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Mattress Firm Monterey Park Marketplace
2200 Marketplace Dr Ste 103, Monterey Park, CA 91755, United States
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Mattress Firm Monterey Park Marketplace

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ch
Review №1

Just bought a mattress at this location with the help of Miguel. He was very thorough in assessing which mattress would best fit my sleeping position and was very knowledgeable on the various mattress types and technologies. I really appreciated that although there were multiple customers in the store, he was very attentive to all of us. I would definitely recommend this location and working with Miguel to purchase you mattress.

Je
Review №2

Jennie helped my husband and I find the perfect mattress and adjustable base. We got an incredible deal and felt so taken care of! We did not feel pressured and instead felt like we made an informed decision. The hour that we spent building our bundle was well worth it and it’s all thanks to Jennie’s hard work and care. I would not hesitate to refer friends and family directly to Jennie. Thank you Jennie!

Ci
Review №3

Stearns & Fosters Mattress was my choice of mattress. Mark was extremely professional and informative. He was also very happy to help us which was very welcoming. Highly recommend Mattress Firm, they will work to your sleeping needs for comfort. Excellent service. I am very happy with my purchase.

De
Review №4

Miguel, was very welcoming the moment we walked in, gave us A-1 service and was very knowledgeable and helpful in all areas of our decision to purchase 2 mattresses.

An
Review №5

Mark was very helpful and professional. He was informative and gave it in great detail. He was patient with us because it took about two hours to make a decision. I appreciate his customer service and suggest everyone needing a mattress to come visit this location and ask for Mark

Ph
Review №6

Miguel is freakin awesome!Just bought myself a nice mattress for Labor Day with the help of Miguel, hes definitely an expert in his field and knows what hes talking about.Im very happy with my purchase; he was extremely friendly, accommodating and not pushy like other sales people that Ive dealt with in the past. Thanks again Miguel! I will definitely be referring my friends and family back to you.

Ry
Review №7

Had a great experience at Mattress Firm! Jennie was super knowledgeable, kind, and patient, and helped my wife and me find the mattress set we needed for a price we were comfortable with. 10/10 would shop here again!

Ya
Review №8

From the minute we stepped in the door Jennie was very helpful. We went to purchase 4 mattresses and she helped identify what fit best for our family.

Ba
Review №9

Mark was very patient, helpful, and welcoming! This was my first mattress shopping experience and it was much easier than I thought coming in. I ended up being able to try 10+ beds and got all my questions answered. I ended up getting a bed that felt better than the ones I randomly got from amazon for a price within my budget. Would recommend this location and Mark if you go mattress shopping!

Ma
Review №10

Mark was awesome! He Let me know the benefits of each mattress and let me know what he felt was best for me based off the feedback I gave him.Thank you Mark!I will be going to sleep now. 😴

Ma
Review №11

My experience with Mattress Firm was excellent. I’ve been having a lot of trouble finding the right mattress for my needs. Jennie Price, Sales Associate, was very knowledgeable and helped with a lot information on how to get the best night sleep. Service was great, informative and quick. I would highly recommend them to my friends and family.

Iv
Review №12

Just purchased a mattress here. Mark was great, helped us out with our purchase, was very helpful knowledgeable and professional. Highly recommend it.

Ar
Review №13

Staff members were very friendly and welcoming. They took their time and showed up around making sure they got as much as information as possible. They were willing to work within our budget and showed us the differences in price range. Will definitely recommend them to family and friends simply for the experience.

Ro
Review №14

Jennies Mattress Firm customer service is great. She was most helpful and informative with regards to my mattress size needs and pricing. She was very informative and helped me get to the perfect mattress with her expertise and mattress / sleep science knowledge - definitely highly recommended ;)

Al
Review №15

Had a wonderful experience purchasing a mattress at this Mattress Firm location. Mark made the experience really enjoyable. He was really knowledgeable, honest and wasnt the least bit pushy. Please ask for Mark if you come into this location. Every one else was really friendly.

