Very bad customer service. The lady there in the store told me it would be a 10 to 15 minutes wait that we had to wait in the car that they would call me to go in the store. I Waited 30 minutes, went inside twice and she only told me that she would call me. I went at around 6:00pm. I left after almost 45 minutes waiting. They never called me!!π‘
They always give excellent customer service! Always friendly employees and always willing to do the best for you!
Very attentive personnel !
Great customer service, very friendly staff. Definitely will go back.
THIS LOCATION STOLE MY NEW PHONE!I was very happy with t-mobiles service for 1 year, I dont complain about that, coverage is great in the south of the U.S. but not the north.When I switched to t-mobile they had a bogo special for the galaxy s8 so they told me I could get credit if I turned in my phone since it was only 2 mo. I did which WAS A HUGE MISTAKE! They told me: give it to us and we will send it somewhere and then we will let you know how much it is worth. I signed papers but after the time frame I called to see what had happened and to my surprise they never received it, they didnt know what I was talking about! This specific location STOLE my phone!Since there is no record of me giving it to the manager, they kept it. BEWARE PEOPLE!
Horrible experience and not happy with T-Mobile at all. Had a Samsung s8 for 8 months just turned off and never backed up any of my contacts nor photos. Yet it had everything in place. Paid $5.41 to get a replacement phone and it ends up its a used phone. Horrible horrible service and customer care.
Employees at this location are extremely helpful and very knowledgeable in T-Mobile products. Ive always left here very happy.
Very Helpful and Friendly. Good rate on phone and plans.
Awsome customer service always taking care of me just stop shop
Very disappointed with the customer service here. Ever since their previous manager left, its been a nightmare going in for help. The last time I went in they wouldnt even help me because my phone was cracked and that was not the reason I was there for. Never stepping into that store again. Their assistant manager had to help me only to see that while he wotked with me the rest of the employees just stood around chuckling and talking. How embarrassing for their asistant manager knowing hes in charge and the only one working.And one of them even said you dont have a contract so you can leave whenever you want. Wow.
Great store
Great staff. Love the affordable family plans.
Thanks so much for all your help and support
Great personal, easy to talk and explain about the phone and plans..
Good customer service. Although be prepared to wait a few minutes, but its worth it in the end
Too expensive for one line .unlimeted hotspot .80$!
Great service and very helpful employeesπ
Very helpful and informative employees!
Great customer service and awesome experience
Fantastic
Workers very friendly and helpful.
Took a long time to attend me,waited for 45 min
This is the only tmobile store that has asked for a ID when checking my account. Since when do they do that?
Great customer service
Great service ever
Frendly staff
Quick help
Good Services
Horrible service
Awesome
Friendly
Lying?
I love this store !!
Excellent victor service helped me a lot with my account
A good team, which shows when entering the establishment.
Because they serve you super well, not like in the other stores that then look at you ugly as saying it comes again
Excellent service
Excellent service and courtesy
Too expensive