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Haigler Auto Services
4287 Atlanta Hwy, Montgomery, AL 36109, United States
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Haigler Auto Services

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al
Review №1

I used to love this place, Ive taken my car here for years now. After dropping my car off, I called and called to see if any progress had been made, nothing. A family member went by just to check on my car and they had already fixed it. They used to always call me BEFORE fixing the car, to let know the issue and how much it would cost, ya know, to be sure I could pay it. I didnt receive any of that, thankfully I had the money to pay it though. Wont be taking my car back.

Jo
Review №2

So very much appreciate the service and such amazing job well done! Made sure job was done in a more then timely manner! Quicker then ever thought and with precision quality! Thank you so much. My wife and I totally agree the rides smoother and better then when we got it! OH YEAH!! They even supplied a complimentary ride home when i dropped the car off. Great friendliness and.conversation. We Thank You again!

An
Review №3

They helped me in a crisis and got my alternator replaced in several hours. If it hadn’t been repaired quickly, i would have to stay in Montgomery 3-4 nights and there no hotel rooms because of evacuations from Hurricane Ida. This place is great!!

4Y
Review №4

I was in the middle of recuperating from some surgery and my 18 Y/O daughter called home minutes before 5:00 PM that her car was broke down with a busted water pump. In no position to deal with this, I quickly called Haigler and they arranged for a tow truck to retrieve the car from a local parking lot that evening. Called me the next day with diagnosis, and the following day it was fixed. I have taken cars to Haigler four or five times over the past 10 years and have NEVER had a problem with the repair, or the service experience!!! Wonderful people!

Ci
Review №5

Had my timing belt replaced here for a reasonable price after calling 11 other places who all told me they would not work on my car. Emily answered the phone cheerfully and told me that they could get my car in. She was knowledgeable and honest. It only took them two days to fix my car and it’s running nice and smooth now. Thank you to everyone at Haigler! I will be going to them from now on.

St
Review №6

Worst receptionist EVER! They need to fire her. She is rude. She makes it sound like it is an inconvenience to her when you call and try to get questions answered and updates about your repair. Was horribly rude and told me not to call them. Said she would call us when they were ready and the car was fixed. Will NEVER use hem again.

Mi
Review №7

Everyone was so nice and the truck runs great.

Br
Review №8

Great service and work. You will not find a better team. I would highly recommend Haigler Auto Service to everyone.

Jo
Review №9

I was in Montgomery from Missouri and ended up needing a couple of new tires for my daughters car. Got a recommendation from a couple of local folks. The crew at Haigler took care of me and worked with our schedules to make sure we were back on the road when we needed to be. Will definitely recommend to my college kids friends and parents in the area! Excellent service! Fair and reasonably priced.

Ty
Review №10

Great people. Great service. Great prices. I thank you for servicing my vehicle.

De
Review №11

I am never coming back here again. I payed $708 to get my breaks fixed. I never clearly confirmed to go ahead and fix my car. I was the on the phone with the mechanic as they talked about fixing the caliper and piston of my car. Then, I said Ok. Hold on. Let me talk to someone else about it. I then went to get my car and they gave me my $708 bill. I told them I never agreed to get my car fixed. She tried to argue about how she heard me say ok to fix my car. Since I felt it wouldnt be fair to unfix a car. I paid anyway. I felt trapped paying $708, instead of the $45-50 checking fee. Now imagine if I didnt have the money they demanded. If youve read this far into my paragraph and still want to try them. Be sure not to use any words that can be mistaken for conformation when they are doing a job for you. Make sure they understand not to do anything to your car or they will fix it anyway and you might be trapped paying. I would only give another half a star because my car was fixed in an hour.

Ro
Review №12

I recently had my car serviced her and had a great experience. I had brake pads and rotors replaced and the work was done quickly and the price was lower than I thought it was going to be. I have some more service that needs to be done to my car and I will be taking it back to haigler.

C.
Review №13

Excellent work on my alignment and was done quickly.