Er
Review №16

This is a fairly new mattress firm in our neighborhood and we visited here for the very first time. We were only coming in to buy a frame but the environment was very welcoming so we gave the store a chance to look around. Shaz helped us through the process of selecting our mattress. She was very helpful and shared a lot of valuable information with us that helped us to select our ideal mattress. She was very patient as well and allowed us to lay on the mattresses and try them out even though we were a bit dirty from hiking. We’re happy that we were able to get our mattress delivered the very next day. Overall, a great visit on our part 👍

Cy
Review №17

Mark was amazing let me tell you I’ve never had an experience like this. He took his time to ask me how I sleep and if I had any health issues. He took his time to find me a bed that will last me and that I will get to enjoy. He is very caring and knowledgeable i felt like I was being assisted by a family member. Thank you mark I definitely will be back.

Wa
Review №18

Great place to purchase pillowsThey have all range of pricesGreat brands and top quality productMiguel is a great sale associate @ El Monte location

Sa
Review №19

We just stepped into the store to check the mattress sales going on this weekend. But we feel great after meeting with Mark, the store manager, he explained every single type of mattress and listened to our comfort zones and even suggested best deals. We are super happy to be educated and the help we received from Mark to literally “dream come true”!! All 5 stars...

Al
Review №20

Highly highly recommend Mattress Firm Monterey Park! The staff is very friendly and welcoming. From the moment we walked in to the store, Jennie was ready to help us find the perfect mattress! She made sure all our needs were met for the perfect sleep! We couldn’t be happier with our purchase!!!

Je
Review №21

Initially my spouse and I walked into the Mattress Firm having a vague idea of what we wanted in our mattress. Mark effortlessly guided us through our respective needs and helped us find our dream mattress. With his wealth of knowledge in both mattresses and orthopedics it was as if he had a degree in sleep. You won’t find a more charming and disarming representative and we definitely see ourselves doing business with him in the future!

Sa
Review №22

Went inside not knowing what to expect. Mark approached my wife and I really friendly and started asking us questions to see what mattress best fits our sleep and budget. We tried many mattresses around the store, we never felt pressured by Mark. He would constantly ask us questions to make sure we were going the right direction with our search. At the end we ended getting a great mattress, base, pillows and accessories. My wife and I left satisfied and looking forward a good nights sleep.I recommend this place, really friendly and professional. They really care about their customers.

Ab
Review №23

Very pleasant and informative experience.! Associates took the time to inform my fiance and I on all the different qualities and differences of the mattresses & were attentive to our budget. Great customer service overall.!

Jo
Review №24

Mark was great!!! He was very attentive to our needs and found our perfect mattress. He also was patient with our son who has special needs. Please ask for Mark because he will take care of you.

Gi
Review №25

Customer service was amazing! Mark is awesome, thank you so much! Excited for my new mattress.

Su
Review №26

The Store Manager Mark helped us step by step to understand our need for better sleep. He is a perfect gentleman. Our experience working with him was excellent. Finally we booked our dream mattress with the help of Mark. Thank you so much 😊

Je
Review №27

Mark was amazing! I have been sleeping terribly and he was the best expert to help us find the perfect mattress to suit our needs! He was very knowledgeable and did not try to sway our decision. So happy we walked into this store!

Da
Review №28

Jenny was wonderful. She took a lot of time to help us and explain the different types of beds. That is very important since my father in law is disabled.I learned a lot from her on the difference of beds and how it can affect your sleep and health!

Ru
Review №29

Mark M. was great. So helpful and patient! He really was very informative and taught us great things we didn’t know and we are waking out of there with 2 mattresses and 2 pillows. Thanks Mark, I appreciate all you did for us. Loved the customer service here!!

An
Review №30

Staff was knowledgeable. Friendly. Best place to shop for a mattress. Highly recommended if you have questions and concerns about what mattress fits for your liking. Will recommend friends and family to come here. We will also be back if needing another mattress!

Cl
Review №31

Came in on a Thursday afternoon and was greeted by Mark...super friendly and super helpful. A few hours later, my boyfriend bought his dream bed. Mark explained things about mattresses that I had no idea even existed! Looking for a bed...come to the MP location and ask for Mark!

