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American Tire Depot - Modesto
1901-B Prescott Rd, Modesto, CA 95350, United States
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American Tire Depot - Modesto
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An
Review №1

Shout out to the 2 man team that was handling the life out of this place on 8/10/2021!Justin up at the counter was calm cool and collected during a hot busy day. He worked with my schedule, offered me other services/solutions, AND supported the Mechanic in the back.He was honest about wait times and still helped everyone who came through the door.Great sense of urgency and customer service from both!

Ca
Review №2

I had an oil change, alignment, tires balnced and rotated. First, the customer service was excellent. Thank you Justin! Second, the price for quality work was an unexpected treat. I live five hours (redwoods) away and will gladly drive my other truck down when it needs servicing. I highly recommend them.

Ad
Review №3

Man these guys work hard !! Very honest thoughtful experience. They gave me a great price on all 4 tires and also helped me put on new lug nuts. Im bringing my cars here for anything further I may need. Great job keep it up!

Je
Review №4

They go above and beyond in helping you, I went there for tires for my specialty rims and they did everything to make sure I got what I needed. I can’t say enough good things about the Prescott store, everyone was very polite and friendly. I couldn’t ask for anything more. I highly recommend this store for exceptional service.

Al
Review №5

Awesome experience... Great service.. The guys were awesome and took care of my vehicle quickly and efficiently... definitely recommended and definitely repeat customer!!!

Ly
Review №6

My experience was great. I needed to have a low tire looked at and it turned out to be a bad tire . Marcus was nice explaining every I needed to know about the tire and to be safe by getting new ones. Thanks again guys, your the best.

Va
Review №7

Our new friends at Tire Depot are determined to do right by their customers. Kudos to Justin, who worked so hard to replace our water pump. The radiator fan had seized up and he actually went out to buy a new tool to get it off so he could get the job done. We were on a road trip far from home in our camper van and had to spend the night in the parking lot while waiting for the new part to come in. RJ gave us his number in case we felt unsafe. Tommy was a sweetheart too. We were on the road the next morning and haven’t had s a problem since.

Ga
Review №8

Great experience! Fast and excellent service. Marcus was very helpful and explained everything to me so that I could understand what was going on and what was needed

tu
Review №9

My experience at American Tire Depot on Prescott was awesome. They are courteous and very reasonable and I appreciate them letting me know what they found wrong with my car while serviing it. Most car repair places will sometimes tell you they can’t fix the car unless something else is done and end up paying way more than expected and then find out it wasn’t a problem at all.. So I truly thank the staff at American Tire Depot for their outstanding customer service and their honesty about my vehicle.❤️

Ja
Review №10

Best service ever! My car died on me, Paul helped me change my battery for me, and come to find out I needed a alternator too. They were about to close so he told me I can come back the following day right when they open and he would install it for me. He went above and beyond in helping me out. Definitely recommend American Tire Depot 👍🏻

ca
Review №11

Was a pleasant experience Thank you to the ameizing team at American Tire Depot. Made it all so easy 🙌

Er
Review №12

Came in when they were a little short handed and Justin who was at the front desk hopped in between taking phone calls and cashing people out to get my car in and out in a timely manner. He also had my tires checked before giving me a great price for 4 new tires. Thank you so much Justin for all of your help and hard work!

Ma
Review №13

My experience with American Tire Depot was fantastic. Marcos and Ocean took care of what I needed and went above and beyond for me. This is now my go to for auto maintenance and repair. Thanks guys!

Ma
Review №14

Oil change was a great price. Made sure tires were good and overall great service

an
Review №15

There was a delay on receiving the tires but all in all their customer service is great.

An
Review №16

Fantastic experience. Manager and staff very professional. I got new tires, warranty, and an alignment for a good deal! Manager was very flexible and worked with my crazy schedule. He is the real deal and been in the industry for awhile. Very knowledgeable!!! Staff was very efficient too with the tire change and alignment. They also interacted with my toddler son who was having a rough day. Several customers came throughout the day and were all treated well. All were happy but some crazy guy who was over the top(loose cannon). Great experience and will come back for tire needs! Thank again guys!!!

Vi
Review №17

I HIGHLY RECOMMEND I just had the best experience here !!! After having a not so good experience at a place near my house in Patterson, I am glad I made the trip to Modesto. The new owner Marcos is a very knowledgeable honest hardworking family man and I am very happy that he took over this establishment. The fact that he drives 2hrs everyday from Madera to be here says a lot about his commitment.He took very good care of us and went ABOVE and BEYOND my expectations and has amazing customer service. All the staff were very friendly and I enjoyed observing the great work ethic and community driven culture among them. I watched him give the same excellent service to other customers, which shows his goodwill. I didn’t have to wait long at all and I was ready to get back on the road. I look forward to bringing my car here for an AC recharge for the hot summer days in the valley. I will recommend all my friends, family and colleges to come here. FIVE STAR SERVICE ⭐️⭐️⭐️⭐️⭐️

Ki
Review №18

Been going here for years. We have four tired vehicles.. always got good tire service here at a decent price. This time we got to experience the service that you get when theres a problem with your purchase. Marcos took good care of us and left us very happy!

A
Review №19

The guys that work there are awesome! They remember who you are when you go back for any reason. They are hardworking men. They are always very respectful and in a good mood. Always ready to help .

Ja
Review №20

The service was good and with the sale, I got a great price. The person who assisted me was friendly and courteous. This is my second set of tires from American Tire Depot. On the first set they rotated my tires and fixed a couple flats over the life of the tires. In my opinion, American Tire Depot is a great place to buy tires.

Je
Review №21

The new owner of the place was amazing! So down to earth and love the Dodgers (which is a plus for me- LA girl) the employees were diligent and kind and they all work so well together. I will definitely be going back for all my tire and other needs! Check them out, you won’t be disappointed with their service or deals!!! Thanks guys!!!

Yu
Review №22

Came in for tires I ordered and an oil change. Said it would take two and a half hours and I was out of there in one hour and 15 minutes. Great customer service and good quality work.

A
Review №23

Appt was at 1:30 got there at 1:17 didnt leave till 3:15 3 of the guys working there nothing but slackers. Had to say something so they could finally work on my truck. First and last time going there!

Lu
Review №24

Needed four new tires on my F150. My son spoke with Tommy and set an appointment to come in and after two-hours, I left on some much thicker tread!Customer service was great from the moment I entered the Shop until I left.

Th
Review №25

My entire experience with American Tire Depot was excellent. I ordered my tires through the corporate customer service phone line, and the agent, Gemma, was pleasantly and patience. She confirmed my tire shipment to and appointment at the Modesto Prescott location. I arrived on time and was personally greeted by the manager. Although replacing my tires took much longer than I expected, but throughout the process, the entire staff was courteous and professional. They took time to explain the problem to every customer and kept the customers updated on the.progress. I definitely would recommend this tire shop to anyone. The icing on the cake was their current buy three get one free promotion. Thank you for the great experience!

Le
Review №26

I came in concerned and slightly weary because Ive heard of horror stories where mechanics do stuff to your car and are shady. These people from the beginning were professional,kind and felt like I could trust them. They serviced my car and did a fantastic job. I know my go to place. I will definitely be telling my friends and family to come here! Thank you

Si
Review №27

Really awesome, hard working men there, very determined to get the job done even if they have to stay after hours. Truthful and not in the business just for sales but customers satisfaction. Good customer service. I enjoy my wait. If you every need tire service, oil changes, etc. This is the place to go. Special Thanks again to Dave( awesome guy there) and Paul ( last minute drop in and he took care of me). Thanks American Tire Depot. I appreciate all you did for me. Cant wait for me next services. Until then you guys be safe and keep up the awesome work of services offered. God bless

To
Review №28

Got there at 7:30am before opening and they were nice enough to help me out before hours customer service was great 👍 person at counter very helpful and tire technician installing tires did a great job

Ke
Review №29

The guys here are honest good guys. Would highly recommend to anyone

Ta
Review №30

This is place has the best service kind helpful and very knowledgeable...I would recommend this place to anyone looking for great service

Co
Review №31

Not only great customer service but they were pretty fast. Now my car runs so smooth. I’m such a happy customer.

