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GameStop
2901 Brooks St, Missoula, MT 59801, United States
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GameStop
Comments
Ev
Review №1

The employee that helped us was a really nice guy he wasnt wearing a nametag so i cant name him but he was great. was almost able to upsell me another t shirt

Br
Review №2

The staff are always nice and full of energy. Happily found an adorable Bananya plush, and a gift for my brother

Sa
Review №3

They were so helpful and knowledgeable!! Thanks guys!!

M.
Review №4

Employees are always super helpful when I bring my son in.

Ky
Review №5

Nicer than the one in Helena!

Br
Review №6

Very friendly, helpful and awesome staff 🤍

Ra
Review №7

Friendly and attentive customer service. Knowledgeable employee who was able to answer all my questions

Ma
Review №8

Found what I needed, friendly atmosphere.

Da
Review №9

Been a longtime customer, always been a good experience.

Ro
Review №10

Has a great selection of games and the associates are very knowledgeable.

Ch
Review №11

Jest ok . Teller yesterday I gess wasnt nice to my daughter. 4-8-2021

Ko
Review №12

Needs to have next gen consoles in the store to make sure people can buy it fairly not this online bs

Ka
Review №13

While, I like the store, I must say they are over priced. But, a good place to wander and consider a purchase, if you are in the mall.

C.
Review №14

The staff here are always prompt and informative for me, but they are even nicer to my 6yr old who loves gaming. Thats worth 5 starts.

Ty
Review №15

A decent place if you are interested in games or products of that nature. however, it was a bit bare in the amount of stock and also a bit spendy but overall it was a fine experience.

Iv
Review №16

My friend loves this place its spendy but it makes him happy..

Sh
Review №17

Friendly and helpful. One problem is that there tinned for the newest products and not any of the older consoles and games.

Jo
Review №18

Good people working rhe counter that genuinely know and love gaming.

An
Review №19

Dont have anything but games not many systems

Jo
Review №20

I love there selection of games and the staff has always seems very easy to talk to and ask questions. The prices seem reasonable and there used game selection is plentiful.

Va
Review №21

Cashier was helpful, clean store, well organized.

Ky
Review №22

Incredible customer service!! GameStop employees provide the RIGHT kind of customer service, not just great or professional. Its the correct info and help youll need to get the most out of your videogame investment. They know all the pitfalls and needs related to your purchase and educate you in the friendliest, professional manner. You dont feel pressured put off when making a purchase here. The prices and variety of product are amazing too!

Le
Review №23

Nice store, polite staff. I also appreciate very much the seriousness with which they take quarantine precautions.

ka
Review №24

Missing magic cards being sold here though.

Ni
Review №25

Best place to get games

Ch
Review №26

Able to buy a gift card quickly. Another Christmas gift done!

Sa
Review №27

Its fun to look around and easy to find in the mall

Ja
Review №28

Nice place good games

Sa
Review №29

Customer service is on point!

Ra
Review №30

Always got my back with whatever I need!

Ti
Review №31

Awesome service and games!!!

Na
Review №32

Not pleased that both controllers I bought broke, but its not their fault. The pricing is, however.

Ch
Review №33

Always have great experiences at this store! A big thanks to Mia for your excellent customer service!

Be
Review №34

Always fun there

Ke
Review №35

Got Mario golf.

Ch
Review №36

Very good customer service

Ma
Review №37

Mia and Kelvin were fantastic and knowledgeable in helping me get the gifts that I needed for my kiddos. Im very not smart when it comes to these things and it was very nice to have some helpful hands threw the whole process.

al
Review №38

Very helpful. Like the deals they have. Your membership should have a one option pay for life instead of every year. And halftime I never know its expired they send you nothing out!

Av
Review №39

Stock was depleted not much in store might be due to covid though ..... customer service was great and friendly

Gr
Review №40

This is the greatest gamestop Ive ever been too and I lived in a huge city that had several. The staff in here makes your day. Theyre very friendly and very helpful. Both Mia and Dubs are the coolest people ever. They tap into the type of gamer you are and get you rolling. Will definitely shop here forever.