Na
Review №32

We had such a great experience shopping at this store thanks to Jennie Ps help. My husband and I have always struggled to find a good mattress that was comfortable for the both of us, we were at a point were we thought we would each have to get our own beds lol. We explained this to Jennie and she actually taught us a lot about effects/benefits of the way we sleep and had us try out different mattresses to see how we felt on them. We were surprised at how easily she was able to find us a few options that suited BOTH of us perfectly and were within our budget. Were extremely happy with our purchase and greatly appreciate Jennies time attention. 10/10 recommend!

Be
Review №33

Mark was really helpful throughout our visit at this location. He helped us pick out the right mattress to take home and was very informative. I would recommend coming to this location to pick out your next mattress!

Ab
Review №34

Mark was a great salesman and really took the time to explain the difference in the various beds they have available and the benefits each mattress offers. The service here was great and store was clean and organized. Don’t let the size of the store fool you, they have quite a variety to look at and test out. Definitely recommend.

Ru
Review №35

Mark offered great service and very knowledgeable with very detailed explanations of all questions asked. Definitely would recommend coming here!

Li
Review №36

Mark was exceptional. He really knows his mattresses. The experience was thorough, and I walked out purchasing a mattress I really love. Exactly what I needed.

RO
Review №37

The associate was very informative. We purchased the tempur-pedic (Tempur-LUXEbrreeze) king size mattress along with the adjustable base and a mattress protection cover and was able to finance the entire purchase. Finance process was very fast and easy.

Ju
Review №38

We enjoyed and learned so much during our visit. Thanks to Mark we are walking away with our dream mattress and will get a better nights rest!

Sa
Review №39

Thank you so much to Sarah. They were really friendly and gave us so much information with every question we had. Truly an amazing experience I had today. Highly recommend getting a mattress here, the customer service is beyond phenomenal. Thank you again for our new mattress. Everything was very clean and sanitized. They did a great job with juggling us as well as another couple that was in there.

Ru
Review №40

Mark was so good to us and very helpful and for that we are great full

Ma
Review №41

Mark is extremely knowledgeable about the products he is selling ! He was really courteous and polite. My husband and I were able to try out different pillows and mattresses all while following covid guidelines. Overall great experience. Definitely recommend!👍🏽👍🏽

Al
Review №42

5 stars for my salesperson Mark McKinney at the Mattress Firm in Monterey Park, CA. This is my first time buying a mattress at a retailer and Mark made it a great experience. Mark helped me find the perfect bed from start to finish. Mark is knowledgeable and guided me to find the best mattress available. He is really patient and understanding while going above and beyond to assure me I would get the best sleep possible according to my budget. If youre reading this dont take my word for it go ask for Mark McKinney in Monterey Park, Im pretty sure he will treat everyone else the same. I will definitely go back and refer my friends and family to him. Thank you Mark youre the best!

Fe
Review №43

Very excellent service by Shaz! Very knowledgeable and helped us find the best mattress for us! Very friendly and helpful throughout the entire process. Very happy to shop here.

Es
Review №44

Experience at this store was wonderful. Sale associate Mark McKinney was so very knowledgeable about mattresses and adjustable beds. He help me to decide on purchasing a top of the line adjustable bed. I never felt pressured in making a purchase. I would highly recommend this store to friends and family

Ed
Review №45

Jenni was wonderful and well-informed about mattresses and best sleep practices. She was patient and so personable to my partner and I. She allowed us to take our time and ensured that we chose one that best suits our needs. Very helpful service!

Li
Review №46

Mark was AMAZING!!! I really did appreciate his time and knowledge during the whole visit. We literally had a bad experience next door at the Costco with some bad customer service. Mark was polite and welcoming, I wasn’t expecting that to be honest, but once he started to ask questions about what I wanted and what might best for health, he just made my day. I was very pleased with my purchase and it’s all thanks to Mark, he didn’t try to sell me something too expensive he showed me what was best and made sense for me, and that’s something I can really appreciate.. if we need more mattresses we’re coming to you and only to you Mark- :) thanks again!!

Da
Review №47

Mar is an excellent salesman — instantly becomes your friend with his inviting attitude. He is very knowledgeable and took his time explaining in full detail everything that was needed. Excellent experience.

