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Twin Transmission
1806 W Roosevelt Blvd, Monroe, NC 28110, United States
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Twin Transmission
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Tr
Review №1

I gave these guys my business based upon all the 5 star reviews and positive comments about these guys... I took my wifes van to him because the transmission was slipping in anything above 4th gear... With me expecting for them to have to repair/replace my transmission, Paul comes back to me and says its not your transmission, you just need a tune up... Saving me hundreds, if not a couple thousand dollars... Fully recommend this shop... Thanks Paul!

Ch
Review №2

Finding this company was a blessing. I had taken my car to the dealer who serviced my car for years because my car suddenly wouldnt shift into gear. The dealer didnt know what was wrong or why my transmission stopped working. They took my transmission apart and left it in pieces. I called Twin Transmissions who towed my car to his shop and totally rebuilt my transmission to perfection. My car runs great, like a new car!Anyone looking for a reputable mechanic who knows what he is doing and is not out to pad your bill or sell you a new car this is the place.Thank you Twin Transmissions!

Le
Review №3

Paul and his team very professional, prompt to the point no sugarcoat by no means, very honest no discrimination at all. I can go on and on but I wont their work speaks for itself not one time he tried to run over me dealing with my issue with my transmission. Not too many people now days heart built like his the owner Paul. I will definitely go back to him and his team, I am definitely going back for another vehicle if you want your vehicle done right and affordable price he will give you 3 options to best fit your budget. Thank God for his honesty. Thanks again Paul n team. Little things mean a lot to me and my family. Miller family

Da
Review №4

I brought my 82 K10 to have the seals in the transmission replaced. They ended up telling me there wasnt much to work with and theyd have to do a full rebuild. Paul was up front and honest about everything they would have to do for it and they quality of the job went above and beyond what other shops would do. The truck now drives and shifts smooth. I recommend Twin Transmission to anyone needing work done on their cars.

Jo
Review №5

Paul knows his stuff. Professional and and keeps the customer in mind with every decision.

An
Review №6

I can’t say thank you enough to the workers at Twin Transmission! The last few days my 21 year old son (high functioning Autism) has started taking long walks by himself. Today his bag tore on his long walk. The guys at Twin Transmission gave him a couple bags to secure his purchases and gave him extra water for his walk.Having him out is stressful on me but, he is also needing some independence. I’m so grateful for the concern and kindness shown to my son!I personally didn’t know about this business but, if I or anyone is in need, I’ll definitely send them to Twins Transmission!Thank you guys so very much! You made me a very happy momma!

Br
Review №7

Twin Transmission has continued to provide me with professional and affordable car repair throughout the last several years. Paul takes the time to explain my options as well as what is going on with my car. He has never taken advantage of my lack of knowledge regarding car repair (which unfortunately being a woman, many auto mechanic places have in the past). His work is solid and his customer service professional. I will continue to service my cars and my childrens cars with Twin Transmission.

Mi
Review №8

Well pleased with work and time. Very professional and shop was clean. Took good care of my car. Would recommend to anyone.

Mi
Review №9

Professional, courteous. Paul is very truthful in his answers to any concerns.

To
Review №10

Handled my transmission problems quickly and efficiently, very professional staff, I highly recommend them

Da
Review №11

Had a Transmission in a 2010 Mustang GT Rebuilt by Paul and his Crew. Everything Shifts Smooth Also had a new Clutch installed. I would refer anyone to him Great Service and Excellent Customer Service. Thanks Again.

