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 P&T Repair Department Iphone Cell Phone Video Game Repair
4693 Airport Blvd #135, Mobile, AL 36608, United States
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 P&T Repair Department Iphone Cell Phone Video Game Repair
Comments
Co
Review №1

I have been going to play and talk for a very long time and loved every experience. Recently, I took my working IPhone XS Max into play and talk for a screen repair. I notified my phone has had previous water damage and where it was taken for repairs. The technician assured that it was fine to work on anyways. When I returned to pick up my phone the technician comes out and says, “your phone is not in a workable or usable condition.” All I wanted was a screen replacement and the phone was working perfectly before coming for repairs. They then charge me $20 anyways when I was never told I would be charged just because they looked at it, nor is there a sign telling you this. I walked in here with a $1200 phone and left with a brick that is fried. I am disappointed with play and talk and it was my last day coming to their establishment. Only words they could give me after this was to buy a new phone or send it to Apple. I am sure after this incident they will put a sign up saying $20 diagnostic fee lol. Thanks for taking my only phone and my money anyways...even after notifying the employees my phone has had water damage previously.Now they are claiming it was off when I got to their store. The woman at the counter held my phone and checked the camera while it was on. I also called my mother in the store before I have it to her to get the screen repaired. They also told me we could send it to get the motherboard fixed ourselves. They never said they would send it or pay for any of the damage.My phone was working fine when it was dropped off once again their were no issues. Claim what you want, but I have said nothing but the truth. Also, your games were just cases. No damage was done to your games; although, damage was done to my $1200 dollar phone but please continue to lie.

Ar
Review №2

Love!!! This place there very cheap an nice great customer services go to them in they fix almost every this go to them right now.

Ch
Review №3

Just had my Iphone XS Max screen fixed! they did an excellent job!

Ch
Review №4

These guys dont disappoint and very knowledgeable in the world video games. Anything you are looking for electronics wise consider it found.

Ha
Review №5

I looked at the prices on your website and its 400 dollars just to get the screen fixed with

Ar
Review №6

Every time we go in here they always have what we’re looking for. We’ve bought almost every console we have from them and my phone and plenty of games. Never had a problem with any thing we’ve bought and there all decently priced ! My daughter loves there sticker buckets and all there plushies you can get. I will never go back to a chain game store again. This place is my go to for any thing games

Mi
Review №7

I came here initially because they had the best price in mobile for a replacement iPhone screen.I was pleasantly surprised by the quality workmanship, and great service. In addition the rest of the store is interesting, and an entertaining place to wait.I will definitely return in the future.

AC
Review №8

Great retro video game store....Love the selection, price, but more the service. You wont find a better game store than, Play and Talk! Best Service at any game/repair store out there! Blows away the competition! Love the staff. Ive been a loyal customer for 4 years now. Customer for life! Thanks!!

Di
Review №9

Dude! This was the fastest service ever I greatly appreciate it! Dude started working on my phone at 4:15pm I was out the door by 4:30 PM! Thank you for the great service! Not only do they provide great service but the best price for repairing your phone! Especially when you are balling on a budget!

El
Review №10

This is the only place Ill go to from now on. These people are so polite. Its reasonably priced and they do a fantastic job.

Ra
Review №11

The staff was very friendly and provided great customer service. Even though they were busy, the person at the counter acknowledged us and gave us the paper work to start to get my phone screen replaced. The guy we talked to made sure we knew about the price and he did tests and explained all the processes with the phone. Very quick turn around for fixing my phone screen as well and the price was great!

Ja
Review №12

I really can’t say enough good things about this place. They’re by far the best cell phone repair service in Mobile or Baldwin County and if you shop around, you’ll see they have the lowest service pricing I’ve seen. Staff are always friendly and respectful—and they explain issues and repairs simply and clearly without talking down to you like some other repair shops. I’ll never bring my phone anywhere else but here. Jonathan, the owner, really care about customer service and quality. I drive from nearly an hour away, and pass 5 other repair places to get Jonathan and his crew to work on my iPhone. TOP NOTCH SERVICE!

Ch
Review №13

I thought my charging port was done for and came in to get it replaced. They took a look, saw it was dirty and cleaned it out for free. Great customer service and the store itself brought back some great childhood memories of hanging out with friends and family playing video games. Definitely coming here again for all of my phone needs

Jo
Review №14

This really is the best business to go for nearly any of your electronic needs. Theyll fix your phone and your game system in a timely manner and for a good price. Plus ever since other game stores decided New is the only good theyve been the best place to find retro/out of date games and systems! Not to mention the people that work there all seem to really enjoy their jobs and overall its just a great experience. 10/10 would recommend!

