When it comes to having Quality Parts for the Vehicle, I would go to AutoZone cause the Parts will last for a long time plus it is always a better choice to get Lifetime Warranty parts like for example, Shocks, Starter, Alternator, Breaks. Waterpump among other things, just remember that getting Lifetime Warranty Items will cost more to buy them on the First time purchase. But after that you will no longer be charged to get the item replaced when its time to do the Maintenance that everyone has to do with their vehicles. Oh and make sure to have your vehicle information before going to get the part for your Car or Truck. Like Vehicle Make, Year, Engine and Model, that way they can look for the Correct parts that you need.
The staff at this Auto Zone were very professional, courteous and efficient. After battling with jump starting my vehicle I drove to Auto Zone in Mission. A staff member came out to check the battery and alternator and found the battery was bad. He also noticed that the battery was under warranty. Within fifteen minutes I was out of there with a new battery installed. I want to thank Auto Zone for the great service they provide and a special thank you to Cesar and Pedro for the customer service they displayed.
Best customer service from Janie Santana, and Pedro Galvan this two employees give you the BEST CUSTOMER SERVICE in any Auto Zone. I been to. I have been to Several store but this is the BEST ONE. My family And I have been a customer for many many years and not once have had a bad experience in this store. I sure you, it would be Awesome to Recognize this to employees. Thank you for all your great customer service and amazing job.
Great service, great employees. Thanks again Pedro !!
I was very satisfied with the help I received from Ruben he was very kind, knowledgeable, respectful and helpful even went out of his way to help me carry my items to my car... very much appreciated I will definitely continue coming to this AutoZone.. thanks again for your help Ruben
I needed help with a battery and Jai was very helpful he helped me find the best battery and he was nice enough to open to door for other customers aswell for me
Jai helped me with all my questions and had good customer service
Norma was very knowledgeable in the products that we had questions on. She educated us on what to look for. We will continue to use Auto Zone for our parts.
First off im disabled and not able to lift very heavy things and I called this autozone and came across an employee named Ruben M, I said I’m not able to replace the battery cuz I’m not able to lift and he said just come and I’ll take care of it for you, and just like he said I showed up he already had the new battery ready to go and replaced it for me, Thank you Ruben M, very nice helpful and a people’s person thank you again god bless you.
There is no drought Auto Zone are top o the line in service and quality parts, but this time I just stopped to take a nap there. I took my meds with out and food so they knocked me out. Anyway Auto zone is in the top of their game when it comes to auto parts
The day i was there the associate was not in a friendly mood. He was like he did want to help me find a part for my explorer. When he went to get the part he huffed before walking away. If all the staff is like that, i am not going back there.
AutoZone is the best!At Any location that I’ve visited, I’ve always received the same excellent service from the guys working there. I’ve always been amazed by that warmth they greet you with. Whoever is in charge of that training is doing an EXCELLENT job.They are super clean, honest, friendly, seem to be enjoying their job. They send me emails reminding me that my tires need to be checked every two months or so and it is free! This is the place to go when it comes to tires.
Good place to get all your auto parts. Plus they have a great point system. I wish other retail stores would follow their lead!
Great store
Norma, Pedro and Joe, awesome employees that helped me out with everything I needed for my truck. I highly recommend this location for all your automotive needs. Very nice, clean and friendly atmosphere. Good job guys!!
They help us but didnt had the part that we need but gave us directions to where to go and check on another auto parts store
Plus another star for amazing customer service Janie really is an amazing person
Great service
Janie was extremely helpful and kept trouble shooting an issue that required patience. She kept digging until she found a solution that worked for me. I will definitely come back even though it’s further for me.
Jaine and Jose are the freaking best!!! I came all the way from NYC and the service here are far superior than Ive ever experienced even back home. I LOVE THOSE GUYS!!!
I live 1/4 miles from a competitor but will drive 2 miles to my favorite Auto Zone. Always great service and utmost attention from Janie Santana.
Mrs. Janie was very helpful and courteous. Went in for transmission fluid, at check out she asked if it was for Ford making sure I got the correct fluid. Couldnt ask for better customer service.
I always loved going to this autozone, because the customer service was amazing. Today i went in looking for a few products and the employee was very sarcastic and rude to me. Asked him a few questions and his response was very sarcastic so i bought what i needed and finished the rest of my shopping at O’reillys where i received amazing service.
