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Vibrant Hearing
317 S Orange St, Missoula, MT 59801, United States
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Vibrant Hearing
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Da
Review №1

Vibrant Hearing is a top nocth place. They dont rush things and take the time to explain things to you.

Je
Review №2

Very friendly, helpful staff. Efficient, caring and explained everything. Rate 5 stars in every way.

Br
Review №3

They are great. Wonderful service from the time I opened the door until I stepped out after my appointment. There is always so much joy in the voices and smiles on the face of everyone.

Mi
Review №4

Great experience and very professional. The Audiologist was very knowledgeable, friendly and was able to answer all my questions.

Da
Review №5

I lost my hearing aid a few months ago. Alyssa Keith met with me. She was very caring and understanding. She gave me several options for my situation. I highly recommend her for her knowledge and understanding.

JW
Review №6

Ive been a customer for 13+ years. My first fitting and adjustment was truly life-changing (I actually heard the noise my studded tires make) for myself and wife. I have annual check ups and adjustments that give me quality hearing. True professionals in every sense of the word.

Ed
Review №7

My husband has a brain injury so most appointments do not go well. However, Dr Martin got right to his level and talked to him and asked questions, which he actually answered. Awesome visit. Very productive. He is also wearing his aid more as she suggested. Thank you Dr Martin!

Ch
Review №8

I have been going to Vibrant Hearing go about 10 years They are very friendly and professional Their customer service is top quality. The wait time at appointment is always minimal These folks know what they are doing and know how to run a Business I would highly recommend them. Thank You Chet Lutz

Lo
Review №9

I welcome this opportunity to recommend Vibrant Hearing, one of the most customer perfect businesses I have ever dealt with. An internet search can find a minimum of five hearing aid providers in Missoula. Why do I like Vibrant? I have found the old axiom to be true in life ... One gets what they pay for. Vibrant is staffed with three board certified doctors of audiology, and along with them there are three licensed hearing instrument specialists, a friendly, courteous reception desk, and other tech support staff. Dont be fooled with low end introductory models and no service. Vibrant offers lifetime support and hearing evaluations, including help for tinnitus sufferers. If you long to rejoin life, and hear the sweet sounds of a meadow lark in the morning, or your grandchilds laugh, test a pair of hearing aids from Vibrant. Tell them Loring sent you!

Ci
Review №10

The Staff here in Hamilton were very good natured, and extremely competent guides into the world of managing one’s hearing. They fielded all my questions, and were quite reassuring, which boosted my confidence. They are all very well trained on this subject, and incredibly patient.

la
Review №11

Very good experience. Great people, very knowledgeable and go overboard to make sure your happy with their performance.

Lu
Review №12

FANTASTIC BEST EVER EXPERIENCE FOR A 72ND. BIRTHDAY AN THE ASSISTANCE NEEDED. LOOK FORWARD TO NEXT APPOINTMENT TOO !

DJ
Review №13

Very knowledgeable and helpful staff. The appointment was on time and very efficient

Mi
Review №14

Great experience Dr. Asked me a lot of questions about my health and what type of systems I was having.

Ch
Review №15

Wonderful experience! I had no worries and felt I was in very confident hands.

Ju
Review №16

An immaculate facility with friendly, knowledgeableemployees and technicians. Highly recommend Audibleto anyone considering hearing aids in the northwestern Montana area.

Ja
Review №17

The staff at Vibrant are great, they always meet my needs quickly. They always make me feel welcome.

Ll
Review №18

Vibrant Hearing folks discuss the technology as well as adjusting my devices. They always help facilitate pairing with new phones and equipment if you call for help. Their customer services are fantastic!

Cl
Review №19

Best possible service, great people!

Pl
Review №20

Absolutely amazing!!! I’m a vet and they took amazing care of my health thank you so much!!

Ge
Review №21

Great business, great staff I can hear again!

El
Review №22

Staff efficient and friendly. The eclectically furnished waiting area was airy and bright. The hearing test booth however, was poorly soundproofed and I could hear dialogue as well as furniture moving around behind me. A bit distracting.

To
Review №23

Vibrant has served my hearing needs for a number of years. Helen H is awesome! Communications and services are great. Who could ask for anything more?!

Bl
Review №24

Quick clean service, friendly staff, and the trainee fit right in. Well worth the hearing checkup.

