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Boot Barn
5456 Highway 90 W, Mobile, AL 36619, United States
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Boot Barn
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Sh
Review №1

As I walked through the door I was greeted with a nice nice big hello and welcome. Looked around and was asked did I need help, and I did lol. The lady and the young girl was real helpful and nice. I found what I needed with help, I had a good conversation with them it was no rush. I enjoyed my visit. I will be returning!

Mi
Review №2

Im a Disabled Veteran, and I have plantar faciitis, which makes it difficult to find boots or shoes that fit comfortably. The selection at Boot Barn is great, lots of popular name brands to choose from. My sales associate was Pat, she was awesome. She worked with me for the better part of 45 minutes, she measured my foot, and when I told her that I wear orthotics with my boots, she grabbed a stack of insoles and had me find the one that closely matched the ones that I already wear. We put them in every pair that I tried on, and Pat was incredibly patient with me (I tried on about 12 pairs of boots). Eventually I finally found the perfect fit in a pair of Justins. Pat even hooked me up with some good boot socks. As a Veteran, she gave me 10% off my whole purchase and she signed me up for their rewards program. All in all, Im highly satisfied with my experience and my purchase, and the level of service I received while shopping there. I highly recommend Boot Barn if you are in the market for a good pair of boots.

Mi
Review №3

Shunita was awesome. Bought a new pair of boots at a great price.

La
Review №4

The store is clean and very neatly stocked. Thank You to Darrius. He was VERY helpful.

Da
Review №5

Meghin and Donna and the rest of the Boot Barn Team are STILL the best team in the local outdoor outfitting industry...including our travels to the harshest of West Texas pioneer lands and Colorado Mountain Country outfitting. The selection is tremendous and the prices are good for everyone...whether the customer is looking for Top Shelf hand crafted showtime style, like my wife... or bottom shelf everyday blue collar men and women s work boots, like me. I have been buying my boots here for over 5 years, and I will continue to for as many years as He gives me. The Boot Barn Team is the best country outfitter in this country, in our opinions at our family table.

Ja
Review №6

This store is amazing. They have a really great selection of everything from belts to jackets to boots. The staff here is also phenomenal. We were in there for 2 hours trying to find my husband a pair of boots. The lady that worked there spent almost the entire time with us trying to accommodate my picky husband. And she pulled it off. Not only did we find him the perfect pair of boots but we also got am amazing deal on them. If you are wanting to let out your inner country. Please stop by this store, I promise you wont be disappointed.

an
Review №7

Professional staff and great customer service. Lots of Varieties. Good prices

Br
Review №8

Love the store, all the sales people are knowledgeable and very helpful. Love Ally shes awesome!! Great job yall

Bl
Review №9

Mrs. Pat has awesome boot knowledge. I showed her a video of what I do for a living and she found me the perfect boots. Not only that but in just casual conversation with her about life and jobs she turned me on to a wonderful place to eat as its hard to find the cuisine I was looking for in South Alabama. I will always try to work it so that if I have to buy boots I buy from her. I already loved Boot Barn with their huge selection and great prices, but staff like her make it feel like a mom and pop store not a national chain.

Si
Review №10

Great selection on work boots or boots in general. If you need help in picking out the right size ask for Yvette

Br
Review №11

As of September 2021 these hours are correct.

ge
Review №12

Excellent service!! And great selection of boots and apparel!

Ro
Review №13

Bought a pair of boots for 200. Garraunteed leather.2 days later started peeling. They are plether, the same thing they make cheap couches of. Of course no refund, even though they lied to me. I wouldnt send my worse enemy there.

Tr
Review №14

Friendly and helpful staff, and great selection of work boots.

Ma
Review №15

Love this place! Kind employees and clean area. Lots of great options of boots, hats, shoes, and more. They have a lot more options for men than women, but still have plenty of merchandise. I do wish there were more options for women though.

Sh
Review №16

Yvette was great! Excellent customer service!

Da
Review №17

Great management price check garentee saved me 77.00. Come check it out worth it

de
Review №18

The staff was very helpful and super friendly I m definitely going back and telling my Co workers about them

Ca
Review №19

Can I just say the best staff ever. They were amazing in helping me find my husband his gift. They have a variety of clothing and boots for both men and women. Prices are great as well.

Ly
Review №20

Love the smell everytime I walk in the store. Staff is always polite.

Li
Review №21

This is my second time at the store April helped me last year and she helped me again today thank you so much ...and Cassidy thank you too

Ra
Review №22

Great little boot store. Stopped in to do a return from an online purchase and found this a great little place with a very helpful and friendly staff. Dont go to mobile often but when we do we will definitely stop by again.

Sq
Review №23

Its a great place to buy work boots. Great prices and wonderful service.

Th
Review №24

Great selection of boots, very friendly staff, impossible driveway/ parking lot.

Gi
Review №25

Love this place. The lady who helped me was amazing.... My husbands name became Willie....

Ja
Review №26

Nice boots and cloths but very high prices

Gl
Review №27

I’m thankful to Mrs Pat for her great explanation of the boot knowledges! We have learnt a lot of knowledge about boots from her. Though we only got a cowboy hat this time, still have an excellent shopping experience today! Very much appreciated!

