They always seem to have what I need. Parking is easy with the lot behind the building.

Very efficient and pleasant ! Had a nice Tennis Equip selection for wrapping racquet handles and fresh balls

Very polite and helpful. Small location, but large range of items for reasonable local prices.

I found a pair of L.A. Gear and a pair of Addidas on clearance-- only $50 for both with tax and the $10 off coupon! Great selection of goods. Clean store and friendly staff.

The store looks plenty full, nevertheless we didn’t get what we went for . The new cashier lady was very cheerful . Wish her good days ahead .

Nice people. Good selection and prices.

This big 5 always has friendly staff. Clearance prices are great and free parking is available. Photos of deal I got today on cross trainers.

They had everything. But, were pretty slow at check out. Also, no bathroom.

Always good people. Bought shoes on sale. Great process whether there was a sale or not. Its the only place I but l buy my shoes.

Good prices. Large variety of clothes.

Employes are helpfull and happy to help you

There is a super nice Manger thats always there at night. He is super helpful, he has great customer service skills and really knows his products and is willing to get it for you and bring it to the register. He is a Big Five representing the 5 stars.

Good store. Always find the perfect shoes. An at the perfect price personally. Im siscribed and received email with coupons. The helps good

Great store. Lots of cool gear. The manager is super friendly and helpful. On one particular visit i seen a pair shoes on clearance that I was about 10$ short on being able to afford and the manager went ahead and marked it down for me. I thought thought that was very kind him and worth mentioning

Stock is a mess. Some employees are helpful, but it can be hard to flag someone down to help you. They do some unusual things with discounts and pricing that the employees dont always seem to know about. Best to bring in the ad and hold the to it. Some stores are quite good, but not all of them.

9 times out of 10 they have what were looking for. Friendly salesman pointed us just where to go for what we needed this trip.

Great store .. they have it all

Big 5 is right across the street from grandma place on North Fremont, plan on parking on the street or using the back parking lot. Once inside the store has good selections and value for the price point. The staff is knowledgeable and helpful and they are more then willing to walk you around and offer help. If your asking about a sport that is not their own forte, they will gladly get someone over whos forte it is. Great place over all.

I like it, its 90% charity, I from my side and found things to my liking that suit my style

The blond cashier is the nicest person in the world.

Being going to Big 5 for many years dating back to their move to Seaside and the locations in Monterey to include the present location..Parking sometimes could be challenging...I suspect thats because of the great and quality deals..The staff goes out of their way to help, even though they are under staffed

Very helpful staff. Had what I needed!!

What help I could get was good those staffing was sparse. Product availability was low but employees were willing to help find where I could purchase my items.

The store itself was nice and clean while the employees were very helpful. The only problem was that they were sold out of the steel weights we required. I guess since all the gyms are closed everyone is working out at home. We will return at a later date. Keep up the great work.

Found the cutest running shoes ever! Yay!

This big 5 always has friendly staff. Clearance prices are great.

Here’s their posted hours because they are too lazy to update it online :) hope y’all have a good day.

Awesome customer service, looking for snow gear and employee was very helpful..

I needed to buy some work shoes and found a pair of hiking boots, a backpack with a camel back and a weighted blanket. The selection of sporting goods as well as camping gear is awesome and the staff, if they dont know the answer, theyre not afraid to ask their colleagues for advice and get you the right item. Thats one thing I always admire, when the staff doesnt push something on you because they want to make a sale. Everyone here was so helpful and made sure I actually got what I came in for. Thank you!

Really nice crew

Big store. Has almost everything you could need. Good place to shop.

Best selection in the county for harpoons and cannons.

Yesterday I purchased a Sig Sauer air pistol and some ammo. I presumed it would come with everything required to use it. Upon unpacking it at home, I noticed it did not come with the co2 gas cartridge to power the pistol. I was never told by the young sales assistant that it needed a gas cartridge for it to work. That’s because they don’t have any!So now I have a $100+ item that DOES NOT WORK! This is really poor and very unprofessional customer service. I have an hour round trip to go to the store and when I complained, the assistant lied and she and her colleague had a very sarcastic attitude about the situation.Do yourself a favour and buy your items from somewhere else with staff that care about their clients. I will not go back there.