Jo
Review №32

Very friendly And professional Ama single women Didnt try to sell me anything I did need I appreciate that

ch
Review №33

Went in to get my new wheels and tires installed and everything went fine until I noticed, there was damage to my passenger side. Went home and saw a dent on my rocker panel.Took it back and apparently wasnt them. If you make a mistake own up to it but don’t make it seem like I’m just trying to get a quick one and done. Yes you have trained professionals but sometimes mistakes occur. I wont take it up to corporate since they were very nice with the installation but very sad to have experienced it this way.

Al
Review №34

Great customer service!! I was impressed by Dave and Alex whom were very friendly. Got my car a new set of tires, alignment and oil change - super convenient. I will be back with my other cars and for regular rotations going forward.

an
Review №35

Prices are reasonable. Ive been here three times for tires, alignments and tire rotations. Its usually quick depending how many vehicles they have in front of yours. As far as customer service, it can seem a bit rude but they get straight to the point. Theres no welcome feeling, its more like a what do you need. Not a big deal for me.

Tr
Review №36

Had the best experience ever the new manager was the best he help us with a great deal for our daughters car will definitely recommend this place to others

c
Review №37

This place is great! Amazing customer service got done with my truck so quick! Super happy and highly recommend!

Ar
Review №38

Bad customer service, I am new doing business in Modesto need it to air up a tire this shop refuse to help me, I will not go to this place in the future if I need to purchase a tire, first impression is vital.Shop two buildings down help me and fix my leak and prices are reasonables. Definitely better CS than American Tire Depot.

Ju
Review №39

I can not recommend them enough. Everyone was extremely friendly and professional. I am a customer for life. Thank you guys for everything!

Ob
Review №40

Now that it is under new management the store is a lot more different. The staff is wonderful and helpful and the customer service has never been moreOn point! Will definitely be returning for all my needs!

Ca
Review №41

I received the best customer service here! Everyone was very nice and helpful. Will definitely be back.

A
Review №42

Awesome, knowledgeable, and friendly Staff at American Tire Depot on Prescott!!! I would recommend this place for your tire needs. They also do alignments and brakes. Thank you for that!

Pa
Review №43

This place is awesome 👏! They got me in and out in a decent amount of time. I’ll For sure be taking my truck here from now on. Highly recommend this place.

Pa
Review №44

Arrived for my 3:30 appointment and they couldnt find my appointment that I had an email confirmation for, then found out my tires that I selected online were not even in the store. Whats the point of the appointment system after selecting tires online? I was an American Tire Depot customer in socal and never had an issue. Drove close an hour for this, unacceptable. Luckily the close by Americas Tire was able take care of me that same day and they were closing in 1hr.

Er
Review №45

Marco,Paul and (guy#3) great guys !!! I hesitated about going to a shop because us women always great taken advantage. As fair I can say I got treated right and fair . They explained everything to me and the prices were fair . First time customer and now a forever one !!!! Thanks guys will be back

Ju
Review №46

Friendly staff that got the tires I ordered in only one day. Installed quickly and back on the road. Would recommend to family and friends.

Ju
Review №47

Excellent customer service! Got me in right at my appointment time and explained everything. Dave and Paul were very professional and did a great job.

ro
Review №48

The nicest manager and the nicest and helpful mechanic ever loved going with my car over there been going for years best place

Jo
Review №49

This place is terrible i took my truck there for tires and got a good deal. I took my wifes car there also for tires to get another good deal. They broke my wifes hubcap and cross treaded her stud and now I had a flat on my truck and I have to replace a stud on my truck because they stripped it out. This place is a joke dont go here they dont know what they are doing.

Br
Review №50

Realy good fast service, did everything we wanted with no questions or no pressure!!! I buy all my tires from them thanks for your hard work

Du
Review №51

Great prices, friendly knowledgeable staff

Ty
Review №52

Really helpful place. Super friendly group of people here.

Ke
Review №53

Very Happy with the price and the service.

Ja
Review №54

Very professional and done in timely manner will definitely be going back

er
Review №55

I went for 4 tires they took me right in and i wasnt even there 40 minutes. Alex and his team got me rollin on some fresh treads in no time.. Awsome service everytime!

