Lou and Andrea are amazing. Iβve been here a couple times looking for dh tires and and they pointed in the right direction. Other times was for grips and other stuffed needed and theyβve been super cool. I highly recommend them for all needs. They are super knowledgeable. ππ»ππ»ππ»
I drove over 2.5 hours to get to this shop (as they carry the amazing Revel bikes). The shop owners are so very helpful and will pull out all the stops to make sure you leave satisfied. They are really great and knowledgeable people. They make buying a new bike even more fun! Truly great people run this shop. If youβre getting work done or buying a bike I guarantee you will leave 100% happy. What a great experience!
I bought my mountain bike from Andrea and Lou and I cannot speak highly enough about my experience. From the phone call before I stepped into their shop to the day of experience - perfect all around. Theyβve just got themselves a customer for life. I feel great heading into the world of MTB knowing Iβve got Pedal Montclair in my corner.
Just got a Kona dew deluxe commuter bike from pedal montclair. Great experience! Andrea walked me through the options and what I would want to look for in a commuter. Also helped me with a helmet. Lou walked me through the bike after setting it up completely for someone my size. Great shop I will definitely use again.
TL;DR - Lou speaks to bikes and Andrea speaks to people. Its great.I have been using this shop for years, and this is true, I did not review them earlier because they werent on Google yet.I stumbled upon them by accident after having subpar experiences at shops in the area. Lous knowledge on bicycles is second to none. And you may be thinking: But my bike shop mechanic is smart too.Yeah, but only Lou touches my bike. I have seen bicycles DROPPED ON THE FLOOR off their hangers by young apprentices not being overseen in other shops (nice shops, that you have probably been to). I had a heart attack seeing that and it wasnt even my bike.They have been super helpful during my entire cycling journey since I found them. Full disclosure, I ride a road bike and this shop is heavy on mountain bikes. That being said, Andrea orders roadie gear too so we dont feel left out. Why would you go elsewhere? This is the bike shop equivalent of your local hardware store. It looks small, but my god when you are inside you have a hard time imagining something they dont have. Of course, there has been a pandemic so every yahoo is on a bike now. They still bend over backwards to not only get to everyone, but to serve them purposefully and professionally. Look, it used to be if a shop is busy then they were honest. Now every shop is busy, but this one really is the truth. Just go there and check it out, if Im wrong Ill eat my bicycle shorts, but Im not so go.
THE quintessential mom and pop bike shop. Lou and Andrea are a phenomenal team who provide excellent service. Honest, professional, and community oriented. Lou is easily one of, if not the best bike mechanics anywhere close to here. This is the only shop I trust for just about anything on my mountain bikes. Highly recommended, 5 stars!
Ok - there are bike shops, and then there is Pedal Montclair. Yes, they will fix your bike - expertly. They will sell you the right bike or gear with detailed knowledge, and no pressure. And most importantly, Lou and Andrea are welcoming, honest, straight forward, wonderful people.Ive been to several other bike shops in the area - youre either ignored, or feel like youre being taken advantage of - Pedal feels like your neighborhood bike shop should.
Always a great visit at Pedal Montclair! Andrea and Lou are just the best! Helpful, attentive and always with a smile. I cannot recommend this shop enough!!!
I cant say enough good things about Andrea and Lou and Pedal Montclair. Their customer service is outstanding - they truly go above and beyond. Gave us an honest assessment on two really old bikes (that were not worth repairing). And went out of their way to be helpful re: bike disposal (we were in the middle of a move and could not do this ourselves). Brought two Elliptigos there for repair and again, the customer service has been phenomenal -knowledgable, super-nice people. Definitely recommend Pedal Montclair!
Awesome bike shop. Andrea and Lou are super friendly, knowledgeable, and helpful! Very good selection as well.
Excellent customer service. Lou was very helpful with helping me to decide which mountain bike is best for me. Pedal Montclair is passionate about bikes.
