Kenny at Montclair MotorWerks is an übermensch!I was considering a used Volkswagen offered by a local dealer and brought it in for him do a pre-purchase inspection. Right away, I knew I was in good hands because Kenny is so professional, knowledgable, and honest.He gave me a thoughtful and straightforward assessment of the car, pointing out numerous issues the dealer would never have disclosed, but also left room for me to make my own decision about the sale. We didnt end up doing a mechanical inspection or putting it on the lift (it was a no-go due to poorly repaired accident damage), and he almost didnt let me pay him for his time and advice.Though I live 2 hrs away in upstate NY, I would definitely make the drive down to have Kenny take care of my next German car.
This place was recommended to me a couple of years ago and I’ve never been disappointed. I appreciate the honesty and the excellent work. Always done right the first time. Highly recommended.
I came in a few weeks ago on a Saturday with an emergency, needing some body work after a piece of the under carriage was damaged. This was after my own dealer wouldnt take me despite all the service I normally had done there. The folks here agreed to help me out despite being busy and quickly made the car safe to drive so I didnt miss going anywhere I had to be that weekend. They were fantastic and kind and were very reasonable with the charge for the service. It was a top notch experience and Id be happy to bring my car there for future jobs as well.
Hello, for clarification, I did not give a higher rating to Montclair MotorWerks because my experience was very limited (renting a truck for a day). The woman who attended me was very knowledgeable about the process, respectful, and professional. So if I base the rating on my experience in renting a truck then this place wouldve gotten a 5 star. BUT, I have not experienced the other services that they have to offer so I rated the place as normal versus meets or exceeds expectations. I hope that this review helps others to be open to doing business with Montclair MotorWerks.
Fast, professional, easy. Liked them a lot. Will be going back.
Best shop Ive ever gone to and I mean that. They are knowledgeable and honest which is extremely hard to find with mechanics. I wont bring my car anywhere else.
Such a fantastic shop!!!! We have been going to MMW exclusively for 5-6 years now. Great service, fair pricing, honest and fast turnaround!
Rented a Penske vehicle from this location and the woman assisting me was incredibly professional and very fast!
They r very good people. Have been dealing with them for almost ten years without a problem.
Fantastic service and high quality work at fair prices. Not much more you can ask for
Updating as I used them again about 10 months later- Everyone here is friendly, kind, accommodating, honest and helpful. Always reconfirm they were the right choice every time I go!Always super lovely to work with. Kenny especially-was honest and down to earth and thats how you get repeat business and recommendations! :)
A huge thank you to the kind woman who helped with my car rental! I’ve rented several times and the people are usually unnecessarily rude 😒 So it was refreshing to have a friendly face! 😊
Highly recommend Montclair MotorWerks. They are honest, reliable, and perform quality work with reasonable prices.
Best care and very reasonable price, and even updating and maintaining old MB model. Highly recommended!
Best Penske in Essex County.
Excellent work in less time.
Fantastic service. I took my sons car in while he was home from college. Needed quite a bit of work. They went through everything that needed to be done and more importantly what didnt (in spite of what a dealer had told us) even went around with new tires for as good a deal and selection as you would get at any tire chain. Highly recommend this shop.
Great service, great prices !
Ive been going to Montclair Motorwerks for the past 6+ years and I wont take my cars anywhere else. Ken is honest, professional, super-friendly, and importantly, willing to take the time to explain what the issues are & what my options are. Our large family has a few cars, from a vintage BMW M-Roadster to a run of the mill Volvo V50 wagon...even a diesel. Ken & his team service them all, saving me thousands of dollars over the years. If I want a particular tire or part, Ken will get it for me (or recommend a better/cheaper alternative). I know hes got my back & what more do you want from a mechanic?
A top class auto garage with nice owners. Quick turn-around time, friendly and knowledgeable guys. Reasonable prices too. Recommended unreservedly!
I am happy to recommend them. They took outstanding care of my SUV in a short period of time. The owner is very pleasant and the staff was helpful. I wish that they were open a little later on Saturdays.
If you need your car serviced, this is the place. And if its an extended service they offer car rentals. Whats better than that. And ask for Franky, she super friendly, can answer any question you may have and loves helping people
The work is always done right,they do what they say they are going to do.and they go out of there way to get the job done.
