Friendly staff. Helpful counter. Ive used them several times and have had great experiences each time. Heck, this time they even offered us a donut while we waited!

Took my truck up here at 8:30 am on Monday to have the brakes replaced. They had my truck all day. Picked it up. They didn’t bleed my brakes. Had to take it home and have my wife help me manually bleed my brakes. Got tons of air out of the back brakes. I do not recommend a place that will charge you $400 for an unfinished job.

The service is always great every time I take my car here! Always great talking to employees, the speed of service is the best, plus the price is fair! Knowing nothing about cars, I always get worried Ill get charged for random things but I never worry about that at Mavis! Nothing but great things to say about this place!!! Would recommend to anyone!

Great folks! They told me everything I needed and why I needed most. They didn’t want to upsell me on anything, just wanted to make sure that I had the repairs I needed.

Came in for brake issues on a whim, the location and office is so nice and convenient. Customer service was excellent, Allison at the front desk got me in so quickly and notified me of every step along the way.

Staff helpful, and professional. Mark helped with decisions and discounts! Great service

Staff is super friendly! And as a inexperienced college student, they were very helpful and did not make me feel pressured at all! :)

Called in about a 2011 kia soul because my brother had a blow out. Got me tire on short notice and changed it fast, right before they closed at 5 best people in town.

Ms Allison at the old shell store . She was very nice kind polite and solved all my problems with my Car

The service was fine and swift. The employees were friendly and helpful.

Alison and Tony are top notch!! Customer service here is great and the mechanics very knowledgeable. Work gets done fairly quick and they try their best to get you the best prices.

I always use this location for the tyre and oil change needs. Always a great lounge with wifi and good customer service including Rodney and his team.

Great rep., Allison, super busy - greeted me with an AMAZING smile. After hearing my sob story, she was professionally emphathetic. She offered additional services that was extremely useful for my vehicle. Thank you for making my day better. I will return and recommend 😊

Terrible customer service: the manager was incredibly rude and they took longer/cost more than at most places. Highly do not recommend.

Thank you for always providing the citizens of Mobile with the best automobile service!

Thanks a lot for patching my tire each time I brought it in and making me feel like I was crazy and telling me there was nothing wrong with it. Also thanks for making one of those patches in the flipping side wall and possibly causing something serious to happen to my vehicle with my children in it. You guys are the absolute worse and need to be shut down

Cordial, efficient staff. Provided guidance and assistance on purchase of replacement tire rather than attempting to force me into buying more expensive tire or replacing remaining good tires as another tire (membership company) attempted to do when I tried to avail myself of their free flat repair service.

Great management and fast service...Adam got my tires and brakes done in a timely manner and I wont take my car anywhere else...thanks Tony!!

Rodney helped me today! Great customer service.

This was my first time using this company. And I must say they were professional and very prompt! U believe I was there every bit of 30 minutes tops! Definitely will be returning..

Tony rawlins was amazing!! I’ll definitely be back!! You rock tony!!!!

I came to mavis tires after getting an oil change at another place and the other place was not able to turn off my service engine light. I came to mavis and they immediately helped me and turned it off for me. I really appreciate them and I’ll be coming back for all my car needs.

Great service, great team and GREAT prices! Mavis is my go to for tires and general vehicle service. Plus theyre open on Sundays too!

Great service from Jay (manager) and staff! Went above and beyond to make sure we were satisfied customers. Quick and easy oil change got us in and out in get time

Very friendly staff and quick service.

Super nice people! I came in to get a tire patched and they got it done in about 30 minutes!

The customer service here is top notch. They genuinely care about their customers and will take care of them. I highly suggest using these folks! Just be patient because theyre very popular and ALWAYS busy.

Really nice team and willing to work with you on getting the job done.

By far the best automotive experience I’ve ever had. Allison went above and beyond for me when she didn’t have to.

Aaron and Tony are very helpful and pleasant. They made sure I understood what I was paying for & what I was getting, which is rare as a woman taking her car to any shop. Definitely recommend!

The staff here have been very helpful with getting me back on the road quickly. Kind, courteous and patient!

Great service!I went to 3 different Firestone locations before this and was having a terrible experience with getting a basic flat tire changed. Then I called Mavis and they told me to come by and they fixed it in 30mins.

Great customer service. Speedy and quality work and had me in and out. Definitely recommend!

Aaron & Tony were great! My car drives smoothly now! Definitely recommend Mavis on Old Shell

I was traveling out of state when a warning light came on about my tire going flat. I Googled tire place and this business came up. It was 4pm on a Thursday and I was in tears. Not knowing where I was I pulled in front of business got out if car and heard a man tell someone tell her to move she cant park there so a woman came in from chatting with the guys and told me to move my car. She wouldnt address any issue until I moved my car. So I went outside moved car returned back inside where I was completely ignored while she was on phone. I called a Firestone store, asked them if they would help me. They were waiting on me when I arrived to help. This was the rudest most unprofessional people I have ever encountered. #jerks

Really nice people and fast service. Can’t ask for more!

