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Mobile Mitsubishi
3024 Airport Blvd, Mobile, AL 36606, United States
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Mobile Mitsubishi
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Br
Review №1

Walker was extremely helpful. He took care of me in a very time efficient manner. He was very professional. He also delivered my new vehicle to me. I am very appreciative and grateful for his service. I will definitely send more business his way .

Sk
Review №2

I had an amazing experience at Mitsubishi Mobile thanks to Walker! He made it easy by getting as much information over the phone in order to speed up the process when we arrived. He made the entire process very easy and comfortable, and it was the best experience I’ve had with a dealership. He answered any questions I had, and he showed he was knowledgeable about the vehicle. I was able to get a great deal and leave happy. If you are looking to buy a reliable vehicle then I highly recommend this place, and if you’re wanting an awesome salesman than Walker is top tier.

Ke
Review №3

I took my daughter Skyler over to Mobile Mitsubishi for her to look at vehicles. It was a great experience and thanks to the salesman, Walker made the whole process a easy and painless experience. He made the process quick by getting most of the info over the phone and he met us with a smile and a great attitude. He was very knowledgeable in the vehicles and made sure my daughter was satisfied with the vehicle she had decided on and was getting the best deal possible. Overall it was the best exper Ive ever had at a car dralership. Would highly recommend buying a car from this dealership and the salesman Walker is a Great person to talk to about the vehicles if you are in the market for a vehicle.

Sh
Review №4

Y’all josh walker had been working on getting me in a vehicle tht I would love and he did just that!! He worked very well with how picky I was but didn’t give up on making me smile!! Go see josh walker he is The goat!!!!

Ad
Review №5

I Love How Fast They Change My Oil & Their Really Nice.

La
Review №6

I really enjoyed working with Crystal on my new purchase! She appears authentic and sincere and made my experience quite enjoyable.

th
Review №7

Great Staff. Quick work. Efficient. Satisfied with all work complete at the great competitive price.

Je
Review №8

Hands down the best car buying experience Ive ever had. Everyone there was very knowledgeable on all the vehicles and their features. It felt like their goal was to make every purchase easy and stress-free and they certainly accomplished it. My sales rep was Walker and he made what is usual a difficult experience the easiest part of my weekend. I highly recommend coming to Mobile Mitsubishi if youre in the market for a new car because they will put in the maximum effort to get you into a new car that youll be satisfied with.

Sh
Review №9

Issac Welch did an excellent job, very friendly and willing to help. Thank you Mitsubishi !

da
Review №10

My whole buying experience was amazing. The crew was very nice, informative, and helpful. And I’m loving my Outlander.!!! I would recommend the crew that helped me to anyone.

De
Review №11

Awesome employees and teamwork. TYLER AND STUCKIE my go to guys. Very nice and polite. They explain things so I can understand as a woman and the company is not trying to fix what is not broken. Keep up the good work.

Tr
Review №12

Joshua and the Mitsubishi Team were the most sincere professionals I have met at any dealership. Awesome experience!

Th
Review №13

Freeman was the foremost awesome and straight forward guys I’ve ever met! 100% recommend!

Ke
Review №14

Fast, knowledgeable, and ready to negotiate a deal for your needs before you leave.

Ne
Review №15

The young man (Malik) that helped me through the process of purchasing my new car was extremely nice and helpful.

De
Review №16

Tyler is always very helpful and is always considerate of my time frame. Tyler also goes above and beyond like Brittney to help me with any of my vehicle needs.

Wi
Review №17

Tyler was very friendly, professional. The service was completed very timely.

E
Review №18

I purchased a pre-owned Mini Cooper, paid in full, from Mitsubishi Motors in September of 2020. The cars condition was listed as ‘very good’. One month later, the car broke down on the side of the road and had to be towed. That was 9 months ago and my car is finally getting out of the shop this week…………..sadly, it had to have a new motor ☹️ 🤦🏻‍♀️😖Needless to say, this has been both disappointing and financially devastating. However, on a positive note, the staff were really kind and very pleasant when I bought the vehicle in September. ❤️

Is
Review №19

Great place that cares for its customers.

WE
Review №20

Tyler is a honest and very helpful guy. He keeps me informed on everything he is doing to my car.

