Chris has been excellent to work withβ¦.. on 5 equipment purchases, two being KIOTI tractors π, the English accent chap will treat you well, Dave will get you whatever parts you need, he will look into and get you what parts are needed. Mark & Jim are very knowledgeable and helpful too. As well as Roger in repairs.
We purchased a zero turn mower from J&R back in 2019, Chris was good to deal with, and we thought we found a reputable toro dealer.However in 2020 when we brought in a different mower for service, we specifically asked that it stored inside because it was have electrical issues.The service for the machine took around 3 months, and of that 3 months, it was out side it the snow/ rain for a majority of it.We called at one point and asked why it was still outside and why we were told it would be inside and it wasnβt.When we picked up mower, it worked, for about a week or 2, they had welded the battery tray on their, and that broke, and then the electrical issues started happening again, I was pretty disappointed in the service department at J&R tractor, and I donβt expect Iβd be back to purchase a mower from them
Purchased my Kioti compact tractor from Chris. Knew Kioti product and was concerned about my wants and needs. Highly recommend J & R tractor for Kioti brand of compact tractors
Always good and very helpful, even during this covid-19 stuff... Thank youGod is good
I purchased a Kioti Tractor from Chris. Had a good experience. I personally think their prices are a little high so I would try to wheel and deal a bit. Overall, I decided to purchase from J&R because their customer service was better than any other Kioti dealer I dealt with and they provided delivery for free (most of the dealers north will not deliver to Monroe for free). Chris was very quick to respond to text messages and always got me the information I needed. He did a great job of going over all the equipment and components of the tractor. Very happy with my purchase so far.
Purchased a Brush hog from Chris. Apparently a bolt was loose from the factory and after an hour of use it was inoperable. I would have had to load it on a trailer to take it back to the dealer for repair. Chris worked with me to figure out the issueChris went above most salesmen would do and did the right thing and drove to my house to bring me another one along with the nut.Thank you!!! I will definitely send others to you.
Chris Parker is a salesperson there. He has a lot of information about his product. And has a lot of good ideas to change or improve if you ask him. Hes very informative. And I do like the tractors there.
I got a Makita electric powered chainsaw with the special deal of getting two extra batteries for free Im not disappointed one bit this thing has ran like a champ even when I forgot to put oil in it. are you stihl all the time for everything else. Also no exhaust you cant beat that and I can talk to my crew over the saw
Super helpful and friendly!
Very rude people! Buy your parts online! Save your money..
Very nice and helpful
Always have my parts, ask for Dave
I visited J&Rs parts counter on a Saturday because my grass catcher was seized up and needed new bearings. The salesman needed some dimensions from the bearings and it was necessary to press them out of the unit in order to get the measurements. So, he proceeded to take the unit back to their repair shop and press out the bearings for me. They had the new bearings in stock at a reasonable price and he printed out an assembly drawing that I could use to reassemble the unit correctly which I referred to several times. Furthermore, the housing of the unit was slightly damaged and he referred me to someone who could do the repair work. A new housing was hundreds of dollars but I got mine repaired for $20 by his referral. You dont get this kind of service when you buy your parts from somebody on the web! I am very impressed with their personalized service and will continue to use them for my tractor related needs.
Nice staff. Old school and honest. Got some tires for my tractor ands some great advice for taking care of my tractor.
Very knowledgeable and very helpful and try to get you going as quickly as they can always Top Notch service
They can get your hard to find tractor parts in a timely manner. Great customer service, and friendly staff.
Great people great tools always have a good experience Dave the man!
Always have to parts when I need them
Had the part I was looking for at a good price
Great people, always helpful and happy to help.
Great service, very fast and affordable
Always very helpful!
Wonderful people, very helpful
Knowledgeable people, good to do business with
Fixed my mower.
Good people
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