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Academy Sports + Outdoors
8610 Eastchase Pkwy, Montgomery, AL 36117, United States
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Academy Sports + Outdoors
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Review №1

OK I guess. Two cashiers were of no help. Kinda shrugged me off when I told them I was there for a store pickup. Luckily another employee heard my name and recognized that I had a pickup. She went and got it. While the two cashiers told me nothing. Had I not heard her say that she was going to get my order I would have been clueless. Same scenario for another lady standing in front of me. And we discussed how unhelpful and unprofessional the cashiers were. The employee who went and got my order carried it on the cart to my vehicle and her and another gentleman were very helpful in assisting me load the heavy item. So in short two employees were helpful. The two cashiers not so much.

Da
Review №2

Great staff, very kind and helpful. Found some good deals too.

Ma
Review №3

Was looking for binoculars for an anniversary present. Sales person was helpful, going us details about the different brands.

Bi
Review №4

Helpful staff, helpful me find what I was looking for at a affordable price.

To
Review №5

NOT overcrowded, Excellent service the correct ammunition i was wanting at,- - get this cheaper then any other place Ive checked... Couldnt find a holster that fits but then again i do have a biG 🔫 9. In all Nice and plesent people. I recommend it 👍

Ha
Review №6

Great store large selection of camping goods and many other items

Jo
Review №7

A big thanks and praise for manager, Justin. Being short staffed, there was an error made by an employee who was doing the best he could in a department that he was unfamiliar with. When I discovered the error, Justin happily made everything better than right and the exchange was handled with ease by helpful staff. Everyone makes mistakes...but how you handle them is what matters. Justin is a class act and so is his hard working staff.

Ka
Review №8

Great customer service! My son’s football cleats that I ordered online for curbside pick up were not available after I purchased them. One of the employees called and offered me the next style up with no upgrade difference charge instead of canceling my order. I appreciated that and so did my son.

Ga
Review №9

Good experience, in and out quickly. Even saw one of the employees notice the 2 checkout lines backing up and she immediately opened a 3rd register to keep things moving.

Am
Review №10

Really love this store, great prices and found exactly what we were looking for! However I wasnt impressed with our cashier who kept trying to make jokes as we were checking out. He even went as far as using profanity while talking to us infront of my 12 year old son. Not something I was expecting and definitely will NOT be going back to this location.

To
Review №11

Love it!!! Great prices friendly employees

CA
Review №12

Bought my water sport gears here. Various brands are sold here, so you have alot of options. Me and my husband also buys ammos here. They have a decent amount of stocks but preferrably go in the morning til 12pm, just to make sure you still get some. Only 2 boxes of ammos are allowed per person. Bit pricey, but where else can you find it but here, service is good too. Friendly personnels are working there. Well keep coming back for sure. Would like to avail the academy member card (but its a credit card) and dont wanna manage another one.. so yeah.. but if you can, I would encourage you get it and enjoy alot of discounts.

Ke
Review №13

Loved it, It was awesome to see the big selection of boats and outdoor equipment

Ca
Review №14

Weve always had good experiences at this Academy location. The store has a good selection of cheer and soccer supplies. They have a huge selection if merchandise and its fun to check everything out. There are usually a lot of staff available to help you, and check out us normally pretty efficient. They also honored a military discount for us.

Ky
Review №15

Clean store with a nice selection. Knocked a star off because I did curbside pickup and ordered two bags of 15lbs pellets. They chose the worst condition bags with holes in them, tossed packing tape across it and gave those to me. Next time Ill just go inside and select my own bags to avoid this issue. I would not do another pickup or recommend it to anyone. Also check not only the tags on shirts for the size but the shirt itself. Didnt catch a shirt I bought until I got home and took the tags off only to realize the shirt was a size smaller than what the tags displayed.

C.
Review №16

Customer service was good. They stocked a nice amount of a large variety of shoes. I found what I wanted.

Br
Review №17

I was able to do a curbside pickup in a timely manner. Their service is great.

Ti
Review №18

Shopped on school tax-free day and they did not have any uniforms. Also most shoes out of stock. I always have enjoyed AS but this trip was a waste of time.

Ge
Review №19

Surprisingly great deals name brand shoes and school clothing. Mask required

De
Review №20

Andrew was a Big Help in trying to find a handgun for my daughter for self protection, he showed me what guns would work for her and he gave me some very good ideas, Thank You All at Academy Sports for the quality service and work, You All were Very Curtious

Da
Review №21

Store was clean and organized. Staff was very friendly and offered to help. I didnt find what I was looking for, but was offered suggestions and made aware of their online store. It was a very pleasant experience. This Academy Sports is pretty consistent in their customer service and over all 5 star experts. I recommend this Academy Sports at East Chase to anyone.