Ke
Review №21

Had a very good experience buying a 2018 Mitsubishi outlander from Joshua Walker he is a very good sales manager and will get you the best deal he can i do plan on sending people his way. Thanks to Joshua and Chris the finance manager for the great deal they got for us.

Cr
Review №22

Best customer service. Amazingly beautiful cars 🚗. New inventory every time I go there.

CB
Review №23

Best inventory in town.Quick and no-hassel dealing. 2nd Mitsu I bought from them. Good folks.

Co
Review №24

My husband contacted them online and James Jesse was the greatest. This car was my birthday gift and James and Chris made it happen. They are super professional, kind, and fast. I love this place. They have a great selection of great cars and staff. Check them out please you wont be disappointed. I will be coming back to buy my husbands gift!

Tr
Review №25

Excellent buying experience!!Purchased my vehicle from Mobile Mitsubishi and very pleased with all of them. The staff is very easy to deal with and professional, I highly recommend Malik, he knows what he’s doing, very knowledgeable about cars and is always ready to answer and assist me with whatever I’m asking, you wont find pushy salesmen at this dealership. I will definitely buy again from them when I upgrade one day. Andre was very helpful too. Will definitely refer them all to family, friends, and associates.

St
Review №26

I took my car in for new brakes. The techs discovered it needed a caliper and brake shoes. They ordered them but I was told it would be today (6/18) before the work could be done. I returned the car this morning (the 18th) and was dropped off at work. Only 1 of the parts came in. I have been waiting ALL DAY LONG for a return call to know if I can take it on the (19th) to get the repairs done or if I need to wait until the 21st. I dont blame the techs or service associate for the parts not being here, but I would like to know when the parts will be in! Since I probably wont get a phone call, after being told I would, I would think the dealership would offer a discount. But thats just me.Again, its not the service associate or technicians fault, just something that happens, BUT phone calls are always appreciated.

Se
Review №27

Initially my intention was to give them a 5 star review since they seemed like straight forward men but these guys cant keep their word, bought a truck a in Oct 2020 and still cant get them to provide the parts under the deal that we made after contacting Jesse multiple times and having him ignore my messages, noticed I was charged $1500 more in my final bill for cash price and went right over my head initially and finally because Im from Florida I specifically asked about my registration and the way of handling the situation, I was completely misinformed and had to pay the $800 tax difference up front when I went to register it, will not buy from there ever again.

Da
Review №28

This was the best deal ever. Sweet, simple and fast. I love my new Outlander. Thanks Joshua Walker

Be
Review №29

Stay the hell away from this place. They are a bunch of liars and scammers. This past September, I put down a down payment of $769.00 for a new steering column from Japan. They said that it will take 5 months for the column to get to their place. When I talk to the staff there, they acted as if I do not know what I am talking about. Now, I need to find a place that can reposition my steering column. DO NOT EVER GO THIS PLACE AT ALL.

j
Review №30

Good place to do biz with. Fast and friendly service.

Pa
Review №31

Go see Walker!! He will treat you right and help you find something that you like that is also within your budget!

Jo
Review №32

Really nice people

Ro
Review №33

Fast and friendly sales process.

Al
Review №34

I had a good experiment. They were helpful and nice. My car was fixed within an hour

ma
Review №35

They treat you well. Great customer service.

Te
Review №36

Scheduled Service. Quick, helpful and polite employees. Clean waiting room. Highly recommend this dealership!

Vi
Review №37

Came here out of town for 5 recall repairs it was a 5 hour wait. No service vehicle replacement or even an offer for ride to wherever I needed to go. Less than friendly/helpful and then tried to sell me repairs that werent needed. Shameful and Disgraceful. Buyer beware. Unscrupulous practices from these employees.

Li
Review №38

Service was great! Got in the days I wanted and in a timely manner.

Lu
Review №39

Dont bother with this place flat out they will string you along and make up excuses as to why they have not called you back it does not take 4 and a half hours to get a approval they do an amazing sales pitch Ill say that they will tell you oh the bank is more worried about your income rather then credit thats a lie they are no different from the rest of these car lots

J
Review №40

This review is for the service department as I did not deal with sales:Professional, kind people.The prices are very competitive and the service is usually within reasonable time.

An
Review №41

Great overall experience

He
Review №42

Everything was good with my service.

