First visit to the store after a recommendation by my doctor. After a short wait, we were helped by a knowledgeable young man. I was sized and recommended appropriate footwear based on the results. Explanation made sense. Several hours later, I am able to walk without sharp pain from recent flare-up of my plantar fasciitis. Thank you very much - I appreciate the help!

Super great and exceptional service. Highly recommended. I have a wide feet, it is hard for me to find comfortable shoes. The team that’s working here helped me in the process and got me the right shoes. I have been running with it for the last month and I love it.

Great service they knew exactly what I was asking for and I’m very happy with service I received💞as well as my new ON 👍shoes

Friendly staff and good selection of products. They host Saturday morning runs and it always brings a fun group of people! Highly recommend!

The people of Fleet Feet are the best. I like how they care about the customer’s needs no matter where they are in the running journey. They also carry great selection of products.

The service was amazing - Aubrey talked me through all the different options for my foot type and I could feel the difference in the shoes I was trying on. I am very happy with my purchase. First run in my new shoes was an instant change from the pain I had been feeling in my calves. Will be back again to shop!

Recommend to all runners. The feet scanning service allows you to find the perfect shoe for you. Theres also a student athlete discount.

I really like the quality and multiple options of products available. I also really like the associate that has helped me with my current running shoe selection. I previously had a pair of New Balance that lasted well over 600 miles and was hoping to find something to last just as long this time around. We went through the My Volumental scan process and selected a shoe based on the results; however, the shoe just wasnt quite right. I went back and exchanged the shoe to go up a half size thinking maybe the shoe was too small; however, I was still having the same issues. When I returned the third time, she was there. So we re-did the scan with the results coming back basically the same. I exchanged the shoes for a different brand and so far it is a much better fit, and I think Ive found the right running shoe this time around. I also really like that FF has a 60-day return/exchange policy, which has been tremendously helpful.

I continue to use Fleet Feet as my number one source for running shoes and equipment. They are knowledgeable and professional. As a chiropractor I also refer to Fleet Feet for my patients. Thank you for years of service.

This is the best shoe store I’ve ever been to. I’ve shopped here twice and on both occasions, Mr. Mathew was very professional, patient, and easy to work with. He has great customer service skills. Excellent athletic store! I highly recommend it.

Absolutely the best👍 Elijah was professional, knowledgeable, patient caring and understanding. Have been receiving treatments on my feet and knees. The shoes that I purchased have made an incredible difference in just 2 days. I would highly recommend you to visit Fleet Feet.....they represent their vendors well too. Thank you.....😁

I have always had excellent care and advice from all of the staff. The products are great and usually in stock, and if not, easily ordered and arranged for shipment to my home.

Very very helpful staff - thank you for helping me find the perfect shoe size, color and model....Im thrilled!

Great selection, location and customer service from Natalie…she expertly help me narrow down the best running shoes for me.

I feel welcome when I visit our local Monterey store. Everyone is friendly, helpful, and knows how to answer all of my questions. Fleet Feet always seems to have my running shoe size in stock. I am grateful to be able to buy my shoes and gear at a local store instead of an online retailer. I also appreciate the rewards!Thank you, Fleet Feet!

The staff was very knowledgeable and made buying my new running shows an easy process.

The gentelamen from England was very knowledgeable and kind. They have a machine that helps you find the perfect shoe. I believe its called Volumental, 3D shows you everything. Never did I think I would wear Mizuno shoes.

Accommodating, friendly and they always send me home with happy feet👣👣

Good selection of the latest running clothes and shoes for men and women. The staff was not very friendly though.

Place and employees are very welcoming. The employees are always very attentive to assist. Great service and top of the line products that you will rarely find anywhere else in person. It is more continent than purchasing online.

The process of getting a new pair of running shoes for a good price was very easy. The sizing of my feet was done in a professional manner and Zack, who assisted me, was very experienced and helpful.

Very thorough. Very helpful.

I was greeted when I came in. The staff was helpful, but not pushy. I was able to try on a few different shoes. A nice variety is available.