New to town and looking for a good shop - definitely found it in Pedal Montclair. Super friendly, knowledgeable, and honest. Looking forward to calling this my new local shop!
Professional, great service, took time to explain things about my bike to me I didnβt know, and got my Frankenstein of a bike into great shape. Couldnβt be happier.
I was there today nice small shop with friendly people thanks Ill be back
I bought two bikes from them 3 years ago and it was the best customer service around. Lou and Andrea are extremely knowledgeable about all of their products and always take great care of me when I go in there. Also Lou is the best mechanic around and will get your bike fixed up where it needs to be. Andrea is always so helpful and nice. Best Bike shop in NJ hands down!
Andrea and Lou are great. Helped me change a flat on my bike. Very knowledgeable and friendly. Will be back for sure. π
So welcoming and personable, and down to earth folks. Andrea was awesome! Theyre busy but on their game ππ½ππ½
After flip flopping between 2 others for years i finally found my new LBS. I enjoy talking with the owners and they have done excellent work on my bike.
This place is incredible. I was looking for a hard to find mountain bike for my son for his birthday. Not only did they rush and track my order, but rushed to assemble when it arrived in time to surprise my son on his birthday at pickup. Andrea and Lou are fantastic. They spent a considerable amount of time teaching my son about the bike. Very warm and friendly purchasing experience. I highly recommend!!
THANK YOU Andrea and Lou. You guys are the best π
Pedal Montclair is great - they got my beat up mountain bike up and running like new. They are super generous with their advice and opinions, which is super helpful when your a beginner like me. Support local business!
Brought my granddaughters bike in for repair.They are the nicest people.
Great experience dealing with this shop
This shop is great. They were super helpful fixing my sonβs mountain bike and offered helpful tips about keeping the bike in good shape. Also friendly and βrealβ...None of that better-than-you stuff some bike shops have. Iβll be back for sure!
This is a great shop. Very customer oriented. Good products, great service, fantastic folks. And working very hard during this pandemic to keep riders riding.
I just picked up my 2019 Felt Dispatch 7/70 mountain bike from Pedal Montclair yesterday after a tuneup. This afternoon I took a 90 minute ride, and I soon discovered I was riding a NEW bike!My bike NEVER rode this well, and I got it straight out of the box. For the past 10 months the bike rode HARD like a tank...now its a sailboat!I literally have to re-learn how to ride this bike :)) I HIGHLY recommend Pedal Montclair for ALL your Pedal needs π΅ββοΈ
Just went in Pedal Montclair for the first time yesterday. 5 minutes later, they were already my favorite local bike shop. Very nice people. Knowledgeable, helpful, easy to talk to. Perfect service. I expected to leave something for repair. Ended up walking back out with, fixed. Fair prices too. That was not the last theyll see of me. Highly recommended!
This place is amazing! I brought my 7 year olds bike there to get training wheels taken off and they went over and BEYOND with there service! Best BIKE shop in Essex County!
The best experienced i had so far. Lou and Andrea are super friendly and very knowledgeable on what they do. They both help me with my mountain bike situation. I can easily recommend this place for your bike needs. Thank you Pedal Montclair and keep up the excellent job your doing!
Friendly and efficient with a side door service where you need not enter the store itself. Highly recommended.
I purchased a bike from Pedal Montclair on the recommendation of a friend, after being unable to find one in my area (Hudson Valley) due to pandemic shortages. They called me back promptly for the purchase, and furthermore helped to facilitate my friend picking the bike up for me the following day. They asked me insightful questions about my physicality and riding habits, provided valuable information, and gave solid advice about the care and maintenance of my new bicycle. I was extremely impressed with the professionalism and furthermore incredibly friendly attitude of the woman I spoke with (I didnβt catch her name!). On top of my purchase they provided me with a year of service. I am extremely happy with my experience. Service of this kind demonstrates why it is so important to support small businesses and how vitally important they are to our society and real American values. I would absolutely recommend this business to anyone looking to make a purchase.
I drive over an hour to visit Pedal Montclair to grab whatever I need for my bikes, super friendly and always helpful.