Ab
Review №43

The service department has Hands down best customer service! They made me feel very calm after speaking to them (I was a crying wreak) Micheal,James, Jacob we’re who helped me. I live in Florida so it’s an hour drive for me and I would most definitely drive the hour and hour back just to get the service from them

Da
Review №44

The facility should not let people in that reek of Marijuana a couple stunk the whole place up... very Irritating

Ma
Review №45

IF YOU GET A LOTTERY-LIKE FLYER IN THE MAIL, DO NOT WASTE YOUR TIME WITH THIS PLACE.Let me start off by saying to take my review for granted, because I have not actually done business with these guys for anything involving vehicles. I personally think Mitsubishi the car company makes garbage cars but that isnt really my point. I will say without a doubt though that although I may not be a marketing professional, whoever is in charge of marketing here needs to be FIRED IMMEDIATELY.I received a peel-off lottery-like flyer in the mail for the person who previously lived at my address. I initially called them because I wanted them to stop sending me mail since I was not the person whos name was on the mail. The lady on the phone told me to read off a set of numbers at the top corner of the flyer and said that I had won a prize and could still redeem it anyways. I then looked down and peeled off a sticker with revealed a different number and that number showed that I won $500. I go ahead and drive down to their dealership, which is kinda tiny and hidden and Ive never noticed it was even there. I get there and answer a couple of questions (probably so they can send me spam email, mail, and phone calls) and the guy says that the real winning number was the one on the top right corner and it turns out that it was only good for the Bluetooth Earbuds that anyone can get if they didnt win the real prizes actually worth anything. Those were the cheapest, lowest quality fake airpods that you can probably get on Wish for $10 and I immediately threw them in the trash when I got home.I know that it only said I won $500 so that Id actually bother wasting my time to drive there but come on, you need to have ONE number on there and whatever the card says I won should actually be what I win. I honestly didnt care about getting those laughable fake airpods instead of $500, but mostly that I wasted my time and gas believing that I had won the money. The guys there seemed nice, although a bit shady and I may have given a higher rating if it werent for the outright lying and shady marketing tactics. This is only an assumption but what they probably do is show the people that actually have real winning numbers a losing number when they peel off the sticker, so that they dont have to give away anything. If you guys want customers, do it the right way and stop betting on the ignorance of people. And if you are going to continue this anyways, at least find some fake Airpods that look closer and feel like the real thing. What a joke guys...

Sh
Review №46

Better known as Shady CARBOXX DEALERSHIP!!! Runnnnnnnn....BUYERS BEWARE!!!!! All they want is to seal the deal...leaving you financially strained paying for a LEMON!!!!! Oh by the way their WE OWE YOU MEANS ABSOLUTELY NOTHING!!!! They give you the run around on the written signed promise note!!!! Charges should be brought up against this SHADY CAR DEALERSHIP whatever they’re calling themselves this week!!!!

SH
Review №47

Mr. Jeese James, is really great. He has great customer service and will do what he can to help ensure you leave with something. I traded in my vehicle that I purchased last year and left with another great buy. I highly recommend this place!

Ch
Review №48

I Just knew from the time I walked into your business I wouldnt get a car but after sitting down after hours one of the awesome car salesmen named walker helped me and made sure i drove off with my brand new car I appreciate it man!!! Yall go let him hook you up!!!! GREAT CUSTOMER POLITE & MADE SURE I WAS GOOD

Mo
Review №49

Great Service and Honest people.

Na
Review №50

What a great organization! If you want an easy no haggle experience buying a car, Mobile Mitsubishi is the place to go! I recommend speaking with James Douglas. He was so great and easy to work with. BUY YOUR NEXT VEHICLE HERE!! 5 Stars!!

An
Review №51

Great service! Bought a brand new car from them and very happy with it. Josh Walker helped us from the start to the end, we got exactly what we wanted for the great price. He s the best! Josh even came to Biloxi, MS to pick us up and drove us to Mobile. They also gave us 5k rebate and we didn’t had to put a penny down. Will always recommend.

Du
Review №52

The best company and salesman I’ve ever dealt with! Friendly and informative. I will definitely recommend anyone who are looking for a new or used car!

Be
Review №53

Dont expect your referral money from these people I been waiting for 2 months for mine

Al
Review №54

No wonder this place is having a repo sale their pricing is outrageous. Mitsubishi mirage there selling for $16k you can find one for $9k to $11k. I came in because of the thing they sent through the mail first off the guy was rude right from the start. I blew it off got my reward went to go look at there new cars and saw the pricing. Definitely wont be buying a car from here. Get poor treatment then your going to purchase something thats clearly over priced. No thank you.