Jo
Review №14

Great staff with fair prices!

Ar
Review №15

Haiglers was reasonable,professional,and honest,also very helpful.I recommend haiglers to anyone with a vehicle problem.

Wi
Review №16

Way to high dealership was almost half the price

Ma
Review №17

They were quick to assess my problem, even though I was a last minute call in/drop off. Kept my car while I was out of town with no extra charges, and explained all the work done and gave me no “surprises” at pickup. Will be back for sure :)

Ch
Review №18

They put in a radiator on an engine that had a cracked head gasket. I basically wasted money on a smaller repair when there was a much bigger repair to be made. A repair that the vehicle was not even worth. Theyre good at what they do but i advise you make sure you know whats going on if you take your vehicle to them

Mi
Review №19

They were the only one who fixed my vehicle while others refused. I live in Prattville and had to go to Montgomery. They did a wonderful job and it works well. Would do business with them again. They were also reasonably with the price.

Je
Review №20

Fixed my Cadillac quickly and at a fair price. Everyone was very nice and polite. Will definitely do buisness with again.

Wi
Review №21

They are pretty good, and can get complex work done quickly and effective. I took my car there for multiple years until it was totaled. I would give them 4.5 stars instead of five stars because they missed something they shouldnt have and it caused me some hassle.

Du
Review №22

Absolutely the best place for vehicle service and repair. Always honest and professional. Been using this establishment for 25 years with no complaints. They have the best staff and technicians available.

Cu
Review №23

Expensive but good work

Ke
Review №24

If you want to be ripped off. You have arrived. I call a few places for a price to get my car inspected. Most said $30 until I made the mistake of calling Haigler. They wanted $70 to do a five minute inspection. I wonder how much they charge to do actual work????

Re
Review №25

I love it when the shop manager tells me that my car needs less service than I was prepared to purchase. The car was ready on time and everything was done as they promised. The office staff is friendly and helpful. This place is WAY better than Brubaker in so many ways.

Ga
Review №26

Fantastic

Ke
Review №27

Had some work done on my Jeep and was very impressed. Great customer service and time management. If you need a ride to work while they are fixing your car, they have a shuttle service to work which was very helpful for me. Highly Recommend!

Da
Review №28

Family owned since 1904. Maybe not the cheapest but competitive and fair. If you want only whats wrong fixed and fixed right, this is the place you want to go and they stand behind the work. Everyone you will deal with is courteous.

Em
Review №29

Friendly honest business I recommend all family and friends. Always have a good experience here. HIGHLY RECOMMENDED.

Pa
Review №30

Excellent, quick, and courteous service.

Ji
Review №31

I have used Haiglers for over 30 years. They are great! I recommend them for anyone who needs quality work done, and wants honest work they can trust.

Ke
Review №32

The second time I have taken my only car there I have always had problems with them. Missing bolts loose bolts and bolts just hanging around my engine. Also lose wires where it can cause a fire. Dont go there.

Ke
Review №33

After visiting Tonys Transmissions about a problem, he recommended Haiglers about my car having a wheel bearing noise. Haigler fixed it quickly and at a reasonable price. Brought my car in the morning and had it by noon the same day. Would definitely recommend!

Do
Review №34

I have always gotten good service from them. They were recommended to me by Wes Cooks and I havent been disappointed in either Wes Cooks or Haiglers.

Ge
Review №35

They do good work.When they fix my cars, the cars stay fixed.I have been using them for 30 years.

Ju
Review №36

Stay away. Every single repair they have done on our cars has had to be redone. Every single one. I would challenge any of the five star raters to 100% say that their repair stood the test of time. Now also, take pictures of your vehicle inside and out before dropping it off, they cracked my dashboard and said they didnt. My father took his cars there when I was a kid and it was right..... now, not so much. I hated to give this review because I like them and trusted them but its the truth.

an
Review №37

I have taken my car in to be repaired twice, and both times my car came back with a new problem. The first time I had my brakes repaired, and a week later they started making a terrible noise again. This last time I went in because my engine light was on, I was told what was wrong and the problem had been repaired. Two days later my engine light was back on and I had no coolant in my car. My car has never leaked coolant and I went through a gallon of fluid in one week. Now I have to have my car repaired again.