Gr
Review №15

I honestly had no idea that this place even existed until I found them through a google search. I was in need of a new screen for an iPhone 6s Plus and had already called every other business that does iPhone repairs in the Mobile area. When I called Play & Talk, not only did I find out that they would be able to make the repairs very quickly, but also that they were A LOT cheaper than any other place in town. I was somewhat skeptical in the back of my mind and just kept thinking of the old sayings, if it sounds to good to be true then it probably is, as well as, you get what you pay for. I decided to give them a shot anyway because I had also found out that they warranty their work 100% so I had nothing to lose knowing that. When I arrived I was immediately greeted and helped with great customer service which in my eyes is a very important part of any business. Sadly though it has all but disappeared from most places. I was told my phone would be ready within 45 minutes tops. I left to get a haircut and returned to Play & Talk immediately afterwards to see if my phone was ready yet or not. When I walked back in, again I was instantly greeted, and the employee had my phone and paperwork in his hand before I even made it to the counter. I could not have been more impressed with my first visit to this store and I will NEVER go anywhere else with my business without at least checking here first! I highly recommend this place to anyone and everyone and will be sharing my experience with everybody that I know as well. This may sound like a fake review due to the amount of praise but I can promise you that this is 100% truth! As a matter of fact, I have never even left a review for ANY place in my entire life! My experience with Play & Talk was just that impressive, to the point that I felt that I NEEDED to let people know about it. I couldn’t be happier with this place and want to say thank you so much to all of the employees. PLEASE keep up the OUTSTANDING work!!

Ma
Review №16

Very friendly and knowledgeable staff. Great prices. Will always use these guys for any phone problems.

Dr
Review №17

Best repair shop I have ever been to. Did great work. Fast no problems and most of all cheapest place I have ever came across. In 2 different states. Great place would and will definitely be recommending them.

My
Review №18

They are delightful at this location! Helped immediately and our “repair” actually just needed an adjustment, took about 2 minutes!! Easy breezy for sure. The iPad charges perfectly now, thanks.

CA
Review №19

I broke my iPhone screen completely, brought it to this place and they replaced the screen and now my phone looks and feels brand new. The fee was also reasonable at a flat rate. I recommend going there if you need an iPhone fix.

Ni
Review №20

Great experience. Fabulous customer service and awesome prices. I will definitely be giving my business here again.

Co
Review №21

Dropped a 10-pound weight on my IPhone and shattered the screen. Brought it by on Sunday afternoon, and the phone was fixed in around an hour with a new screen, screen protector and worked perfectly. Very friendly staf, professional, up front, extremely fair price. These guys rock! Highly recommend!

Ki
Review №22

Customer service was amazing and the prices you couldn’t beat. My phone was ready at the time it was promised to be. GREAT PLACE TO SHOP

Ra
Review №23

Always a pleasure to see the friendly faces at Play and Talk! The repair tech, Jon, had my console up and running in no time. When I came back to look for some new games, I was very impressed by their knowledge and recommendations in games that have now become some of my favorites to play. I would definitely refer my friends to this store!

Wi
Review №24

These guys go above and beyond when it comes to fixing your tech and games. They made sure my phone was satisfactory and free of errors on their part. Great customer service, even when they’re busy they’ll help you get what you need, whether it’s a part or how the people that “fixed” your phone previously messed up. Their prices are easily affordable. Can’t recommend these guys enough.

Ro
Review №25

Friendly, affordable, and quick. Had an iPhone battery replaced and was a smooth transaction. Definitely recommend.

Ch
Review №26

Definitely recommending this place to friends in the area. I have been going to him for years now with any console or phone problems that I have had. Great experience and great knowledge. You wont regret coming here.

Ch
Review №27

Very helpful staff. I’ve came here multiple times and they have never let me down. Cheapest and fastest screen repair in town 😀

Re
Review №28

Went in for a battery replacement for an iPhone. The price was reasonable and the service was fast! I would go back if I wasn’t moving to China!

ro
Review №29

Great service!! Great people!! Great prices!! they always have what I am looking for, and have repaired multiple systems and phones for me, always for a great price, and always in the time frame I am told, if you have any systems or phones that need repairing, this is the place to use!!