Fe
Review №12

My vehicle went down back in November and I was referred to this place by a young man at a service station I took my 2003 Tahoe to get an oil change and tune up bc my vehicle was giving me issues. I ended up calling and talking to Paul, in which he appeared to be ok BUT THAT WAS A LIE! ON TOP OF MULTIPLE OTHER LIES. Before using this business, I asked him for a rough number in the most severe case PAUL told me $2200 worst case scenario. A few days later he called back stated it would be $2600. A few more days passed and he called back and said $3300 bc the vehicle had the WRONG TRANSMISSION in it. I at that point declined the repair. I was unable to pick the vehicle at that time but I kept contact with him and when I was able I took him the fees he charged me to hold the vehicle. Upon arriving to pick my vehicle up there was absolutely NO TRANSMISSION in the vehicle AT ALL! I called him to ask where MY transmission was, PAUL STATED AROUND HERE SOMEWHERE! Now, I MAY NOT BE THE SMARTEST PERSON IN THE WORLD BUT TO ME HE TOOK MY TRANSMISSION OUT FIXED IT AND SOLD IT TO SOMEONE ELSE AND UPON MY REQUEST FOR MY TRANSMISSION WILL NOW GIVE ME THE WRONG TRANSMISSION TO FIT HIS STORY. From my understanding the transmission can be dropped and checked WITHOUT complete removal. THERE IS NO TRANSMISSION in my vehicle AT ALL. This business picked up a running vehicle. PLEASE BE CAREFUL. If you have a vehicle here GO PICK IT UP!!!! He seems helpful and he may be to some but this experience was a NIGHTMARE!!!! I would never recommend this business to a soul!!! I HOPE & PRAY I help someone!! People are HEARTLESS!!!! DO NOT TRUST THIS BUSINESS.

Ry
Review №13

Let me just start off by saying that Twin Transmission is by far and away the best shop for your transmission and other vehicle needs. Paul at Twin Transmission was consistently honest and helpful since the beginning. I had my 2006 Mustang V6 automatic transmission rebuilt by him which now shifts like a dream. Paul’s work is immaculate and definitely will not overcharge. I knew from the first phone call with him that my car would be in great hands. Sure enough, he didn’t let me down. There is not a doubt in my mind that he will let you down. Definitely would recommend to anyone.

An
Review №14

Paul u gotta love em fast and efficient!!!!

De
Review №15

I took my Honda CRV in as the transmission was shuddering (needing a torque converter). Paul suggested we try adding LubeGuard Shudder fixx first to see if that would cure the problem. He provided the product at no charge and sure enough it fixed my problem. That saved me $1,400. I highly recommend Twin Transmission as one of the most honest shops I have ever found. Paul will treat you right, there is no question in my mind. When the converter eventually goes out rest assured Paul will get my business.

Br
Review №16

Twin always does a fantastic job! I have used Paul for years with all my cars and my kids cars now too. He takes great care of us without breaking the bank. Reasonable prices and great quality service!

ay
Review №17

Very good customer service!!! Im from out if town but they will be my go to place for all of my car needs!! The brothers where very informative & my car was serviced quicker than anticipated... you will love them!!!

Ro
Review №18

Transmission was rebuilt here. Great guys, knowledgeable and experienced. Quick turn around and affordable, quality work. Thank you, truck runs great!

Be
Review №19

Really impressed with how fast they was able to fix my Jeep. Would definitely recommend them to anyone.

Je
Review №20

Ive been using Paul and the folks at Twin for many years. They are excellent and they are honest. They know customers by name when you walk up or call. They do the work that is needed and only what is needed and at a fair price. They are my #1 auto service recommendation. Scott Clark is #2.

Br
Review №21

Twin Transmission was recommended by another auto repair shop to diagnose and repair my BMW 328i. My car was shuddering while changing gears. I went to see Paul at Twin Transmission and he explained what could possibly cause the shuddering. The techs determined the cause and immediately call me to inform me of their findings. My car was repaired and has the ultimate driving performance as before. Thanks Paul and techs for a job well done!

Ka
Review №22

Let me start off with the whole experience I had. So I have a 2001 Dodge Ram and I have been scared of the day that that transmission will go out. And I thought that day had finally happened when I finished replacing a intake gasket and the transmission started shift hard and slipping. Every place could not get me in right away and said itll be $75 to $100 to just look at it and they said youll probably need a have it rebuilt. I Sent an email to twin transmission Sunday got a call Monday morning saying they can look at it no charge. Every other place I had called had to wait to even give me a price. And still never even called me back. So I went to twin transmission waited 15 minutes and my truck was fixed. The cable was too tight and didnt know when to shift. They saved me a ton of money. I greatly appreciate the staff there and the help and knowledge they have. These type of shops are rare nowadays. Keep up up the good work I will definitely recommend this place to anyone that needs work on their transmission.

la
Review №23

He stands by his word.Its very rare to find someone you can trust. When you do PASS it forward. I intend to do just that. Paul made what was a trying experience less stressful. He took the time to explain things. I had complete confidence in his ability and his honesty and I wasnt disappointed

Cl
Review №24

Twin Transmission was great. Ken helped me with my 2008 Yukon Denali that I just purchased. I was in for an oil change and inspection. He was very informative about what was going on with the vehicle and what I needed. Thank you all at performance auto I will be back soon.