To
Review №25

As always, staff and hearing specialist were thorough, helpful and kind... I will recommend Vibrant to all my friends and family... Thanks for treating me so well!

Ro
Review №26

The service was very professional and in formative respectful and very friendly besides the doc is cute as can be.

Al
Review №27

You guys are the best. Fixed my device in no time. Very professional and friendly.

Da
Review №28

I had the wrong date for appointment but all the staff scheduled me in thank you

He
Review №29

These folks are first class in all respects!

Re
Review №30

Good place, I can hear better

Ke
Review №31

Such a great experience at Vibrant Hearing! My doctor and the staff couldnt have been more professional, helpful, and friendly.

St
Review №32

There are many reasons why Vibrant Hearing is voted Missoulas Best every year. They ARE!

Er
Review №33

Great staff, very professional, helpful, willing to take that extra step to ensure their customers have the best care possible.

j
Review №34

My Dad loves his new hearing aids!

Ri
Review №35

Vibrant Hearing are an experienced, caring, group of people that are second to none in their field. Thank you for all you do!

De
Review №36

FIRST CLASS RECEPTION AND HELP WITH HEARING TEST.ALL OF MY QUESTIONS WERE ANSWERED TO MY SATISFACTION.DENNIS TATEKOREAN WAR VETERAN

St
Review №37

They are so good at what they do. And the people are so friendly great place

De
Review №38

Vibrant Hearing is taking every precaution possible to keep us safe in their office. Parking lot signs tell you wait in your car until no sooner than 5 minutes before your appt., only the patient goes into the office, unless assistance is necessary. Hand sanitizer is available in each room, a UV sanitizer is used on your aids. Excellent care!

Ch
Review №39

I showed up and the lady fixed my broken hearing aid. No problems.

ri
Review №40

Excellent service, fantastic product availability, great staff!!!

Ro
Review №41

Very friendly staff. They were helpful, patient explained things in a clear way and fixed my hearing aid on short notice.

Da
Review №42

I was waited upon right away. Everyone wore face masks as required. Dr. Else ran a thorough hearing test and explained the results very well. i was told that they would inform me in about 6 months to come back for another check. I was pleased with all of the staff and would recommend them to anyone who would like a hearing examination

ro
Review №43

Always friendly, informative and professional. My appointments are on time and I feel a valued customer 👍

Ar
Review №44

I got a hearing test, and it was a good Experience. Dr. Jennifer Harrze, AuD was professional and very knowledgeable about reading my results. 🇺🇸

Bi
Review №45

I have been using vibrant hearing for my hearing test and hearing aids for around 7 years. Helen Hallenbeck, has been taking care of me all these years. She is very personable and helpful. I couldnt ask for better. Today Jennifer Hartze checked out my hearing, once again I couldnt ask for better service. I really appreciate all the folks at this very well run business.

Pa
Review №46

The Doctor was patient and understanding of problems. Worked with me to resolve them.

Br
Review №47

Very nice, easy to talk to. Explains everything and very helpful

Ji
Review №48

My hearing started failing 30 years ago. If my memory is correct, I started with Vibrant Hearing when it opened in Missoula about 20 years ago. I wouldnt want to go anywhere else. More recently, my hearing has deteriorated to a level that almost qualifies for a cochlear implant, and at this level, whats needed is much more than simple amplification. The newer aids can be programmed to match specific ranges and types of hearing loss, and Im grateful to Vibrant for knowing whats available and effective for me. Technical competence is important, but I also know they take cost into account, so they dont suggest every upgrade as soon as they appear. The aids I have now have essentially made it possible for me to use an iPhone. Without that improvement, Ive been very much isolated, so that even the simplest communication was an ordeal for me and for the person Im speaking with. Of course I can write and text, but, these days especially, speaking on a phone of any sort is part of everyday life.Its wonderful to work with people who actually care and who also know what they are doing. And they are honest and trustworthy.Jim WheelisMissoula, Montana

Gr
Review №49

Staff is friendly and thoughtful professional, highly recommend

St
Review №50

First time going a hearing specialist. Was greeted promptly and I took a seat in a very nicely appointed lobby.Dr. Jennifer took me to her office and was very pleasant and made me feel comfortable. Her expertise was very apparent and appreciated. I highly recommend Vibrant Hearing!