Wonderful service!! Took my BMW here and not only were they very knowledgeable, nice and friendly, they diagnosed and fixed my original mechanics mistake in two seconds (something that has been extremely frustrating for a few months). I also had an “issue” with my hard top which turned out to be my mistake. They could have easily bullshited me with extras. Very honest, upfront, efficient and great prices. Thank you!!
Excellent work. Work is done right the first time. Very courteous.
My favorite place to get my Oil change done on my Mercedes. They are good and they are fast. Frankie gets me in and out and Kenny runs this very tight and professional all the guys are great. Highly recommend this place for any foreign or domestic vehicles.
Came in on Saturday afternoon, minutes before closing for Labor Day weekend. My tire wasnt holding air. They stayed past closing time to fix my tire, popping the tire off the rim, remounting with sealant, even spraying soapy water all over the pressurized tire to confirm Id be ok for my trip. Got a very fair price, and I happily tipped the service guy for his thoughtful attention. Ill be back whenever Im in need.
Kenny and Frankie run a tight ship...NO NONSENSE! I must have gone through damn near every shop in town and only at Montclair MotorWerks do I believe I found a great mechanic with equally great business ethics. Like others, Kenny is the only guy I will let touch my car moving forward. No need to haggle with him as I found his pricing more than fair. Fair warning if you shop around and someone quotes you even a PENNY less than Kenny, RUN, dont walk to Montclair MotorWerks!
The service was prompt and accurate. I brought my older Infiniti here and loved the service. Within an hour of dropping my car off, I received a call from Ken with a diagnoses and repair cost which I thought were fair. Lived the experience here and would definitely recommend here.
Great shop, good prices and a friendly staff, except maybe for that Frankie person...... Lol, in all seriousness though, they are one of the few places I trust with my car and Frankie is the only person I go to with my car rental needs. Highly recommended.
Unlike the the other dealers, these mechanics treats everyone fairly and respectfully. I always highly recommend them to my friends.
Rented a truck from Montclair MotorWerks/Penske. All went good. Truck was clean, worked well. Service was great from pickup to drop down. Will use it again. Thank you.
By far the best service station around.
A great experience overall. Courteous service, fair price, excellent work. Brought my 2003 Jetta in for a vacuum hose leak and new spark plugs. Owner Ken made me feel confident and comfortable that he could get the job done at a reasonable cost. Ill be back to service my car here. I highly recommend this repair shop.
Exactly how you need a mechanic to be; professional and courteous.I took my MB GL450 in for a basic service and an estimate on a shock absorber.Ken managed to fit me in very quickly and turned the car around within a day.Great example of under promising and over delivering.A reasonable price and good work done.UPDATE: three years later, Ken, Frankie and the team have proven to be all youd hope for in a mechanic. Theyd get six stars if possible. My original review was in 2013. Today is December 2016. Consistent services and pricing for three years now.
Great place always great service and frankie goes over and above to make sure everything is A OK
I was taken aback at the honesty and helpfulness of this mechanic. I brought in my BMW after receiving an astronomical quote for replacing a headlight unit from BMW Service. After looking at the problem he explained how much he can repair it for, but suggested that first I should call BMW headquarters to check if the item could be repaired at no cost, since my warranty was just recently expired. I did just that and BMW is considering my case as a courtesy. I am glad I found this place.
Great state inspection service in a decent price. Friendly and professional
They were ready with a new fuel pump in
We have been using Montclair Motorwerks since we have moved into the area. Ken is a very smart and trustworthy mechanic that is sure to get back to you promptly. I highly recommend this establishment for quality work at a great price.
Excellent
Took my Lexus Rx 330 today,,,tony did an excellent job plus extra....great service and he is an honest guy....would highly recommend
Nice dudes, did quick work on my car.
Ken is great. Only person I trust to work on my X5 and 335Convertable outside of dealership.
My son called me this morning from a gas station in Clifton where he had broken down in his 97 Ford Escort after hitting a pot hole, saying the car would not start. Being an hour away, I had no way of helping him except to tell him hed need to get AAA to tow him to a repair shop. I jumped online and found your business, saw a couple of good reviews, and gave my son your contact info so he could call you before having AAA tow him there. He later called me to say the problem was taken care of, that you had talked him through the resetting of his fuel cutoff switch, and he was up and running with no need for a tow or expensive repair. Thank you for helping my son. It is so gratifying to know there are honest people willing to help others, even when it holds no financial profit to them. I am so appreciative. Thank you.
Fast service and a job well done.
Amazing service!!
Honest