user
City Cel Wireless
2525 McHenry Ave B, Modesto, CA 95350, United States
Appearance
City Cel Wireless
Comments
Al
Review №1

Amazing service from the store owner! Couldnt be more pleased, with even a more difficult transaction requiring a transferred phone number. I got a boost mobile phone and am glad that I went here to a local vendor. Thank you

Be
Review №2

Very friendly very good customer service and one of the best repair cellphone in Stanislaus county.

dw
Review №3

Super fast response. Nice greeting soon u walk thru the door. Super helpful with there products, and wide variety of accessories phones and tablets. Very good prices

Li
Review №4

The owner is very knowledgeable at everything! The employees are pleasant too.Prices are very fair!

No
Review №5

Found a great item AND THE PRICE WAS GREAT. I cancelled my amazon order!!

Gr
Review №6

They always have the unexpected and I havent been able to stop going there for 3 days to grab stuff its a good place to go for good and old stuff... Staff is very knowledgeable and very helpful

Ri
Review №7

They have a variety of old and new phone cases.Privy on some of their items.

Ca
Review №8

When you are looking for a new phone, used phone or need phone repair of any kind go there they are the best in the Central Valley!

Ch
Review №9

They sell refurbished unlocked phones here. Low end to high end. Competitive to Amazon pricing, but you can walk in and see it before you buy. Lots of accessories for the stuff they have in stock. Definitely recommend for those not looking to get roped into expensive monthly phone plans. I bought a refurbished/unlocked Note 8 for a little over $300. Well worth it. No monthly payments on the device bc I own it.

R
Review №10

My phone screen stopped working less than a week after the warranty ended. I did not drop or damage it. They did not care. I believe it was a faulty replacement part or poor quality work. They told me the warranty wouldnt have covered it anyway too.

Je
Review №11

Very friendly customer service, variety of accessories, and reasonable prices.

S5
Review №12

Very kind and polite

St
Review №13

Great family owned business, always going an extra mile to make sure your happy. Been going there for years and plan on going as long as they are open.

St
Review №14

Very helpful sevice.

Mi
Review №15

I have come here for a few different phone and device related issues over the years and it always has what i wanted at a descent prive and they work on hardware issues rather quickly. Great experiences and feel all around.

An
Review №16

Nice people they replaced my phone I purchased when they couldn’t fix it and gave me a brand new phone that was nice ..

Ch
Review №17

Best customer service. Amazing selection for phones, cases etc. Will definitely be back for more service. Highly recommended

Si
Review №18

Great service and always has what we need in stock. I shop here for all my companies needs. Thanks again!

Sc
Review №19

City Cell is awesome, always professional, courteous, and always giving the best deals and great advice.

Lu
Review №20

Samsung Galaxy S10plus screen repair-As a small business owner every minute without my phone is business lost. I am so grateful to have you guys! You always take care of me in a timely manner.Excellent work!Sincere Thanks,LuckyStar Mobile Notary

Ji
Review №21

City Cel is the very best phone store on the planet. They do top notch work at decent prices. They are the nicest folks as well. I have recommend City Cel to anyone looking to buy a device, or looking to have one repaired.

Co
Review №22

The owner here is generous and fair. I felt I could trust him from the start. I will definitely be returning! He earned my business for sure.

J
Review №23

I walked in off the street no heads up call ask for a repair to my phone part in stock cheaper than anybody else,$50 less, same day repair everyone else said one week part delivery. I dont plan to go anywhere else next time.

Lo
Review №24

Eddie has given me the best advice and service I have ever received.My phones have been checked by and repaired at City cel and except for the replacement screens on my wifes phone they always work perfectlyUncle Lou

Se
Review №25

Wonderful customer service and they fix my phone real quick

Li
Review №26

I came here 2 weeks ago to fix my phone screen on my LG G8 ThinQ after I accidentally broke it & they did a beautiful job. My screen had shards of tiny glass falling apart. & since my phone was still kinda brand new, parts was a bit pricey. I called every other place & they wanted to charge me more than 200$ for the parts, delivery, labor..etc. City Cel was the best choice for me. Althought the glass screen protector that I bought from them didnt really stick. It started to come off after 3 days. So that kinda sucked. But all in all, Thank you City Cel for fixing my phone! :)

Na
Review №27

This is the store always go to for my phones. they alway explains whats wrong with my phone and sale items at great deals. and they have more phones for all cell services.

Va
Review №28

Had awesome Experience service there are very Respectful.

Sa
Review №29

Amazing customer service! Been coming here for years! Strongly recommend.

jo
Review №30

The best service, they are very helpful and honest, I took my phone, fore not charging port, they must clean it and start working, thank you,

Le
Review №31

I love the great service very clean place also very Big inside

Va
Review №32

Everything needed to be worked on many times... iPhone battery replaced 0-20 percent needs 10-15 mins to achieved on a regular iPhone battery with this replacement 0-20 takes an hour. It won’t pick up momentum until at 50 percent so I’m usually at 30 percent all the time cuz no time to charge it.