Tr
Review №25

I was unexpectedly stranded in nc from georgia this weekend. The guys at Twin Transmission worked tirelessly to get me back on the road. They were kind and understanding. I will always be grateful i found them.

Ju
Review №26

Paul and the folks at Twin Transmission are the best. They are honest and provide fair and transparent pricing. Paul actually cares about his customers and doesnt play games. What more can you ask for? If you have any doubts, first call around for a quote and then call Twin Transmission. Youll see the difference. I did.

Cl
Review №27

Paul, is a great guy to deal with. He has over 30 years of knowledge and experience, when it comes to transmissions. I will come see him again, If I have or ever need a transmission replaced etc. Thank you Paul

Mi
Review №28

Twin Auto performed 2 major repairs on 2 different vehicles of mine. The first was a transmission rebuild repair, which they completed in a very timely and expert manner. I enjoyed speaking with the owner, Paul, who performs most the transmission rebuilds himself. He is very knowledgeable and comes from a family line of auto repair and transmission experts. I trust Paul and his technicians with my vehicles. They go through extensive training and always have kept me up to date on repairs when in process. I will keep going to Twin Auto and I will keep referring my friends..

Ke
Review №29

Explained what was happening. Kept me posted on progress, great prices and repaired on schedule. They earned my loyalty. Try it for yourself, you wont be disappointed.

De
Review №30

I came to Twin Transmission to have my Honda Odysessys transmission rebuilt three weeks ago. I spoke with Paul on the phone and found out that it is very common for my type of cars transmission to fail...they also had some information on their website that was very helpful too. He was very informative and took the time to explain to me what may have went wrong. I decided to have the car towed in and then met with Paul in person after he looked my car over. It was indeed a transmission problem. I was very thankful for the time Paul took to explain the details to me, as I said previously, he was very informative. He gave me a price on the transmission rebuild and also told me about their online coupon for $200 off that I hadnt seen. He gladly printed me a copy of the coupon there and took the discount off the price he had quoted. Three days later I came to pick up my car and it drives so much better than it did before. They kept me up to date an informed on the status of the job and I was also able to have a rental car during the process so I wouldnt be without a car. Each member of the Twin staff, including Paul, was very helpful and kind. I really appreciate the time they spent with me and the work they did to fix my car. They did a great job and I would highly recommend them to others.

St
Review №31

I have a 2006 Honda Accord that would not move. After taking it to the local Honda dealership and being told that it would cost $3000+ to have my transmission replaced with a re-manufactured transmission I decided that I would just buy a new car and hold on to this one and have it fixed at a later date. I decided to get a second opinion and came across Twin Transmission. They gave me a better price to rebuild my transmission, and the 3 year warranty was the cherry on top.I was on my way home when I get a call from Charlie. He informed me that there was nothing wrong with my transmission!!! My axle was broken on one side, and the other was on the way out. After repairing both of my axles my car is running like a champ.They could have easily charged me and arm and a leg, fixed the axles, and claimed they fixed the transmission. Honesty is all customers ever want from a mechanic and these guys demonstrated the exact definition of the word.Im now a lifelong customer. No one else will touch any of my cars.

je
Review №32

Awesome work here. I know nothing about my car and yet every time I take my car to them they make it work better than ever. I highly recommend this shop to anyone who really needs to get their car working better and doesnt have the knowledge to explain it. You will not be disappointed!

Ti
Review №33

The best place in Monroe for your vehicle needs . Couldn’t ask for any better service they do it all not just Transmissions . The service just blew me away !! They do all of the City’s work also .

Ti
Review №34

Our RAV4 started shifting strangely and we took it to Toyota. The fluid had leaked out and they wanted to replace the transmission for $8k. I knew that was not necessary so I took it here and Paul fixed the leak and filled it back up. Cost was a tiny fraction of what the dealership wanted and he was done in a day. Good communication too. Ill certainly return if we have any future issues.

