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Fix Auto Modesto - City Center
212 N 9th St, Modesto, CA 95350, United States
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Fix Auto Modesto - City Center
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Bl
Review №1

Got in my first ever accident with my first ever brand new car. Needless to say I was bummed. My insurance company (Progressive) had Fix Auto in their network and recommended them. Marshall and Beverly were courteous and professional. Both answered any questions I had and were very helpful. About a week later my 2021 Malibu was finished and looked as new as the day I bought it.Paint matched perfectly and body panels lined up spaced. Hats off to the guys in the shop- they do excellent work!

Ki
Review №2

The staff is professional and friendly great service. They did such a great job the dumper looks like it came off of a new truck like mine. Lol it so nice its pressuring me to hit the whole truck again. They want above and beyond what I expected.

No
Review №3

I appreciate the fast and efficient work done on my vehicle! I appreciate the great customer service that the team provided both times I have used this shop as when I come there its at a rough time. Thank you for going above and beyond! I absolutely recommend this shop great service all the way around and if life happens again we will be using this shop!

Ch
Review №4

I have to say, as much as I didnt like how I had to say good bye to my beloved car, Mickey + Emmanuel helped me get through it. Very honest, professional, and caring. I have only great things to say about these great people. Thank you guys... keep it up!

Pa
Review №5

Great staff! Very friendly! Got my car finished in a timely manner!

Du
Review №6

As a tesla owner it was very difficult to find a shop let alone fine a shop that would be willing to take my car in faster then others! They completed the job on schedule. Told me it would take 2 weeks but took less than a week. The parts did take a little under a month but once it was in the shop it was fast! Car looks amazing and has been restored to its original form. Definitely recommend them for people who live in the Modesto, Turlock, and Merced Area! I also didn’t see any tesla reviews so I’m glad I’m the first! Recommend them 100% and I’m sure you will love their work! They worked on my 2021 Tesla Model 3 btw!

Bo
Review №7

20 star experience.From the moment I walked in Mickey was attentive to my concerns. He listened, and immediately began the process for the repairs.Of cause being from out of town I was nervous and on guard. Israel went above and beyond to assure me the process was painless. With an authentic smile an the best customer service my car was done in two days. It looked like it came out of the show room. Thank you again for a painless experience.

B.
Review №8

This firm is highly professional. They are very knowledgeable in every aspect of car repairs. I received my car impeccably cleaned, detailed and repaired. They check everything!

Co
Review №9

Wow, feeling so depleted after my second accident in two months and I really cant say enough about my whole entire experience. Mick the manager. He was so wonderful to work with, he was so professional and honestly the nicest man. My insurance was so difficult, him and his team chased the payment, I literally worried about nothing. Then when I picked my car up, it looked phenomenal, not only did they fix my car but they detailed it so nice that my kids asked if we were in another car. I really cant say enough about this company. Five stars isnt enough...

Le
Review №10

I appreciated that any time I called with questions I was given a response promptly. I also enjoyed receiving my vehicle washed and cleaned from the interior and exterior. Great customer service.

ma
Review №11

Everything went great with my truck it was fixed right on time and it looks great they have great customer service skills!! I would recommend this shop to anyone

Ev
Review №12

Excellent job, they giving you updated for every step, faster and giving your car back clean

Ro
Review №13

A tire was replaced on my Escalade due to excessive wear on the tire that was previously replaced by an insurance company because of a previous accident. This included front end alignment as well. They also replaced a burnt out brake light as a courtesy. The estimator (Mickey) and the shop foreman (Bert) were very professional and courteous. They had my vehicle ready as promised and explained the repairs. Bert even showed me the brake light socket had possibly overheated. The detailer (Dale) did a fantastic job. My vehicle was returned to me in like-new condition, much better than any dealership I have ever used.

Jo
Review №14

The work is done and Fix Auto was even better that advertise. Thank you for a great job and taking care of my truck.

Cy
Review №15

Staff was amazing. Friendly, informative, & they went above and beyond to help me. Israel took care of everything while my car was at the shop! Overall, I am extremely pleased, would definitely recommend.

Ra
Review №16

Manager is awesome always keeps up to his word in getting the work done with his team .Good team work altogether I can say

Ma
Review №17

I am just beginning my repairs at this location but they are very very nice and open. Any questions are answered quickly and politely. So far so good. I hope to never need them again..but if I do I wont hesitate to call!

Na
Review №18

Israel was great at helping me navigate getting my damaged truck, appraised, and figuring out the next steps. I would absolutely recommend this shop to anyone looking to get work done.

Ke
Review №19

They were very helpful and thorough. Even though insurance totaled my vehicle. I would recommend them for any of your auto body needs.

Ho
Review №20

Working with this company was a dream! I got hit by another car and they were able to get me in the same week! They worked with the insurance company and the car rental for me, had the rental car pick me up and then took care of the rental for me afterward. They even detailed the inside of my car before they gave it back. My car looks brand new! Thanks so much!

NE
Review №21

I would have to say that I am super impressed with the customer service and the repairs. I think they went above and beyond. I received a warm welcome when I first got there, they communicated with me via phone and text to give me updates throughout the repairs, and it was completed when promised. I also appreciated how they did a Covid cleaning of the inside and the detail on the outside. Much thanks to Mickey, Bebe and Erika as well as the guys who fix my ride.

Da
Review №22

I hate crashing my SUV, but when accidents do happen, I love going to FIX Auto Modesto to get my SUV fixed up and back on the road. I worked with Micky at the 9th street shop in Modesto, and by no surprise, he was Great! Micky answered all my questions, and went over everything with me before I left my SUV with him. The text updates are awesome, and the update phone calls from Bebe is so professional. I went and picked up my SUV and my 11yr old son said, “I dont think that’s our car, mom”, because it was so shiny and clean! The FIX Auto crew not only replaced my back bumper, but they also detailed out my SUV inside and out! They washed, and polished the outside, shined up my tires and rims, and wiped down and vacuumed the whole inside of my SUV. This shop ALWAYS goes over and beyond the call of duty. This is the second time I had FIX Auto repair my SUV, and this is the second time I have been so amazed by the entire team, shop, and quality of work. Thank you again FIX Auto Modesto. #MyForeverShop #GodBless

Ju
Review №23

Amazing and timely job done. Everything from the overall customer service, updates on vehicle and finished vehicle repairs was spot on. I wouldnt hesitate to return for my body repair needs if needed in the future.

An
Review №24

Fix auto was very welcoming and communicated details in a timely manner. Unfortunately my vehicle was totaled and I wasnt able to see the end result of any work, but Im sure their team works hard!!

Al
Review №25

Great customer service!!!! They went above and beyond to make sure I was happy. Everyone was super friendly and professional. They kept me in the loop threw text, email, and phone every step of the way. I opted into text and email it was not excessive or anything. I know some people do not care for that. Micky Parkash was even willing to stay a little late so I could get all checked in after having a little delay getting my rental car. My primary contact during the repairs was Micky who was energetic friendly and super knowledgeable. One of those employees you should do whatever it takes to keep around. Because you are never going to find someone better suited. Definitely a step above! Very happy with my service. Most importantly my car came out looking great! Paint match looks perfect.

Ed
Review №26

Erika and the team did a great job! They made sure to handle everything with the insurance and also helped me out with the rental. Thank you! Second time going through fix auto.

De
Review №27

They did very wonderful and professional work. I will go there in the future for all my collision needs that I may have. Thank you.

Th
Review №28

Erika and Mickey were very helpful and informative every step of the car repair process. I wouldnt take my car anywhere else to be serviced from now on! Excellent business!

De
Review №29

This place is awesome!! They do great work quickly and keep you informed every step of the way! The staff is so friendly and very welcoming. They really know their stuff!! I would recommend them to everyone!!

FN
Review №30

Great service, worked quickly and friendly customer care.

ca
Review №31

Had an accident, practically all of the front part of the truck was damaged. They were able to fix it, and it looks brand new. Did an awesome job.

He
Review №32

Fix Auto did a great job. They fixed my truck correctly.. They were very professional and finished a day earlier than expected.

du
Review №33

Super smooth process, constant updates, great customer service, to name a few good things bout them. They know how to take care of their customers, glad I went with Fix Auto!

Gr
Review №34

Great body work and repair. Fantastic customer service.

Do
Review №35

Since the first time I stepped foot in the place they instantly took care of me. Everybody there are very professional and attentive. During this pandemic they are really clean about what they touch and makes things very easy with the whole process. Mickey is the man and treated my car as his own. Im a car guy so I appreciate that very much, will for sure go back.

Na
Review №36

General Manager Mickey explained everything to me clearly step by step. Did not leave that place not knowing what they were going to be doing . I no doubt felt very comfortable leaving my car in there hands. I got text messages every step of the way. And what a car when I picked it up! Looked like it was never in an accident. It had a very slight issue but they quickly fixed it on the spot. Front desk Receptionist BB was even just as warming welcoming me in. Wouldn’t have taken it to any other place. I know exactly where to go if I ever need another car fixed. Definitely will recommend to anyone.

Su
Review №37

I definitely would recommend Fix Auto for auto body repairs. Mickey, Erica, and the staff were professional, worked with my schedule, and got the job done in a timely manner. Very happy with the work they did on my vehicle and would be happy to refer friends and family!! Great job gang!!

LB
Review №38

Erika and Mickey were very helpful throughout the process. I received updates daily about the repair (hard to find excellent communication nowadays). My vehicle was finished very quickly. I am very pleased with the finished product and color match. I highly recommend Fix Auto if you are looking for professional and knowledgeable staff. The quality of work is outstanding. Thank you Fix Auto!!

Ri
Review №39

After our car was damaged in an accident, found Fix Auto in Google and had them work on our car bases in the reviews. Well the reviews didn’t lie. Fix Auto not only repaired our car relatively quickly but their customer service, attitude and professionalism was outstanding. Mickey thoroughly explained the complete process and we even got timely text messages detailing the steps that were underway along with estimated completion times. The shop itself was in immaculate condition and even the repair techs were super friendly. Upon completion we received a detailed report of work completed and at the end of the day you could not tell our car sustained any damage at all. Outstanding job!! Would recommend these guys for any work that needs to be done to your vehicle.

re
Review №40

I brought my estimate over from my insurance company, Fix Auto Modesto not only completed every item, but ensured all my damages, to my vehicle, were addressed. Everything was completed in a reasonable time. I was updated via text automation and phone calls. The whole team runs a smooth shop from the customer perspective. Customer experience was absolutely exceptional. Thank you Fix Auto Modesto for your attention to detail. I would recommend this Fix Auto Modesto to anyone.

Ly
Review №41

The staff was super friendly and super efficient! My car was in and out within a few days and looking better than new!

Mi
Review №42

This place did and amazing job on my car. Not only they were fast but the quality of the work was a 10/10. Dropped my car off on Thursday and got it back Monday. Couldn’t be more pleased with the work and customer service! I highly recommend!!

Da
Review №43

I was rear ended in Patterson, CA, but live in Washington State. My insurance advised me of a couple places near accident for car repair. I called Fix Auto in Modesto, CA first. They got me scheduled for an estimate the very next morning. When I arrived there, everyone was cheery and treated me right away.At that time I was advised that my car was not safe to drive since the exhaust line was kinked off and offered to help get me ride/ rental back to hotel.Repairs were started right away!They were very attentive every time I called with questions or even sending me text updates with ETA.They were also extremely patient with me on picking the car back up as I am an over the road truck driver. The car repairs were actually completed 6 days prior to me being back in state to retrieve it.At the time of pickup, they were very social and answered any further questions I had about warranties between their “Life Time Warranty” and the manufacturer’s warranty’s as the car has less than 9000 miles on it.I have to say, you CAN NOT TELL at all that the car was in an accident to begin with and several painted pieces were replaced with ZERO color difference!!!I am extremely happy and ABSOLUTELY WILL go back to them if I need any work done.Thank you so very much Guys!!! Did an amazing job and customer service was much more than I ever expected! It was a pleasure meeting you!

Ra
Review №44

The best decision I made was to go to Fix Auto Modesto!! All around they were awesome.To great work, great atmosphere and so helpful from start to finish!! Highly recommended them to everyone!!

El
Review №45

Everyone we dealt with was so nice and so helpful! We were originally estimated a week for the repair but it only took 3 days! They took care of everything for us! Dealing with the insurance and the rental car so that we didnt have to made our experience seamless and super easy! Im hoping I dont need them in the future, but if I do, theyll definitely be getting our business!

Jo
Review №46

An accident, no matter how small, is stressful and annoying.....my nerves, my time and my well-being. Fix Auto took the best care of me and my car possible. Both Erika and Bebe in the office were warm and courteous and efficient. Mickey the manager was just as courteous and efficient and kept me updated on the progress of the repairs. Mickey showed great attention to detail and kept me posted on the progress and the on-time delivery. I could not ask for more. Thank you, Fix Auto Modesto.

Ad
Review №47

Getting in a accident is never a pleasant experience, especially when it is not your fault. I was provided this location as one of my options for repair through my insurance agency. On the first call everyone was very polite and helpful. An appointment was set right away and we were seen for a quick consultation. We dropped our vehicle off at the 9th st location. We spoke with Erika and Mickey who were extremely helpful. The location was super clean and organized. They provided info and text alerts on status during the time it was there. Our damage was not extreme but did require painting. The paint was a metallic white pearl. The paint match and shine of the paint was spot on once it was done. I had a very good experience and would def recommend them to someone else. I would say I would return again but I’m hoping we don’t get in anymore accidents and will not have too.

Si
Review №48

All staff are very attentive, professional, helpful, and knowledgeable. The process was smooth and everything was explained to me in detail. My car was ready on time and it looks good as new! Super happy and satisfied taking my car at Fixed Auto Modesto-City Center on Tully road, to get fixed. Will be going back here for more services. I highly recommend them!

Ni
Review №49

This is my second time having work done here. They do exceptional work. The manager Mickey is very professional and very knowledgeable. I feel confident they will do the job right and they explain everything in detail. I took my car in to get the bumper repaired this time. I took it in on Friday and it was done and ready to be picked up Monday by 5pm. I would not hesitate to bring my vehicles back here.

Gl
Review №50

Very professional and friendly staff! Great job done on my car and detailing was done! My car looked brand new! Very happy! Thank you all for the great job! Would definitely recommend!

Br
Review №51

My insurance company recommended me to them and they are amazing from the customer service to the quality of the work they are truly the best! They went above and beyond in helping me with the rental car and even cleaned my car inside and out. I will never go anywhere else.

pa
Review №52

This is my second time dealing with fix auto. Their work has been great and on top of that Mickey has been the best person I have ever dealt with taking care of a vehicle. He’s gone above and beyond and reached out to keep me updated regularly. I look foreword to dealing with Mickey and his shop for any of my car needs.

ly
Review №53

This Place is the Best Auto Repair Shop in Town, Super Friendly people & They will answer any question you have, also make you feel comfortable . I would 100 % recommend anyone looking to fix something on their car, to choose this place, you won’t regret it .They definitely go above & beyond . Thank you again Fix Auto for my new bumper, absolutely love my car😍 . Thank you thank you 😊

Ke
Review №54

Personable. Attention to detail. They care.