Au
Review №55

Josh Walker is the best! He helped me get the most beautiful Outlander and it is absolutely perfect! He made the experience super easy!

Ch
Review №56

Great customer service, and great people‼️

Je
Review №57

I arrived at opening time and was told to sit outside until the waiting area was opened up. It was cold!

Ma
Review №58

They are the number one dealership in Mobile. Best car-buying experience I’ve ever had.

ga
Review №59

Great experience.

vi
Review №60

Excellent customer service and staff. Very good experiences so far.

We
Review №61

Bad customer service. They will not get back to you& you will have 4-5 hard inquiries on your credit if you look to them for financing

Ni
Review №62

Josh walker is an awesome salesperson and chris in finance is awesome as well they are honest and dont waste your time

To
Review №63

Very professional and made my visit very easy.

Py
Review №64

I don’t recommend this dealership, they put their used cars on the lot without checking them out, I purchased a truck Z71 on 4/11/21, it needs brakes, shocks, struts, etc, they wouldn’t give me a loner car and I had to go over there heads to make them fix everything without charging me

Ni
Review №65

I went there because they give away prizes and the only prize you get is iPods that dont value but what $9 they have people thinking they going to win the big prize and I think the only way you get a big price if you get a car from them will never do it again

KI
Review №66

Walker is amazing!

Ar
Review №67

James and Chris was nothing short of amazing! He made the process very smooth and gave me so much information about the car I was getting... I recommend these guys 100%

Ja
Review №68

I absolutely loved the process! Just purchased my first car from there and they are absolutely amazing and work with you! I totally recommend them for anyone looking for a smooth car purchase.

Le
Review №69

Great staff excellent customer service! Stop by an ask for Malik

Co
Review №70

I put in an application Monday, I didn’t receive an answer until today. I was told when I got my car in May to bring it back in 6 months and they will help me trade. I have been made to feel like I don’t matter and that they don’t want to help me. When I got my car in May everyone was so helpful and friendly and this time has been completely different. This is my last time dealing with Mobile Mitsubishi.

ch
Review №71

Management was helpful an informative about upcoming events.

As
Review №72

Got a good deal on a car from them with courteous and professional service from Josh Walker

D
Review №73

Very easy to work with. First time Car buyer on a new Mirage. These guys really help you get in to a new car.

Je
Review №74

This place is full of crooks. They tell you what you want to hear just to string you along. They have had my car for the past four months supposedly working on it but yet my car is still not fixed and it’s falling apart. So now they refuse to fix anything and want to threaten me by saying they are gonna call the law on me. Why for asking y’all to please fix my car that I bought from y’all in August brand new and y’all have been paid for the work y’all are leaving unfinished. Now that they have made even more money off of me they are refusing to finish the work. That by the way they have been paid for. The customer service is horrible here no one returns your calls and no one knows what they are doing. I would NOT recommend buying a car from here or taking a car there to be fixed. They lie so much they can’t even keep up with their lies.

Ma
Review №75

I JUST BOUGHT MY 2ND CAR FROM MOBILE MITSUBISHI. I DID THE FIRST TIME BUYERS PROGRAM ON A NEW MIRAGE 7 MONTHS AGO AND TRADED INTO A NEW 2019 ECLIPSE CROSS SEL! THEY ARE THE BEST TO WORK WITH. I GOT THE CAR I WANTED AND THE CREDIT THAT I NEEDED! JAMES, CHRIS AND THE REST OF THE STAFF THERE ARE AMAZING!! PLEASE ....GO SEE THEM!

jo
Review №76

The service was great. They fixed all of the recalls. Had a small issue from one if the mechanics as he was arguing with I guess the service manager, using profanity and treated to shoot him. I was apologized to by the Service Manager but the mechanic was unprofessional.

NE
Review №77

Friendly fast and just what they say 1 dime down at mobile mitsubishi go by there an ask for Malik he is the sweetest person i met

Sh
Review №78

Shout out to Josh Walker for his assistance to my daughter when she purchased her new (used) SUV. Great job!

Fr
Review №79

Everything was good.

ty
Review №80

I sent my friend to Josh Walker and he took care of her. 10 of 10 would recommend.