Gl
Review №35

My 2002 GMC Sierra 1500 four-wheel drive transmission gave out on a Friday I took it to Twin transmission Monday afternoon we agreed on a price Thursday he was calling me saying it was ready I was able to get the cost of the repair financed with 0 APR for a yearThey did exceptional work .not one problem since. truck has 1200 miles on it nowI would fully recommend anybody with transmission problems seek out Twinn Transmissions in the area if I have transmission problems in the future thats the first person Im calling

Gr
Review №36

These guys are awesome! My transmission is running like a top! I am using them for other repairs/up keep as well. Nice to find a great mechanic I can trust! Thanks Twin!

Na
Review №37

I go to Paul for majority of my car issues, although they are specialized in transmission repair. It is very rare to find a mechanic with reasonable prices. Highly recommend!

Da
Review №38

I drive a 2004 Suburban 4x4 I refuse to replace. I will keep this truck forever. The transmission started to fail after 225,000 miles of use. Twin did a great job rebuilding the tranny, it was done in three days at a very reasonable price. Paul is no nonsense, upfront, very knowledgeable and gets the job done. After the 1000 mile warranty inspection I hauled my family from Charlotte to Rochester NY and back and the truck ran flawlessly. It was great to be able to pass without the trans slipping. This place will fix your transmission, period.

Ma
Review №39

Great shop. Honest and fair. These guys know what they are doing and will give you an honest assessment. Three minutes to find the leak after 2 other mechanics replaced the gasket (both shops used the wrong one) and pan. Worst part is it was even the gasket that was leaking! Twin has it right no more issues. I wont bring my truck to anyone else.

La
Review №40

After doing a search on Angies List, I found Twin Automotive and based on the positive reviews, decided to give them a call. I talked to Paul (the owner), who was very much aware of the Nissan Pathfinder transmission issue. He gave me an immediate quote of $3295 and explained in great detail what caused the issue and what was necessary to fix it. I mentioned the catalytic converter and timing chain diagnosis as well. I decided to give him my business based on his knowledge of my specific issue.Twin Automotive handled the towing from Modern Nissan, and Paul called me the following week with the diagnosis. He confirmed the transmission failure, the need for a catalytic converter replacement, but said that my timing chain did not need to be serviced at all! Total estimate was around $3700. Quite an improvement over the 8K estimate by Modern Nissan. Also, this fell on the low end of what I had read other people had paid for Nissan Pathfinder transmission replacement on the internet. I agreed to do the needed services and also asked him to do an oil change. The service was completed as expected and they allowed us to apply a $200 coupon off of transmission repair - total cost about $3500. I couldnt be happier with the results. I would recommend Twin Automotive for automotive services. If you have a Nissan with the coolant leak transmission issue - Paul is the guy to see!

St
Review №41

Great knowledge. Above others. Excellent service.

Re
Review №42

Charlie was a real pleasure to talk with! He gave me some very useful info on my 6T70 trans. Thank you

R
Review №43

We had a 2005 BMW X5 and did not know what the issue was and Paul helped us diagnose and solve the problem at a fair price. I would definitely recommend them as they could have replace a bunch of things along their research path but did not which saved us alot of money. We will definitely use them again!

Ma
Review №44

Paul and his crew are very knowledgeable and great at what they do!

El
Review №45

I had heard of Twin before so when I had a transmission problem I figured to call them first. I spoke with Paul. He was very knowledgable, and made me feel comfortable to bring the car in there. I met with him in person and he showed me what they would do to repair the transmission. The work was done in only about 4 days from when I dropped it off and I was very happy with the entire process. They always kept me informed. It has probably been about 4 months since the repair was done and I am happy to say I made the right choice by choosing Twin Transmission for the job.

Br
Review №46

Honest, kind, and fair. They told us the truth and fixed the issue, at a fair price, when other shops tried to lie to us. Great staff!

Jo
Review №47

Have been coming here for years. They are always friendly, and have always fixed my car well. I know I never have to worry when I leave my car with them, it always is fixed right the first time. Its hard to find mechanics as good as these guys and Im glad I have.

