My wife and I have been patients of Dr. Sethi’s for years. We have always had our needs taken care of. Recently Dr. Sethi recommended getting refractive lens exchange surgery for my wife, something we hadn’t heard of. He recommended a great surgeon in San Jose who took great care of my wife. She now no longer wears glasses and is loving it. Thanks to the whole Crisp Vision team.

When I began seeing this optometrist at Crisp Vision around 2008, he really seemed to have the best interest of his patients. But then around 2013, I noticed my visits increased (instead of once per year, it was now recommended twice), my appts were now broken up into two visits due to a special procedure, and my invoices were increasing. I had a gut feeling theyre best interest was changed $$$. I stopped seeing them around 2014 and just received a voice msg advising I had an annual check up next week (6 years later). When I followed up to inquire, I was told they made the appt for me, what?????????? Really.My gut feeling tells me they are still not in it for the best interest of the patient.

I agree with padded on procedures and inflated pricing. I left with vitamins, a heating pad for dry eyes, and 700.00 for a year of daily contacts. I was told I would be given a form for rebate because I have insurance. I was never given the form or my prescription. I have to call to get it. When I was there the insurance company for someone else was on hold as well. I was advised to come back for 3 procedures costing 150.00 each for dry eyes. In the waiting room there were pamphlets and videos about dry eyes and discussion overheard was mostly concerning insurance situations. I felt scammed when I left. I have one star because the doctor was knowledgeable, personable, and very skilled.

They were very friendly got me into a pair of glasses through having the Statewide California insurance but the only thing I did not like about them is they kept trying to push me to buy things that I had to come out of my pocket for things that I could get from my Pharmacy...

I have been Dr. Sethis patient at the Monterey, California office for many years. After many years in the Monterey area, I retired and relocated to Southern California, That move, of course, caused me to change many things, but there was one thing I did not change..........where and by whom I would be provided ongoing eye care services. Years ago, Dr. Sethi was involved before and after my eye surgeries and has conscientiously followed me with regular extensive eye exams with particular emphasis on detecting any changes resulting from my diabetes. He provides an annual report to my medical provider in SoCal, which has been received with respectful acknowledgment by my primary physician of the expertise evidenced in Dr. Sethis reports. I do not trust anyone else to provide me with essential eye care. I travel to Monterey every year just to see Dr. Sethi and his wonderful caring staff. It is always a joy as I know I am in good hands. During my visits over the years, they have all provided professional and competent services, meeting all of my needs. I enthusiastically recommend Dr. Sethi for anyone looking for eye care services!!

If you’re seeking a location that has high quality service, this isn’t it. We are new to the area and called requesting to set up an appointment. The lady who answered the phone immediately just asked whether we had insurance, and then said she would need to call me back in 30 min because she had a lot of patients to check in. I said that was no problem. I waited until the end of business (5 hours later) and never received a call back. I called the following day (Friday) and she said that the system was down to check for insurance. That she would call me back on Monday with an update. Monday passes, no call. So I attempt to call Tuesday morning at 9 am and leave a VM. I attempted again at 3 pm since I still had not received a call back. Still nobody is answering the phone. Don’t recommend. They clearly are not in the market for any new clients.

Dr Sethi is a knowledgable physician that really goes above and beyond when it comes to patient care. He is very good at explaining my options when it comes to my eyes, and always works with my insurance to make sure everything is taken care of. It would be very difficult to find a better optometrist in the area with a mix of knowledge, customer care and affordable prices.

I do not write any reviews and I am writing this with a heavy heart. For nearly 7 years, I had Dr. Sethi as my eye doctor. during this period, it seems that progressively billing become unnecessarily larger and inflated. I decided to visit another establishment to compare. Lo and behold, each visit charges at the new place, for comparable services was 1/4 th of Dr. Sethi. I brought this to the attention of the management (a family member of Dr. Sethi) to no avail. At one time I needed my records to show what had been done, the management took my records hostage for bloated charges. When I questioned more, the relationship become hostile, getting a pair of eye classes took nearly 7 months and even then not the right product.Be warn of excessive and unnecessary this and that procedure and accompanying charges, and question every treatment up front so you will not have the deteriorating and un healthy experiences that I had.Look around, there may be other establishments with much better managerial services.