Te
Review №28

The Boot Barn has a very nice selection of western items....employees are helpful....store looks Great! Only thing is ....their very nice selection of items are a bit overpriced....for me anyway.

Ch
Review №29

Im giving it 4 starts because parking is awful! You have to park behind the building. Their prices are also pretty high. The boots I got were over $200 on sale.

St
Review №30

The lady working today was perfect. She gave me help when I needed it and she made me feel at home. I bought a pair of boots that were not even the ones that I wanted. They did not have the size that I needed in the boot that I wanted. She was not over bearing. She deserves the best treatment that you give to employees. I bought a pair of boots b because of her good service. Thank you for hiring people that know how to be good salesmen. And women.

Am
Review №31

I am giving it three stars because of the quality of the selection, however I found the customer service extremely lacking. Though I was greeted when I entered the store as I continued to shop the employees seemed more interested in standing at the register and conversing with one another then checking on their customers.

Ma
Review №32

Had a great experience here at the Boot Barn in Tillmans Corner, Alabama. The lady running the store greeted me and made me feel rught at home right away. The best part was ringing up my purchase. If you have Military ID make sure you show her because she did ask. She did everything she could to get me every discount she could find. THUMBS UP! 🙂👍

Da
Review №33

Great place! Everyone very helpful!

Ke
Review №34

100s of female boots... only 15 of which were size 10. Very annoying. The employees offered to order a specific pair but I’m not spending $269.99 on a pair of boots I’ve never put on. Not sure how they justify having 3 aisles of size 7 but only a handful size 10. I won’t be back.

Jo
Review №35

Great boot store. I not a big fan of Western style boots but I did find a nice pair of Ariat boots. They even conditioned them for me for free.

A.
Review №36

Great service

Go
Review №37

Boots galore... great sales associates...

Ge
Review №38

It was a nice visit.

Ma
Review №39

LOVE LOVE LOVE LOVE LOVE!!! I thought this store was just boots and Western wear. I couldnt have been more wrong!!! Super cute clothes, Super cute jewelry, great sales and otherwise reasonable pricing!! They also have really cute items to be purchased to decorate your home. It was very easy to find an entire outfit for my western themed party that I will also wear at other times. Very friendly staff. Ill be going back!!

Ky
Review №40

Great people very helpful

Je
Review №41

I wish there was a way to leave a half star. Where do I start... I entered the store about 2 weeks ago and the red headed store manager was rude, judgmental, and very lazy. I have shopped at this store multiple times since they opened in November 2017. Every time I have been in this store, I was greeted immediately by the associates and management members. This time, I was greeted by an obviously very annoyed manager who was standing around talking with another staff member about their move to Daphne. She pawned me off to the Assistant Manager, who was already very busy helping multiple other customers. He tried his best to help me find exactly what I was looking for. He did an OUTSTANDING job helping me make sure that my boots fit me perfectly and even offered to help me save money by explaining their rewards perks with the Boot Barn Credit Card. When it was time for me to check out, the manager Holly was who assisted me on this final part of my transaction, she asked me for my name, number, email address, and address, and I informed her that I do not give that information out, because I know that these large corporate retail companies sell that info to other companies who will call and send you spam emails. When I informed her of this, she seemed even more annoyed than before. If this stores higher management (district manager or regional manager) had any brains, they would get rid of her and give that awesome assistant manager the promotion he DESERVES! You go son!

Ti
Review №42

Man, kool place .Looking for work boots hunting or most any leather boots they got it.Nice selection of carharts.Going back soon.If your a cowgirl you need to check it out.

Do
Review №43

Nice selection of boots as well as clothing. Staff very helpful, knowledgeable and nice to talk to. Great place to get some good country clothing!

De
Review №44

Love this place. Service assistant is great. Love the choices of the boots and jewelry

Br
Review №45

Big selection, great prices

Do
Review №46

Sales lady was good, however, they dont have very many round toe boots or XXL vests.

Tr
Review №47

They do not offer many womens shoes

Em
Review №48

Great boots

Ga
Review №49

The customer service was more than you could ask for out of any shopping experience. April was very helpful and very friendly just the atmosphere seemed as if it was a family owned business.

Sa
Review №50

Nice staff. Good selection.

De
Review №51

Very nice place. Clothing, jewelry and oh nice boots! The only thing was they dont carry many wide widths in boots.

Ch
Review №52

Was an amazing experience...the customer service is great...theyre very friendly and helpful in all ways!

Ch
Review №53

Great selections of boots western and work ware. Devin is an awesome sales associate :)

Je
Review №54

Very nice selection of clothes and boots. They have all the western wear brands, Ariat, Cinch, Rock and roll denim, Cody James, Wrangler. Very pleased with my purchase.

Pe
Review №55

,. Really nice boots,,. Awesome silver jewelry, 925,. If you have never been there, you have got to go. I love it. Nice clothes.

