We all know what Joanne Fabric and Craft is, obvious by the name and yes this store has a wealth of craft and sewing items. What I want to mention is that I purchased some fabric. At checkout the cashier, Marilyn noticed that the ticket was not correct. I did not know this and she pointed this error to me. She then had this checked and she was correct! Saved me a bit of money and I was so grateful to her. Employees like Marilyn are keepers as they are a very good part of a store giving good customer service to people. Least not to forget this makes a person want to come back and shop! Thank you, Marilyn so much.
I came in the other day last week and I was struggling to pick out some supplies for my art project. Kat came by and helped me out. She was so nice and professional, as well as super helpful with giving suggestions. Thanks Kat!
Love this store! Always new treasures to find! Love anything and everything about arts and crafts, and JOANNS will definitely satisfy your wants AND needs! ❤
I always find what Im looking for and the place is always tidy and easy to navigate! The workers are very helpful and nice!
It was worth the 27 mile drive. They had what I wanted at a lower price than at Hobby Lobby. They was a HL closer but I wont go there. The girl in the showed me right where I needed to go and showed me the 40% off coupon on my phone. I will go back and it was a nice drive. Got me some pride socks and flags to go with my original purchase.
Great place for hobbies. The store is huge. They have a great selection. Great employees and curbside pickup.
Very friendly and helpful. I eventually went there a couple of hours later. Employee was very professional and made sure that I found what I was looking for. Highly recommend them!!!
I love Joann’s! They have a wonderful selection of craft, fabric, and yarn supplies!!
Always great holiday decorations, party items, jewelery make items too
Happy anniversary Jo-Anns. Thanks for all the bargains.
I should have asked for a name but the woman who works on the fabric area is Fabulous! Thank you for all your help!!!
Great store for crafting. Good selection of fabrics with a little less items of other hobbies, but they still have the popular crafting items most seek
Customer Service at this particular store needs improvement. Staff is typically very unfriendly and not helpful at all. The exception are the ladies in sewing. Good for a quick craft need but I prefer to shop elsewhere if its not a last minute thing.
Wonderful customer service, Cody is one of the nicest and extremely helpful individual I have ever met. She went way above and beyond. I will be back because of her.
The brushes are really soft :D
This is a nice Crafting Store. They keep a good amount of stock in the store. The times I have been in this store, if I had any questions, the staff was very helpful. They have lots of fabric and sewing products, decorative floral products, if youre into working with beads they have good selections. If you like card making and Scrapbooking, they have good selections of these crafts. I enjoy visiting and looking at new products they get in the store. They have classes, but since the virus, not sure if they have any going on, but call the store to check with them.
I love that there is constantly a sale going on.
The staff were helpful, but fabric selection wasnt the greatest beyond the quilting section.
Is always good stuff but its hard to find out help when you have a question
The employees are always nice and helpful! The store is always clean and organized. I love going here when I need something right away!
I love Joanns. Can get very creative with the variety of products they have to offer.
Good little store. I found everything I need.
Marilyn was very helpful in helping me figure out how much fabric that I needed. She even checked other stores to see if it was available. Great customer service and friendly staff.
Nice place to buy arts and craft
Great for Home Craft projects!
This is the only Joanns within 40 minutes of my home, and the staff are always helpful. HOWEVER, whats the point of a mask mandate and signs on the door if you dont enforce it for fear of customer service complaints? The customer is wrong. Tell them to wear a mask or get out. Other services are great, no complaints other than no consequences for un-masked customers, and that often the items that say they are in stock either arent actually in the store, or they say its an out of stock item but I go to the store and find it there anyway. 🤷♀️
Clean, very helpful staff, and well stocked. Best Joanns I have visited.
Logans is always good
Great. So knowledgeable on random items
Went in for a Bobbin holder and bobbins for my aged sewing machine. They had what I needed. If you get on their mailing list or email or text list they send you coupons where you can get 50 to 60% off of an item. So when I need something thats pricey, thats when I use a coupon. The staff is friendly and helpful. For your sewing and crafting needs this is a great place to get your products.
Always a good trip to JoAnns as long as I remember my coupons! They are always very helpful!
Unique and different.
Besides the exceptional customer service, the store is really just a run-of-the-mill sewing store..lol
Very clean and organized, never crowded nice employees. I love this location...
Looking for Halloween fabric but very limited selection.
Fabulous selection of fabrics and sewing supplies.
Great selection of cloth and good sale prices. Always a pleasure to go there. Associates were very friendly and helpful.
Stopped in to pick up the Christmas tree cookie cutter set. With Joanns online coupon. I was able to purchase it for the same price as Amazon. Plenty of parking. Holiday hours made it easy to get in early. Staff was helpful locating the item. Great place for craft items.
Great deals with coupons, friendly staff, always a pleasure shopping there for baking to craft supplies.
Always love their sales
Used to be one of my favorite crafting stores. Recently, they seem to have limited seasonal items & issues with their coupon process.
Friendly service. Clean atmosphere.