Great selection, knowledgeable staff, in and out fast

Great help from the staff. Helped me with replacing previous shoes bought there. Helped my girlfriend find out what she needs for her walking needs. Very helpful.

The owner and staff were very warm and friendly. They were extremely knowledgable on all things shoes and running; my questions were answered in great detail. If youre looking for perfect fit shoes, highly recommend!

They use a scanner to provide the best fit for my familys feet. Having someone help you pick out shoes is so much better than randomly trying on shoes at the other stores.

Excellent and professional service by Fleet Feet. Thank you.

Love this store. Top notch products, and the staff is incredibly friendly and knowledgeable. I definitely recommend getting your next pair of shoes after having a volumental foot scan done at Fleet Feet.

We had a very positive experience. Good quality merchandise: running/trail shoes, running/yoga clothes, accessories. Attentive service from Zach. Would recommend.

I cannot say thank you enough. For the last 3 years I have had terrible sciatica and knee pain after running. I finally went to Fleet Feet and got fitted. The shoes they recommended are amazing!!! I went for a run yesterday and Im not pain for the first time in 3 years!!! The people there are nice, professional, patient, and knowledgeable.

Absolutely phenomenal experience with the staff here during the Covid-19 pandemic. Zach was super helpful and actually introduced me to the feet analysis system that they use to make recommendations on running shoes. He showed me many shoes that he recommended based on the measurements and analysis, and I ended up going with Hoka One One. Fantastic time here and cant wait to come back!

Love this store. Staff is knowledgeable, friendly, and helpful. Being able to try shoes and bring them back if they dont work is amazing.

Very knowledgeable staff and shoe options exactly for my feet. I live out of the area but make it a point to shoe shop with Fleet Feet every time I get the chance. Online shopping will NOT give you the same results as this stores in-person experience will.

The machine measures your feet for the proper sizing. The store carries quality products and they have knowledgeable sales people.

I went in and asked about getting a good pair of running shoes, the girl spent at least 20 minutes with me deciding on what shoes would be best for me. I get shin splints when running, and she explained that I have low arches which turn one of my ankles in (according to the 3-D scan of my feet and ankles). we chose a shoe that would help pad my step but also wouldnt be too heavy and would give adequate arch support to lessen any arch pain. All together, my experience was amazing for just walking in and asking a vague Im looking for a good running shoe.

Wonderful and clean location with best running shoes available!

Really have liked this store until now. I called them to order shoes, but they cannot do special orders now because they may not get them from corporate, no idea what that means The corp. website cannot take more than one gift card. No call back from corporate for 3 days. Now the store does not answer and I cannot leave a message (no answering machine).

Excellent service. Not too crowded. Everyone wearing a mask 😷🤗

The manager of the store was very helpful in ordering the pair of shoes I wanted, the Brooks Levitate 3. Awesome job. The shoes came in a timely manner and are very comfortable. Thanks again, Fleet Feet in Monterey California.

Your store always has the friendliest and most helpful outfitters with shoes and products. On Sunday your store was closed and Vincent Serrano saw that I really wanted to come in. He opened and was so helpful and not rushing me as I was trying to shop quick so he could close. He and Jordan took their time with me and answered all my questions about the shoes I really needed. Thank you Fleet Feet Monterey for always supporting all of my runner needs over the years! Best,Alva

They literally look at the details of your foot to find the right shoe for you. We tried on a few different shoes and to be honest they all felt amazing. I wouldnt buy a pair of shoes anywhere else.

Very friendly and helpful

Amazing, friendly customer service. Very knowledgable about their shoes, they will help you find exactly what youre looking for.

Customized fit and personalized shopping experience. Great expertise and accessory options. All around great staff. (Vincent helped me and was phenomenal.) A great shop for the casual runner and the enthusiast alike.

