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Five Valley Honda Yamaha
South, 5900 US Hwy 93, Missoula, MT 59804, United States
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Five Valley Honda Yamaha
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ke
Review №1

Got a Flat Rear Tire on my VFR1200X out on the freeway. I called Five Valleys because - quite rare and amazing - they’re open on Mondays! They were having phone issues, but called me back and said to bring it on in. Once there - they patched the tire quickly and sent me on my way. The mechanic was a little worried about the location of the patch - mid belt - and he called it. Less than a mile away the belt went and I had a wobbly tire! Took it back and the staff got onto ordering me a tire. Took two days - but I’m seriously grateful. They were awesome and took care of a motorcyclist in need. Cheers 5 valley’s Honda!

Ja
Review №2

Service guys were great. I was in a jam and needed an unexpected tire replacement - a long way from home. They were booked solid and couldnt get me in immediately so they loaned me tools to get me going.

Ro
Review №3

These guys rock and they saved my bacon! I got two punctures on my rear tire going from Lewiston to Lolo, Montana. I tried to plug them but one was a diagonal puncture and it wouldnt seal. I was 147 miles from anyone that could fix the tire. So i called Chad and he said if I could get it there they had a tire waiting for me! I limped it over to them (airing up the tire, every 20 minutes) and they got me in ( over lunch hour) and had me on the road again in an hours time! Their flexibility and willingness to take a drop in went above and beyond. I only ended up losing 4-6 hours of my trip instead of a while day. HIGHLY recommend Five Valley!

Do
Review №4

I called at 3:30PM on a Saturday, in need of a new rear tire for my Kawasaki Concours. We were on our way Lewiston to Stanley via Lolo, and noticed that the tire needed urgent attention. After the local Kawasaki shop said that it could not help me, Mark at Five Valley told me to come on by and said that they would get me back on the road so we could continue our trip. Mark and his tech, Bart, saved me my two buddies from having put everything on hold and totally re-work our plan and reservations. I am SO GRATEFUL!! What an awesome shop!

Ja
Review №5

Stranded in Missoula with a flat rear tire on a BMW. They were the only motorcycle shop open on a Monday. Showed up without an appointment at 830am and they dropped everything to get us back on the road with a new tire that morning.

Te
Review №6

Great customer service! Dropped my bike off before leaving town for a couple weeks. They kept me in the loop the entire time! If they found something wrong they called me and asked before fixing it so there was no surprises on my bill! Highly recommended!

Sa
Review №7

Nice staffGood pricesDog friendly

Ta
Review №8

Fantastic customer service! Hats off to Mark who went above and beyond in helping me get some bike parts that I couldnt get here in Alberta, Canada! Thank you Mark for your friendly and outstanding customer service. Keep up the great work!

Ma
Review №9

Great people and great service. I needed tires on a trip from NY to OR. I had fresh tires waiting for me, but the ones I was on were too far gone. I called on Mon night to check if they had anything, and they did. Got in Tuesday morning and the brought my bike in and started the swap as soon as I arrived. I was out the door and on my way in less than 2 hours. Thanks for keeping me rolling!

De
Review №10

Needed emergeny replacement of back Goldwing bike tire on vacation, got me in at 9:00 am, 45 minutes later on the road again. Great service and cheaper than could have gotten this done back home. Thank you!!!!!!!

La
Review №11

Thats where I bought my Honda foreman good people

Jo
Review №12

Great Service! I was stranded with a blown back wheel bearing. Mark and the team got the parts, got it repaired and back on the road in record time. The price was fair and the service great. I would definitely recommend this shop for sales and service

An
Review №13

Excellent service! I will be using them in the future

Ma
Review №14

Rolled in to Missoula from California with a loose chain (on a VFR-no special tool on hand!). These guys had me fixed up and on the road in fifteen minutes! Absolutely outstanding shop and guys. They were also helping a traveller from Michigan who had a blown fork seal. Beautiful showroom, I test-sat a blue Grom while I was there.

Ma
Review №15

The only people that touch my VTX1800 besides me!

ky
Review №16

Very helpful employees, they stayed late to help me, and were very knowledgeable on the machines they sell, new and old

Re
Review №17

Traveling on the Idaho BDR I needed some minor work done to keep me going. Though busy, Chad and the guys took care of me and got me back on the trail in less then a half hour! Thanks for the generous help.

re
Review №18

I am fighting ovarian cancer. I went into the store today and the saleman (named Chad) wasnt wearing a mask. I asked him if he would please wear one and he replied I guess. He went and got a mask, came back out and asked me are you happy now?. I will NEVER do business with Five Valley Honda Yamaha again. My next step is calling the health department.

An
Review №19

Excellent customer service. I had an urgent service need and even though they were very busy, they fit me in. Gary and Mark in the service department are GREAT.