Bo
Review №51

Very helpful

St
Review №52

Very good experience, staff totally professional and informative for all possible problems.

Mi
Review №53

If you are looking for the best hearing healthcare providers in Montana, go see Dr. Hallenbeck, Jon Lyman, BC-HIS and this caring staff. Whether you or a loved one have hearing aids that need adjustments, you need an updated hearing test or are interested in the latest hearing technology, Vibrant Hearing will get the job done.

Da
Review №54

The doc was amazing and took the time to explain to me what was going on with my hearing and to explain to me how we could treat it

Ju
Review №55

You dont have wait have what I needed.

da
Review №56

I was very happy with results of my visit to Vibrant Hearing. Very professional experience

te
Review №57

We have always like vibrant hearing. They were so caring and helpful to my dad. Very supportive and helpful with insurance information. They were our first choice when we needed a hearing test.

Li
Review №58

Shelby and Sarah very efficient, polite and helpful to me as a caregiver for patients needs. Excellent service.

Gi
Review №59

Vibrant has been very user friendly to Veterans whom I have been working with, including family members. Each staff person has been sensitive to elder and challenged folks limitations; handling them with dignity.

Bi
Review №60

John was super patient and helpful with my 89 year old father, everybody was super, we’ll be back in three months, should give ya time to prepare!! Lol!!🤪

Al
Review №61

Great experience

Je
Review №62

Ive been wanting a pair of custom earplugs for concerts and performing music and Alyssa helped me out on this! It was an easy process and they are so cool and REALLY comfortable. As far as earplugs go, much much more comfortable than any foamie or other type of earplug I have ever used and theres no muddiness to the sound - just attenuated flat. Super friendly staff, easy location, nice new office building. Great experience and Im a happy customer.

Th
Review №63

Dr Hartze was extremely knowledgeable and very professional. She provided background information on the aspects of hearing that was very insightful and helpful. She had clear direct directions and advice. Thank you!

eu
Review №64

Good people

ka
Review №65

Alyssa is always friendly, helpful, and very easy to talk to.

Ni
Review №66

My experience at Vibrant Hearing was very easy. I was taken in at my scheduled time. All tests were ready and performed. Very pleasant experience !!

Su
Review №67

I have been going to Vibrant for almost 10 years. LOVE IT!! I always get amazing service. I can walk in and be greeted by name even though I havent been in in months. My 79 yo father also goes here and they are very patient with him, always kind and understanding. I dont think I can say enough about Helen and the crew. Definitely the only place for me! If you want outstanding customer service and latest technology, this is the place to go.

Ru
Review №68

I am very satisfied with my visit. It was performed very professional and thorough. I am looking forward to my next visit.

No
Review №69

Pleasant, helpful, thorough and timelyThanks

Sc
Review №70

Absolutely a delight to have Vibrant Hearing to administer my hearing needs from the receptionists to Dr Stephanie who by the way is so comforting as patient to Dr and my needs. I would have it no other way!! I would recommend their services to anyone who has a hearing issue!

Jo
Review №71

Ive been patronizing this business for on to 10 years and cannot say one bad word for it. The Doctors and technicians all very professional and helpful. Easy access for retired and handicap patrons. A very helpful establishment for Veterans as well. 😊🌹⭐⭐⭐⭐⭐

Ke
Review №72

My hearing aids were due for periodic maintenance and adjustment. Dr. Hallenbeck spent considerable time reviewing my concerns and made major changes in the programming of my hearing aids. The adjustments were a quantum improvement in my ability to hear both in volume and clarity. I am a total believer in Real Ear Measurement (REM) after this visit.

Ke
Review №73

I am a hearing aid wearer and have been for a number of years. I have worked with a wide variety of professionals, medical and otherwise, Dr. Hallenbeck and her staff are exceptional. They are knowledgeable friendly and supportive. They willingly explain the various tests and answer questions. They are always willing to go beyond the standard interpretations to find personalized solutions. The Vibrant folks are a great group of professionals and pleasure to work with.

Jo
Review №74

Great doctors and staff. Very nice and courteous.

Ji
Review №75

I have been a patient of Vibrant Hearing for many years and I can tell you there isn’t a more pleasant, professional staff in the entire Northwest. I trust them and so should you!

Pe
Review №76

Awesome service! My mom has been so resistant to hearing assistance; staff here treated her with so much respect and generosity, we could have been the only clients there.

