Horrible job fixing my 1995 Miata. When I was crashed into, the other party didnt have insurance so I had to go get the car fixed myself. After choosing J&D I wont be going back ever. I was told the car would be ready by the time I had to move to San Antonio and it wasnt. After they passed that deadline, I told them to take the time they need to fix it right. After getting the car back, I was thoroughly disappointed. I was told the reason why it was taking so long was because they were ordering brand new parts for the car, but after inspecting it myself, used parts were still used. The light bracket that was SMASHED in the crash just got bent back into shape and reused, but charged as if it was new. The pop up motor was also said to be new, but it was very clearly a used part. Im not against used parts, so long as they work, but dont lie to my face and say theyre new. In addition, the headlight that was repaired was never adjusted and I had to adjust it myself as it was blinding other drivers. Finally, the bracket for the pop up assembly was left unpainted and unprotected, and now I have to worry about rust in the future. What bothers me the most is the lies and the lack of communication. If you can, go somewhere else, unless you want to be disappointed.
My vehicle was hit at the end of last year, the person at fault had insurance, they sent me to this spot.Left it there a couple days after having to make a reservation with them, told them my main concern was to get my trunk, taillights, and bumper fixed up. Didn’t really need work done up front or anywhere else. (I was rear ended)Couple days passed by only for them to call me back offering me $1,400 or something saying my vehicle was “Totaled”, (My car still runs, cold AC, no leaks or problems) I decline their offer, I then have to pay a “buy back” fee to get my vehicle back, and by the time I got there to pick up my vehicle my entire front bumper was gone, so I still had to wait for them to put it all back together.They hadn’t even touched the back end where the hit actually was, all they did was take off my front bumper, shuffle my stuff around and left circles of marker all over my carNot a fun experience, I wouldn’t recommend it.The other persons insurance was also Geico.
They take to long just to get an estimate i had to go to PDM there service is much better fast and friendly
We have used them several times. They do great work and guarantee their work.
Am using them for a Geico express service center repair. So far worst decision ever. My 2016 Toyota landcruiser has been at their shop currently for 16 days for a replacement of the rear bumper, repaint it, balance and alignment. First bumper supposedly had a defect, second bumper was painted using a color that is not even offered for the year of my suv, initially they attempted to say the variance is due to the bumper being plastic however the front bumper is also plastic and matches perfectly. In my opinion they did not use the VIN to obtain the correct color and attempted to paint a blizzard pearl white suv with a super white bumper. Clearly it was 2 obvious shades of white. They finally fixed their mistake and admitted to not using the VIN to get the correct color. On my second attempt to pick up my suv, they did not replace 2 deformed plastic clips where the collision occured, so this time the side of the bumper didnt align correctly like the opposite side. I personally will not be using this shop ever again even though they are affiliated with Geico. Hopefully I will receive my vehicle today with a proper bumper replacement as this is completely unacceptable to be out of a suv for more than 2 weeks and the only thing they replaced is one bumper.
They do good work but need to improve more on the finishes of the work and paint
Perfect quality and service, the best work I’ve seen. Would definitely recommend this auto repair shop. The person who helped me was really nice From start to finish.
Were winter texans, what a fine job J & D performed on our vehicle.
Great place to repair your vehicle great professional people totally recommend this auto shop!
They originally told me my car would be ready in four days and it actually took almost two weeks. But my car did look great
Luciano was the person who helped me he was great in answering my questions super helpful and knowledgeable.
We have used JD twice now through our insurance company. The workmanship and service provided was excellent. The vehicles are repaired fast and to our satisfaction.
Awesome Shop! Quality Work! Took my Wifes Jeep to get repaired,Truck Came out looking Perfect! And only took 1 week! Great Service, Highly Recommend!
They did a great job on my Ford F150! I would definitely recommend their service. Adan told me they would have my truck ready in a week and he delivered on his word. My truck looks like it was never crashed in the first place. Luciano also was very attentive and professional. Overall great service!
Job was well done and I was impressed with the time to complete job.
Excellent job and services.
They are the BEST they did a job before and thats why we came back to them
They fixed and painted well
Great service, great customer service,ask for Luciano he will attend you 100%
I would highly recommend this body shop, they did an excellent job on my vehicle.. I definitely would go back to them if I was in another accident.
Got my wheels aligned and my tires rotates. Amazing customer service. Will definitely be coming back
Front desk man Luciano was amazing as far as answering question and follow ups. Behind him everything sucked. Very unsatified . Messed with parts that didn’t have anything to do with the crashes area. Took off a part from window and that wasn’t necessary and just pasted nasty w some grey glue !!!!! Very sh*** job!!!!Had to take it 3 TIMES!!!!!for the alignment!!!!!!!very very disappointed . Took it in good faith they would fix and didn’t. Very unsafe for my family. .
Did a wonderful job on my Honda Goldwing trike that was backed into. Cannot tell where the damage was. Highly recommend them
I recently had my vehicle wrecked, the entire front end of my vehilce needed replacing . I am Totaly happy and satisfied with the work done at J & D collisions Even had a detail work done on it. . Thank You !!
They do a great job preparing my viechle.
J&D did an Awesome job
Good service 👍
They didnt place the rear bumper reflectors, my door shuts but the light inside the cab wont turn off, my truck light wont turn on, possible rear axle bent. How did they not see this?
Nice and fast service
Good service
Great service
Worst work ever