Lady running this place, knowledgeable, friendly, professional. Impressive. Thanks Alison

This place really deserve 5stars I called in today told them my problem they understood got me in and I received same day service they was really sweet and friendly and I also just wanna stay they also earned a loyal new costumer and they really did a good job with my break pads and rotors.

Service was quick and friendly and the price was great too.

Aaron was very patient & courteous when explaining what needed to be fixed on my car. Very affordable and fast!

I dont know bout there service here but theyre nice. Had to leave truck parked here for a min and they were cool with it and kept an eye on it it for us.

Tony is awesome! His team did great work on my Ram 1500 and now it drives straight as an arrow! Thank you guys for everything, it was a quick and pleasant experience for the amount of work I needed done to my vehicle. 10 out of 10 recommend Mavis Tire on Old Shell! Stop in and talk to Tony, he has a knowledgeable and precise staff and everybody that I dealt with was awesome with a kickass attitude!

Great customer service, great overall job will be returning!

Very impressed with their prompt service and their clean, comfortable waiting area. I would definitely return for future car repairs.

Thank you Alison. You were very knowledgeable and quickly helped me.

Great experience from this location...U can tell this place is managed correctly... quick and to the point no run around and very knowledgeable... special thanks to Tony I am definitely coming back to this location

I understand from others that poor reviews will be removed, but this establishment had my vehicle for over 3 weeks. I reached out to corporate multiple times via phone calls and emails, when after 2 times the vehicle was supposed to be repaired it was still not. The first time they had to come to my work and pick it up the next day because it was not drivable and the second time it would not start. When I picked it up the 3rd time, drove well for a few weeks then a light came on at was accelerating on its own. I took it to the dealership this time and they asked who had been working on the vehicle, they said multiple parts were either attached incorrectly or left unattached. They essentially stated that they are really screwed up my car. It is my understanding the mechanic is no longer employed due to some substance abuse issues. When I reached back out to the District Manager Brian, he stated the vehicle had been gone to long to take responsibility. No paper work was given to me on the 3rd attempt to pick up the vehicle, however I have a receipt where I paid almost $300.00 on the first pick up. The manager at the dealership attempted to have a conversation with Brian and said he was just as defensive with him as he had been with me and this had been his general interaction with him since they have had multiple vehicles from that Mavis that were worked on incorrectly. I have a letter from the dealership stating what all was found incorrectly and will being forwarding it to corporate, however the response was just as poor, trying to get a phone call back or any response. It took multiple attempts to even have a conversation with Brian. At one point I was told they were going to take the vehicle to another Mavis where the mechanic was more familiar with that model at another point I was told if they could not figure it out they would take it to the dealership and pay for them to repair, so when I got the call from the dealership and reached out to Brian I was very disappointed in his response. Also Brian stated he had purchased the parts from the Volkswagen Dealership, however there is no record of any parts being purchased. They kept saying the dealership had sent the wrong part. Also I placed a post on the neighbor hood website and I think it would behoove corporate and Brian to note the comments, they are very much along the same line as the original post and this review. Since I posted yesterday, there are over 30 comments and I think only one is positive. Please feel free to reach out to me, unless you will be removing as one person noted on the neighborhood social media post Next Door. I honestly cant express the frustration and stress this situation has caused me.

Great service! They are all so friendly.

Very thorough, great equipment, and good mechanics. I was taken care of quickly.

I had an excellent experience at Mavis. All 3 of the inside staff were helpful and professional.

Aaron was courteous and knowledgeable. It is a very busy store, and doing it with just him and one other guy. Kuddos to the customer service.

Best place for anything car related.

Best tires, best price, great service!

Great and affordable service! Aaron was very helpful and thorough and made sure my issues were resolved.

Quick, fast service during my lunch break! Staff was very friendly. Thanks for helping this out-of-towner get back on the road!

Aron & the guys in the shop were very helpful. I will use this Mavis for all of my mechanical needs.

The work seemed fine but they only fixed part of the problem and did not bother to tell me that the issue was not resolved. I had to take it back a couple days later and they told me another issue but they could not fix it because they do not have the proper equipment. This problem that they found was connected to what they fixed and now I have to spend more money to fix what I know they saw when they supposedly fixed my issue. This is the Old Shell Road Mavis. DO NOT EVER GO THERE!!

Great customer service and car care!