Au
Review №30

Highly recommend!! Brought my daughter phone today bc the battery wasn’t holding a charge. They fixed the phone in a timely manner and for a great price! Will come here for all my phone issues lol

Je
Review №31

Hello friend, i see your website it is great. By the way, we are a 9 years supplier for video game repair parts and mobile phone display supplier too. If you are interested in us, please contact me.

Li
Review №32

The employees here are always very friendly and helpful. They replaced the broken screen on my I-Phone in record time and put a new cover on my phone. This is the place to go if you ever drop your phone and break the screen.

Co
Review №33

Twice now this store has helped me in a pinch. First time I was looking for a very specific controller for an older system. Not only were they the only store within 100 miles that had it in stock they also had a better price than the order price for the other stores. Second time I was in need of a screen for my phone and on a deadline... Once again only store with it in stock and better price than the other stores that wouldve taken 3 days to order the part vs repaired here in less than an hour. For a man on the go this is now where I go for all my retro gaming and cell phone needs! Also, special thanks to Chelsey for helping my wife with the perfect keychain, you guys rock!

Co
Review №34

Went in there and got serviced immediately. Friendly staff. Definitely recommend going there. :)

Uz
Review №35

Love this place this is my 3rd time coming here to get my phone fixed because I’m always cracking my phone and they get me right every time!! Most definitely recommend this place!!

Na
Review №36

A place called CPR, screwed my phone up, I have to have a phone, I also have to report to PNS at 1800. I found out about Johnathan’s store on Reddit. He fixed my phone and home button quickly and correctly. I suggest if anyone needs their phone fixed to go here. Very happy and friendly employees and incredible prices!!

Jo
Review №37

Very accommodating and quick service. Will definitely go back, if necessary! Good job!

se
Review №38

Satisfied with their professional and fair approach. Dropped my galaxy s5 and took it to this repair shop . They put a new screen on. It looked good, but a few hours later the phone went dark and i could not see anything. I took it back to Titto and he ordered me another one and replaced it for no charge and also gave me a discount off my sisters phone repair.

Ty
Review №39

Did a good job on my phone. No hassle at all with good prices.

Mi
Review №40

The staff was very courteous and knowledgeable. Easy location to get to. I would highly recommend this business to everyone. They were affordable and fast!!!

Je
Review №41

The service is very friendly. They couldnt fix my phone but they gave me options ☺️

Ch
Review №42

A great place for all of your tech needs from games to fixing your cracked screen.👍😁

Wi
Review №43

Had to get my phone repaired while visiting and chose to go here. I was extremely pleased with the service and the price, the employees were very informative and helped me understand what was wrong and how they were going to fix it. Would defiantly recommended it to anybody that needs their phone repaired.

Kr
Review №44

Great service! I’m a new customer and I’ll be back, these guys are fast, friendly and know their stuff! Could t be happier!!!

Ga
Review №45

Awesome place, awesome people with awesome service. What else could you ask for? I would give it 10 stars if it would allow me. I highly recommend them

Ca
Review №46

Very friendly, prices are the best and great quality work. I had no problems at all with the staff 10/10 would recommend!

Te
Review №47

They work really fast and price is very reasonable

Jo
Review №48

They fixed my phone great and they did an amazing job I would really recommend and they were very very sweet!!

Sh
Review №49

Great company! Good quality product, great price for services and I was in and out in less than an hour.

To
Review №50

This place is awesome! I cannot say it any more! The most reasonably priced place I have ever been too and it is truly a fun place to browse your childhood!

Br
Review №51

Service was excellent and fast! They fixed another companies screw up!!! My only regret is that I didn’t use them in the first place; it would have saved me time and money!!!

Ro
Review №52

Just had my sons iPhone 8 plus screen replaced. Super fast service!!! We also received an instore discount.

Br
Review №53

GOOD customer serviceAnd phone was ready quickly.I recommend for fast service

Ki
Review №54

Great service got my iPhone battery repaired here and the repair was super fast come check them out!

Ki
Review №55

Awesome customer service!!! I absolutely love this store!

Pa
Review №56

Awesome prices and even greater customer services!! Definitely have a life time customer!

T
Review №57

Great place to get your iphone fixed. I took them a phone another company really screwed up and it now looks good as new. I highly recommend them for iphone repairs. I did also see they have some really cool equipment to repair game consoles.

Le
Review №58

Great selection, customer service could be better.

Ho
Review №59

Play and talk fixed my phone really quickly and for a super reasonable price I definitely recommend them!