A craftys dream!!
Love, love, love this store! Everyone is so nice and helpful. Very clean and following all Covid-19 protocol.
The Joanns In Monroe North Carolina always gives me a hard time about using the coupons that they sent me in the mail. Today I had the fabric cutter check to be sure my coupon would work before she cut the fabric and then when I took it to the register they refused it. The cashier could not tell me why and made no attempt to assist in this process I am DONE with this store!
Got a great deal on just the yarn I wanted
Love this store
Very good selection, fast checkout & pleased with products. Cons: no mall access from the store which is literally in the mall, but the entry was sealed, they have to give you 50%~70% off because if not the tag price would be ridiculousEx: $39.99 for a Welcome Mat - New price $12.99 that’s the price point that it truly is, anyway. I will definitely go back.
Staff was very helpful and awesome coupons!
Theyve have stayed open through the pandemic and god bless em for it. Good selection and always sales going on or coupons to get stuff cheaper.
Had a wonderful day-date with my wife. Working on a mask to cover up my beard. Found everything we needed here.
Slow service at checkout. Seemed to well stocked, though!
Lots of items to look at. Great selection. Helpful staff.
The place was clean and I was able to get an item close to what I wanted.
Great place for crafting supplies. Staff is always helpful and nice. Its a little easy to miss if you dont know where it is, and since its attached to the mall but not accessable from the inside, it can be a little confusing the first time.
1st time love this store.
Good sales.
Good people
Too expensive but today at the Christmas everything was buy 1 get 3 free which was a good deal
The place looked lovely they have different sections for about any type of hobbies from bird houses, sewing and self made home decorations. I happily drove my mother there to buy the treat she needed for her project and she seemed to be very happy with the selection they had. I recommend this place if you are looking for supplies.
Clean, well stocked and social distancing all good.
JoAnn’s is one of my favorite stores! They always have the best selection of cute fabrics and craft supplies. They’re seasonal selection always makes me want everything (even though I don’t need any of it) just because it’s so cute! They also have great coupons regularly. The staff at this particular location is very helpful and friendly!
Great customer service.
Good selection of things I like!!
No wax seal kits. Lose 4 stars
Without a coupon or at least 50% off sale items this store is pricey!
Monroe store...thank you!!
Came back to Joanns to return item. Found many new items to purchase. Cashier was helpful with store app. She helped me find more discounts on items purchased.
Ms. Rhonda was informational..
The store has many wonderful craft items. My main complaint is the stringent coupon policies and how what you think is on sale or applies to a coupon, doesnt. The staff at the register was very sweet and helped as much as those policies allowed.
Staff was really nice and helpful. Fabric was on sale and wonderfully priced. Will return for my next project
Overpriced was the first thought that cant to mind. I dont know if its just them or craft supplies in general but with minimal work you can get the same stuff for half the price.
This location ALWAYS has what I need and the lines at the cutting table are shorter. They move QUICKLY & the customer service if FANTASTIC. Im always satisfied at this location.
Staff was very nice and helpful, didnt have the glow in the dark ceiling stars I was looking for, but nbd.
This is a great place with everything that I could think of and alot of nice surprises. They have a nice selection of seasonal stuff.
The store is perfect! The staff are always available to help and so knowledgeable! I love going to this location!
They are high priced. If they offered more discount on items that would be worth it.
Joanns prices are too high and there are too many bare shelves. Its a last resort I go to.
The kids just wanted to wonder around a craft store looking for ideas on projects they could do. This place suited their needs, and was local for us.
Best place for all crafts
I go out of my way to come to this Joann location over the one in Charlotte. They are friendlier and more organized here! The employees are happy to help me find a product if I ask. They also seem to have more of the fabrics I’m looking for in stock.
Pat was so helpful there. And to a person that doesnt have a clue on what I was looking for she solved all my problems. I will shop in there more because of all the help.
Nicely laid out store. Very clean. But the prices are just way too high. Products are similar to other stores of the like but Joanns is definitely more expensive.
Check out line was rediclously slow!!!!
The employees are always so helpful! They always have great sales!
Great variety of items. They offer different classes for beginners to experts in sewing, quilting and many other crafts. Also, if giu download their app you can save alot. I really enjoy shopping here.
I love Joann fabrics prices and I love the store set up
Lots of crafting supplies
I always feel like I’m somehow being ripped off at craft stores. If you can afford to give discount coupons all the time. You’re charging too much.
Great place to shop as I am a disabled Veteran and buy beads to keep my hands busy. I have bought cloth and beads for new bags for my Cornhole boards.
Everything has a spot if you know where it is you will find it .... If you ask for help they will help you as best as a human can
Neatly organized store with lots of options to buy! Love their fabric section and their clearance sections. They have tons of options for all kinds of fabric even in the clearance sections. They also have lots of decorations for the home.
One of the best places to go for all sewing needs. Good variety of fancy buttons.
Good for the home Crafter
Excellent service and I had no clue they carried so many artist supplies.