Update 28April- I contacted corporate as requested and was told the District Manager would contact me on Monday. It is Tuesday and I still have not received any response from anyone with Mavis Tire in Mobile or AlabamaOriginal Tire tech first week of April 2021 was amazing and did great work. Advised me on some other work that was needed.Went back for the work and they price gouged and waited way to much time. Had an appointment for the work (rear end ONLY) at 8am. Was told that it’d be about an hour for the work and they’d call if anything changed.By 1030a came back to NO work done, no phone calls from the location, and all 4 tires off. Was told that the all 4 shocks and calipers needed immediate replacement in addition to the rear rotors and pads. When I asked about why did I need an appointment if nothing was going to be done, was told ‘we only have one mechanic and we can’t fire anyone’. No explanation for why this wasn’t relayed to me with drop off, or why I wasn’t called.I work 3rd shift right now and had not been to bed yet. I insisted that he just put the tires back on and I’ll do the work myself. When I got my car back, brake fluid is suddenly empty, brake light is now on, and calipers have been messed with.Taller Manager was unhelpful, sexist, and rude. Walked off without printing out a quote when I said I just needed the tires back on. Also insisted that I go into the work area with open toed shoes because there’s no requirement for closed toed shoes.- former mechanic and tire tech; just looks like a woman

Awesome service and the employees are super..😉

Great service. Tony helped me get my car back up and running very quickly. The service was fantastic and I will be back to visit him anytime I need something done with my tires!!

Best place to get all your automotive needs done go see the great people that work here.

Great place to come get your car worked on the supervisor mr. Brown was nice and vary helpful need ten more workers just like him great guy

Very professional staff and quick service!

Hot girl girl there sweat as she can be

Customer service was excellent. Mr. Brown was very professional and took his time explaining every detail.

Tony, took care of me and might i say i Was very pleased.. In and out on no time. Very professional. Thank you will definitely bring my work to them always.

Quick service. Nice people. Awesome store manager.

Called ahead to make an appt. Arrived and was assisted immediately. Left within an hour. The front desk staff was fantastic and the mechanics were quick. Will continue to return to them for my cars needs.

Amazing professional & friendly service !! Highly recommend !!

Every time I come to Old Shell I get what I need done plus great service. I drive out of my way just to come here. The customer service is beyond satisfaction and the work is superb. If I moved to Seems I still would drive here .. they are the best. Raises are imperative!

Great service! Clean. Only place I come to get my car serviced. Now my mom and niece get their car service here.

Super friendly, awesome experience!! I would definitely recommend going here for good service!

I have been coming to mavis for years I have never experienced customer service like this patrick was awesome and very professional and he knows what he’s talking about me and my husband will be back more often now! Thank you Patrick for all you do you are well appreciated!!

Awesome customer service, Patrick was very helpful and knowledgeable. Thanks again for the great work.

I paid them to install a motor mount. When I opened the hood that night I found this. Thats part of the motor mount I paid them to install! I also paid them to install a power steering pump. It leaked so much that it caught on fire.

Patrick was a great help n very understanding of what I need to do for my car thanks I guys so much!!!!

Allison was up front in the office & she was EXTREMELY friendly and helpful!

Excellent staff, extremely kind. Fair pricing, customer service is above and beyond. Will be back!

Honest! Honest! Honest! They work as a team here. The morale is tangible. They took the time to explain what I needed and why. They even provided some DIY if I wanted to tackle another issue for another day. They are so genuinely nice and smiled and joked with me and the other employees and I was here about 30 minutes. They go ABOVE and beyond. If you need your college student to go someplace safe, affordable and friendly, Mavis Discount Tire is it!!!!There was only room for 5 stars, but I believe they need 10!!

Great service & prices

Showed up right at closing time with a leaking tire. The guys stayed late to make sure the tire was fixed and done properly. Tremendous guys. Highly recommend them for all needs

Staff is VERY friendly, great customer service.

I have used Mavis a few years now and they are always very nice and prices cant be beat!

Service was excellent and tire prices were great bought a set of tires mounted and balanced and 4 wheel alignment for under 500.00 I definitely will be doing business with mavis tires, happy wife happy life thanks mavis tire

This is a very professional and helpful business. I came in with a tire that needed repairing at almost closing time, a employee named Turbo happily said he would stay to take care of my tire! Thanks for being so kind! This is a great place to visit for your tire needs!

Great job from the guys at mavis fast and friendly service

Heidi was very helpful!

5 star! Excellent service, at a excellent price! Recommend 👍

Great staff. Always a great experience

Manager very knowledgeable a++ service thanks

I wasn’t pleased at all!! Wasn’t much of a “discount” and I they put my brake pads on wrong. I had to come back only for them to lolly gag around and not do anything in a professional manner. Highly recommend going somewhere else. And they also lost an important bolt and screw. This place is a joke!!!

Great customer service, always helpful. Dealership tried to get me to buy new breaks and Mavis told me they didn’t feel comfortable asking me to pay to change them out yet. That’s why I always follow up with Mavis. They have never tried to do work just for money and always help me out!

These guys are always my first choice. Very professional, courteous and helpful.

Will always take my car to thia location.. Thank you for the great service tony and aj

Great service!

Front desk associates were very welcoming, and mechanic did excellent work on my vehicle. Very impressed.

The manager at this location went above and beyond to meet ALL my needs during this visit. The price are very reasonable and in a convenient location. My car was completed within a timely manner. I will DEFINITELY been visiting this location again.

I always have good experiences when I bring my car here. The facility is pleasant and clean, the workers are welcoming, friendly, and professional!

Tony and staff was very professional and gave grest customer service.. Definitely recommend.