Mi
Review №60

Always a good experience visiting. They have a great selection and are very friendly. I try to drop in once a week when I can. Their location in Gulfport is also great.

Sh
Review №61

Play and talk is that best place I have found to fix by iPhone 7 Plus

Ni
Review №62

Great service great prices and very fast

De
Review №63

The were really fast and a great price! Plus for first time customers there is a 10% discount

Jo
Review №64

Play and talk are great at what they do got my iphone 6 battery changed great price great service awesome work

Ro
Review №65

Love this place they fixed my iPhone and always have the games i am looking for.Great place to get phone accessories as well!

b
Review №66

Love the selection of games. Love the staff and a great location. If you have any gaming needs, this is the place to stop by.

De
Review №67

Love “Play and Talk” they fixed my I phone screen and camera and the price was right!

Je
Review №68

Excellent service. Fair pricing. Fast and easy.

ha
Review №69

This is my second timing go to video game and cell phone repair. They fixed my iphone for a great price and under 30 mins. I think everyone should come check them out and see for your self. Also i took my phone to another repair shop down the road before and they did a half job so remember you get what you pay for!

La
Review №70

Love this place very fast and excellent service i would recommend this place to everyone i know thanks guys

Ta
Review №71

A1 Service !!!!!! Super fast, I shopped around to get my iPhone screen fixed and they was by far the cheapest !!!! And it was fixed in under 45 minutes!100% completely satisfied ... will do Business here again!!!!!

Ti
Review №72

Very cool and helpful employees! Great prices, great service.

sa
Review №73

Thanks to the crew and techs at play and talk for icing my phone super quick and extremely reasonable on price if y’all need any ell phone or gaming services come see them

Ey
Review №74

Great Owner. They sell video games and also repair electronics

St
Review №75

Fixed what i needed to for a good price cant complain. thanks guys

Da
Review №76

I just got my phone fixed yesterday they did an awesome job nothings wrong everythings working all right I really recommend

Er
Review №77

Fast and knowledgeable service! Would recommend to anyone seeking iPhone repair in Mobile!

Co
Review №78

Awesome experience! Great people, and fix my camera so fast, got great dvds at a great price

Do
Review №79

Fast professional service.Have had several tablets and smartphones repaired.Would highly recommend them for phone and tablet repair.

kn
Review №80

Great service repaired my phone screen within a hour

Li
Review №81

Fixed my xbox one now it reads games everytime for my son. thanks guys

Ir
Review №82

Play an talk is real good people y’all should go to them 😀

Al
Review №83

Fixed my iPhone great service and prices thx again Cheaper than the other guys

da
Review №84

A great shop. They do good work and care a lot about their customers.

Mo
Review №85

Everyone was very friendly! Service was fast and my phone looks brand new!

MZ
Review №86

It was fixed in a timely manner & the price was low.

To
Review №87

Nice people and got my xbox one working again... thanks and didnt have to wait for microsoft

Qu
Review №88

Great customer service! I’d recommend to anyone!

Ka
Review №89

I had a great experience! I was in and out of there very quickly for an iPhone repair!

Review №90

Great video game server fixed my iPhone 5 and playstation 3 super fast and easy!

Al
Review №91

Great customer service and awesome pricing on retro games and collectibles.

Ch
Review №92

Try out these guys they are the best in quality, service, and customer service always happy when entering this place!

Er
Review №93

I went In to buy a retro game and they had it and showed me it and the service was amazing

Os
Review №94

This place is pretty sick. You should definitely come down and check out the store for yourself.

D
Review №95

They are so funny and friendly. Very good service.

Ja
Review №96

Awesome store. Tons of oldschool goodness. A very large selection of games new and old. They even have turgo grafx 16! The staff also know what they are doing. You can trust them to get even your old NES up and running again.

Ma
Review №97

Great prices very good service

Br
Review №98

Friendly and affordable. The do wonderful work

Gr
Review №99

Love this place. This is and always will be my #1 go to spot for anything! I love the owners spunky outgoing personality!!!!!!!!!

We
Review №100

Cant ask for better service! so glad I found this place!! dont waste your time elsewhere.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:4693 Airport Blvd #135, Mobile, AL 36608, United States
  • Site:http://videogamerepair.org/
  • Phone:+1 251-222-5759
Categories
  • Mobile phone repair shop
  • Cell phone accessory store
  • Cell phone store
  • Electronics repair shop
  • Phone repair service
  • Repair service
  • Screen repair service
  • Video game store
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
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