I had a great experience with your dealership. Wayne made my purchase unforgettable. From telling me that the model car I wanted arrived on their lot that day I initially called to the no pressure sales to having it prepped for my purchase the following weekend to Mack showing me all the options and features to the no pressure financing. Everyone was super friendly. I recommend your dealership highly and will tell my friends where to purchase their next vehicle.
I was very pleased with the Service I had at Vern Eide Motors in Mitchell when I purchased my 2021 Ford Edge. I worked with two of the Sales persons and the process was done professionally and enjoyable. They were well informed and the sales went quick and easy. I love my new car and will be back when service is needed.
The team here was incredible. When the Chevrolet dealership in Chamberlain SD refused to help me while I was stranded just off I-90, a call to Vern Eide resulted in an immediate plan to help and get me on my way. While it did take a couple days to repair as expected, they DID look into it the same day as promised. They were AWESOME!
Ryan made our car buying so easy! He was on top of things and always available to answer questions.
My terrific experience began with Marcus Roethlisberger reaching out to me with a personal phone call. We chatted about my trade in and options for something new. Marcus even sent pics and details on two potential options and continued contact via texts. Marcus personal phone call brought me to this Dealership.I arrived at the dealership and test drove 3 vehicles and was able to make my choice, make a deal, arrange financing, and leave with my 2021 Ford Escape. Thanks to Pat for her help. Business Manager, Kelsey, made the paperwork understandable and was so kind to make me aware of a rebate due for services not used on my trade in.
The service at Vern Eide in Mitchell is top notch!We were traveling back from the Black Hills and were having issues with our GMC. I called ahead and they had a loaner vehicle ready to go and within minutes, Mike had us back on the road to Sioux Falls. They had the problem resolved and returned my vehicle the following day! Mike checked in on us after a few days and all is well!Friendly, courteous and knowledgeable! Thank you Vern Eide!
My experience at Vern EIDE was very very good . Everyone was very helpful. I will send friends to Vern Rides thank you for your great service .
Willing to work around schedule but every expensive for repairs. Unable to get non factory parts so did the work myself for repairs.
Our salesman was very friendly and easy to work with. Easy to talk too. My daughters car was not ready for pickup which was OK. They told us it was usually 6 days but would do their best to get it through. The finance person was also friendly. Said they would push the car through the inspection. They held true. She reviewed the car the next day. Very good experience.
Vern Eide was great to work with and Ryan, our salesperson treated us very well and answered all questions we had.
The sales guys were great to work with! They helped us get into two new vehicles at an awesome price! Definitely recommend and will be back for all our vehicle needs
Pat Skinner was an excellent person to work with for the purchase of my new car. I felt she was always working for me. She was professional and helpful. Also every other person at the dealership was very helpful and easy to work with. I would recommend friends and family to always check out your dealership. And I will definitely back when I need a new car.
Our salesman and the accountant were very friendly and helpful. All our questions were answered. We really enjoyed our experience.
We were traveling from Topeka, KS to Custer State Park in SD with horses to ride in the Buffalo Roundup, and the check engine light came on. This dealership got us in right away; we didnt even have to unhook the horse trailer. Thankfully it was something that did not require an immediate repair. Staff was wonderful!
Pam and the associates. We’re very helpful by keeping us calm and giving us great advise on how to get our vehicle in to the garage.They made sure we were kept informed on what was wrong with our vehicle and what the cost would be to get it repaired. I have talked already with family and told them about Pam and the dealership in case any of them were to travel to Mitchell,South Dakota.
Marcus was very helpful, kind and made our experience very enjoyable.
Casey, service underwriter, knows her job and was good at it. She was so helpful during our whole experience. My wife and I are so thankful we broke down where we did and. To have met her. Upon leaving we felt like we was leaving family
This has legit been the best buying experience Ive ever had! I will go above and beyond to recommend people to their dealership! They helped me with every question I had, as quickly as possible, as well as treating me like they actually cared about me. I have nothing but great things to say about them!
