The guy working was not so personable. I did find what I was looking for though. The product is always quality. However, I will not return as this is the second bad experience. The first one I am assuming was a manager talking down to a trainee like she was stupid. I walked out that day without buying anything. It was sad I was hoping that there was new staff but I am pretty sure it was the same guy there that had no customer service skills.

I love this store! A bit pricey, but everything is fantastic quality, and the staff is always friendly and helpful.

Terrible experience on Sunday 2/7/21. I had earlier bought 2 items. I kept one, but wanted to return another, which I had not used and was within the return window, and buy a more expensive item instead. As I was showing the associate the new item I wanted to buy, he unboxed the return item and started yelling that the item had been used. I calmly assured him that I had not used the item. (The stickers on the bottom and side of the item were in perfect condition--these get destroyed if not peeled off before use.) He kept shouting that I had used the item, pointing to supposed hairline cracks on the bottom (I couldnt see anything). After several minutes of him shouting at me, I told him I just wanted to leave; he refused to give me my return item back, saying he was giving me a refund. And he did...but only after more yelling and accusations. As I was finally walking out, he taunted me to leave a complaint on the website, which I did (and, after 3 weeks, still have received no response). As we left the store, my 9-year-old said Why was that man so mean? Ive bought many items here over the years but will not be going back. While the store has great selection and offers, BEWARE if you are unsure and might need to return an unused item.

Great, quality stoneware and other cooking items. Good sales currently going. Non-pushy, personalized service is an added plus!I purchased two of their Le Crueset ceramic mugs and the classy look and solid feel of those in actual use is way beyond anything Ive seen in a mug before. UPDATE: These mugs are especially awesome for use in a microwave! The mug handle stays cool to the touch while the liquid inside gets very hot!

I love this store and staff! I always stop in when I am down this way and they are so helpful! D. R. Recently delivered a phone purchase up my way, since he lives close by. He was so helpful the previous day in store and the following day over the phone. I will be back soon!

Le Creuset is so beautiful, I cant not buy something..

We have been to this outlet on multiple occasions, D.R. always goes above and beyond to help and share his knowledge of all things LeCreuset. We’re fortunate to have the outlet close to home and helpful employees.

I love this cookware but its very pricey! At this store, a nice man was able to help me find the best deal on the gtill I wanted and I got a larger one than anticipated! I cant wait to go back here and look around some more!

Very polite, helpful staff

Always a great selection and you will often find several promotions on select products. The sales staff is always ready to help and most are pretty knowledgeable as they use the cookware in their own homes. While they sometimes offer clearly marked factory seconds, the vast majority of product in the store is first quality. True collectors will find the occasional item that was previously unavailable in this country or retired pieces.

Le Creuset is absolutely the Cadillac of cookware. The product is incredibly durable, cooks amazingly, and is visually stunning. I just received my third piece as a Christmas gift and it’s as good as it gets. The price can be daunting, but rest assured, this is an investment that will endure. If you enjoy spending time in the kitchen, this is one of those pieces that you absolutely owe it to yourself to own.

Great prices on super products. Very helpful staff!

Top quality

Excellent store! Excellent prices and service! You cannot go wrong with Le Creuset!

Good prices on le creuset item, friendly, helpful staff

Always find an item for the kitchen, from cookware to utensils, to cookbooks they have it all. High quality items worth the price, will last for generations.

I ALWAYS have a LOVELY experience shopping for Le Creuset & Matthew is SUPREME in enlightening you about the Le Creuset lifestyle, from products and books to recipes and community engagement ...GRATITUDE for providing your CONSISTENT & BEAUTIFUL EXCELLENCE!!💜💜💜👑💜💜💜

The best place I have ever shopped for cook wear and accessory for cooking. Love it 🤗💟💟💟🤩

Terrific selection, and great savings. Store staff very knowledgeable and helpful.

The best place to get cooking stuff

They definitely have better collection than Houston outlet!! 😍

Sales staff very helpful

My daughter loves this place