Ge
Review №77

Everyone at Vibrant very helpful and smart. I got a great result. Love those candy kissers. Thank you!

Ji
Review №78

Just great as always

Ju
Review №79

Im always comfortable in the office and in the sound booth. All of the staff is inviting and informative. I have seen several of the audiologist and feel that they are all extremely knowledgeable. Im very happy with Vibrant and have no desire to go anywhere else.

Bi
Review №80

Excellent: Perceptive and receptive to my comments as well as explaining and offering the best options. Courteous, unrushed visit as well as a planned follow-up specific to my hearing needs is in the offing.

Ga
Review №81

Very professional evaluation of my hearing. I couldnt be more impressed with their personnel and the whole experience.

Ga
Review №82

Went in for my 1st year check-up. Great staff, friendly, and always helpful.

Li
Review №83

Very friendly and professional, both Doctor and receptionist! Thank you!

Da
Review №84

Have to say that I do wish that I could hear like people that have great hearing but I can not hear like those people. But thanks to Dr. Helen and the fine folks at Vibrant Hearing I can hear better than I could with my old tired hearing aids. I now have a STATE OF THE ART hearing systen. I can raise and lower the volume of my hearing system, listen to TV, use the cell phone, computer and my mp3 player all on the blue tooth system with the hearing devices that I now have. I find it hard to believe how far these devices have come since the first pair that I got back in 1980. I am still finding new things to use my new Hearing System with. All I can say is go to Vibrant Hearing and HEAR WHAT YOU ARE MISSING. The folks at Vibrant Hearing have helped to give me my hearing back. I still can not hear 100 percent but I am hearing better than I ever have. Thank you very much Vibrant Hearing.

St
Review №85

I have been using Vibrant Hearing for years. They are friendly, prompt, and helpful if I have any questions or problems. Their customer service has always been great. I would highly recommend them.

Ge
Review №86

Very pleasant and friendly staff. New equipment to get a thorough examination . Well educated Drs and very kind thank you

Su
Review №87

The professionals and staff were easy to talk too. The appointment went well. The new facilities were excellent and it was obvious that everyone was very pleased with their new digs.

to
Review №88

Always very professional. And do a very competent job.

Ga
Review №89

Dr. Martin was great. The audio test was super and my hearing has not decreased. Yea Yea Dr. Martin was 100% plus respectful and also took the time and took out some ear wax. Dr. Helen should be proud of her.Gary

Go
Review №90

Dr. Else setup my hearing aids with professionalism. I am very satisfied with Vibrant Hearings staff and service.

Or
Review №91

The Dr. & staff are knowledgeable & welcoming. Took away any apprehensions I may have arrived with. Nice to learn they have a lot of experience with veterans, too.

Ji
Review №92

Love the Dr. and staff. Very professional and caring. I would recommend them for hearing issues

Jo
Review №93

As a Montana Veteran I have always dealt with Vibrant Hearing in order to aid me with my hearing loss. They are courteous and have a very professional staff with the knowledge, equipment, and hearing devices to keep you in tune with your daily chores and entertainment.

Th
Review №94

Every time I go in, they treat me just like they would their own family. I would recommend them to anyone.

Ch
Review №95

Staff were very friendly and knowledgeable. Went in for job related hearing test and happily answered my technical questions. Would return if I require any assistance with hearing.

Du
Review №96

Great people who know what they doing & help people hear better.

Do
Review №97

Professional, friendly, and caring. Want the best for their patients.

Da
Review №98

Everyone at Vibrant is friendly and professional. They really care about your needs and how best to get the desired results.

Ga
Review №99

Awesome service always.12 years of excellence for me. Taking great care of veterans. Thank-you

99
Review №100

Excellent audiologists. Very reasonable prices and just nice folks. Highly recommend.

Information
82 Photos
100 Comments
4.9 Rating
  • Address:317 S Orange St, Missoula, MT 59801, United States
  • Site:http://vibranthearing.com/
  • Phone:+1 406-549-1951
Categories
  • Audiologist
  • Hearing aid repair service
  • Hearing aid store
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–3PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10AM–5PM
  • Sunday:9AM–5PM
From the business
  • Identifies as veteran-led:Yes
  • Identifies as women-led:Yes
Service options
  • Online care:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
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