Just wanted to share the Awesome service we received from Schuyler today! He went out of his way to make sure we had all the information we needed to make an informed decision when buying our car today. Plus, John in the Finance department was able to get us a Great rate and payment that was within our budget. I HIGHLY recommend buying your next vehicle from these guys! They definitely have earned a repeat customer! Thanks Schuyler and John for your outstanding service!
Ryan was great to work with. Easy transaction all questions answered.Highly recommend
On my way home from our road trip needed to get the Buick in for an oil change as we put more miles on then expected and I didnt want to push it. They got me in dropped me off and delivered my ride to the hotel. Excellent experience.
Our Salesman Ryan was very personable, friendly and knowledgeable pertaining to our purchase of the Buick Enclave. He was not pushy and answered all questions!
The order writer whose name I believe was Kaycee?And Pete out in the shop we’re both fantastic. I was on my way through town to the Black Hills and they took care of my problem on my truck immediately and couldn’t have been kinder about it. I would recommend this dealership to anybody based on their handling of my truck problem.
Found a great new car quickly and without any hassle. Very friendly and helpful salesman (Wyatt).
129 dollars for 4 miles of towing, not a junked car the alternator went out thats all.Theyre also charging 100 more for a alternator than oReillys and around i0 more for a battery than oReillys.Same brands different prices
We are new to the area and our GMC was in need of some service work. They were able to get our vehicle in, diagnosed and repaired in a very timely fashion. Communication was superb, Pamela in service did an amazing job from beginning to end!! Thank you so much, you have a very satisfied customer.
I had a great experience at Vern Eide GM...this was the fourth equinox I’ve leased and worked with Vern Eide GM on, and this was by far my best experience. My salesman Wayne was top notch, as was the finance guy Cody. They made everything so easy and fun, plus I LOVE my new vehicle. I would definitely recommend Wayne, Cody and Vern Eide GM to anyone in the market for a new vehicle.
I live in Wisconsin and looked all over for a decent deal and somebody that was willing to help. Vern Eide had everything I was looking for! Thanks for the help!
They were very helpful and friendly. They listened to what I wanted done and got it done in a timely manner. I would definitely go back.
Friendly, thorough, and reasonably priced service. We needed service work while traveling through the area. I was surprised they got us in quickly. I would go to them again if we are in the area.
The Staff Was extremely Polite and courteous Helping to make a bad situation (a broken Truck) at least a little more Bearable. They gave me rides to and back from the R&R Trailer park and did the work professionally and as quick as possible. The best experience Ive had at a dealership.
Staying in Mitchell, SD for 3 days when my 2002 Trailblazer developed a possible major problem. Went to Vern EIDE Chevrolet Service to have it checked. I cannot give that service department enough stars. My service consultant, Pam England, must have had a magic wand! Got me in for check, had to keep overnight and was done by 3PM the next day. Repaired leak in front differential and changed fluid in rear----Great service from a wonderful service consultant.Thank You, Pam and Vern EIDE Chevrolet.
Worked with Wyatt to lease new car last week! Worth the short drive to Mitchell for their friendly service. Wyatt is honest, and helpful. Process was pretty simple after deciding what I wanted. Even made special arrangements for seeing the car.
This was the first time I ordered a brand new car. My salesman got everything I wanted accurate and I simply love my car!!
I was referred by someone who also bought a vehicle from Pat Skinner. He wasnt wrong when he told me, she will work hard for you and she is an easy person to do business with. I found this very true.
I am beyond happy with my experience with Vern Eide Chevrolet. I traveled all the way from Iowa to be put in a new car and it was one of the best decisions I could have made. The great experience I had at this car dealership is no where near any other dealership I have been to. In the past I have had dealerships mislead me and lie just to get a few bucks out of me. Schuyler was my car salesman and I was very pleased with the customer service I received. He was extremely patient with me and answered any and all questions I had. They are 100% transparent about their cars and their business. I truly felt like they wanted to get me the best deal and worked extremely hard to get me at my desired payment per month. I am so happy with my new car!To anyone considering buying a car-- Vern Eide is the place to go! You wont be disappointed and I highly suggest Schuyler as your salesman. He will take great care of you! 10/10 recommend!