Always a great place for shoes and anything athletic

Lookin for carhartt shirts? This is the place. Also nike, adidas and under armor . I could spend my whole check in this place!!

It had what I needed!

It is a big 5... Not much to say beyond that.

Love Big 5! Found large variety of jump ropes for me and my boyfriend.

Been 3 times and every time we get no service. Last time the managerhad to leave at 5pm. Store closes at 8 supposedly.

Excellent prices on Walking shoes, tents, sleeping bags, Everything out doors you need, Im sure can be found at Big 5. The Best Sporting Store Around..

My local sporting goods store ⚽️⚾️🥎🏀🏒🏈🥊🎣🧶🥅🥏🏸🏓🥍🛼🛴👟

I have lots of issues with my feet. Ive had several surgeries on them. I recently had custom orthodics made, which called for me to buy all new shoes in a larger size. It is imperative that I buy the best shoes possible. Jacob was the best! He was so patient with me as I sent him back and forth with different shoes, going up and down in half size increments.Today I had to return a pair (I knew they were too big, they were just so cute and the only size they had 😊). Alvaro assisted me and was as kind and helpful as he could be! Reasonable prices and helpful associates...what more could you ask for?Oh, I know, how about a raise for these two young men?

I went to this store in the morning and i ask 3 different emplyees for certain merchandise and they didnt know where in the store they had it or details of what it was. So disappointing

Clean found everything I needed.

Just what I have always come to expect from a Big 5. Good selection, great service. I would have given it 5 stars except that they didnt carry one item we were looking for, which is a weighted bar for punching bag workouts. Very common in most gyms, so I was very surprised they didnt carry it.

Store could use some attention. I got what I needed a fishing license. The young at the register was friendly and informed regarding fishing license.

I love this place but I was looking for weights they were all sold out.. I literally dozed off i was late to get them .

Suckedddddd

I love this store! Now that my kid is in sports, this is our go to place for sports equipment. And camping gear and snow gear, and any all around outdoor fun gear!

Wide variety of lower end stuff, friendly staff, clean and organized.

Great local store, give them your business.

Bought a couple volleyballs.

More then happy with this stores crew and management. Laid back and low stressed . supporting neighboring businesses. Makes sense.

Always well stocked, helpful staff

One of my favorite stores good employees nice place

This is our first stop when it comes to sporting goods. Seems like they have most everything, and the staff are knowledgeable. I love the clearance section (best in town). Parking is easy. Prices are reasonable and they have frequent sales. We dont visit the gun section but they do have one and it seems to get lots of business. It is smaller than the mega stores (which I wont name here), hence the 4 stars. Give it a try.

I have been buying shoes here for a long time and they are always helpful and friendly to the customers. I bought shoes and soccer cleats today, but the tag was marked wrong for the soccer cleats. The cashier was very nice and gave me the sale price and apologized. Great place and awesome people!

Very friendly service and great prices.

Store Attendant was helpful and when she didnt know the answer she ask the supervisor. We didnt get everything we wanted but the Attendant suggested we return Wednesday when they get their shipment. Overall good customer service

Just like any other Big 5, they have a ton of stuff and always have decent prices that are usually on sale. They have a lot of outdoor stuff as well as apparel, workout clothes, shoes, and anything sports-related. The staff is very friendly and will always give you a helping hand. It is definitely in a convenient location

I Like Big 5 and they have some good deals at times. But theyre advertising for a shoe they do not carry. I went to the front counter to see if I could get a rain check possibly but stood there for a long time with nobody at the register so I walked out. They seem to be understaffed.

Had what I needed n service was good they need to great people

Good store, ok selection. Wonderful to see an outdoor activities retailers on the left coast still carrying firearms. I do almost always have to wait for a manager to do some thing or another before my checkout is complete though.

Decent selection and employees are helpful. A lot of items do not have any prices making it difficult to shop at an efficient rate.

Found what I needed and the staff was helpful and friendly on the phone and at the store.