Al
Review №48

Very friendly staff. Helpful in getting my husband and I into the perfect mattress. Mark K. helped us out and was very patient, friendly and professional.

Ju
Review №49

Mark,Mark was so knowledgeable, he made our mattress buying easy and fun... I learned so much. Thanks Mark. My sleep will forever have the best of me !🤙

Ce
Review №50

First thing I noticed when entering this store is the high quality customer service. The knowledge that Mark had made the experience of buying a mattress very enjoyable. I cannot wait to try my new mattress! The staff here Is patient, kind, and in no way pushy. Mark went out of his way to find me the best deal possible. Thanks Mark!

Al
Review №51

Wonderful customer service! My mom purchased two mattresses here and she highly recommended Mark’s assistance. Mark is kind, professional, patient and knowledgeable. He did not rush us and answered our questions plus addressed our concerns. My husband and I were able to choose a mattress that met both of our needs. I strongly recommend coming here!

Be
Review №52

Grest services, give yourself time. They know what there doing and take your time. Go through the process. Hope you get Mark... 😎

An
Review №53

Mark was an awesome consultant and helped me pick the best mattress for me. Got me a great deal with adjustable base and bundle. Great location to buy a mattress.

De
Review №54

Great customer service and good prices. The sales people explain the technology of the mattresses and how they can help your health with how you sleep on the mattress. Many selections to choose from. Highly recommend to take a visit when purchasing a new mattress.

ki
Review №55

Came in the evening not sure what we needed. When we say Mark gave us the red carpet of customer service that day, he really took his time and shared so much knowledge with us about what we should consider when committing to a mattress purchase. Mark was patient af and took us around the entire store pointing out differences in mattress and materials, all of it. New owners of a temperpedic mattress with the works. Never had a quality mattress, super excited. Thank you Mark! Check out this spot if youre in search for better sleep, and ask for Mark.

Ju
Review №56

My girlfriend and I have been shopping for beds for a little while now(I’d say about over a week) and once we entered the store we were greeted by Mark. He was very helpful and friendly, he asked us a few questions to better understand our needs. He then immediately showed us beds that meet our needs and we pretty much feel in love with each bed he recommended. We ended up buying the bed we found most appealing. Over all amazing costumer service!Great prices with many options!Would highly recommend to anyone looking for a great bed!!

Pa
Review №57

Shaz was really helpful in guiding me on buying my mattress! The transaction was smooth and it will ship in a day!

De
Review №58

I went to Mattress Firm In Monterey Park. I went in looking for a mattress for my son. Mark McKinney helped me out. He is a very qualified sales person. He asked the right questions, was not pushy at selling me a product . Showed me different choice of mattress but explained the quality of the product whichexplain how knowledgeable he was. I ended up buy the mattress for my son and I’m definitely going back to buy a mattress for my husband and myself. I will go back and look for Mark to help me out again. Thank you Mark for your great service.

Al
Review №59

Great assistance, very informational and didn’t try to sell me any kind of mattress. They took there time to make sure I got the mattress that was best fitted for me. Overall, they were very helpful.

Je
Review №60

This store is absolutely amazing! The salesman Mark took amazing care of us and was more concerned about our health rather than making a sale! He was so patient and so caring it was phenomenal!!! He was able to make sure that we grabbed the mattress that we loved! At this point i just want to come back and hang out with him! Definitely deserves nothing but the best! Im gonna bring you lunch soon Mark!!! THANK YOU WE LOVE YOUR SERVICE!!

Ja
Review №61

Very friendly. Jenny Price was most helpful and helped us find the best mattress and best price. I would definitely recommend you get your mattress here.

Pr
Review №62

Shaz was amazing! She was very helpful with our purchase of a new Temperpedic mattress. She made the process stress-free and was knowledgeable of their product selection. We were able to take advantage of a 4th of July sale, saving us money while getting a great deal! Thank you Shaz :)

Wi
Review №63

Great customer service. Mark was so informative with individual sleeping. Great experience over all!