Pretty sure the girl that fitted me for shoes was baked out of her mind. After scanning my feet, she said I over-pronate, which Ive been told before. No problems there. However, she brought out neutral shoes to try instead of support shoes, and when I asked her if the scan showed over-pronation, she said that it showed **supination**, contradicting what she told me 5 minutes prior and what the scan sent to her ipad. No eye contact, didnt explain the shoes at all, and pretty much just looked off into the distance to her right the entire time. Very underwhelming experience, but I bought a new pair of shoes & insoles since my current pair were literally falling apart. Surprise! Still having pain related to over-pronation when running. Very little confidence in this shop, will be going elsewhere for my next pair.

When there was a delay in ordering the shoes I wished to try from another store, management was quick to correct the situation and provide a discount. This made me stick with purchasing the shoes from the store rather than ordering them myself and resulted in a very satisfied customer who purchased 2 pairs of shoes instead of just one! Great customer service!

They carry Brooks shoes which work best for my feet. They are recommended by orthopedic surgeons. I have bunions & have had plantar fasciitis. I have found these have worked best for me along with my arch supports.

Nasty sales girl had no interest in helping me even though the store was empty. She acted superior as if it wasnt worth her time to speak with anyone as idiotic as me, and when I asked about specific prices she said theyre all between $120-180 instead of going to the effort of finding out or actually marking the shoes with individual prices. Very few shoes had prices. None were marked as stability, etc. She was young and beautiful with straight brown hair working on Sunday 11/18. Ill bet they could find someone who enjoys working with people

Very knowledgeable and helpful. Great selection.

Love shopping here. Ever since the store was in the mall Ive been buying these shoes. I dont get tired of walking or standing. It is true when they said your feet will tell you when you need shoes. Love the shoes. I recommend fleet feet shoes to everybody.. Friendly.. Just Awesome. The best shoes for my feet.....

Fantastic shopping experience. The staff took the time to evaluate my gait and make sure we found the right running shoes and insoles for my needs. I will be returning in the future. I recommend shopping here if you are unsure of what running shoes and insoles you need.

Good people, good shoes. Knowledgeable employees who are able to educate without condescending. Its a good place to go for life time athletes and for newbies. Highly recommend!

Amazing place if you are looking for some quality sports footwear, they will find you shoes fit to your specific needs and help you figure out what those needs are

Super knowledgeable and friendly!!!

Excellent treatment. No pressure to buy!

Customer Service is fantastic! Their selection of running shoes, running apparel (they carry sizes that most people do not carry) and gear are extensive and are available at different price points.It was a pleasure visiting the store!

The customer service is second to none. The staff here was knowledgeable about their products and different types of feet and their individual needs. You are treated with respect and genuine care as a customer while shopping. I highly recommend this store!

Excellent selection of quality products with a very knowledgeable customer service staff!

I received excellent customer service, quality items and very knowledgeable staff.

Great customer serviceQuality merchandiseFunctional & comfortable running shoes

Everyone there is incredibly helpful and nice. I went in, they did their thing, and I came out with a new pair of shoes. Crazy how shoe stores work! But I have 60 days to test my new kicks, and if Im not satisfied in that time I can exchange or return them.

I was assisted by Kevin, the assistant manager when I came in looking for a new pair of running shoes. He diagnosed my feet using a state of the art pressure sensing machine, then spent the better part of an hour recommending shoes. Great customer service and friendly, knowledgeable, staff!

Good stuff. Great staff. Excellent experience. would recommend

Great customer service. The new technology tool for personalizing the type of shoe you need is forward thinking. Clean, and nice inventory.

The staff is so friendly and always SO helpful!!! They know what they’re doing and after years of not being in the right fitting shoe it is heaven to have them choose the right one. Feels like running on clouds!

I found everything I need in one place and they have a great selection of workout clothes and gear.

Great customer service! Tons of excellent products.

As a non-runner, non-jock, middle-aged lady, I find the service PLUS interest (yes, listening skills!) and enthusiasm for what I need ... a pleasure. That said, I have only bought shoes at Fleet Feet TWICE (so far), and have been delighted on both occasions. My feet thank you.