Br
Review №41

Very rude staff. The woman working was very short and unwelcoming.

Sa
Review №42

It was a little irritating that they had game cases on the shelf of games they dont even have in stock.

Ch
Review №43

Had some trouble with a Nintendo Switch dock (it stopped projecting to the TV after a few minutes), and went back to see about swapping it out. Even though we couldn’t replicate the problem in-store, Josh was highly considerate and swapped it and the cable out. Stand up fella, great shop.

St
Review №44

Prices are too high. Pay little for games but charge alot for used games. Better to buy at Walmart or other retailers for a good deal!

Sa
Review №45

The staff is so helpful and knowledgeable! They always clue me in to the best deals and awesome games/new pops that are coming out! I love this store😃

Al
Review №46

Eh. Its a fine place. The people are nice, if ur buying something new look on amazon. If ur fine w used u might get a better deal at a thrift shop but its convenient and nit too overpriced.

Ko
Review №47

Best Buy is such a clear cut better option it is pathetic. Price matching, warranties, trading, buying new & used games. The only thing that GameStop can say they have an edge on is its vast selection of older PS3 & Xbox 360 games but come on, whos really playing last generation consoles? Trust me on this, youre better off to go to Best Buy. Only go here if you absolutely have too.

Di
Review №48

Love this store! It has so many other fun gift items in addition to their video game selection :-)

An
Review №49

Staff was helpful, friendly, and professional. They helped me find what I wanted and went above and beyond to assistance customers quickly.

Ji
Review №50

Good range of games and accessories. Return policies and exchanges could be better but its respectable at least.

Ca
Review №51

Always a awesome experience, staff is amazing and hilarious. Love ya guys.

Br
Review №52

Wont take cash. Waaaaaa? Come on now, guys.

La
Review №53

They are always very helpful at this store. I bought a switch and a game for a birthday. My son did not like the game so we returned it about a week later w no problems.

Ea
Review №54

Best staff gave me one of their chicken nuggs

Ru
Review №55

They are pushy and always trying to upsell while slow to help or deal with non sales related issues. The business model is predatory and not good for the industry it feeds off of like a parasite.

Ju
Review №56

Gamestop is and always has been the place to get new and used games, unfortunately the price is steadily increasing when the true cost of games is in fact going down. This store was great not its like Hastings slowly closing i believe.

Ri
Review №57

My girlfriend and I who are both in our 20s had to be carded for a CALL OF DUTY game requiring us to walk across the building to the other side of the parking lot to get her ID from our vehicle (I already had mine and that apparently wasnt enough) for a $15 awful game typically filled with children. We are both obviously over the age of 17 and I have seen plenty of regular people around our age purchase M rates games without being carded. This one star isnt for GameStop, its for the rude woman working there that clearly enjoys inconveniencing customers.

Eu
Review №58

Friendly staff make for a great game store expirience.

Lo
Review №59

That are always so happy and kind. My 13 year old son thinks it might be fun to work there.

Pa
Review №60

Kelvin is the most helpful and knowledgeable person about games. You are lucky if he helps you.

Pr
Review №61

Its GameStop. Its not a bad place but its not really worth it for PC gamers. Console games are a preference due to being able to trade it via digital, but thats it.

Ty
Review №62

The gentleman helping me was very friendly and even checked in back for a Kinect that was in better condition! Let me know I had a coupon that I didnt even know I had and helped me get a good deal.

An
Review №63

Great place, always willing to go the extra mile -to help you save a buck.

RJ
Review №64

Super helpful staff! Help me pick out some games for my kids PS3.

Wi
Review №65

Nice and organized. The guy we talked to knew his stuff

Be
Review №66

Knowledgeable staff, many options across numerous game types.