Ch
Review №81

I purchased my 2019 Mitsubishi Outlander Sport from Mandal Buick GMC. I noticed a problem with my transmission few weeks ago and Mandal Buick GMC sent it over to this dealership in Mobile,AL. They had my car a week. Stated that the tech and the service manager drive the car and couldn’t find anything wrong. That what I was experiencing was just the Characteristics of this type of transmission. Fast forward two weeks, I drive 7 hours to Ringgold,GA and my transmission stops 2 hours away from my destination. Luckily I was able to keep her going until I made it to my Dads shop. My Dad then drove my car to the Mitsubishi dealership in town and they agreed without even looking at it, that the transmission is gone. This was on the 10th of July, 2020. New transmission was out in and now Mitsubishi said they have to also replace the cooler, computer, and lines to the transmission. Those parts come in today July 20th, 2020. I had to take my dads truck home to Gulfport,MS so I could return to work. My car is still in Chattanooga,TN. I am 100% not pleased with the service. If they did more than test drive my car, maybe I would not have been stranded. Yes my car did broke down on the side of the rode.

Ma
Review №82

If u want a good deal on a vehicle l suggest you visit Malik Pruitt at Mobile Mitsubishi.Hes an excellent salesman with a pleasant attitude.Hell work with you on any vehicle youre looking for.A very intelligent young man.Keep up the good work Malik!

Ro
Review №83

Nice people

Co
Review №84

Very Professional. Service Rep knew my husbands name and made us feel like we mattered. He was knowable and the part came in before scheduled due date. Already know well be a repeat customer . Thank you Mobile Mitsubishi

Ca
Review №85

Please add a n/a button when it asks about shuttle service, it was not necessary to have a shuttle. Awesome job on my first visit.

Jo
Review №86

Great staff, cars, service, best car buying experience!

Br
Review №87

Very poor customer service. Went to look at a Land Rover they had for sale and told me it was on their lot and I made an appointment to come look. I get there and the man was very rude and quick to cut me off like he didnt want a sell. Told me the vehicle was sold and I called an hour before I came. It ended up NOT being sold because I went back to see. I would not recommend this place.

He
Review №88

I wish I would’ve gotten my Montero from Josh Walker! He’s awesome!

Ry
Review №89

Do not buy from these people! I asked the salesman if the price that he gave me was all-inclusive, less taxes and title fees that Id have to pay at the DMV, and I specifically asked about that ridiculous $500+ document fee that dealerships like to charge (I used that exact words), and I was assured that I would not have to pay that. It turns out that I paid $599 for that document fee.The salesman told me that he would fill up my truck, and when I was ready to leave, he gave me $20 (to fill up a 4x4 Nissan Armada). I told him that I didnt think that $20 would fill up an Armada, but he assured me it would (he was about $30 short).They also told me that theyd take care of the flat tire, but they lied about that (why lie about something that cost less than $20 to fix?).Avoid doing business with this dealership!

Ad
Review №90

Josh is a great salesman and very helpful/informed.

Su
Review №91

Great staff to deal with....great service

Jo
Review №92

Ill come Back! Perfect...

DO
Review №93

Good folks! Quick and easy deal. Thanks.

Al
Review №94

Fast and effective service. Josh Walker is a very chill sales guy.

La
Review №95

The staff was very nice

Br
Review №96

I would never buy a car from this place. They are liars they tell you what you want to hear and can’t never remember what they told you we had a car that we had just purchased from there and it got to a wreck and they had it for four months and still could not get it right or bumper still sticks out the paint does not match.Their shop manager likes to cuss at women and threaten them.

Le
Review №97

Omg the customer service is Amazing . John and Chris got me in and out within a hour . I was worried about my credit but they still got me a 2019 with great payment .

Ta
Review №98

Nice selection of cars

De
Review №99

James was awesome and also the other salesman very nice place to do business!!!

Ti
Review №100

Very good customer service best choice for first time buyers

Information
100 Photos
100 Comments
4.3 Rating
  • Address:3024 Airport Blvd, Mobile, AL 36606, United States
  • Site:https://mobilemitsubishi.com/?y_source=1_MTc0MjA5MjMtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 251-471-2277
Categories
  • Auto parts store
  • Mitsubishi dealer
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
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