Vi
Review №33

If I could give a negative zero review, I would. I am a very positive person, and have literally never given a bad review . In this case, city cell was horrible, disrespectful, and unprofessional and then some. I took in my phone for a replacement of the charger port. I paid city cell for a diagnostic ( to confirm the problem). They confirmed, it was just the charger port. When o took the phone in, it was on, and working perfect. I got a call a few hours later, they told me to come pick up my phone . That the phone was fried, and not fixable!! I was able to charge it up before, but had to wrap the cord around, to get a good charge. There were no other issues. They ( and owner) refused to replace the phone, and didnt acknowledge that the phone was working when oi handed it to them. They kept the money for the diagnosed and literally handed me my phone in pieces, all taken apart ... With all the internal parts showing! If you go in for a simple repair, please get your proof that your phone isnt fried! They may break it, and blame you for it. I have children to support, and these guys cost me &300 for a new phone :(.

Va
Review №34

This place is amazing. I first went to apple so they could fix my phone. They returned it to me with my screen fixed, but they said it wouldn’t turn on & my screen was black. So I came here & they fixed it for a better price! When it comes to repairs I will be coming here instead of apple.

Ra
Review №35

I dont understand why the reviews for this cellular phone store are not higher. Ive been coming here for years. Anytime I have any issues with my I-phone, their technician fixes it right away, within the day. All of the staff are knowledgeable, and helpful. Sometimes there are a lot of people waiting, because this is a popular stop. In spite of this, the staff manages to get through lines quickly. The staff often suggest ways to save money on my bill. I have never had bad service here. Im thankful that I can get my cellular needs taken care of in one stop.

Ar
Review №36

Wonderful place to get exactly what you need. Great customer service. My one stop location to get everything I need for my mobile needs.

mi
Review №37

I called today to get a quote on an iPhone 6 plus cracked screen. I was told the price was close to 200 dollars. I politely informed her that Apple only charges 109.00. She took offense to the fact and told me to go where I can afford what works with your limited budget. I was not even asking for a discount, all I wanted to know, was why they charged double what the phone manufacturer charged. I wanted to know if they used a better unbreakable screen, or if they gave a warranty. Instead she insulted me. Way to go city cell! you lost a client for life. By the way I never write this reviews, but I figured I let everyone who owns an apple iPhone never go to this place, when you can go to the apple store and get it done better and cheaper. By the way the person that i talked to was Maria

Ni
Review №38

Great people. Great customer service.

Am
Review №39

They where very helpful. I have been to these people a few time. They have a great verify of items. Last time I went to fix my Samsung. They did a great job. Thanks.

Se
Review №40

I brought my daughters phone in to be repaired for screen on iPhone 5c not working. Eddie and Mary were awesome and were able to repair in less than an hour. Thank you so much!!

Sa
Review №41

My phone only had a battery problem and after taking it there they completely broke the phone. Had to take it back multiple times a week because they would fix one thing and break another and blame me for the damage. I didnt accept the refund because they said the phone can get blocked because of them opening the phone alot for not doing well the first time. I do not recommend this place.

ja
Review №42

Amazing service! Great pricing! And very professional

jo
Review №43

Gave me a great price for a phone I really wanted! Great customer service!

Mc
Review №44

I toke my iPhone 6 to get the screen replace because of a crack. The first time, they used a cheap aftermarket glass that looked color faded and had a blue dot on it. He tried convincing me that it was normal. He agreed to replace the screen one more time and I let him. When I got it back, the off/on button on the side was pushed in and the screen started getting dark spots a few hours after I picked it up. Once again, I toke it back and he claims it’s normal… What a joke. There’s a reason why he use to have 7 stores… I wish I can say that you get what you pay for, but this guy is expensive, I paid top $ for cheap labor… My advice is, get it done right somewhere else…

Mo
Review №45

These guys are overpriced. And they only care about their own pocket money. They probably can fix your phone. But also might damage something else in it just for you to come back and get even more money. Trust me they dont care about customers at all.

Er
Review №46

Not sure if having a working phone is important to you, but they gave me an estimate for my phone and said it would take 1 1/2 hours to repair because they had my S5 Active LCD replacement screen in stock. Then, when I called back to confirm I was bringing the phone in (instead of just showing up) I was told it would take 3-5 business days for the part. This really put me in a bad position.Not sure why they thought it would be a good idea to mislead me. Pretty damn inconsiderate and irresponsible. I think they were trying to steer me into purchasing one of their phones to avoid the wait.

