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Party City
2230 N Reserve St, Missoula, MT 59808, United States
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Party City
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Am
Review №1

Party city looks like its going out of business. Their shelves are barely stocked and they were out of almost all their balloons. I always could count on them for party supplies and the coolest balloons but since theyre clearly not restocking Im at a loss.The staff was legit 4 teenagers when I went in, and when I was ready to finally get a balloon they had in stock I felt I was interrupting their gossip session. I have no idea who the manager was on duty but they clearly need supervision. Then when I got my balloon to the car I was almost home when I realized the string had come off! Luckily I noticed before I went outside and lost the balloon to the sky. Five minutes after having it home it got a hole in it. It was for my three year olds birthday, so he was pretty bummed.Overall super disappointed in a once great store. I hope they pull it together and restock because I think party city is a great addition to our town.

He
Review №2

Store shelves are bare, the staff are disorganized and not helpful. The balloons they have are expensive. Skip it. Find another place or do it yourself. Honestly not worth the frustration. Placed an order a head of time. Went to pick up the balloons. Not only were they not ready, they couldn’t find them.

40
Review №3

People were nice but seemed under staffed and out of products.

Tr
Review №4

The stuff in the store was very cool and had really cool things but the staff was very rude and disrespectful. we were buying things and were asked to put them back.

St
Review №5

Shelves were bare, looked like they were going out of business due to the lack of inventory on the shelves (roughly 25% of the shelve space in stock).

Ni
Review №6

At least 50% of shelves were missing merchandise... associates in the store were less than helpful..couldnt answer any basic questions ...the vibe of hurry up and get out was felt and given ..spent $50 only because I was in a hurry and needed balloons ...dont plan to return to this particular location unless its becomes a last resort.

Su
Review №7

We are there every week getting water. 25 cents a gallon. Best price in town. We also get coffee. We try new things there all the time. The staff is very friendly and knowledgeable of the products.

Br
Review №8

Not a lot of stock. Shelves pretty empty.

Re
Review №9

They have loads of parties supplies. Surprised in their variety. From anniversary, retirement, birthdays, baby shower, holidays and so much more. My kids like to go visit and pick out a balloon (when theyre behaved!)

Ja
Review №10

The employees are great some days. And horrible the next. Great selection for many parties and celebrations. However, sometimes the employees put a damper on the experience

Sh
Review №11

Selection is minimal. Out of stock for things I needed. Placed a $50 order for balloons for my daughters sweet 16 a week in advance, and when I went to pick up, they had no order. I had to spend time explaining the order and that I had paid for it. Then wait 15 min for them to assemble it. The staff are all miserable, they seem to hate their job. Sub par customer service. Not a single smile the whole time I was there. I wont be back.

Ly
Review №12

Nice place from the parking lot and have lunch!! Building gives good shade to eat in the hot summer days. But Ive never been inside the store.

Ka
Review №13

Love the selection of Mylar balloons for different occasions. Also the tableware & table clothes for just about any event. Staff at times not very attentive to customers needs and questions. Will be back though.

Lo
Review №14

If I could give this place more than 5 stars I would. I was looking for some stuff for an engagement sash that I totally thought of last minute. I was assisted by two of the employees one who I did not grab the name of but was super helpful and then Leia who not only helped me pick out the lettering but proceeded to help me build it in the store from cutting up the letters to get what I needed to helping me with the proper placement on the sash. Staff memebers here definitely go above and beyond.

ta
Review №15

This store is freaking BS so they guarantee balloons for 8 hours yet after 1 hour our balloons are already deflated. Not to mention some pop as I was getting out of the store because wed only two customers yet four employees they cant offer to open the door for anyone. I will be taking my business elsewhere.

Da
Review №16

Very friendly staff, nice variety of items for Superbowl. Price was good on most things. Some on the expensive side, but when you want specialty items thats how it goes!!

Na
Review №17

They need some help! Busy store, but the women working are nice.

Tr
Review №18

Awesome experience. They talked me through my needs on the phone, consulted on various items, took payment and set aside my order so my Dad could pick up our 4th of July goodies when going to town. Thank you!

Jo
Review №19

Great place to get all and everything party

Th
Review №20

The store smelled awful and was very low on all of its supplies. The racks were cluttered and supplies were mixed.

Jo
Review №21

Party America in Missoula, MT has the floatiest balloons I have ever seen. I also like the freshness of their Tootsie Rolls. They have the best deal on individually wrapped Tootsie Rolls and other good candy. Their friendly staff is helpful and courteous. They gave me some much needed assistance in picking out an appropriate Halloween costume. They dont have any of those really nasty costumes like the naughty nurse ones I saw at the Spirit store.Thank you Party America especially that one girl named Allison. She was really nice.

Ka
Review №22

Best place to get helium party balloons.Made me a balloon bouquet pretty fast.

Sh
Review №23

Neat little store, people are great I just wish they had a larger selection of balloons

FV
Review №24

Low stock but got what we needed

Ka
Review №25

I felt didnt have everyhing I would have purchased. Stock eased low.

Th
Review №26

Its a great place to go for cards and party supplies its very clean it also has a few catering supplies

Ja
Review №27

Staff is young and didnt have the best work ethic. I spent about 10 minutes grabbing what I needed and then headed to check out. One of the young girls working helped me at the register while the other was blowing up a large balloon order(30+) for someone that had already paid. My purchase included four balloons among other things. After checking out the girl tossed my receipt in the trash without asking for a copy(wasnt a big deal at the time.. I rarely keep my reciepts). I stepped over and waited in line for the woman in front of me, with the large purchase of balloons. I waited about 10 minutes in line while the girl from the register started blowing up balloons from a different order while mine sat by the register. At this time, my daughters party was in 10 min. I told the girl blowing up the second set of balloons that I wont have time to wait for these orders of balloons to be blown up for mine to get started and asked for a refund. At this point I was already frustrated. She asked me for my receipt. I told her she threw it in the garbage. So she walks over to the trash can and dumps the crumpled reciepts on the counter to dig for mine. In the 5 to 10 minutes she spent digging for my receipt out of the trash, she could have blown up the 4 balloons I had paid for. She never found the receipt and at this point I was already late for my daughters party. I never received my refund. Nor did I get my balloons for my daughters party. I will be returning tomorrow asking for my refund.RANT OVER.

Je
Review №28

I really like Part America, but only gave it 3 stars due to the high prices of all over their products.

Ja
Review №29

Cool store, not a very eager staff.

Se
Review №30

Some great deals if you get there at the right time, turnover or training has resulted in a staff willing and able to assist

An
Review №31

The staff is SO friendly, and their prices have become outstanding!

Mi
Review №32

The young lady who helped us was great.

B
Review №33

Only went for Halloween stuff and was pleasantly suprised

Ji
Review №34

I rarely go to Party City, but when I do I have a specific need that I think a party store is my best option to find what Im looking for. I rarely find what Im looking for when I do go.

Ka
Review №35

Was really easy to choose a cute costume!

Ma
Review №36

Great place to buy party ideas and costumes

Le
Review №37

They always have that one thing I need but not anymore theres nothing in the store 😕

Tr
Review №38

Has a great supply of party needs.

Ka
Review №39

All you would need for a great party

Ju
Review №40

It is what it claims to be, hilariously, charmingly, humbly so. Always a worthwhile stop

Tr
Review №41

Good customer service. friendly and kind.

Ta
Review №42

Helpful staff and welcoming

j
Review №43

Went in for wrapping paper. Very small selection, pretty pricey

Mi
Review №44

Bit pricey but has any party things you need and any costume or idolized child hero!

He
Review №45

Prices were a little bit higher, and quality was low.🤡

St
Review №46

What a fun store!

Ro
Review №47

It has everything you need for a party ect.

Ro
Review №48

Its PARTY TIME ! ! ! A WIDE VARIETY OF PARTY NEEDS...

Er
Review №49

The prices are far too high and the store always comes across as a mess when I walk in. The same items cost 1/3 the price at the grocery store next door such as balloons, banners, and candy.

Jo
Review №50

No 80s pink and green glasses

Am
Review №51

They have a lot of stuff

De
Review №52

Love this store

Al
Review №53

Very unhelpful staff

Th
Review №54

The best

Ro
Review №55

Was just driving by

vi
Review №56

Boring

Information
29 Photos
56 Comments
3.9 Rating
  • Address:2230 N Reserve St, Missoula, MT 59808, United States
  • Site:https://stores.partycity.com/us/mt/missoula/party-store-pc7804.html?extcmp=GMBlisting_MT_PC7804_organic
  • Phone:+1 406-327-0502
Categories
  • Candy store
  • Party store
  • Costume store
Working hours
  • Monday:9AM–8PM
  • Tuesday:9AM–8PM
  • Wednesday:9:30AM–6PM
  • Thursday:11AM–5PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–8PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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