These guys are the best - my family comes here for all our biking needs.- buying, repairs, new gear....Andrea & Lou are always super friendly and helpful.
I am an avid biker (mountain and road). My experience with Pedal Montclair was top notch. highly recommend.
Super friendly and knowledgeable. Lou tuned up my bike, and it transformed my riding experience. It now rides like a bike costing thousands more.I LOVE this place
Pedal Montclair is simply amazing. Hands down the best shop Iβve ever been to.Lou is a genius mechanic. My bikes ride soundless and smooth. Iβm telling you that the experience I get from Louβs work is so far above all other works Iβve ever had done to my bikes.Andrea is a super amazing shop manager and a super cool person.Love love love this shop.
Very easy to communicate with. Made me feel very much at home.
Extremely helpful and took the time to explain the issues with my bike . They were so flexible in handling the assembly of my bike . It was a wonderful experience!
The moment you interact, you feel at home right away with no pretenses and gives you the logical thing to do. Dont give promises just plain answers. Bottom line, they know what they are doing. If your reading this, give them a try and good things happen.
So Andrea and Lou were awesome. Recently moved back to the east coast and whatever the movers did to my bike it was making funny noises as I rode it. Didnt want to get a complete service because I had just had it serviced end of season in Chicago. Its only my mode of transportation since I dont have a car. Even though they were swamped and warned me they may not be able to get to it for a week or so depending what was needed. Dropped it off for them to look at, went to a Dr appointment and came back and boom. They looked at it, realized it needed a little gear work and just charged me for the work they did. Really appreciate it guys, I know where I am coming for all things bike.
Great shop! Owners are amazing, friendly, and beyond helpful. I was able to demo this years pivot 5.5. Smoothest ride all year hands down. If you need a bike while in the area, or want some great frames check these folks out!
So friendly and awesome. This is your quintessential Local Bike Shop - husband and wife owner operators, the shop is small but feels big cause mushy mushy heart stuff. Seriously, its easy to like them and they will take good care of you. Terrific service and knowledge - do yourself a favor and check them out.
The best local bike shop ever!!! Lou and Andrea are two of the most genuine and competent people in the business. Love these guys. If youβre in the market for the category of bikes they sell you would be nuts to shop anywhere else. Seriously, the best!!
This is not just the best bike shop in Montclair, its the best Ive ever been to. Their knowledge and expertise is unbeatable but what sets this place apart is the personalized care they give to every customer. I have been there for everything from an inner tube to a new bike and they have always taken great care of me. Most importantly, unlike some other bike shops I could name, they have never tried to up-sell me or trick me into paying for something I didnt need. If you need a bike, a part, or just some advice, this is the best place you can go.
If youre looking for friendly customer service, attention to all your bike needs, a great inventory of bikes for all ages and levels, and a skilled bike mechanic, check out Pedal! I came in looking for a bike for my son and Lou and Andrea took the time to ask me the right questions to ensure he received a bike that was the perfect fit. Since then, weve made other bike purchases through them and we only get our bikes serviced by Lou. Lou and Andrea are the best and always go above and beyond for their customers!
Pedal Montclair is an amazing bicycle shop. From their knowledge, know-how, to their professionalism and kindness they are the best bicycle shop I have ever been to. They provide a uniqueness and a sense of community that Ive never seen and its a breath of fresh air. Check them out, youll be impressed.
Best mechanic within 100 miles (or more). Super great service, knowledge, attention and most of all honest! If your bike has 99 problems I got news for you son - take it to Lou, hes the 1!
Andrea and Lou are the kindest people you will ever meet. They really love what they do, and will go the distance for there customers. This is the best bike shop around.