Ch
Review №48

Wasnt really willing to help. Wanted to charge $150 to replace one inch of transmission

Sc
Review №49

When I called I spoke with the owner, Paul. He was very helpful in letting me know what it would take to get my transmission repaired. Then I became very skeptical to move forward because of some negative reviews that I read online. So I called Paul back to get a better feel for their services and I asked him about the negative reviews. He said its a good chance it might be one of his competitors which makes sense. Anyways, we decided to take the vehicle to him and found out what it would take to fix the transmission. I was very happy with Pauls detailed oversight and regular communication letting me know what was happening every step of the way throughout the repair. The repair actually ended up costing us a fair amount but far less than buying a rebuilt transmission. The car runs great and I would recommend using Twin Transmission to anyone. S Brooks, Fort Mill, South Carolina

Da
Review №50

Ive been to Twin Automotive several times over the past three years. I have always been impressed with the quality of service I have received. Paul, the owner, is very concerned about the customer, which shows in every aspect of the business he has created. This auto repair shop is number 1 on my list!

Ju
Review №51

We came to Twin to have our transmission fixed. Paul helped us out and took a look at the vehicle. He even went on a road test with us so we could show him what we experienced with the car. After everything, it was determined that our cars transmission did need a rebuild. It went great -- no complaints at all. We priced out a few other shops nearby, but none of them seemed to know as much as Paul did about our vehicle and our transmission specifically. The price was in line with the other guys, but the warranty was so much better. We dropped it off the next day and had it back just two days later.

Al
Review №52

Always has great quick service and the prices are awesome.

T
Review №53

BE CAREFUL PEOPLE, DO NOT GO HERE and theyre NOTHING BUT TROUBLE! Here is my short story and advice. My manuel 5 speed transmission gone bad so I took it to their shop because their website offer $200 off and transmission rebuild with warranty.Here is my advice1) The warranty only work when you have FULL transmission rebuild. For example, if your second gear mess up and you just want to fix the second gear; the warranty will not cover that at all and he said he will only give me $98 off because is not a full service. Once its outside the shop its your problem.2) After your transmission fixed make sure ask them to use synthetic transmission oil because my transmission oil was leaking after 3 week later and I take it back to the shop and they said it was leaking from the engine between the transmission but not the transmission.I was like Are your SURE its not leaking from transmission? I ask them because I use ROYAL PURPLE and oil is PURPLE but the oil slowly leaking is not purple. So I took my car to the dealership and the technician said it was transmission seal leaking because they damage the seal. PEOPLE make sure to use synthetic transmission oil for manuel because the oil is red so you can determent engine oil or trany oil.3) Engine light ON after is fixed. if your vehicle never have any lights and engine light come on before but after they fixed your vehicle driving on the road suddenly the engine light pop out which mean they messed up wire some thing on your engine. Im 100% sure they mess up because take it back next day and they refuse to fix it and they reset my battery and they said come back if any problem occur. I cant trust them any more so I have everything record on my camera and ready to take my action to my lawyer. Unfortunately, I got new job no time to waste but I sold my car and no money lost and that was learning experience.I hope this info helpGOD BLESS

St
Review №54

I had my transmission rebuilt less than 2 years ago and it is slipping now. The truck is parked and he recommed that I check the fluid levels and they are within spec.I contacted the shop and he could not remember working on my vehicle, yet lateron in the phone conversation he was able to tell me the mileage, strange since he could not remember doing the work. He offered to inspect the vehicle though my confidence level is not so high on spending more money with him at this point.I am sure he is well versed with his mechanical appitude though, I am curious how one might get a 3 year warranty versus a 1 year after a rebuild, are their better parts used, what gets a customer a 3 year warranty?

Ke
Review №55

Great team of transmission pros. Did a great job on some warranty work.

Am
Review №56

Honest and knowledgeable shop. I used them for any serious work on my last 3 cars.

Je
Review №57

Twin Automotive is a world class transmission repair shop in Charlotte NC. And I say that because I have been there not just once, but 3 times with different vehicles all needing transmission repair work. Their shop is the nicest transmission shop I have seen in all my years of being in the automotive business. Paul runs a very smooth and clean shop. They have always been on time with repairs and if there was ever any issues, they always call immediately and let you know what is going on. Every question I have ever had has always been answered and I can honestly say I have never brought the same vehicle back for the same repair. They fix the problems and I have never, not once had a problem. Whenever people ask me who they should go to for automotive repair work, I always tell them go to Twin.