Janie was very helpful and kind i will most definitely come back to shop here again
Jonathan was quick to put my wipers on. Great service.
Very good attention, I had a problem with my battery, and David worked hard on it, Thank you!! 🙏🏻
Great people they were willing to help on everything I was looking for.
Fast & friendly service
Fast service great selections
“That’s not in my job discription “, that’s the customer service value your associate Jonathan has instilled in him.That’s a very very unprofessional thing to say, to anyone, in any case. You find a solution, you make people remember you . I’m a manager myself and that, I’m sorry but that’s unacceptable, your associate watched me struggle and stood there opposite side of me holding a hood open, I guess that was in his job discription. What happened to Autozone’s Customer Service Pledge. DEFINETELY taking my business elsewhere, where it’s in their job description to help a customer .
I was very upset i couldnt get a diagnostic done when i asked. So i practically wasted my time pulling up there. Need more advanced auto parts i believe they got great customer service.. ready to step that extra mile. I live closest to this one, I low key hate that man & store now.
Good customer service when you need a part their always friendly specially the lady with short hair
Great service
Great helping hand from Janie! Awesome service!
Always keep your reward card on you it comes in handy. Cant use your points for Purchases without it
AutoZone associate Jose Morales at store # 5923 is always very attentive and helpful.
So easy to find the parts I need. Staff is very helpful!
Not happy with this chueing to cheat me from replacing a battery that was still under warranty. Good thing found my receipt
We always find what were looking for. Great customer service.
Great team members. Honest staff
Janie Santana was extremely helpful as usual!
Good assortment good prices!
Stop by for and oil change and I was wow!!!!!Best customer service in the business
Terrible slow service.Have to wait in line 25 minutes to pay.
Great customer service ask for Moe
Janie is AMAZING!!! 😁
Good customer service jose Morales excellent
You receive the help you strive for! Keep up the good work auto zone employees!!🤙
Great staff. Knowledgeable and friendly.
Good deals, sometimes good products are out of stock.
Janie Santana is the one you need to see if you need help looking for parts.
I wanna say thank you so much for helping me out today with my low bean lite I could of gotten pulled over but Donaldo Salazar went far and beyond to help me with my lite and I wanna thank you for having such great employees there to help us as customers I truly appreciate everthing every time I need assistance at autozone employees are always so helpful not like oriles that dont know how to help customers out so just know yall are the best and thank you so much once again.
Sometimes I visit Autozone stores and the item I need is not available.
Very good service
Need better customer service
Employees are very helpful.
Always very helpful 👍
Not that great service
Very helpful employees
Great place for parts
Good place
Knowledgeable personnel,,friendly and very helpful
If you are looking for parts try calling other stores to comperade prices....
Nice helping staff
Slow on peak times, but friendly people
Worst customer service ever.
Dam website sucks...
Really helpful
Staff knows what theyre talking about.
Expensive as o Reilly s
Great prices
Had everything I needed
Very friendly staff
Great
Awesome
2 the 2
We all know this place that is clean, well established and with good customer service. I did not give the 5 stars because things are NOT as they are made to be seen in the advertisements that tell you that you have your car and they help you to make a diagnosis of the fault that appears in your car whenever you see that they also sell you the parts you need . I can not say that they do not help you, on the contrary, but they are only willing to help if you need to change your battery or maybe a windshield wiper, that is, Very Minor things and it is not that one wants to make a change of make or brake pads, Of course not, but there are other things that could guide you and they dont know how to do it. So this place is fine to buy BASIC parts and accessories but nothing else.
Good price and the employees help to buy what you need at the best price
Uuuuuuuf, name but name !!!!!!!!!
I always find what I need and I love customer service
Janie, whenever I come, he gives me the best prices, and helps me find what is best for me. She does take care of the client.
Good place for automotive parts
Excellent variety of items and spare parts
Try to buy some heels for my car and it turns out that in the system they leave but the cost does not come out and they tell me that they still cannot sell them and there is no date for when else I really like the points system that they handle Frequent customer with whom you can take things for free
They helped me with a tool to change my light that melted
Only two attending and the store fills i badly
Excellent