We enjoyed all the people we connected with during our recent vehicle purchase. Levi was great over the phone, putting the deal together and Riley was great when we arrived days later to lock it in. Smooth sailing...just what every buyer is looking for when making a big purchase. Thanks so much, we shall return!
Wonderful experience buying my new pickup. Very thorough to make sure I was clear on financing, accessories, warranty and more. Highly recommend Vern Eide in Mitchell SD!
On my way to the Blackhlls my pickup threw an engine code and we stoped at a local parts store and they recommended we go their. Not only where they able to squeeze us in and diagnose the problem it turned out it wasnt anything major the cleared the code and didnt charge us. They where super friendly and went way beyond what they needed too.Thank you for your help and service!
Got in and out quickly and reasonably priced service.
Les Neugebauer was very informative and helpful in our purchase of a used vehicle. We appreciated his willingness to deliver the vehicle to us!
Wyatt was consistent and very helpful in finding me car but also getting me a solid deal. He was also friendly and genuine. Definitely pleased!
Super friendly and they personalize your experience so well. Highly recommend buying from here!!
Best car buying experience I have ever had!(I’m 70 years old)
Wyatt Mcbrayer helped us. He is very easy-going and so much fun. Just ask him about his dad jokes! 😉 I would 100% recommend having him help with anyone with their next car buying process.
Very polite staff, vehicle was promptly serviced, overall great quality service.
My main problem was the engine brake not working properly, that problem is not solved by the lady stating that the 10 speed transmission wont brake like my old 6 speed transmission. Newer should be better, correct?
Wyatt was very pleasant and easy to work withHe patiently answered all of my questions, often more than once. I felt I was treated fairly and am very happy with the choice I made. I would reccomend wyatt to my friends .
From the time I stepped into the door the service man behind The desk went above and beyond my expectations. He was very polite, listen to my problem, and set up an appointment and a timely manner. I will go see him again if I have a problem with my Ford.
I dealt with Mackenzie Miiller and would recommend him to any one in the market looking for a new or used vehicle. Vern Eide GM is A+ dealer and has great customer service. Thanks for the great experience and can’t wait to do business with you again.
Cody is the best! I came in not knowing exactly what I was looking for. He showed me a few different models and their features. I needed a family size car with good gas mileage, a way to tow and great safety ratings. I got ALL of that and MORE with the Equinox Premier. He was present through the whole process, answering all my questions knowledgeably and even installed the car seat covers for me that we got for it. Top notch service and care for the customer first(not the sale first). Thanks, Cody!!
Cody Renken did an excellent job finding me a new truck after having a difficult time in Sioux Falls. He was polite and sent me photos of the truck so I could see it. We made the deal over the phone the last two days of June and he drove it to my front door. He also gave me his cell phone and is willing to answer any questions day or night I may have with my truck. Thanks Cody!!
I had a great experience with buying a car with the help of Marcus Hill. I came in unsure of what I wanted and he helped find the perfect car for me. He was very helpful, nice, and professional. He helped with every step of the way and with every question we had.
Was fast did not take to long and the people were friendly. Although after getting the windo got fixt one of the bults to the door got sheard off took it bake and the took it in the next day and very apologetic I say things happen all good they do great work
I was driving through town on an 8.5 hour trip home and sheared bolts on my axles and they got me in right away in the afternoon and fixed. They were pretty busy and stayed a little past closing to get me on my way. The head mechanic let me take his personal vehicle to go find a piece that fell off that was required and couldnt be ordered.
Everyone at the dealership was so friendly and willing to help. Mack made me feel super comfortable and made the process easy.
We have only had this vehicle for 8 months and have had to have SO anyitems fixed...The atmosphere was fine when we in the buying process, but turned to feeling like more of a inconvenience when we had some questions about all the issues with the car, following a oil change that we had Vern Eide do...
I loved how you came to us for the paperwork. You saved us alot of time. Thank you
Kasee was super helpful. They picked my vehicle up from my office, and dropped it back off after the oil change. Great experience.