Di
Review №47

Great place, very friendly, fast service, and overall amazing. They fixed my broken screen and couldnt tell it was broken in the first place!!

si
Review №48

Broke my Samsung S8 came here to fix my screen. They are honest and very helpful. Fixed my screen 1hr works great! Thank you Eddie.

Ba
Review №49

Nice place and good people.

Ba
Review №50

@ Darrell RobertsThis is the greatest customer service I’ve recieved. That explains why they’ve been in business for 21+ years. Every time i’ve came in this store it smelled very clean. Im sure it didn’t smell like cat piss until you walked in there. They have the best prices in town as far as I’ve seen. I give this place a five star review all around!

Ca
Review №51

I rely on Google user reviews for help when I have more than 2 or more different companies to chose from.When reading this stores reviews from past customers ranging from 2months ago and far back as 5years ago I have to say my decision to not use City Cel Wireless is based on these reviews. I dont undersrand why how they stay in business.

Gr
Review №52

It was great they cleaned my phone no charge and sold me a great charger.

J
Review №53

Fast, friendly service and repaired my Galaxy S6 cheaper than anyone else I got a quote from.

Jo
Review №54

Customer service was very polite and the price to fix it was exactly the same as Apple Store. Very nice!

Ro
Review №55

Fixed my galaxy for a fair price and quick. You pay for quality for all the other people that are complaining. They might not be the cheapest but they are the best.

Ir
Review №56

The best customer service and the safe very noleg and experience, God bless

Di
Review №57

Great customer service! I loved it will definitely recommend anyone to get there phone fixed at cell city10/10

El
Review №58

Always get great service, fair prices😁Definitely would recommend!!

Ru
Review №59

Good place fair prices and the owner is very nice

Ye
Review №60

Im not sure why theirs such bad reviews, I took my IPad in to get fixed and I had no problems. The customer service isnt the best, but I didnt go their to get fake smiles, I went to get my tablet fixed.

Th
Review №61

Cheap glass that hindered the touch feature and glass that broke right after the return period. Overcharged for a simple screen repair.iPhone 6s

Pe
Review №62

They ruined my moms phone. They replaced the screen and asked for the passcode then changed all the configurations and now she cant enable Touch ID and her phone freezes. These people are cheap but they will ruin your phone. Dont come here

Ve
Review №63

Has fun random stuff

Na
Review №64

I went in the store on a monday asking them to fix my cracked screen. they told me they would have it fixed in a couple of hours. they called me and told me they did not have the part that it would take 3-5 buisness days for it to arrive. gave a call friday still was not ready.. i call again and they tell me they had to send the part back because they ordered the wrong one. called wednesday still not ready. finally thursday they called to pick it up. almost TWO weeks!!

Ma
Review №65

Great very nice 👍😀

PR
Review №66

Very helpful, great customer service and polite.

Ed
Review №67

This place has the worse costumer service and the owner is very rude, I took my Ipad to have the screen replaced, and it was working well, after paying $160.00 (overpriced) to have it replaced. I took it home to use it and it will not connect to the wifi. I took it back to explained what was going on and the owner just argued with me and I dd not get anywhere with him. I ended up taking the Ipad to a different place and they explained that when the screen was replaced they damage the wifi antenna. I do not recommend any body going there for any type of repairs.

St
Review №68

Dropped my phone cracked the face called them they had the parts, 2hours later fixed. its all GOOD....

Je
Review №69

Guy was rude and literally only offered me $20 for a brand new cell phone. 🙄

Mi
Review №70

Fixed my phones broken screen in the same day I picked it up . great service .

Ru
Review №71

The most disturbing rude nasty people iv ever come acrossed. Scam artists broke my iPhone and still charged me to mess it up even more

DA
Review №72

Turns out, they are very honest people!!

Ma
Review №73

The cell place in Modesto

Jo
Review №74

Excellent service, thank you.

Er
Review №75

Fast service and Curtius

Ja
Review №76

Worst place ever went to get my phone fixed which worked maybe a month or so he claims warranty doesnt cover the screen I just replaced hes full of bull take your phone to one stop repair on tully way better people city cell takes advantage of you

R.
Review №77

Overpriced Arab market - youre charged whatever price they think they can get out of you

Jo
Review №78

@@@THE WORST CROOKS AND CON ARTISTS WORK AT THIS STORE..STAY AWAY BEWARE@@@

Ma
Review №79

Exelent service

La
Review №80

Fantastic place

Jo
Review №81

Its ok

Dr
Review №82

Not very helpful

Go
Review №83

Crooks

Ga
Review №84

Good attention

Sa
Review №85

Very good cervisio

Information
38 Photos
85 Comments
4.1 Rating
  • Address:2525 McHenry Ave B, Modesto, CA 95350, United States
  • Phone:+1 209-521-2489
Categories
  • Cell phone store
  • Cell phone accessory store
  • Computer repair service
  • Electronics repair shop
  • Electronics store
  • Repair service
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations