Eric treated us with incredible respect and offered top-tier customer service before, during, and after the sale. My wife and I couldn’t be more pleased with our Toyota. In the future, we will be going back to Topline and to Eric for all our automotive purchases. Best dealership experience we’ve ever had.

Well organized dealership, Ethan is very helpful. Since I live out of state the paper work process is a bit tricky but we managed it through. Dealer is eager to communicate and offer solutions. Got myself a really comfy car and I like it. Would do business again!

Normal service.

I bought a Lexus ES350 here and its really good!

Eric Cheng can’t answer a simple question: “are there any other fees besides tax, title and registration” over a 7-email exchange.I hate dealer games.

This place was all about hiding damages.Asian dealership, horrible customer service. The driver side window didnt work while on a test drive. So the rep driving with me called his boss, his boss responds while on the phone, not a big deal. The rep says this out loud, and I turn to him and say, Not a big deal? You think I want to buy a car when the driver side window doesnt work, not a big deal?. The car was utter garbage, management, was utter garbage. This place is utter garbage. I understand you might be desperate, but no one should be this desperate. Find a better deal somewhere else. I promise you there is a better deal somewhere else.

Low pressure and easy shopping. But very attentive and caring to help once I made up my mind. Great prices, too!

I looooove antiques so this store was super perfect.

If I could give this dealership 0 starts that’s what they would get. I went on Thursday April 18th to purchase a ford transit van from them. I am from Salinas CA and drove almost 5 hours to purchase the van. When I called to topline automotive to see what condition the van was Eddie the sales person told me it was in good condition. I got to the dealership and test drove the van it seem good no problems. I purchased it and after 2 hours of driving back home the van starts making a rattling noice so I pulled over, as I’m coming to a stop the van starts shaking like if it was going to turn off. Luckily I was able to get home. The next day I took it to the shop. To come find out the sparks plus, coils and the valve cover we’re no good. I called Eddie back and he said he talk to his boss and that the car was SOLD AS IS! They didn’t want to help me in any way. Save yourself the trouble and DONT BUY CARS FROM THEM!!!!!!

I bought a car yesterday from Topline Automotive and I am very happy with it! My experience with Topline and their staff has been top notch from the beginning. I had been looking to buy a used BMW for 5 years now, and due to unforeseen circumstances I was looking to buy one within the month. I did my research and did my numbers, and found 3 really good deals. I checked out the other cars and dealers in Orange County and had my friend also run numbers on her end.I expressed interest in the car I found at Topline and called to see when I could check it out. The manager/director, Ethan Lam, helped me from start to finish. He was great! Not pushy or aggressive, very communicative, and super helpful. I filled out the online application they have on their website for financing and he found me such an awesome deal/rate, it was unbelievable. He went above and beyond and I am very happy with his efforts!The quality of the cars that Topline has is impressive. The car I ended up buying looked really clean and well-maintained. There are extensive photos for every one of their vehicles available online, so there were no surprises. They have an extremely nice selection of used luxury cars that have been well-maintained and look brand new.The car I chose runs beautifully and was such a good deal, it still feels unreal! I love my car!!! Thank you so much Ethan! I appreciate the awesome service and quality vehicle. Grateful!!!

Great service. Eddie is very helpful.

I would give them 0 stars if that was an option. These guys were absolutely terrible. We made an appointment to purchase a 2015 Toyota Rav 4, drove OVER two hours to get there, and by the time we got there they had already let another family test drive and buy the car. Very unprofessional, wouldnt recommend these guys to anyone. Beware. They could treat you like they treated us. I guess what they say is true, you can never trust car salesmen, especially the guys at Topline Automotive. They have no idea how to properly conduct business, be wary.

Had a deal worked out, went to my credit union and got the approval, once everything was done, they wanted to raise the price, and lower what was going to be given for my trade. All the cars are as-is because they dont do any maitanance to there cars when they get them and just put them online. Over all a very bad experiance just seems like the company is penny pinching ...

Doesnt look like much from the street, but they have a good collection of high-end vehicles. Their prices are probably fair given the market, but that means the prices are firm. Dont expect to haggle much.

After the sale these guys close the door on the customers.. They dont wanna hear of any problems after you drive off!!!

I bought my car here great deals

Horrible experience catastrophic 0 stars

Worst service ever

That old sales can tell, the money is not cheap, it seems to have just replaced a very new tire, not half a year will not work.

Thats

Not bad