I took my truck to them bc they are in my insurances network and I am less than happy the bumper I waited 3 months for was damaged the day I picked it up my bumper was not properly installed and when they removed my old bumper they cut the wires to my light bars therefore causing sloppy install on the new lights, there is a ding in my door, my door panels aren’t even put back on properly and since getting it back it’s shaking when I go down the road I have never had such terrible service anywhere ! And my insurance wasn’t going to fix things bc they told my insurance lies saying I told them damages didn’t happen in wreck I never stated such things so don’t use them go somewhere else
Excellent service. Prompt and courteous.
Not the greatest. I took in my Kia Stinger after running off the road. The girls up front were plenty freindly and helpful, but that is all I liked. I believed the text notifications were gonna be a good thing but they are not properly executed and more harm than good. I got notifications inconsistently. Sometimes I didnt get them at all and just called in. It was a good thing that I did, because previous messages would have lead me astray. They told me that Id have my car on a Friday then they told me Monday, but it ended up being Tuesday of the next week. The error prevented me from taking off the right days to see my mom with cancer for Christmas.Then, after I got the car, I heard a swishing sound which turned out to be mud and debris from the wreck that had not been removed from where it was stuck up in the undercarriage panels. The engine was still muddy and not cleaned. A back tire that I called in about had not been addressed. I havent even looked closely at the paint match yet. Needless to say, I did not feel that my car was returned to the previous condition.Mostly likely, they are popular with the insurance companies, but I will know better next time.UPDATE: I finally got a good look at the replaced bumper and can see that the color match is horrible. Run away from this place. Feel free to email me with any questions.
From the moment I walked through the door, the atmosphere was very pleasant. The facility was very nice and neat. The staff, that I had contact with, was very friendly and courteous, as well as, professional. Should I ever need a collision repair shop in the future, i will definitely be a return customer.
Did a wonderful job on my vehicle
Good customer service and the inside is very clean. The shop area was also clean.
Very nice folks here.
Auto Elite has great service all around. They were patient and worked with me while I waited on insurance to complete their work. Thank you again for helping me and making my car look new.
My experience has been very good and I have recommended their service to everyone and their work is great and customer service is great. No hidden costs
Auto Elite Collision of Nela was AWESOME! They were very professional, helpful, & courteous. In a difficult time and unfortunate situation, I would definitely want their help. I highly recommend this place of professionals.
I was so pleased with the repairs on my car..My lights work perfectly. Very courteous employs.They repairs on the timetable they gave me, and thenbrougt it back. to me promptly. .Great team
Top notch customer service, text updates were sent to let me know the status of my vehicle, the repair work done was amazing, and I couldn’t have been more impressed with everyone I came in contact with. SUPER STAFF and GREAT REPAIR WORK!!!
Car trouble can bring a lot of anxiety. The people at Auto Elite took away my anxiety with their competence and professionalism. My car was in and out of there in less than 24 hours. Highly recommend!
I have used Auto Elite several times for repairs. Always great, friendly service with repairs done right the first time. I HIGHLY recommend Auto Elite.
No good
Great people, great work and supper fast! I would recommend Auto Elite to anyone needed work done to their vehicle!
I want to say a huge thank you to Bubba and Ricky for being so kind to me when I had to bring my truck back. Bubba is super super sweet and down to earth and did an awesome job helping me find the issues with my truck. Thank you all for being so professional and understand of the situation and everything that’s happened!
Super friendly and nice facility!
Auto Elite Collision of Nela did an excellent job on my F150 truck. Thanks so much.
Fast and friendly service, albeit I only do business to business transactions.
They did an awesome job on both of my vehicles. Customer services was also excellent. #1 auto repair services!!!!
The folks at Auto Elite Collisions were really friendly and helpful. The work on my truck was excellent and was done quickly.
Great service, professional quality work, and kind staff. Would definitely return!
Extremely kind and patient staff! Excellent body work, it’s like I just got a new car!!
Car looks great. Not only did they fix it they washed and detailed it to a shine!
All good great job on my truck bed line.
Super fast service took my car in for repair Monday and my car was ready for pick up Wednesday, Ricki is wonderful and knowledgeable. Thanks
Definitely a great experience and staff was very friendly and professional!!!!! 🙂🙂🙂🙂
Very friendly and professional