Mi
Review №20

In town for a short vacation with family. Took care of a tire for me on short notice. Then ended up replacing a tire on my wifes bike as well. Great friendly knowledgeable people. Awesome place to deal with!

jo
Review №21

Nice bunch of guys, knowledgeable

Jo
Review №22

So incredibly nice. Did a quick fix it for me for free on got me back on the Idaho Backcountry Discovery Route. A+

Sh
Review №23

Mark was so helpful... he really took the time to explain things to me so I knew what my options were. Highly recomend

zo
Review №24

Chad is a great person to work with as is the other members at Five Valley Honda. Ive have had great experience with them. I recommend them to anyone looking for a toy!

Da
Review №25

Cant say enough good things about these guys. I had a sensor go bad on my Yamaha and these guys helped me trouble shoot it. They cleaned my air filter and got me on my way on a minutes notice. Awesome guys

Ky
Review №26

Amazing people. Helped me even though it was a harley. Top notch service.

Ma
Review №27

Definitely recommend Five Valley Honda! Awesome and speedy service with an amazing team! Thanks for fitting me in!

pa
Review №28

Had a water pump start leaking on my VTX1800 during a bike trip. These guys had the new pump flown in overnight and replaced it as soon as it arrived. I wasn’t delayed more than a few hours. I really appreciated how they worked hard to make the repair happen to salvage my trip. 5 stars for top notch service! Also they have a nice coffee room to hang out in while the work was being done. Thanks again guys.

St
Review №29

Searched all over Idaho and Montana for the best price on a Honda Rancher. They ended up having the best price but they also gave excellent service. Thank you Lloyd for getting me a good machine, can wait to come back and get that Honda Pioneer.

Wy
Review №30

My buddy and I are restoring a 1967 305 scrambler. We are at a total dead end as finding parts for old bikes can be a bit impossible. Chad was able to find us everything we needed as well as throw us a bone here and there. Extremely knowledgeable, friendly, and helpful.

Sh
Review №31

Very friendly and helpfull i would go back and refer to my friends and family thank you.

Da
Review №32

Great service great staff. Always treated well when I shop. If your looking for a good bike, 4wheeler or side by side. They got you covered.

Ru
Review №33

I’ve been riding since 1984 & this dealership has been absolutely great to work with! Thank you Chad!

Jo
Review №34

Id double those five stars if I could. I have ridden motorcycles for 30+ years and have not run into a better or even near equal dealer. I had my GL1800 towed to Five Valley (well after closing) from a hitting a brick about 20 miles west of Missoula on I-90. The next morning I was there shortly after open at 08:30 and it took about 60 seconds for Gary in Parts/Service to understand the issue and start with options to get me back on the road. He even offered to attempt to acquire used parts from eBay to save money - yes, a dealer gives a darn about riders. n the end I chose new rims and tire because my insurer requires that to make any kind of payment. Five Valley arranged for overnight delivery and had me kn the road the next day. It was not cheap but the labour fees (the only cost the business controls) are below average. Service was so good Id come here for a new motorcycle (short flight from Denver). Recommended without reservation.

Am
Review №35

Incredible service. Walked in looking for an adventure bike, but the Africa Twin was a bit too tall for me. Chad showed me the CB500x, and when I asked to test ride one he let me test ride his bike! (which was the same bike just one year older.) Just amazing people, and went out of their way to make sure I would be comfortable on the new bike. Extremely happy and every part of the process was easy and smooth thanks to the guys at this shop.

Pe
Review №36

Been wanting to do this for a while and just kept forgetting. This place is amazing. Last summer we pulled in needing a tire and feeling like our vacation was going to have to be cut short. These guys knew we were from out of state and could have nailed us, but instead got the bike in, changed the tire and got us on the road at no more than we would have paid at home.. friendly, clean, beautiful show room and they made us very comfortable while we were waiting. Thanks guys. wishing you all the best in the upcoming year.. happy holidays from some very greatful travelers.. Rocky and Peg Robinson - Nebraska

Ta
Review №37

Awesome place. We were on a long ride, about 2700 miles. We lost a headlight. They sold use the light, changed it out and had us on our way in less than 15 minutes. Thank you!!!

Da
Review №38

Great place, my new bike shop, sorry its so far from my home, 2hours

co
Review №39

Quality,local,knowledgeable,Very HONEST shop.

Li
Review №40

These guys are consistent with their excellent service. Thank you for being awesome and always taking care of us!

Er
Review №41

They charged me to back off and put back on two nuts. They did give me advice but come on. I wouldnt charge for either. I paid 20$. I wont be going back

Ga
Review №42

Outstanding professional customer service! The center stand on my 2018 Honda Goldwing was bent on the Lolo pass to Missoula and needed to be removed. On a tight schedule to meet friends during a 2000+ mile trip, they took me right in. The service department completed the repair in an hour for a very reasonable price. The entire staff was friendly, knowledgeable and helpful. Very much appreciated.