Da
Review №22

Always a pleasure shopping here keep up the good work

An
Review №23

Daughter ordered some chairs online that we picked up.

Lo
Review №24

We enjoyed it and we be going back there

Li
Review №25

Always find what we need. Always good selection.

Bo
Review №26

Went in for gun cleaning supplies and a new cleaning mat. There were nothing but bare shelves. This isnt ammo, or gun that Im speaking of now. Not one associate on any computer or that picked up a phone could give me an answer. Go figure with big corporate stores. Went back to individually owned, had me one there while I was still shopping. Yep, a little out of the way, but, Im going back to the little guys, where it all started anyway.

Fr
Review №27

They were very helpful and very friendly I really enjoyed that. ✌🌄

Ke
Review №28

High hell but okwith some tnings

sa
Review №29

Bought a pistol the salesman was quite knowledgeable in helping me choose the one for me.

Sh
Review №30

I love Academy Sports so every chance I get when I am traveling, I stop by one. This one was the least exciting one I have been to. The shoe selection was lacking for women’s running shoes. It just seemed such a lackluster store. The first time I have walked out of an Academy Sports store without spending a penny.

Ab
Review №31

Wonderful sales and marked down prices.

Al
Review №32

Jalynn was very knowledgeable of the item we wanted to purchase. They were sold out of the item but I greatly appreciated his time and patience with us.

Le
Review №33

I seen that the 10 x 10 Canopys were on sale! Used my Military discount,Great Price! Thank you

Ly
Review №34

While inventory was low in fishing area and didnt have my size boat tire, the store is cleaner than I have seen it in a while. Greeted as I walked in to the store.

Br
Review №35

Very attentive employees good job

An
Review №36

Sold out of almost everything we needed... July 4th sale

Em
Review №37

Extremely helpful staff and a pleasant store to go in. I was just not satisfied in the bicycle section for the lack of prices and sizes there. Online they are very organized but the building does not allow for cell service so I could not pull up my wishlist to see what bike matched. Instead I had to crouch down and twirl tires to see what size they were and try to find the size I want. You cannot get a bike in a box which is tricky for storage and wrapping when you want to save the bike for a present. But good that it is assembled by a professional.

Je
Review №38

They have great sales right now. We were asked by 3 different salespeople if we needed help. The checkout clerk was friendly as well. Love this store.

Ed
Review №39

Horrible! Waited in line at the site to store desk while cash only customers were checked out only to be asked if I had checked in to receive my purchase once it was my turn.😡 This is definitely not the process and the cashier seemed to be confused. I then chose to go to my car to utilize the curbside option. While waiting yet again, I called inside of the store to speak with a manager. Once someone finally answered, I asked for the manager and could hear the employee hand someone the telephone. I assumed that I was about to speak with a manager, only to be placed on hold without anyone saying anything to me. I did eventually receive my purchase and the young lady that bought it to me was very nice.

Co
Review №40

Customer service with great prices and went up a little bit but I guess thats due to the pandemic overall experience decent

Br
Review №41

Good products, good prices, helpful staff.

Am
Review №42

Awesome National Championship Tradition!!! Going to Academy after the game to purchase fan gear. THANKS to the EMPLOYEES who make this a wonderful experience for the consumers/fans.

Ja
Review №43

Never have what you need in stock and you cant get checked out for anything

Ca
Review №44

Did not have what I wanted.

Aa
Review №45

Every thing I needed was there and I even got a few extra things.

Ma
Review №46

Good clothes prices but need a greater selection of womens shoes.

Li
Review №47

Looking for school uniforms I have purchased here in the past and I was advised that they do not carry school uniforms at this time. So it was a wasted 150 mi trip

Ch
Review №48

Three things. Why have the display up and you dont have the items to sell.2nd young, African American,. Curly hair hanging in a bob. I came twice Thursday night.band Friday morning cause product could not fit in car. She is not customer service friendly. I asked one or two questions to many but I spent 500. Im a store owner and customer service is key. I could shop anywhere. But I choose Academy.On the other note the guy that helped me to my car was awesome. I wish I had his name

Er
Review №49

Well stocked inventory. The staff could be a little friendlier. There not rude just quiet.

Ja
Review №50

Awesome and always a pleasure shopping

Jo
Review №51

Great selection. Beats DSG every time.

Ro
Review №52

Great service. Always have the exact products I need.

Wi
Review №53

Academy is about the same as always. Some people less than careful with their covid mask. But you cant blame Academy. If you looking for ammo or firearm supplies, they are picked clean right now, as they are with some types of clothing. I guess havent restocked from the Holidays just yet.