Cr
Review №64

Got a great deal and lots of valueable information. Jose Arenas was wonderful and patient In helping me and boyfriend in looking for the right mattress. He helped us with our budget and got the one we really loved ! Thank you 😊✌️

St
Review №65

Shaz was very helpful and informative. She was able to get us exactly what we needed and was very professional and had excellent customer service. Shaz compared our options and ultimately we ended up with a head up adjustable frame for an excellent price compared to other places. We went in today and it will be delivered tomorrow!! Thank you mattress firm.

ER
Review №66

Wonderful service. My husband was able to try different mattresses without feeling pressured. Everything was perfectly explained to us in detail. We had a wonderful experience.

Ce
Review №67

We had the BEST experience got bed for us and our kids! Ask for Sarah, she was awesome! Patient and knowledgeable. She will be heading out to Oregon so lucky them! Thank you Sarah!

Co
Review №68

Found 10 mattresses I wanted to buy because of Mark! He’s not only knowledgeable in his craft, but he also really cares about you getting the best sleep possible!

Cl
Review №69

Amazing customer service! Mark was extremely helpful and made me and my boyfriend feel comfortable and gave us plenty of knowledge to help us find our new bed. I highly recommend this store you will not regret it if I could I would rate Mark and his costumer service a 10 stars!

Al
Review №70

Had such a great experience. Mark helped us through the whole process and was amazing!

Ma
Review №71

Love the knowledge Shaz gave me about my new Temper Pedic Mattress. Thank you!

De
Review №72

Love this place! Our salesperson Mark was super helpful! He really helped us through choosing our mattress. He is super helpful & patient. Mark went above & beyond in costumer service! Definitely recommend, please check them out if you’re looking for a new mattress!

Ja
Review №73

I ordered a box spring yesterday and today it was delivered. The delivery service was EXCELLENT. Such great customer service. Wilbur brought the box spring and set it on my new bed frame but then noticed I had an old box spring still in my room and offered to help me carry the old one out. Of course I said no it was okay I’ll figure it out. He proceeded to ask me if I needed help with anything else. Thank you so much for your help. Sometimes it’s just good to hear someone offer their assistance.

Li
Review №74

Went to Mattress Firm to look into a new mattress. We were greeted and helped by Mark. We were interested in the Purple Mattress and mark was able to give us all the details regarding this brand and also similar mattresses that we could test out. He is very knowledgeable when it comes to what is best for they type of sleeper you are and the type of mattress that would benefit us. There was no pressure into getting us to look at more expensive items. He was very patient with us during our visit and especially patient during the process My husband and I couldnt have been more pleased with the customer service Mark provided. We didnt feel rushed, or pushed to purchase anything else. I would definately recommend this place and Mark was amazing and helpful.

Lu
Review №75

Excellent service by Mr Mark, very informative and excellent selection

vi
Review №76

Very good customer service. Mark took his time and was very helpful to show us and try different options. We will definitely recommend Mattress Firm to my family and friends.

JE
Review №77

Mark is so wonderful that we actually came back to buy another mattress from him. This place is full of friendly and informative people. We could have gone to Costco to buy one, but we preferred to buy from Mark at Mattress Firm.

pa
Review №78

Mark is the best seller in California and is a very nice person. Would definitely recommend people come here!!!

Je
Review №79

Sarah helped us today on choosing our first big boy mattress. My wife loves firm mattress and she helped us choose the best of both worlds for both of us. We couldn’t be happier! Excited to receive it. Thank you Sarah! I’d definitely buy again from them :).

El
Review №80

Very friendly and wonderful memory of previous shoppers.

We
Review №81

Shaz was wonderful in helping us decide on the perfect mattress for us! She explained the benefits of each mattress and showed us different options for the base. I totally recommend purchasing your mattress at The Mattress Firm.

Mo
Review №82

I had an amazing experience at Mattress Firm. Went in to buy 2 beds and Mark was great helping me out. I will refer everyone I can to buy from Mark, he made the process easy and was extremely helpful. I wish there were more people like Mark he gets 100 stars from me.

An
Review №83

Very satisfied with the help and attention I received from the staff. Very friendly people and I am pleased with the service and information they provided me. Definitely would go here again for my different needs.

