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Climatemp Cooling & Heating, Inc.
Jeff Hamilton Rd, Mobile, AL 36695, United States
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Climatemp Cooling & Heating, Inc.
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Da
Review №1

Called on a Friday at 8am and was told that I was on the list for service and called 3 more times with the last call at 6:30pm. They never showed up. I called on Monday at 8am and was told they would be here this morning. They did not show up. The only reason I have been using them is because they installed my new unit in 2017. I have had them here since the installation and all I got was sub par quality of work. I will never use them again and I would never recommend them. I have a repair contract for them to come out 3 times per year and the came out twice and would not refund my money for the other.

Da
Review №2

I highly recommend Climatemp for your heating and cooling needs. Gulf Coast summers are treacherous on our cooling systems, but thanks to Climatemp our system issues were resolved quickly. Amy was so friendly. She followed-up with us to make certain our repairs were done in a timely manner and made certain we were completely satisfied. Climatemp will be our company of choice from here on out. Thanks for the outstanding service.

Do
Review №3

The service I received from this company was very professional and patient. I had lots of questions to understand their service for my money. The serviceman answered them all and assured their service. I really appreciated it and felt comfortable speaking with him. I look forward to more business with you all

Al
Review №4

Robbie Harrison came to my home and was very professional and explained all my ac problems and solutions. He notified his office and proposed an offer that was very affordable and offered many incentives that sweetened the offer. I was completely satisfied with his ability to provide service as promised by Climatemp to their customers. I would recommend this company to my friends. I also spoke with his office secretary who was so very nice and completely directed my needs toward a good resolution! THANKS TABBY AND ROBBIE YALL ROCK !!

Gi
Review №5

Chris did such a great job servicing our Trane unit and taught us how to program the temperature day and night. I was impressed with his ability to listen to our questions and concerns and willingness to respond so we could understand. He took time to be sure we understood and could work with the thermostat.He really is a great rep for Climatemp and we would like Chris to be our service person

Ri
Review №6

Climatemp cooling and heating is the best company. There employees do an excellent job. Ricky serviced my system today and did a fabulous job. Can not ask for better employees or company.

Jo
Review №7

I called last week to inquire on some parts for my Ac and I spoke with Amy. Amy talked to me about all the different prices and exact parts I may need. She talked to me and made me feel like I was the only costumer she had. I have called other places and they either dont know their product or they rush you off the phone, not with Amy she had so much knowledge on the products I was interested in and took the time to explain. Amy is definitely an example of excellent customer service and hospitality and product knowledge. I will definitely only buy my parts from Climatemp from here on out.

Je
Review №8

I spoke with Sonya Wilson on the phone today and she is such a happy helpful young lady she walked me threw everything I needed to do on my thermostat to change my battery me threw the steps and job done. I gave you guys five stars she is the sweetest. Thank you bet very much.

Jo
Review №9

Been a Customer for many years, but service over the last few months has really gone downhill. They recently replaced a package heat pump, should have been an easy change out, the job was anything but. Took much time, trips, rework (and expense for Climatemp) to get a job completed. I also have annual maintenance agreements for two residences (been in effect many years also), the latest visit was scheduled between 1 and 3 yesterday, they never showed or called, I got a call this morning telling me it was scheduled for 8-10 this morning, this was the final straw, I told them to cancel the maintenance contract for both residences and refund the remainder. Evidently the contract is non-refundable. I have been a Customer for almost 10-years, but these latest experiences will have me looking elsewhere for my HVAC business.

Mi
Review №10

Climatemp is a company who can be trusted to do the job right the first time (and for a reasonable price as well)! The customer service and support received from Amy was exceptional! Not only was she extremely personable, but knowledgeable as well! She answered all my questions and put my worries at ease. The technician was prompt, professional and right on schedule! I cant say enough good things about this company and the staff! If I could give them more than 5 stars, I would! HIGHLY recommended!!!!

Ro
Review №11

Fast, Prompt service. Inexpensive rates. I would recommend Climatemp to anyone needing their Air or Heat worked on. Also has a great Maintenance program that is reasonably priced!!!

Am
Review №12

Chris wa great . Education was the best part. I feel much better about what I know about the unit programming and maintenance. I welcome him back and will recommend him to friends.

Je
Review №13

Fast response to initial problem. Needed new unit which they installed in one day. Cleaned area and took great care of us. Price and services were contracted with no surprises. Great company.

JO
Review №14

Chris showed up promptly and completed all system checks professionally. He thoroughly explained all the systems, cleaned up after the job and I could not imagine a better person to continue our maintenance.Joe Gillette

Li
Review №15

I have had quite a bit of work done from Climatemp in the past, both business and residential. These guys are awesome. They are reliable and affordable and most of all guarantee their work. If I still lived in Alabama they would be the First company I would call for all my HVAC work.

Ju
Review №16

I was honored and privileged to have Climatemps Joseph Miller service our two units today. His presence was timely, professional, courteous and accommodating. He is 5 *****Stars! Thank you for providing exceptional service.Respectfully submitted from Magnolia Springs AL

an
Review №17

Customer service was by far amazing! I spoke to a lady named Amy and she answered every question I had. Extremely polite, and a pleasure dealing with. If only every business had the same representatives working for them. Thank you Amy!!! I will be calling you back when I am ready for my system.

Tr
Review №18

I had a great experience working with Sonya Wilson for my hvac shes very informative and to the point.. Not a lot of wasted time on things i didnt need... Very happy with service

Et
Review №19

I would like to acknowledge Joseph, that serviced my unit on3/14/2017. Very professional and very pleasant to talk to.These days you dont get to see this very often. Thanks Joseph, looking forward to next time.

Su
Review №20

I dont usually write reviews, but the service tech (Lynn Thompson) that came today and serviced our unit was exceptional!! He was polite, efficient, on time and knew what he was doing! I will be requesting him for all future service calls to our home!!

Al
Review №21

I would recommend climatemp if you need any help call Joseph! He helped me and I’m 100% satisfied with his service. Very professional and very helpful.

St
Review №22

Jacob arrived right on time for our regular maintenance checkup and made a thorough evaluation of our HVAC system. They were very helpful and pleasant. We are quite happy with the work Climatemp did for us and their follow up service program.

Je
Review №23

During these hot summer nights you couldnt ask for better company. Amy is incredibly thorough and so helpful. Bama breeze has nothing on these guys. Sleep cool!

To
Review №24

If I could give them zero stars I would! Horrible Business!!! DO NOT USE! They attempted to take advantage of my 65 year old mother on disability. Charged her for labor that wasn’t done! Told us she needed a new $6000 unit! Called another company out the next day andnothing was wrong with the unit the thermostat needed to be changed. Attempted to get our money back for the “labor”, and was given the run around. I emailed the owner and he threatened me with lawyers! I’ve contacted the better business bureau. Which they already have complaints listed. HORRIBLE CUSTOMER SERVICE & incompetent service men. BEWARE

Ma
Review №25

They were ready to come out at a moments notice to help me, a senior citizen, when my air conditioner went out.. Awesome job yall. Thanks so much

To
Review №26

Climatemp came out and installed an air-condition system in Mobile, AL. They did an excellent job in explaining systems operation, keeping the work area nice and clean. And completing in a timely manor, I would recommend Climatemp to all my friends and family.

Ga
Review №27

Some of the best folks in the A.C. business! Thanks for all your time and effort. Will definitely refer some friends!

J.
Review №28

Very pleased with our service, Joseph was thorough and coordinated. He took care of our system and filters with a professional touch. Would definitely recommend him.

Ro
Review №29

Lynn came and serviced my unit this morning. He was very courteous and efficient and he did a very thorough job. Would recommend him and Climatemp to everyone.

Gl
Review №30

I had worked with a few companies before and none of them were able to figure out where my ac was leaking and it wasnt until i had climatemp come look at my system that they found where my air was leaking from and were able to fix it and bring my electric bills back to normal. So grateful for their prompt and professional service. Other companies had told me I needed to replace my entire unit

Da
Review №31

Fast, professional and honest. They know what they are doing and take great care of their customers.. Never use anyone else..

Ga
Review №32

Amy was so sweet and gave great customer service! She listened to what I had to say and answered all my questions while being ever so polite! Thanks Amy Phillips!

Jo
Review №33

I had an after hours emergency and Amy was such a big help. She had me set up the very next day!! I highly recommend climatemp cooling and heating!!! Customer service is amazing!!

LE
Review №34

Technician (Chris) was competent, polite, and answered all the questions I had. Good job.

ja
Review №35

Had to get a new part for my unit. Parts department was very helpful in keeping me up to date with the status of the order. Thanks for the great service.

Sh
Review №36

Bryan Campbell did a great job. He has worked on my air conditioner several times and has now sold me a new Carrier. Love it.

Br
Review №37

Wesley hubbart came to my house fixed my heater was very polite an professional. Will be using this cooling an heating company again.

Li
Review №38

Joseph was awesome. Very prompt and fast. Thank you (good customer service)

al
Review №39

Great service and employees. Really enjoyed talking to Alvin about what was going on.

La
Review №40

The factArrogant, condescending salesmanStill waiting for quote despite multiple inquiriesConclusionVery unprofessional service

Wi
Review №41

Excellent service and staff. Very professional. Quick turn around and quality work.

Br
Review №42

Jessie did an outstanding job on our service. He was prompt, courteous and cleaned unit for improved performance.

Da
Review №43

Climatemp is open 24/7 with no over time charges. Great office staff, professional service technicians and installation technicians, With affordable prices.

Br
Review №44

Thank you so much for getting my house cool again. Quick response and good price.

Li
Review №45

Joseph was prompt and efficient. He explained everything that he was doing and went above and beyond.

Ch
Review №46

I CALLED IN TO GET A SERVICE CALL AFTER HOURS AND SPOKE WITH SARA WHO MADE SURE A SERVICE MAN GOT TO MY HOUSE ASAP. WITHIN THE HOUR HE HAD ME ALL FIXED UP. THANK YOU SARA AND CLIMATEMP FOR THE GREAT SERVICE!! I RECOMMEND THIS COMPANY !! 5 STARS!!

Gi
Review №47

Had Bryan come and service may air conditioning system. He did a great job and was very polite. I will continue to use climatemp

Kr
Review №48

Wesley Hubbart was nice did a great job pleasure doing business with him

AL
Review №49

Climatemp to the rescue...when my unit went out last Summer a friend recommended Climatemp. I called them and the technician came out that evening..we were back up and running before bedtime

Am
Review №50

Had a great experience with the technician and they got the part I need at a reasonable price and had it installed quickly. Recommending them to all of my family and friends!

cg
Review №51

Exceptional customer service. The staff is amazing and will help get you ac up and running to keep your family cool for the summer.

El
Review №52

Excellent service. Prompt and efficient. You are well represented by having Joey Miller as an employee.

Ch
Review №53

Be aware of this company. I called them to fix a clogged drainage and they charged me $249 on a credit card on file without my approval. I had this problem before and not one charged me this amount for fixing a clogged drainage. High robbery!!! dont give them your credit card until you agreed with the charge.

Ce
Review №54

Great experience from setting the appointment to the quality of the technicians repairs. Highly recommend!

Su
Review №55

I had a ac problem and I called yall. I spoke to a very nice lady about my problem her name was Amy she told me everything about prices and parts she was awesome. Then my dad showed up and fixed my problem. But if it messes up again I will call back. Thank you Amy for helping me.

Ch
Review №56

Just want that Joseph is a very good worker very respestful and when love for him to come out when we need service.. Great employer

Wi
Review №57

Climatemp is by far the best a/c company out there Sidney is great wouldnt have wanted anyone else to install and set-up my system

El
Review №58

Sidney installed my new system last week and was great very kind and explained the use in an excellent way great job climatemp with your employees glad to have such a great company to recommend to my friends and family

Da
Review №59

Very easy to work with. Got me fixed right up! Will use them again for sure!

Je
Review №60

These people are great, had a great experience. Some of the fastest and friendliest service ive ever had, I would recommend them to anyone and everyone!

He
Review №61

They have awsome crew they go out of the way to help someone . Thanks for all you have helped . try to stay cool.

Cu
Review №62

I called and spoke to Sara during after hours. She was extremely helpful and made sure all of my concerns were taking care of

Wa
Review №63

Fast and friendly service. They fixed it in just one day, Id recommend to friends and family!

Je
Review №64

As a property manager for over 120 short term rentals, I kept them in speed dial. Thank you for what you do.

Ma
Review №65

Joseph was great! He came quickly, was polite and efficient and did a really excellent job!

Am
Review №66

I was skeptical at first but now Im glad I took a chance on climatemp The service was impeccable they were nice to my children and patient with us while we asked loads of questions the right kind of company that you would want to service your home and actually be in your home

De
Review №67

Joseph was the best. He came out fast and had very good customer service

Jo
Review №68

This is a scam business, taking advatage of unknowing hot and uncomfortable homeowners. Charging labor when no labor was even attempted, and telling homeowners they need a new unit when it is not the caseif you are looking for a reputable business this is not the one, they are a p.o.s.

Ja
Review №69

Bryan was very helpful and thorough on his visit. Seemed very knowledgeable and patient.

Sa
Review №70

Great company. excellent service service tech Joseph was professional thank you

Dy
Review №71

Very professional service. Techs are very seasoned and know what theyre doing.

He
Review №72

I needed emergency service, and they were right on top of it! I would recommend this company over anyone else! Thank you climatemp!

el
Review №73

Bryan came out and serviced my air conditioner in a timely manner and did a great job!!!

Ma
Review №74

Had a wonderful experience with climate temp and the installer Rob beck I highly recommend them

Co
Review №75

Great customer service by Rebecca. Knowledgeable staff got me fixed up in a hurry.

Ja
Review №76

Amazing service! Amy was very congenial and service was prompt and orderly

St
Review №77

Amy phillips was wonderful, so helpful and a pleasure to deal with. She made the hole experience worth dealing with!

He
Review №78

Joseph was great. Excellent service and very friendly .

Da
Review №79

Good service and a great group of guys. Very professional. Thanks for the hard work Alvin and guys.

Gl
Review №80

Great service, thank you Rebecca for answering all my concerns.

Br
Review №81

I highly recommend Climatemp. Amy in the office explained what to expect and the technician was prompt and professional.

Sh
Review №82

It was so miserable, temperaments were running very short with the heat outside.....and Amy fixed us right up. She made a bad day turn good.

Mi
Review №83

Joseph was friendly, personable, and wonderful to work with! Thanks for the awesome service!

Pe
Review №84

I called and spoke to Amy she was very helpful then my father in law showed up and fixed it.

So
Review №85

I love Climatemps thorough inspections with with the yearly maintenance pacts!

Ri
Review №86

Had Bryan service my unit. Very happy happy with climatemp service

KA
Review №87

Joseph Miller did a great job in maintaining my Trane Furnace. He was very professional in performing the maintenance service.

le
Review №88

Chris was very professional and did a great job

Ra
Review №89

Joseph miller thanks for the great service would recommend to anyone

Bi
Review №90

Joseph and Dillan came on time for my quarterly service. These guys are always on time and do great quality work !!!

zo
Review №91

Amazing service! The technician was great!

Bu
Review №92

Thanks Joseph awesome job would recommend to anyonep

Ma
Review №93

The service was great!! Tech was awesome

Br
Review №94

I spoke briefly with Amy regarding an issue at my home, she was so friendly and very helpful. A+ customer service!!

We
Review №95

Great company !! Great dispatcher Sara !! Great customer service !! Great Service Techs and great installers !! They deserve 10 stars!!!

Am
Review №96

Top rate customer service! Amy was extremely helpful and answered all my questions and concerns.

W
Review №97

Had Bryan service our unit. I he did a great job d

Mi
Review №98

Good customer service and a very fair rate.

Do
Review №99

Excellent staff! Great communication!

cl
Review №100

Great survive to our home by Alvin Shultz

Information
80 Photos
100 Comments
4.8 Rating
  • Address:Jeff Hamilton Rd, Mobile, AL 36695, United States
  • Site:https://climatempairconditioningheating.com/
  • Phone:+1 251-968-6006
Categories
  • Heating equipment supplier
  • Air conditioning repair service
  • Air conditioning system supplier
  • Heating contractor
  • Air conditioning contractor
  • HVAC contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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