Ki
Review №55

Outstanding body work on my truck. Looks like new

Ty
Review №56

I just received my vehicle back from fixed auto after I was in an accident. Fixed auto worked directly with my insurance company and made the process so smooth! They finished the repairs ahead of schedule and went above and beyond to provided amazing customer service. I will not take my car anywhere else for repairs and I recommend taking your vehicle to them if you ever need work done. Very impressed with the amazing customer service!

Is
Review №57

Best spot to go to get your vehicle repaired! They take care of you well and they also do a amazing job.Highly Recommend!

Vi
Review №58

I was treated extremely well, the facility was clean and in order. The work was of excellent quality and finished earlier than expected.Outstanding staff. I highly recommend this business. In fact I have already recommended it to an associate who just got rear ended today.

Ch
Review №59

Fix Auto Modesto was very fast with the way they handled my vehicle and my needs. I would recommend this company to anybody.

aj
Review №60

Great customer service and work, just overly priced

Ch
Review №61

Mickie and his staff are wonderful. They work diligently and keep you updated along the process of your repair. Highly recommend for all your auto body repairs!

Ma
Review №62

This place is phenomenal. Great prices, great quality, and delivered on time. No better place to get your car fixed.

Kh
Review №63

Based on my experience, this body shop is the best ever I have ever seenThats I strongly recommend it to others

Es
Review №64

Fix Auto Modesto (9th Street location) was exceptionally superb in their service. This shop has a high level of expertise and excels at serving their client! I felt I truly received “Ritz Carlton” service found in an auto shop! Fix Auto Modesto (both Modesto locations) are ridiculously CLEAN!!! You definitely do not see that in a shop. Don’t believe me...check it out for yourself. From start to finish the entire team made an inconvenient experience to a very blessed experience! It shows from top leadership that they truly care about what they do and how they do it! Huge thanks to Krish, Mickey, Bebe, and Erika and the entire team for making my experience phenomenal (especially after the holidays and going into a new decade)! I will be recommending you to everyone!!! Happy 2020!!!

St
Review №65

This place is amazing! They went beyond what I expected! Mickey and Erica are very professional and friendly. They both always communicated with me on the progress of my car. I definitely recommend them!

An
Review №66

I took my truck in on Monday for a Estimate & it was ready by Friday ! I appreciate their business so much I totally recommend them they’re very professional and went up and beyond to help me . Thank you so much Fix Auto Team !!

jo
Review №67

Excellent service! I usually dont have time to put reviews, but the work and service truly was excellent. They also helped through out the whole insurance process. I highly recommend Fix Auto

Av
Review №68

Someone hit my car and caused damage to my fender, bumper and rim, all cosmetic. I was worried that wherever I went, the paint wouldn’t completely match because of the metallic flakes in it. After seeing the job they did on my mothers car, I went took it here. They matched the paint perfectly. I’m VERY satisfied with their work. Enough so to actually write a review. I would recommend this place to anyone I know personally.

an
Review №69

Amazing people. Amazing time. Very communicate and just a great experience I’ll take my car there anytime hopefully. Just a wonderful place

la
Review №70

I honestly had one of the best survives I’ve ever had here. The employers are incredibly polite and very friendly. I will most definitely be coming here again if it calls for it.

Ju
Review №71

They are amazing people to work with. They went above and beyond!! Couldn’t have asked for a better body shop I definitely recommend everyone to come here compared to other body shops for sure!!!!

Ni
Review №72

Service was great and quick. Thank you.

He
Review №73

Real help full and friendly

pa
Review №74

Good peoples explains every details of the work they did.

Si
Review №75

Great overall experience. Work is excellent.

Ch
Review №76

Excellent as always.

Ro
Review №77

The repair was done beautifully and quickly.

An
Review №78

They did an excellent job!

He
Review №79

Fix my truck after an accident

Le
Review №80

Great service

Information
29 Photos
80 Comments
5 Rating
  • Address:212 N 9th St, Modesto, CA 95350, United States
  • Site:https://fixautousa.com/modesto-city-center
  • Phone:+1 209-596-4025
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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