Re
Review №67

Mislabled my ds lite charger and they replaced it with a better one😊. My childhood is currently charging

Je
Review №68

They always have what I need to keep my daughters games working, keeping her happy makes me happy 😁

Aa
Review №69

Fantastic help. Wide selection of new and pre used games. Only thing I didnt like was the pushing of pre orders.

st
Review №70

Great service, almost always have what I need, and at a great price. I love these guys!

Yo
Review №71

The service was amazing. They could answer all my questions and point me in the right direction.

mi
Review №72

The dynamic of this business model doesnt value customers.

Je
Review №73

Id buy stock

Je
Review №74

My husband and son went to GameStop to purchase a Connect and game. Amelia (Mia) helped them and she was wonderful. Friendly, helpful, and extremely knowledgeable about the products. She is a true asset to your company!

bi
Review №75

Top notch staff. Especially the guy with the beard and the lady with the black hair. Both have been there for awhile. If i figure out their names ill try to remember to edit this. Ive been undecided on buying one of two games before and after asking which they thought was better, they dug a little further into figuring what they thought would be a better match for me aside from their own opinions. Just saying, theyre very conscientous and attentive to their customers. Thats just one of many examples. I wish more places could have such great employees

Sh
Review №76

Lady that works there is cool and knows a lot about games.

Ph
Review №77

Really bad pricing

Re
Review №78

Good customer service they made me feel welcomed and were very knolageable sometimes they make me feel uncomfortable while Im trying to shop though

Br
Review №79

Very informative employees. Great prices.

La
Review №80

Great service with well-informed staff

Al
Review №81

Best GameStop Ive ever experienced.

JD
Review №82

DO NOT get Cricket wireless from this location. Austin was great and the guy in the Oregon shirt was too! However, they will NOT refund you if the service doesnt work and Mia, the assistant manager will simply tell you its just too bad. An authorized dealer unable and/or unwilling to help...TERRIBLE.I have complained to corporate about this and the assistant manager of this store (#1470). They have assured me measures will be taken but Ill believe it when I see it. Too bad because the store seemed great otherwise.

ga
Review №83

There are a lot if games to buy there. Costumer service was good.

Ho
Review №84

Video Game shopping.

Ri
Review №85

Mia is and amazing prestige rep and she was super helpful with the purchase of our game system for my younger son. I look forward to Future purchases here

Ke
Review №86

Great help! The clerk alerted me to a sale that saved me money and got me an extra game.

Br
Review №87

Nice store

La
Review №88

Great game store, great service. Nice location.

ch
Review №89

Great customer service and everything you need!

Ra
Review №90

I was just along for the ride, so to speak. Gaming boggles my mind!

Ma
Review №91

Always a great experience with knowledgeable employees.

Re
Review №92

The store manager Mia is awesome and very friendly. but she doesnt like Monster Hunter...

A
Review №93

I love the staff and selection here. I only get my games from this store.

Me
Review №94

Ok trades values, pretty ok prices

Cy
Review №95

Great selection and friendly staff.

Ja
Review №96

Good collection of games and gaming gear

Ri
Review №97

Great staff they know theyre stuff

Sh
Review №98

Love this place and the people. They have always treated me better than fair.

Su
Review №99

I’ve been going here for years mainly because of how friendly the staff here are!

Al
Review №100

The lady was super rude, my husband and I went in planning to spend money and buy a game or something. But after speaking with her we both felt extremely uncomfortable and wanted to get out as soon as possible.

Information
6 Photos
100 Comments
4.2 Rating
  • Address:2901 Brooks St, Missoula, MT 59801, United States
  • Site:https://gamestop.com/store/us/mt/missoula/1470/southgate-mall-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 406-721-0320
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:10AM–7PM
  • Tuesday:Closed
  • Wednesday:7AM–9PM
  • Thursday:10AM–9PM
  • Friday:11AM–6PM
  • Saturday:10AM–8PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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