An
Review №56

Best prices in town. Quality service. Honest group of dudes. Wont go anywhere else.

Ke
Review №57

Alex was so helpful! He gave me options and found me the best deal. He communicated and was never pushy. He was very personable and seemed to genuinely care. I will definitely be back. Thanks Alex and the team

Ni
Review №58

Great prices, $110 less than Big O for the exact same tires and service. Friendly and helpful. Didnt push anything on me like Big O tried to.

Ti
Review №59

Mtnew Manager Marcus is very great guy, treated us right.Frist time their was tiday bought new tires,, will back

an
Review №60

Honest & considerate! I had a really good service and experience. I came in for an alignment. I will be coming back here again.

Ja
Review №61

Excellent service, consumer friendly, fast, very knowledgeable, made additional work replacing 2 air filters, prompt and went above and beyond just oil change and tire rotation... I will recommend them to friends and family...

AM
Review №62

Great shop with experienced & knowledgable employees, they did the alignment on my truck in very short time & left it driving nice and straight, they have coffee and a warm waiting room, great guys down there definitely going back for my Tire and alignment needs.TRUMP 2020

iv
Review №63

Great place good prices great people

Be
Review №64

Was treated really well, didnt have the tires I wanted, in stock, I couldnt wait, so Alex did find me a set of Bridgestone and I am very happy with them, my wife and I will be regular customers.

He
Review №65

Great price and top notch service. I bought 4 tires and an oil change. I scheduled a Saturday morning appointment( recommended) and even with a short staff, my service was done in an hour. Good job guys!

Ge
Review №66

I felt that they did an awesome job in a timely matter u will go back to them with my tire needs or any thing else that they can handle

Pa
Review №67

Ive been going here for nearly 7 years now. The service might not be free, but the team here will treat you just fine. The employees get moved around from their branches, but my experience remains superb.

Sh
Review №68

I had a very good experance. The guys were polite and informitave. And my car runs great.

Pk
Review №69

I did an Internet purchase using this company. I found the tires I wanted and made an appointment to have them installed mounted and balanced along with a four wheel alignment. They were very competitive in pricing with other businesses and they also offered discounts and good deal on alignments and warranty. Staff was friendly and knowledgeable in their products.

Je
Review №70

Very fast and friendly

S
Review №71

Had a nail in my tire found during a tire rotation. Heritage Ford referred me to American Tire Depot. In and out in 20 minutes despite them being super busy on a Friday AM. And they did not charge me. Much appreciated. They look to have a great selection of tires and offer many automotive services, too.

Sa
Review №72

Great service! Alex is awesome. Thank you for taking the time to explain the what and the why on what I needed. Carlos was fast and efficient. Both of them friendly. Keep up the good work!!!

Li
Review №73

Larry is amazing. I came in recently and he accommodated me with all my needs and was very kind and professional! Not only to me but I noticed to every phone call he was answering he was very helpful and showed the same exceptional customer service. This place is very good and the prices are unbeatable!! If you go anywhere else you will luck out on great service and the best prices!

Ka
Review №74

The team there is great. Alex, in the office is great and should really get a raise! He is very polite, patient, and extremely knowledgeable. He does everything he can to help you out! I have always been very pleased with the service there!

Jo
Review №75

Quick and excellent service.

Bo
Review №76

Well the sales rep was real responsive and helpful the crew he had was quick and handled my suspension situation in a timely fashion. The thing that I liked the most about this specific location and crew was the tried to work with my budget and what I could afford. In today’s economy that’s important

Er
Review №77

Alex at Prescott location in Modesto, was fast and efficient on taking care of me. He was very knowledgeable on what kind of tires I needed for my car. Also explained other services American Tire Depot offers. I will deftly be back. Thank you Alex!!

Ve
Review №78

Great customer service! I would definitely go back

Gr
Review №79

Larry and Chris were awesome. Friendly, helpful and well knowledgeable in servicing my vehicle. Were go back again and highly recommend. Price was great.

