucky enough these guy fit me in the next morning. I had it towed to them, new lugs nuts installed and back on the road before noon. Couldnt be happier with the service. thanks again
Never had a bad experience with these guys. They have gone out of their way on several occasions to fix my vehicles. I would not go anywhere else in Monticello to get service or tires. Today they fix a trailer tire for me in 15 minutes for $30 without an appointment. I just dropped in on a busy weekend and they took care of me. Customer forever.
Great place
Great place there 👍.
Went to get truck fixed multiple times here, only to leave and have the same problems as before. Brought my truck somewhere else and mechanic told me whoever fixed my heat/blower and put the parts in backwards and everything is fried and that the alignment never even happened since my vehicle keeps jerking. Biggest waste of 2 grand on a shop that cant fix the problem right the first time. Im positive they took advantage of someone who doesnt know anything about vehicles. Dont bother wasting your money here.
Really nice staff, fair pricing and overall good experience
Can get you in quick and great service with a smile! There was a nasty storm this morning and I had an appointment, I called and they were able to change it to this afternoon. I was in and out in less than an hour! Thanks Heartland tire, you guys rock! :-)
I went in for an oil change and they got me in right away. They had a comfortable place to wait while they changed my oil and the people were very friendly. I purchased the oil change club book which is a great deal! I was also in and out in no time. I would definitely recommend this place!
Figured out the problem, but tried to hide it. After noticing the main problem (last time I noticed the effect) I took it back, and they still tried to hide it to scam me. Didnt even get the car fixed. Smh
Awesome Customer Service.
I was 5 hours away from home without a spare. Getting home within a day was essential. I went to Walmart first but they didnt have the tire I needed and it would be a few days before it arrived. A little discouraged I limped my car across the street to Heartland Tire where I was able to get name brand tires for only slightly more than what walmart quoted me. The best thing was they were able to get the tires there and on my car the same day.Edit: I have dropped my 5 star review to a 4 star because they some how messed up the order and ordered the wrong size tire. Mistakes happen so its fine. Just really needed to get on the road today. Even with the mistake they still have great customer service and friendly staff. Still would highly recommend.
Great place and I highly recommend them! I was in a time crunch and they were able to squeeze me in. They are extremely friendly and knowledgeable. They have a really nice waiting area and very competitive prices. Ill be returning for sure!
I have had multiple vehicles serviced here over 10 years. They have always provided excellent timely service. I would highly recommend their business.
Great experience have Goodyear comfort touring on both vehicles!
Very personable and knowledgeable. Definitely recommend.
Excellent work and customer service !
Tom really recommends the right tire that is best for your vehicle within your budget. It took only an hour an a half to get 4 new tires with an alignment. Recommended.
Made same day appointment. Tom was professional and polite to deal with. Got in on time and out in a reasonable time. Pricing was as expected. A++
Top of the line honest service every time.
Fast in and out friendly service and informative
Service personal are knowledgeable yet not pushy and they do good work. Waiting rooms is nice. My only complaint so far is the need for a reservation for simple oils changes.
Dan, Tom and the guys in the shop are the best in the business and its worth the hour drive there to get the type of service you will not find any where else!!!
Appreciate the quick response to the issue by management so they get a boost in stars from 1 to 3. Definitely doing the fix myself though.
I’ve had multiple negative experiences at the Monticello Goodyear. Including issues with communication, customer service, and quality of service. I have no intention on returning to this Goodyear or any other one based on the way I’ve been treated.
Great service and prices! Been going since they open. Would defiantly recommend!
Brought my wifes Chevy Malibu here for new tires. They had a deal buy 4 tires and get a free alignment. They said they couldnt align the car because both inner and outer tie rod ends need to be replaced and shocks were also bad. The car drove nice before I got the new tires on it so Brought it to another local mechanic in big lake for a second opinion. He told me there was no reason to replace tie rods or shocks. They just didnt want to do the free alignment. There being dishonest lost my business. I wouldnt trust them with any of my vehicles.
These guys do great work! Above and beyond service.
Knowledgeable professionals that will find the problem and fix it. They will also let you know when a repair is necessary or can be put off. They have kept my families aging vehicles on the road and reliable.
Nice service and explained step-by-step what they planned to do.
I think they do a great job . My car broke down on a wintery Minnesota day and they got it towed and fixed that day. Thank you
Thanks again for fixing the windshield washer and hood latch. Your service today was fantstic!!
Love these guys. Never had an issue.
They got me in right away and very reasonable prices. Employees very kind.
Always good service, knowledgable staff, work hard to accommodate your needs
Very helpful assessment of my old vehicle troubles
Friendly reliable work done for a good price
Great service at a great price. Ill return here for future service needs.
Super helpful, always nice & good prices
Mechanics do fantastic work. They do last bedside manner though
The owner is a jerk just looking for people he can screw over. He screwed me over for tires because I was in a hurry because my mother was in critical condition. Then he told my niece that he saw me coming and knew he could screw me over. He also lied and told her that I was sitting outside the store before 7:00 a.m. waiting for him. I will never go back to that place!
Good experience overall.
Always willing to answer questions. Not being taken advantage of because I am single and older
Constantly over charging on everything. If you are a novice with auto care, stay away they will rip you off.
Found nail plugged tire on my way...
Ive gone here a couple times. They only fix what they think is absolutely necessary and have been nothing short of trustworthy, in my experience.
Awesome customer service
Awesome quick service
Very nice, loved it
Very good service