Denied my 28 year old husband service because they thought his i.d. was fake. very unprofessional & obviously not trained to spot a fake I.d. need to find new employees asap if they still want business. were just going to go to NorCal smoke shop from now on, better organized, more professional, and they are also open when they say they are open! ( The sign TWISTED ROOTS has outside their establishment isnt only unprofessional but embarrassing on their part. ) Youre a better off taking your business elsewhere.

Very nice guy, extremely helpful, very wide selection of items, like the chill vibe

Shame, because its less than a mile from my new house, but the store was closed during its posted hours, which is apparently a trend. Their sign did say theyd be back at 1200, but it was 1227 when I dropped by and they were still closed.It really is the very most baseline service requirement of a commercial enterprise to keep their self-posted hours out of responsibility to their loyal or potential customers.Thankfully, I went up the street less than a mile and gave my business to their competitor. I will continue to do so as they show respect for their customers time.

Went to every other smoke shop for some tools they were hella expensive went to twisted he was the man of the hour ill tell you that really friendly would refer to any one. if you go off maps you will be really confused though call the shop he will give you directions for sure

Everytime Im in Monterey it never fails: this stores got what I need and the owner is professional, kind, relaxed and pleasent. Would recommend to anyone coming through Monterey

BEST SMOKE SHOP IN MONTEREY

Ive been to this shop several times and the experience has always been great. The guys at the front are really cool and go out of there way to help you. The atmosphere is real chill and so are they. I bought tabacco for my hookah pipe and it was fresh. I will definitely be back!

Love this place. Great service. Hospitable atmosphere.

Best staff. Knowledge. Kind. Clean shop. Highly recommend this spot

I got a really cool pipe here.

This is a cool spot. The owner is extremely welcoming and friendly, and youll likely find yourself rappin out with him or other customers there. Its friendly, chill and youre likely to find more than just what you thought you came for.

This place has continually improved over the years, now they have multiple locations and a much bigger selection, ranging from smoking devices to lingerie and more PG-rated stuff like tapestries and jewelry, clothing, etc. Not the *best* smoke shop in town, but definitely a good option if youre in downtown Monterey (or Marina).

Been here before, not a bad shop, but just now when i tried to walk in ay 10:50 everything was still closed, so i just think it might be good to change the hours online to reflect it. Idk, the main door is open but all the shops inside are closed. Edit, which was explained and corrected. 5 stars.

The guy that runs this shop is super chill, great to have a conversation with. The Red Kratom is really good too. Will be stopping by again and often!

The most friendly store in town! 😁😗🐍🎒🌉😝

It would be easier to review if the place was open when it said it was. Place was shut down at 1pm on a Thursday.

Here for a conference from Denver and needed JUUL pods. Hella pricey, but good selection. The worker(I think owner) was super chill and took care of ALL my needs. Thanks bro, you can expect my return every time Im in Monterey!!

Awful. Got a pen called Eleaf. The box included the wrong charger and the wrong coil. The thing cost 50 dollars, which is way too much for such a simple vape pen. It stopped working after 3 days. The people at this store are not interested in helping customers, the juice tastes nasty, and Ive never bought anything at this location OR the Monterey one that I didnt regret. Save yourself some trouble and go to a different store.

I’m visiting california and i wanted vape juice for a suorin and first off it’s so over price for what the quality is, and to TOP IT OFF he sold me expired juice from 2 months ago. So be careful to check EXP dates.

Always blessed. love your attitude brother your a good person.we all Gods children blesses may you be and your buisness...we came there with my friends and bought the dab stuff . two asians a nd a Greek lol

Awesome selection, and the best customer service you can find anywhere in Monterey. My regular go-to spot now.

Best smoke shop in Monterey,ask for Julian or Jinn,they will take good care of u!!!!love it

Great shop with good selection

Late at open shouldnt say open daily at 10 and not even be open

Pretty good selection and a source of Katom

The best of the best in service and quality.

Best Smoke shop in all of Monterey

Great glassware and awesome service

Really nice guys

Limited ejuice selection

Pleanty of variety

Great prices

Cool