I had purchased fixture for my bathroom and kitchen from Fixture shop in 2006 and I recently had an issue with the faucet. Spoke with Sally about ordering a replacement cartridge and to my surprise she had my info and the original invoice of what I had ordered. She told me she would send a replacement out to me under warranty. It has been over 13yrs I was ready to pay and she said it was covered no charge. Anyone other company would have taken the opportunity to make some money on it. They have a great variety and customer service will be using them again when I remodel next year.
We bought all our faucets and shower equipment from the fixture shop in 2017. The whole process was really great because they really assisted us in making decisions. We opted for California Faucets for the manufacture. The equipment was extremely precise and beautiful to look at. Fast forward 2021, the hand shower hose blew at both ends. It was a French Gold special order hose and would have been $100+ to replace. Jose from the Fixture Shop, intervened, in our behalf, and got Cal Faucets, to warranty the hose and will ship it to us when completed. Thats real customer service. Thank you, Fixture Shop...
I would like to thank Sally. She took the extra time to help me find the Kohler stopper parts I needed to successfully repair my bathroom sink stopper. She was very helpful and pleasant!
They have a well displayed assortment of fixtures in such a tight space. The people were very helpful and knowledgeable, not pushy. They have high end products here so we were out of our league and didnt purchase anything. However, if money isnt so tight you will definitely find that unique and fancy and perfect fixture here
Tons of fixtures, sinks, tubs and all very well displayed. Staff are very knowledgeable and helpful. Great place to start your remodeling.
What a great place. High quality fixtures of many kinds and brands. The people there are knowledgeable and friendly. A bit more expensive than Lowes or Home depot but its quality that lasts. Its definitely worth it.
Fixture Shop is First Class: You help us everytime with expert knowledge and excellent service, thank you Fixture Shop!
This is a great place to go to find those higher-end fixtures
Been going there for almost 20 years. Wide selection, high end products, competitive prices compared to Home Depot and Lowes. Great customer service and expertise!
This place as great quality and takes the time to talk to about differences in product and I have never had a problem on returning anything, even if I just changed my mind on my choice. I really like the small business feel of the place. A good reliable place that will remember what you bought 10years ago.
Not sure about the quality but accessories are on the high end (prices).
The staff here was extremely friendly and helpful. Even though we were full of question regarding different fixtures they remained patient with us. Even sent us information regarding dual mailboxes.
James is a real help to us.
Excellent products with good pricing and knowledgable salespeople. It is my go to store for kitchen and bath hardware. The store is packed with items; if you do not do well with many choices or a crowded environment the store may challenge you.
Amazing!
👍nice selection quality products
Jim, Sally, Jose & The Gang are the best! Everyone is super knowledgeable and will make sure you walk away with the best experience.
Friendly Staff Great Selection of Kitchen & Bath products
We have always had a great shopping experience at the Fixture Shop. Everything you need for bath and kitchen remodel.
Beautiful showroom. excellent customer service.
Very patient, friendly, and knowledgeable staff. We purchased shower and sink hardware for our bathroom remodel.
They have a wonderful amount of items to choose from and are very helpful.
Finest selection of products, excellent prices, tremendous customer service.
I have not purchased, but I can recommend the establishment as a showroom for ideas. Many good ideas for towel bars, faucets, etc. One of the two best showrooms in the Montclair area.
Great customer service. Thanks for all your help Jose.
Customer service at The Fixture Shop is always top notch!!!Every time I need something they dont let me down.
Price gougers! Ouch! Charged $15 for a small plastic adapter (not the whole handle kit) for my moen shower faucet. The price from moen was less than half including the whoke kit. Needing the shower fixed NOW, i bowed to the gouge. One good thing, they did have in stock, as other local stores didnt.
Friendly, knowledgeable, great selection, easy to work with
Wide selection of bath and kitchen fixtures, sinks, bowls, tubs and many hundreds of sample hardware (knobs and pulls). Friendly sales people.
Useless people, don’t have anything in stock I need