Ja
Review №80

Great customer service! Friendly environment, staff was very knowledgeable, went over and beyond to make sure the job was done right all at a low coast. The only place I take my vehicles for tire work.

Te
Review №81

Went in in the morning for a brake job and oil change. They said it would only take a couple hours. I called couple times after several hours. They eventually called me at 6p when they were closing to pick up the car. I confirmed they did the brakes and oil, they said they did and put a oil change sticker in the window. When I got home I checked the oil, it was dark and below the minimum line. They hadnt done the oil change at all. Now, I need to go check to see if the brakes were done properly. Will NOT be going back here.

Ed
Review №82

I was supposed to get a free alignment check, but it depends of how busy they are if they busy they will say the machine is not working, in other words, dont believe what they offer you and also, watch out what they charge you for, there are some stuff that you are not even sure if is true like Nitrogen Fill.i dont think I am going back to this place.

Da
Review №83

The staff at American Tire Depot went above and beyond to help solve my tire problem today. I made arrangements to leave my flat tire for repair and before I could get into my car to leave they told me that they would repair the flat and reinstall my tire within 20 mins. I highly recommend them for all your tire needs.

Al
Review №84

Great customer service all around and got my car back within a few hours with all new tires and an alignment. Very satisfied with you guys. Thank you.

Li
Review №85

Amazing customer service, best prices in town.

Ma
Review №86

They hav great service

Da
Review №87

Great service from the Prescott location. I called at 830am and was able to drop off my car and pick up bu the end of the day. The staff was great. They made great recommendations and I was able to walk out feeling confident with my purchase.

J
Review №88

Great mechanics.

Mo
Review №89

Always a friendly when I come in for oil change. The employees always seem eager to get to work on my car. Fair price but the guys always offer some discount. I have been a loyal customer of American Tire for 4 years never let me down. Highly recommend the Prescott location.

Pa
Review №90

Fast service!

Sa
Review №91

The guys at American tire depot were very nice, Im completely happy with the job and service I received. Well be going back and telling my friends.

Ev
Review №92

Great service went in for what my own thoughts was wrong on my car and found out more needed to be done. They took the time to explain something i did not understand by showing me the problem and how it could have got worse. I am thankful i found a place i can feel comfortable to take my car to for any future needs.

Ma
Review №93

My grandmother just had service here. She says they treated her like family and had amazing prices. Mr. Pino was amazing, thank you so much.

Kr
Review №94

I am so thankful that I come here for all my tire and car needs. Larry and all the guys go above and beyond to make sure that my car is safe for me to drive. I’ll always be a loyal customer!!!

Cy
Review №95

Yes this was a very excellent experience, very personable & the work was done very efficiently.

Mi
Review №96

The employee was great, very helpful, and very nice. There price I paid was the best price in 4 other places I called. Thanks for great service. They have all my business and I will tell my friends to go there .

Je
Review №97

Fast and friendly service. I shopped around and they gave me the best deal. There price beat Costco

M
Review №98

Bought a new tire and installed it on the spot because I needed it urgently. The mechanic said that the air pipe that goes to the tire is a little loose and might need replacement. So I asked him can I do it later as I have to be somewhere so he said okay. Long story short the newly purchased tire got flatlined at the freeway and damaged tire beyond repair, within an hour of installation. The mechanic was either lazy or didnt know enough to explain the severity of the issue with the tire that should have been fixed right away. I wouldnt recommend this place to anyone unless you want mediocre mechanics and waste your money.

Jo
Review №99

Helped me quickly and efficiently with my car. Would trust these guys again very good work thanks.

St
Review №100

Awesomeeeeeee prices, fantastic customer service. The guys there had me laughing and having a great time while I waited. Wont be going anywhere else from now on. 👍

Information
87 Photos
100 Comments
4.6 Rating
  • Address:1901-B Prescott Rd, Modesto, CA 95350, United States
  • Site:https://americantiredepot.com/store/Modesto-CA/?utm_source=GoogleMyBusiness&utm_medium=Website&utm_campaign=Modesto
  • Phone:+1 209-521-7100
Categories
  • Tire shop
  • Auto electrical service
  • Auto repair shop
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Car service
  • Oil change service
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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