C
Review №38

Been bringing vehicles this location for 35 years are honest I do a good job.

ma
Review №39

May be good for auto service but dont buy a mower or get service there. Slow turnover time.

Mo
Review №40

Spent $100 to send two cars there spent $100 to take them away after their ringleader Tommy said he would help me flash computers and then decided he was too good for it now I have upset customers at my shop man is not about helping people he is about making money easily doesnt care about

Pa
Review №41

Billy is a great mechanic. Honest and efficient. He got for car fixed before the time committed.Also took care of the parking break light being on without charging me extra.I would highly recommend this place. I drove one morning to the dealership(Stivers Ford) for diagnosing the sound my car was making when it went above 50 mph. The dealership calls me in the afternoon to tell me that the car has a broken PTU and will cost $2459 to fix. I called up a certified repair shop for a quote and then told me it would cost $1950. So,i said, I will pay the diagnosis fees and get me car from you. When I went to pick up the car, I found it was making horrible sounds, as if someone was hitting it with a hammer really hard. It was not drive able at all. Well,I drove it there in the morning fine. What happened in the meantime? Did they accidentally break it when testing? Did they purposely make it worse to force me to fix it? No one would know. They did not provide me with a diagnostic report for it. Even tore up and returned the check I had given for the diagnosis. Lesson learnt. Go to Billy,he is the best.

B
Review №42

Great team. Billy Haigler is honest, straight forward and his staff are a pleasure to deal with.

Ch
Review №43

Always Good Service! Great People!

Aa
Review №44

I have had both of my cars in for new ACs and they worked for about a year. The units in the cars have not held up and I have to redo them with Freon each year.

2d
Review №45

I took my vehicle to Haiglers to get an alternator installed, because the one on the vehicle had went bad (stop charging). The alternator (which was rebuilt) that Haiglers installed lasted only 1 year, but had a 2 year warranty. It caused my vehicle to fail while traveling on interstate I-85 in Montgomery, which is/was very dangerous. I had the vehicle towed to Haiglers and told the owner about what happened, and provided the paperwork. The owner refused to honor the warranty, and told me he did not want me in his shop anymore. This is a display of bad customer service and a bad attitude!Furthermore, on several occasions, Ive went to pick up my car after hours at Haigler, and have found the door of my car unlocked! I wont patronize Haigler Auto Services again, and will inform others not to do so.Finally, I bought a new alternator and had it installed by another auto mechanic, Tech 2U You Auto. Now, I use a mobile auto mechanic (Tech 2U You Auto), to get my car fixed that visits my home on my schedule. He fixes my vehicle correctly -- the first time -- and charges reasonable rates.

Da
Review №46

Unprofessional. Rude. Condescending. Disrespectful. I do not recommend this business at all.Stay away!!!

Em
Review №47

Best auto repair shop in Montgomery. Fair prices and honest work.

gi
Review №48

Our family has entrusted Billy and his crew with our vehicle care for many years.

Br
Review №49

$15 oil change (if you supply oil+filter) + $5 for fluid top off +tax = ~$21

Na
Review №50

Good service.

Sa
Review №51

Excellent service always!

Br
Review №52

Love it Billy is the best

Ka
Review №53

Great customer service

Ro
Review №54

Good people

NO
Review №55

Car goes in broken, is return in worse condition

Sh
Review №56

Great people

Information
22 Photos
56 Comments
4.3 Rating
  • Address:4287 Atlanta Hwy, Montgomery, AL 36109, United States
  • Site:https://haiglerautoservice.com/
  • Phone:+1 334-272-2025
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Small engine repair service
  • Tire shop
  • Truck repair shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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