Amazing and helpful people. No arguing on numbers. Was really easy to come to an agreement that made me happy
Everyone was super helpful and nice. They made the buying process smooth and easy.
Stopped to set up an appointment for a recall issue with my car just before noon. They had me come back at 1 pm and the car was ready when I got off work. Thanks for the quick service
Wyatt McBreyer was great to work with! He answered all the questions I had about the pickup. I ended up having a fairly significant issue with the pickup shortly after buying it. The service department took great care of me under the Vern Eide warranty and everything was taken care of!
Very pleased with service I received. Got in right away and was finished in a very short amount of time.
The people at the front desk are knowledgeable in regards to basic car performance. I feel comfortable with the mechanics working on my car. I hope everyone knows I use this car to transport my children near and far. I need to be able to trust those who are working on my Acadia.Best,Weber family
They take care of me with anything they find on their inspection. They found something wrong that was covered under my extended warranty and fixed it the following day. Very appreciated
Just recently did a trade in deal with Jacob and Trent at this location, both guys were awesome to do business with and treated me very well. They both stayed late to help me get my paper work sorted out and explained everything in great detail. Made a process that is usually a pain very enjoyable, even gave me parting gift for doing business with them. Looking forward to doing business with them again.
Did a great job with my oil change. Thanks!
Professional as always. Price is fair/competitive, service is performed extremely well. Staff very helpful and pleasant to work with.
Super enjoyed working with Wyatt to get me my dream car! He was very flexible and willing to work with my busy schedule. Very friendly and highly recommend working with him!
Jacob was very helpful and knowledgeable on the Ford Explorers that we were looking for. Even came in on his day off when we decided to purchase the vehicle we had been looking at.
The body shop did all the work they promised AND MORE at the estimated cost and when I left it was with a smile as they did an excellent job, the loaner vehicle (tho not what I would own due to size) was nice benefit of doing business with Vern Eide
AFTER PURCHASING A VEHICLE WITH VERN EIDE WITHIN 60 DAYS THE TRASMISSION WAS NOT WORKING. I WAS NOT ABLE TO TAKE IT TO A LOCAL MECHANIC FOR THE ISSUE THAT NEEDED REPAIRED. I SPOKE WITH THE SERVICE DEPARTMENT AND AFTER MULTIPLE CALLS BACK AND FORTH THEY MADE ARRANGEMENTS TO COME TO ME (195 MILES AWAY), PROVIDED ME WITH A LOANER AND TOWED MY VEHICLE BACK TO MITCHELL. I AM VERY HAPPY WITH THE CUSTOMER SERVICE OF THIS DEALERSHIP. THEY ALWAYS RETURNED MY PHONE CALLS IF THEY WERE BUSY WHEN I CALLED, QUITE A BIT OF COORDINATING WAS REQUIRED TO FIX WHAT COULD HAVE BEEN A VERY COSTLY AND FRUSTRATING SITUATION. THE SERVICE DEPARTMENT WAS WONDERFUL AND I COULDNT BE HAPPIER WITH THE OUTCOME. I HAVE DEALT WITH MANY DEALERSHIPS THAT ONCE THEY MAKE A SALE YOU ARE ON YOUR OWN TO DEAL WITH ANY ISSUES THAT COME UP. THAT IS DEFINATELY NOT THE CASE WHEN YOU PURCHASE FROM VERN EIDE.
I really appreciate them accommodating my schedule and being able to pickup and drop off my vehicle. That helps a lot when you have a busy schedule!
Great service. Had a slow leak in my tire. Drove in, no apt, they took me right in, repaired my tire and had me out in about 1 HR.
Very friendly and professional. Great job checking over my vehicle during oil change. The wash and vacuum looks great and a great price.
I was traveling through SD and had an issue. They got me right in and repaired the issue. Great service!
The staff were very courteous and knowledgeable. I think we made a good deal.
Had a great experience with them. Wyatt was an excellent salesman had had all the answers to my question.
Shop was slightly late on entry of vehicle and I was there longer than I expected due to mouse nest in cabin air filter compartment.
It was a great experience. They kept me informed on what was going on with my car
The best in customer service. I am very happy with how my car looks.