Great store and location. Love running with folks on Saturday mornings plus free coffee afterwards. Great active wear not just for running!

My doctor talked me into start running but I’ve never owned a pair of actually running shoes before. I also have flat feet from genetics. And wearing flip flops for the past decade probably didn’t help so I wanted some advice. I read some great reviews for this place and saw they had a foot scanner. The scanner not only measured my foot size very precisely (12.9 for my left foot and 13.2 for my right foot) but also showed my arch measurements. Very cool stuff!The customer service was great there as well. There was another gentleman in there trying on shoes and Vincent was the only one working at the time. He came over to welcome me and introduce himself real quick and then went back to finish helping the guy. After a few minutes he checked the man out at the register and then came to help me. I’m very good at spotting a “salesman” within a few seconds and I hate pressure to buy. Vincent was very easy going and genuinely seemed like he wanted to help. I never felt any pressure to buy anything. He also told me they have a 60 day return policy even if I’ve run in them so that was also a big plus.The shoe selection there was pretty good and I compared a few of the prices to amazon. The pairs I checked were the same prices I found online. Vincent even told me to go check out the clearance section before I made a decision.Ok so the foot scanner said I needed some inserts and Vincent brought out a couple different options to try. I settled on a set and he cut them to fit the shoes I found. Just a heads up though, the inserts were not cheap. Mine were $60. You can definitely tell they’re there, but since I’ve never really worn running shoes or shoes with inserts, I’m not sure how it’s supposed to feel. I’ve been running a few miles in them and my feet don’t hurt so I guess they’re working.Sorry for the long review but overall I had a very pleasant experience. Especially after having spent more on footwear than I ever have before.

Extra special customer service! Staff are knowleageable, exteremely patient, never pushy and very friendly. Merchandise is top notch in quality. Love the fact that they keep a record of the last time I bought my workout shoes. Brought my entirely family in and now we all take our walks all together in our proper shoes that will prevent pain and keep us comfortable. A Monterey treasure where customer service outmatches the convenience of online stores.

Staff is extremely knowledgeable about their products. They have been so helpful with our son’s running shoes for cross country and track.

Always a good experience coming in here.

Great store with an excellent selection and knowledgable and friendly employees.

Awesome courteous very nice employees very helpful with information will recommend two my friends and family members very nice atmosphere and relaxing

The staff here are always so knowledgeable and helpful

Amazing. So incredibly thorough and finally found me a perfect pair of shoes for my weird and wide feet!

Knowledgable and patient service! I was able to try on eight pairs before finding the perfect shoe for me.

Not so great of a selection, EXPENSIVE, no good sales. Running Warehouse in SLO is what we need around here. Hands down would rather go with RW than Fleet Feet any day of the week. Have bought shoes at both places, and RW has a HUGE selection with really good sales.

Best customer service ever.....pretty girls also..lol

Friendly service, and they had no issues letting me try the products out first or trying to transfer the product I wanted from a different store to this one.

Good place to get your running shoes

Insane selection! Outstanding customer service! 👍

Love this place. I spend way too much time here

Knowledgeable staff makes the difference for me. They have the latest tools, but more importantly they ask questions about your running history, current concerns, and use that info with the technology to provide spot on recommendations.

Love the new store! My go to place for all my running supply needs.

Great selection and great customer service. Wonderful to have a good running store in Monterey

Amazing! I went in, no idea what I was doing, they were so helpful and I got an amazing fitting shoe. Thank you Kevin, these shoes changed the game for me!

Friendly and knowledgeable staff. Highly recommend!

Customer service was superb and the level of knowledge was incredible.

Knowledgeable, helpful, friendly and patient.

Great selection and friendly staff!

Great place to get athletic shoes, etc.

Staff very knowledgeable and helpful.

Lots of good info from the friendly employees here! And his selection of trail running and lifestyle as well as typical road running gear.

The service was absolutely exceptional!

Some really awesome shoes

Great selection and exceptional service!

Disappointed! In store selection and customer service.