RO
Review №43

After waiting for Gary to search online and in book to find chains for my tire size ( 15-20 mins) i leave with the chains, get home, and 3 to 4 inches over sized. I call back, and im told just cut the links! I contacted a real honda shop, in Bozeman, and confirmed i was given wrong size. I show up to exchange, and get a simple sorry for your inconvenience. Do yourself a favor, drive to Bozeman, or anywhere than this place, horrible customer service,

Br
Review №44

Ive always had good experiences here. Staff is friendly and service is good.

Ba
Review №45

Although they gave me the wrong part on accident one time, they made it right and were very apologetic. Helpful and friendly people. I will frequent this shop now that I ride a Honda.

Ga
Review №46

Cool shop

Du
Review №47

Awesome experience..chad was very helpful had a rear coil spring problem within 10 mins he had it taken care of and ready to go ...will always use this shop ( even though I ride a kawi)🤙🤙

Je
Review №48

Super friendly and super helpful! They really care about the quality of service you and your bike get.

Ra
Review №49

These guys work hard to make sure you are happy with your purchase. Great small town feel.

Ca
Review №50

5 Valley Honda has the best costomer service out of any dirt bike shop in the world. I live close to the other shop in Missoula but choose to drive across town to 5 Valley Honda because they do everything they can to keep you riding no matter what. Can’t say enough great stuff about this motorcycle shop!

Je
Review №51

Super Friendly and Helpfull.Thank You Lloyde for all your assistance..

Di
Review №52

Really helpful people.

Lu
Review №53

Very helpful staff, shop has about everything you would need

vi
Review №54

They were very helpful with my purchase

Da
Review №55

Great friendly and helpful staff. Good selection of anything you may need on a BDR or road ride through Montana/Idaho on your Honda or Yamaha.

Ma
Review №56

Awesome guys! Really helped my out of a bind. Above and beyond.

Ja
Review №57

Great little dealership. They were very helpful getting a new battery replaced in my Buell and helped me test my charging system.

He
Review №58

My boyfriend took his bike into the shop to get his valves adjusted. He got a call a few days later saying its ready to be picked up.. went to pick it and the bikes not ready. We were both looking to buy brand new bikes so we looked around the store while waiting. They informed him his valves didnt need adjusted but they replaced a bolt on the top rh head. They had to helicoil the stripped bolt hole. Costed $141.00.. he pays and orders more parts while we were there. Get home and he has a broken cable that one of the mechanics snapped. Nothing was said to us so he called them. Owner Lloyd says oh yeah he told me about that you can buy it then we will put it in for you for free.. doesnt sound right to me?! THEN he took the replaced bolt out and he could see a shard of metal was left in his motor!! Please realize this could damage the entire motor!! Cant wait to hear lloyds response about this! Also he lost 2 new bike sales!

Er
Review №59

They charged 20$ to take off a special but and out it back onYou decide. I wont go back

Jo
Review №60

Great customer service and knowledgeable staff also very friendly

Ch
Review №61

Friendly staff, happy they had the parts, saved our vacation!

Ha
Review №62

Always friendly. Always knowledgeable

Ph
Review №63

Sad store. Sad people. Not interested in selling.

br
Review №64

I had my 2014 VFR800 towed into 5 Valley on Thursday the 14th at 10pm because of a pinhole in my radiator. I was in the middle of a 3,000 mile road trip from Colorado. Mark and the crew had me up and running at Noon the next day. It does not get any better than this!

To
Review №65

You wont be disappointed. Just go...

Bi
Review №66

Quality service and selection

Mi
Review №67

Great customer service.Friendly and knowledgeable staff

Ma
Review №68

Favorite motorcycle dealer and shop!

Di
Review №69

Great service center.

Je
Review №70

Your goto for all motorized toys

An
Review №71

Excellent dealer!

Ju
Review №72

Great customer service.got me what i needed

Ju
Review №73

The fellas are helpful!

Ma
Review №74

Down to earth place, nice staff

CE
Review №75

Great service

Ge
Review №76

Great place to by a ATV

Vi
Review №77

Berry helpful

Information
69 Photos
77 Comments
4.7 Rating
  • Address:South, 5900 US Hwy 93, Missoula, MT 59804, United States
  • Site:https://fivevalleyhondayamaha.com/
  • Phone:+1 406-251-5900
Categories
  • ATV dealer
  • Motorcycle dealer
  • ATV repair shop
  • Motorcycle repair shop
Working hours
  • Monday:8:30AM–5:30PM
  • Tuesday:8:30AM–5:30PM
  • Wednesday:8:30AM–5:30PM
  • Thursday:Closed
  • Friday:8:30AM–5:30PM
  • Saturday:8:30AM–5:30PM
  • Sunday:8:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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