Ja
Review №56

The manager that grew up in Thailand with cattle was so helpful and took a lot of time explaining styles and fit to our daughter with a bad ankle and foot issues. It was very much appreciated.

Ni
Review №57

Love it servixe quality and prices. They always do something to help. Love them

Sc
Review №58

Awesome western wear store. While this is a boots store, they carry top of the line shirts work apparel. Great gift shop as well!

Ma
Review №59

Great service everytime Ive been in the store. I found what I wanted real fast this time round. Great help from April.

Al
Review №60

Great store! They have cowboy boots, work boots, shirts, cologne all the way to decor! This is a great store to check out. Employees are the best also!!

Am
Review №61

Great selection and very helpful staff, definitely will be back.

Br
Review №62

Bought a pair of georgia boots for 220 said water proof. turns out they werent only had them a month and a half and couldnt get money back or store credit my information magically disappeared.plus they only have one month warranty and bad customer service

Ta
Review №63

Clean store. Awesome customer service. April was so sweet and so helpful.

Jo
Review №64

Where do I begin? Their customer service is the equivalent to asking a dead person for help. Everything is ridiculously overpriced, and they love to tow people who park in their parking lot. I parked, walked in the door, browsing and planning to buy a new pair of boots, I walk outside after purchasing, and my car is being hooked to a tow truck. ( I was parked in a regular spot, not handicapped)I wouldn’t wish this place on my worst enemy.

Ba
Review №65

Most helpful. April went above and beyond. Thanks for your help.

Br
Review №66

Great selection!

Ro
Review №67

Bought a pair of ariat work boots for $200 they wasnt even 2 months old seams started splitting and busted open wouldnt trade them out no store credit or money back and couldnt find none of my info will never buy another pair of nothing from this place

pe
Review №68

Every time Ive ever been in this store it was like I was alone. Nobody greeted at the door, nobody asked if I needed helper if I was finding things alright. Really, the only time they bothered to speak was when it was time to pay. Very poor service.

Ja
Review №69

Always go to the people that specialize inin wh youre looking for. Mr. Devin over there showed me outstanding customer service. He knew about the boots and the protection they have...all pros!!

OB
Review №70

Nice selection and the store smells like leather...I enjoyed it!

Am
Review №71

A very nice store the boots a expensive but they are real leather and hand made so you pay for quality

M
Review №72

Excellent store with a wide range of choices. Excellent customer service.

Mi
Review №73

Loved it be careful pulling in there I got my car down a bad hole to the LEFT OF parking lot! But a nice man HELPED me to get my KiaSoul out without tearing it UP!

Os
Review №74

It should be named #BOOTS BARN UNLIMITED# Any kind u wanted

Jo
Review №75

Good selection bit pricey

Ba
Review №76

High prices

To
Review №77

The staff was friendly and helpful, clean well organized store. I bought a belt my wife ordered motorcycle boots .

Pa
Review №78

Good selection. But bring your credit card.

Ca
Review №79

Great selection! Extremely helpful sales lady!

Ly
Review №80

Great sales people. All were so helpful.

Ga
Review №81

Staff was awesome

Am
Review №82

Very helpful staff. Great selection.

LA
Review №83

Very friendly staff, great selection of nice boots.

Jo
Review №84

A good assortment of work shoes

Ma
Review №85

Nice selection pretty pricey

Su
Review №86

Great boot selection for men and women

ni
Review №87

The shoe barn just recently open in Tillmans Corner. They had 2 associates working and no customers in store. So, I walked in first of all no greeting(no smile, no hello, or no may I help you find something) both of the workers justlooked at me and dropped their heads. so, I proceeded to walk and look at the boots. They are sitting at the restister doing nothing. I ask where were the work boot and one of them pointed to the back never said a word just pointed. Needless to say I felt they didnt want to be bothered so I took my service and money elsewhere. IF YOU WANT GOOD CUSTOMER SERVICE AND SOMEONE TO GREET AND HELP YOU GO TO THE SHOE HOSPITAL ON AIRPORT BLVD. THEY ARE REALLY GOOD AND THEY HELP YOU AND I BOUGHT 4 PAIRS OF BOOTS FROM THERE.

Do
Review №88

Fair price great service

Ja
Review №89

Hate this place now they did away with missme jeans and rock and rock all things female

Ka
Review №90

Extremely helpful staff. They ended up ordering what I needed and called me personally when it came in.

Mi
Review №91

Great environment, large selection.

Lu
Review №92

T was splendid

C
Review №93

GREAT selection! Friendly customer service!

Mi
Review №94

Great place and great customer service April was fabulous!!!!!

Lo
Review №95

Good selection.

Jo
Review №96

Nice clean place very expensive

Fe
Review №97

Huge selection!

Ry
Review №98

Great staff

Al
Review №99

Awesome boot selection

Ki
Review №100

Really cool and beautiful clothing

Information
47 Photos
100 Comments
4.4 Rating
  • Address:5456 Highway 90 W, Mobile, AL 36619, United States
  • Site:https://bootbarn.com/
  • Phone:+1 251-662-2293
Categories
  • Boot store
  • Clothing store
  • Western apparel store
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:12–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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