An
Review №58

In Aug 2012 I had my 2006 Pathfinders transmission rebuilt with these guys. I had the dreaded milkshake problem where the trans fluid and coolant mix causing the inevitable destruction of both systems. Paul is the man. He gave me a very competitive quote and had the work completed on time. Almost 10 months later and a lot of miles towing my boat I can say my truck performs flawlessly. I went back last week to have a larger transmission cooler installed, and again Paul and his team were awesome. I would highly recommend this business and plan to continue using them in the future. Look no further; this mechanic shop is honest, fair, and dependable.

Jo
Review №59

When my transmission gave out in my truck I thought that was the end of it. I took my truck here and they seemed to know exactly what the problem was as soon as I pulled up. My car was only in the shop for a week and everyday I called I would get an update as to the status of my car. This ensured me they we were working on my car. I love this auto shop and whenever something goes wrong with my car I know I will bring it here first! Thanks guys!

Ma
Review №60

Great mechanic. Highly recommend you giving these guys your business.

Th
Review №61

Excellent service and great prices. I would definitely recommend for your transmission repair.

Dm
Review №62

Superbly knowledgeable mechanic saved me from spending thousands of dollars on a lemon of car, thank you! The place to go for pre-purchase inspection.

Du
Review №63

I found Twin Auto after a search and visited to have my vans transmission checked out since it would not pass inspection. I chose Twin for their warranty and I am glad I did. After the initial rebuild a few more tweaks were needed as the trans was broken in and Twin did this with no extra charge as advertised.I appreciate the new confidence I have in driving my van knowing that; I am covered by a trans warranty and the bad wheel bearing they found has been replaced [which I am told can be very dangerous with the interstate driving I do.]

Am
Review №64

Paid over $2000 for a complete transmission repair and now not even a year later the transmission is slipping and they will not repair it unless it is brought back to them. We live over 3.5 hrs away and with it being as bad as it is it wont make it. To top it off the tow bill to get it there would be over $800 to get it back. This is just really bad service and unexcusable for them to have such bad customer service. Next time I know better than to have a vehicle fixed so far from home!!!!!

us
Review №65

Great place

Ju
Review №66

Made the mistake of buying the terrible Acura TL 1999-2002 model and waiting on the day for the tranny to fail while saving money for the repair. However, Twin having a website SPECIFICALLY ON THIS VEHICLE we thought The engine is bulletproof, the car is nice, and with one good transmission shop we can get another 50-75k out of it! NOPE! Huge mistake! Do yourself a favor and take the $2000-3000 youre about to spend at any shop and go trade your car in on something pre-owned with a warranty. After spending $2850 at Twin on a car worth no more than $3000 my fiance and I had to return THREE TIMES. They never fixed the problem, just patched it up and sent us away knowing wed be back again in a few months and would eventually tire out (especially since we lived in Concord!). We drove it like a grandmother and each time the slip would come back. A good honest shop would have said you bought a lemon of a transmission, cut your loses ASAP. Instead, they saw two young kids and took our $3k and laughed all the way to the bank. Luckily, we both have new cars now and wont repeat that mistake.

Mr
Review №67

This guy nothing but trouble stay away from this SHOP....Liar...

Mi
Review №68

Up date . Google all in one transmissionLong Island New Yorkdirtbag u rob people of there money .u ran from new your .your all over the W W Wyou stole my tranny out of my car . we will meet again .

Ke
Review №69

Very knowledgeable and helpful.

Al
Review №70

Great experience with this establishment

Al
Review №71

Poor follow up service

wi
Review №72

Kinda out of the way

Information
70 Photos
72 Comments
4.5 Rating
  • Address:1806 W Roosevelt Blvd, Monroe, NC 28110, United States
  • Site:http://twincharlotte.com/
  • Phone:+1 704-821-3460
Categories
  • Transmission shop
  • Auto repair shop
  • Mechanic
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–12PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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