Al
Review №84

I have purchase 4 mattresses from mattress firm. All employees have been helpful. Today my husband and I visited the Monterey Park store. We were so fortunate to meet Shaz because of her experience and professionalism. She assisted us in choosing the best mattress. She was very informative in explaining all crucial details needed in our selection. She took her time and was extremely helpful with all our questions.

Le
Review №85

Mark was very knowledgeable & helped my husband & I understand what type of mattress is good for our overall health & comparability.

Sa
Review №86

Sarah was awesome and super helpful. She guided us through the store and answered our questions while we looked for the mattress that best suited us. Purchased our first new mattress and hope to return in the future all thanks to her!

Ro
Review №87

Great customer service! Mark was amazing! Not pushy and very informative.

Se
Review №88

This was our first time coming to a Mattress Firm store. Our cousin had recommended this place to us since she knew we were looking to buy a new mattress. We decided to visit the store at the Monterey Park Market Place. When we entered the store we were welcomed and given an introduction of what mattress firm can do for us. The sales person Mark made us feel very comfortable and not pressured to buy but to get a feel of what we wanted. As he showed us around he was very knowledgeable about the comfort of each mattress and what best would fit our needs. Mark was a great sales person who was honest and took the time to listen to our needs of buying a a new mattress. At the end of our visit we decided to get the purple 💜 mattress.

re
Review №89

Mark is super amazing! Made our experience so easy and was so knowledgeable. Definitely recommend that you all come here and see him.

Pe
Review №90

I went to the MattressFirm store late afternoon yesterday. A beautiful lady, Ms. Shaz welcomed me with a warm hello. She’s professional, knowledgeable, and friendly. She answered all my questions, provided me with all the options to save money, and stayed after the store closed to help me select the right bed. She’s one of the reason I decided to get the bed the same day I shopped. I am very happy with her service. I highly recommend Shaz.

Be
Review №91

Sarah was very helpful. My mattress experience was great. I left with the mattress I wanted to begin with. Sarah was very helpful and made sure I was comfortable with what I was buying. Definitely recommend.

Al
Review №92

Came to see mattresses and came out buying a one.Delivery is scheduled within 24 hours. Cannot wait to enjoy our new mattress that will bring us wellness while we sleep. Thank you Mark for your excellent customer service.

Ru
Review №93

Walking into Mattress Firm turned out to be a very positive experience. We met Jennie, who shared a wealth of information about different mattresses, which lead us in the right direction toward a quality mattress within our budget. Thanks Jennie!

Ni
Review №94

SHOUT OUT TO MARK! Super, duper helpful. Walked me through everything I needed to know about Purple mattresses — and even let me try out a couple brands that were similar. Super personable and his vast health knowledge led me to purchasing my dream mattress. Glad I took the drive out from Los Angeles!

Ra
Review №95

Mark was amazing! Did he go to mattress academy? How does a person know so much? Looking forward to the best sleep ever!

Vi
Review №96

My shopping experience with Mattress firm was great! Mark Mckinney helped me and I couldnt have asked for a more pleasant experience. He helped find the right mattress for me and broke it all down to pricing and financing. I left knowing I made a great decision! Thank you Mark!

Je
Review №97

Mark was awesome! Super knowledgeable about everything and so sweet! Extremely satisfied! Thank you!!

Je
Review №98

Mark was great very knowledgeable helped us understand how important a good mattress is for sleep & overall health

Br
Review №99

Comfortable informative experience. Mark helped me find the best mattress at a great price. He was knowledgeable and welcoming. This is a great place to go for a great experience and better nights rest.

Ch
Review №100

Mark who helped us was very knowledgeable of different mattresses and was considerate of our concerns and needs.

Information
14 Photos
100 Comments
5 Rating
  • Address:2200 Marketplace Dr Ste 103, Monterey Park, CA 91755, United States
  • Site:https://mattressfirm.com/stores/ca/montereypark/mattress-stores-monterey-park-ca-91755-9774.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=monterey%20park%20ca&utm_kxconfid=uflnw2ovk
  • Phone:+1 626-406-1263
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:11AM–6PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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