Im going to be realistic about Big 5 Sporting Goods I can find almost anything in that store cheaper online and or at another location its nothing to do with the employees at all in any way whatsoever I believe that there are just as hard working as a completely understand if store and sometimes it looks like its a little bit of disarray and there is no I dont have anything bad to say about the staff. Its just the prices are too high when I know that I can get a camping heater for $39 and they have the same one on sale for 79 to me thats gouging they should price match their items and good gain a better reputation if somebody else is selling it for that they can do the same

The staff was pleasant and helpful. They didnt have my size shoe in the type I wanted but informed me the next shipment would be there in a few days, or I could try another Big 5.

Prefer going here rather than the crowded malls

Great chooses in shoes and amo

Great location and great prices

They as a always have what I need when I need it and I dont have to pay REI prices.Some times the help is not very knowledgeable but that goes with the territory.

Its a great place to go to get tennis shoesand theres a big selection of everythingyou need.

I was looking for a pair if running shoes and asked an associate to help me find my size l. He seemed like he was bothered by my request and dissapeared into the employees only area, never to be seen again. There were other customers who wondered where he went as well.I went ahead and helped myself, found my size shoe and made my purchase.If it had not been for the good sale price on the shoes. I would have gone elsewhere.Hopefully it was just bad timing and the customer service is better next time.Having been a Big 5 customer since I was a teenager. I would hate to have to stop shopping there.

Im a total new-be to guns,my interest focused upon target practice,as a way to quieting by senses and plain becoming more grounded. I went in feeling totally prepared for being treated like some sort of idiot, knowing as little as I did. Comfortably,and surprisingly just the opposite occurred during my next three visits to this store. Sales representatives Jessica A. and Ramon never once rolled their eyes or in anyway treated my like a dummy,instead they were polite,clear,and extremely informative . After a few visits, I had bought a Sig pistol,gas cartridge propelled 10 shot magazine, .177 caliber,Navy Seal replica .. as well as two single action break barrel Gamo rifles,in 22 caliber and .177 caliber. . Both Ramon and Jessica gave me advise around gear bag, and the broad choices around ammo picks. Conclusion... whether for sports gear,or outdoor clothing,every family should give The 5 some of your business. Youll be given personal attention,politely and professionally,plus your purchases are covered by the stores generous satisfaction return policy .

Very clean and organized store and employees were very helpful and attentive. Highly recommend this Big 5 location

Found camping gear REI didnt carry. Medium size store not much room for variety but hey handy to have in Monterey

Super helpful customer service and broad range of sporting goods. Always have reasonable prices or a sale going.

Its a great place I got me a new Baseball bat for improving my Game its and my Swing Good Stuff

I bought two pairs of shoes there for under 70. I wanted to know about the treadmill price but I couldnt find anyone to help me so that wasnt to great. The sale on shoes was worth the trip though. The store is tightly packed with merch but the sections were definable. I knew where I had to go for what I wanted. I didnt get the need for the beanie babies selection in a Big 5 but to eaches own. Overall semi pleasant trip. I will return more name brand shoes (on sale of course).

Not too hard to find. Polite sales personnel, who are not overbearing.

Had advertised product, staff asked if I need help, and checkout was painless.

They have huge inventory. Almost anything your are looking for in sports goods. Prices are competitive with other stores in Monterey. I would highly recommend.

They always have good sales

The worker there were great they help me out alot.

I only counted the big 4, the fifth mustve been in the back LOL!GREAT SERVICE

Easy location. Good inventory. Fair prices and coupons are usually available online!

A huge store with a very large selection and excellent prices.

Great Service

Good employees

Excellent sporting goods store with an excellent managing staff that believes in their work from a spiritual position.

Great products and discounts for veterans! Thank you Big 5.

Thanks to Jonathan and Alejandro for their patience and competency with my purchase and return, as well as carryout to my truck :-)

Big 5 provides a great selection of sports equipment and they have really good deals. The biggest draw for me is that they are a local chain and supporting local businesses is a plus!

We came to buy binoculars. Very friendly service. Highly recommended.

Smaller store but associates were a great help finding items that werent on the floor.

People seem so afraid to help you here. Considering that Amazon is probably killing this business, it is nice to actually interact with a product before purchase.

Customer service in gun dept.was pour.

They have a variety of all things sports. They carry middle of the road items. Theyre not the best but not totally cheap junk either.

Cashier and customer service in shoe section were very nice and helpful.

I only go to get ammo. An random sporty things.