I was going to a couple local bike shops in past, and I was always disappointed about lack of knowledge about product they sell, till one day I come over to Pedal Montclair. Lou open my eyes on bicycles world and thanks to his help on settling my bike correct way (other LBS ware not able to do it), and explain how everything works, Iβm able to ride faster and more comfortable. Also I like brands they carrying for sale in their store, where I find Andrea very helpful to chose whatβs best for you. I strongly recommend that shop to everyone. You wonβt be disappointed π΄π¨π¨π¨π
I wont let just anyone work on my bikes, but I trust Lou and Andrea with them! Lou knows his stuff, stands behind his work, and gets my bike back to me lightning fast. I highly recommend this shop!!
Couldnt post till just now so as to not ruin any holiday surprises but now I can rave about how awesome the folks at Pedal are! I was floored by the inviting, informative, and white glove service I got. Ive been to other local bike shops and were turned off by the attitude, Pedal is the exact opposite. I will be back soon.
I wish I could give this place more stars!! The service I receive every single time I come here is unparalleled, no matter how much you do (or dont know about bikes) you always feel welcome.Lou will go above and beyond in terms of taking a look and fixing any and all issues on your bike and Andrea with welcome you into the store as if you are a long lost friend.This store has a warm community feel surrounding it which is easy to see if you spend even 5 minutes inside, and it becomes especially apparent if you tag along on the shop rides every Thursday.
All-around bicycle store offering a wide selection of different styles of bicycles. Very welcoming atmosphere -- I did not feel intimidated asking for help. Thanks to their expert advice in helping me identify my needs, I bought a great Dahon folding bike, which I love! Service was top notch and faster than even anticipated! Thank you for a great experience!
Awesome employees great store one of a kind great deals had a great experience going to this store I highly recommend going to this store
Awesome shop with great owners! Lou and Andrea deliver a great customer experience, are extremely knowledgable and couldnt be more welcoming and friendly.Ive purchased one bike from them and have had Lou service my mountain bike multiple times. Ive been extremely happy with all services that they have provided, and highly recommend them.
Pedal Montclair was my shop of choice to get my bike IRONMAN race ready. I totally appreciated their friendly, awesome service and felt super confident on race day that my bike would be great! And, it was!
Andrea and Lou are awesome to deal with. Go buy a sweet Santa Cruz or Scott from them. Great gear and great people.
I have done a lot of bike riding throughout the United States and Ive visited many bike shops along the way. Pedal Montclair is, by far, the best shop that I ever walked into. Thank you Andrea and Lou!
Great store with a selection of super cool high-end mountain bikes and supplies!Lou is smart and can fix any bike, not just a modern mountain bike. I took my 30+ year-old commuter bike there. It had so many problems and Lou was able to fix the bike back up. Also, Lou is a knowledge resource, the information he can give you is priceless.There is another nearby bike store that is not as friendly. My experience with the other bike store put me off, I stopped going and have been better off.
They fixed my bike during a pandemic. What else is there to say?
Very knowledgeable and great service! I feel very welcome and well informed.
Awesome service. Tuned up my road bike and my kids mountain bikes and they ride better than new now.
Took the train in from NYC to get my new bike! Cool shop, great people!
Pedal Montclair has a great customer service Andrea and Lou are super cool, personalized help for every need, best Bike Shop ever!!!
Pedal, Mtc, is exactly what a local bike shop should be. Lou and Andrea run a great shop and offer service for bike riders of all levels. Need a first bike for your kid? They know what questions to ask and will find you the right thing. Need something serviced on your top-of-the-line road, mountain or CX bike? Lou is a masterful mechanic who does fantastic work on all brands and styles of bike. I personally have purchased 4 bikes from Lou (two for the kids, a road bike for me, and a fantastic custom-built commuter for my wife), as well as two custom wheelsets (road and mountain), and he does all of the work on my road and mountain bikes. Lou himself is a top-shelf trail, Enduro and downhill rider, so his work is informed by his experience.
Love my new bike and the service was AMAZING!!!
Cool shop and great customer service. Thanks for my bike
Great bikes and helpful advice.
Best bike shop in town! π²
They have helped me out in a pinch many times!
If youre a mountain biker, this is where you want to be on a Thursday!