Gi
Review №54

Two guys helped me in the shoe department to find football cleats for my nephew. Even though they didnt carry a size 15 they offered to look online for me with no hesitation. They were very knowledgeable about the best kind of cleats for him. Excellent customer service is always appreciated, great job guys 👍🏾👍🏾👍🏾

An
Review №55

Great customer service and management team

Ph
Review №56

Cashier was very nice

St
Review №57

There great 👍

Wi
Review №58

Best prices and same products as other large stores.

Ja
Review №59

The igloo coolers are garbage have had to buy 5 over the last year.!be sure to keep your receipts! This place is no good!

Le
Review №60

Went looking for a double burner & tent...Found both. I purchased this display...they disassembled & packed it up for me!

Do
Review №61

We were looking for an inversion table and were hoping to see one set up. They had 2 different ones by the same brand on the shelf; you couldnt tell the price. None was set up and no one was around to ask for help. Needless to say no purchase here!

Ke
Review №62

I purchased my Championship shirt from there 1/11/21. It was a wonderful experience and I enjoyed the employees help

St
Review №63

Not bad. Good prices slow service.

Me
Review №64

We didnt purchase anything but store was clean

De
Review №65

Great collection. Lots of sales/cleareance. Clean store.

Da
Review №66

Always helpful and friendly

Be
Review №67

Love this academy!

Le
Review №68

Went there to buy a handgun I was delayed. Its been 10 days they apparently cant ask my status. There company policy is that they have to get a response back not like everyone else where after 3 to 5 days no response they can sale the gun. They suck

Sh
Review №69

Love the guys in the gun shop

Ke
Review №70

Found the perfect nike for my mother!! Great price as well

Ke
Review №71

Super cool super nice

Ju
Review №72

Staff was very helpful.👀👀👀 4 school uniforms very disappointed summer school started but this store didnt have any uniforms

Vi
Review №73

Great prices.

Mz
Review №74

Great prices friendly staff

Wa
Review №75

If you want bullets ..your SOOL !!!!But always clean & well organized ..

H.
Review №76

Thats good

Wa
Review №77

Awesome place, friendly staff

Go
Review №78

Academy Sports customer service was pleasant. I went in to buy a weight set and I was assisted in purchasing the set and getting it to my car. Good experience this time.

Ki
Review №79

Went in to just look at some pistols and the guy was busy and another employee struck up a conversation till he was done. Very friendly. Not a great selection of pistols though.

St
Review №80

Always has what we need and very helpful!

Ju
Review №81

Very polite and helpful. I did a site to store and when i got there i was helped immediately.

Mi
Review №82

They offer everything for a better price.

Za
Review №83

They was very helpful and a worker named Ttoria walked with me around the store to find my son the perfect shoe....She was very nice and patience with me...Thank u so much Academy..

Er
Review №84

Always clean and tidy, awesome selection.

Ta
Review №85

Hollow tips in stock and that’s all I need

Mo
Review №86

I love Acadmey, but this one desperately needs a red light out front.

So
Review №87

Good deals, good customer service.

Al
Review №88

About 20 different backpack and none for real camping/hiking.

Ge
Review №89

Nice outing didnt really have the work boot I was looking for.

Ch
Review №90

I looked online at their website and I found 6 boxes of 9 mm bullets they said they had. I get there and they have NO BULLETS!!! To me thats false advertising!

Al
Review №91

Had a rain jacket I needed at a fair price. Great store, kind employees.

To
Review №92

Very pleasant

Mi
Review №93

Friendly employees, clean establishment. Definitely recommend this place for all your athletic and outdoor needs.

Pa
Review №94

Love to look around really clean

Be
Review №95

Didnt have the Ammunition we need

li
Review №96

We went to get folding chairs and couldnt find them so I asked an associate where they were. The nice guy took me to them. My granddaughter was asking someone else and that girl just gave her directions to them. I really appreciated the time my young man took to make sure I knew where they were.😁❤️

Li
Review №97

Grandkids love their shoes Thank You

Sh
Review №98

Great buys for the summer.

Ra
Review №99

Nice shoes 👍👍👍

Ca
Review №100

Good exercise equipment for the price.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:8610 Eastchase Pkwy, Montgomery, AL 36117, United States
  • Site:https://stores.academy.com/al/montgomery/8610-eastchase-parkway.html?utm_source=google&utm_campaign=alabama&utm_medium=seo&utm_content=163&y_source=1_ODc0NTQ1Mi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 334-215-2800
Categories
  • Clothing store
  • Outdoor sports store
  • Exercise equipment store
  • Gun shop
  • Hunting and fishing store
  • Shoe store
  • Sportswear store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:Closed
  • Thursday:5AM–11PM
  • Friday:8AM–11PM
  • Saturday:9AM–9PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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