I was traveling from Ohio to SD and hit an animal. Vern Eide employees went above and beyond to make sure my car was completely repaired by the end of the week so we could be home on time. They provided a loaner car so we could comfortably enjoy our vacation. They helped with insurance as well. Thank you so much Anna and Randy for ALL your help!
Wyatt was so much help today!! Got some pretty nice new wheels! Thanks for all your help!
They were quick at getting started on my vehicles oil change and they were very positive and explained things in a manner that was easily understood.
We always get friendly service and they are very organized in the way they handle appointments. We like Vern Eide and have recommended them to our friends.
Ryan Kristensen was great to work with. If youre searching for a vehicle, ask for him if you want to be treated fairly and honestly.
After driving home, which took me an hour and a half, I found that the bolt was not tightened on the oil pan & I was leaking oil!!
I had an unfortunate experience with Vern Eide GM. Maybe not their fault I purchased a truck with too many issues and I failed to purchase the extended warrant. but they also don’t seem to care I spent $30k for a used truck I now need over $4k in repairs about 6 months later. So you get 1 ⭐️My truck has been in the shop many times in 6 months for multiple issues. GM doesn’t make them like they used to. Oh well! I’ll definitely get the extended warranty next time!!!
Riley was amazing! No pressure sales and very personable!! We will definitely be back!
Ryan Kristensen was our sales guy and he was amazing! We will come back to buy a vehicle again for sure from him. He was knowledgeable, friendly and made both my husband and I completely comfortable. He went over and above helping us and never made us feel rushed even when it was it was time for the store to close. Ryan is “A Keeper” for Vern Eide and a tremendous asset! We have already recommended both Mitchell Vern Eide & Ryan to people. Thank you Ryan and we love our Equinox just as you thought we would. Thank you for helping me get that black car that I always wanted too 👍! Marcia & Dan Nielsen
I recently just purchased an new Equinox from Vern Eide GM. My saleswomen Pat was AWESOME! She paid close attention to detail and helped me find the perfect car! Once it was time to purchase the vehicle and do paperwork, it went FAST and effortlessly. Pat answered all my questions about the Equinox and helped me to determine if it was better to lease or buy. Buying a car was a big decision for me and she was so patient and helpful in my decision. My car buying experience was not pushy at all, she let me take the time to make the final decision and not feel rushed. Im very happy with my purchase and Pat and the team and Vern Eide GM made my car buying experience a positive one! THANK YOU!!!!
Everyone was really nice at Verne Eide. I appreciate the quick service there. Verne Eide is the only place that we deal with.
My lease was up and I had been receiving information from the dealership. I had decided on a Chevy Red Blazer with black wheels. They went out of their way to find exactly what car I wanted. I received pictures of various cars until they found the exact one I wanted. Wayne Konz was excellent to work with prior to the turn-in day and on the day of the switch he had paper work ready, and he even found me a teachers discount, excellent on his part and GMC for little added bonus. Wayne made the transfer so easy with quick paperwork and the financial part was organized and well explained. I was a little nervous about learning the new bells & whistles of the new car, but Wayne took his time with all the explanations and had patience with me and my questions. He even had the horn turned off when I leave the keys in the car. That was almost a deal breaker if that could not be turned off. Everyone at the dealership was so kind and professional that there is no doubt I will be back when this lease is up!
Love my car sales guy Riley Bietz made my purchase super thanks.
My dad needed to traded his old truck to a new one and made a deal of it and my dad is happy to have a new truck! I’m happy that Vern Eide Chevrolet is the best company store ever!
I was a bit apprehensive about buying a new vehicle due to the service I received elsewhere. But I called Vern Eide and everything changed. Trent in Finance along with Cody and Jakob made buying my car the easiest experience I’ve ever had. If anyone is ever in doubt, Vern Eide of Mitchell is your place to go!!
I am extremely satisfied with the quality of the service I received form the Vern Eide Service department in Mitchell, SD.
Very smooth transition and great customer service
Pam at the service desk and Erik in service look after us and our vehicles better than anyone in town. We are thankful for their care and efforts.